Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book The Conversation written by Robert Livingston and published by Currency. This book was released on 2021-02-02 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: A FINANCIAL TIMES BEST BOOK OF THE YEAR • An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions—from a leading Harvard social psychologist. FINALIST FOR THE FINANCIAL TIMES AND MCKINSEY BUSINESS BOOK OF THE YEAR AWARD • LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD “Livingston has made the important and challenging task of addressing systemic racism within an organization approachable and achievable.”—Alex Timm, co-founder and CEO, Root Insurance Company How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it’s the composition of a company’s leadership team or the composition of one’s neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston’s lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L’Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action.

Download or read book How To Talk About Books You Haven t Read written by Pierre Bayard and published by Granta Books. This book was released on 2012-07-05 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: How and why do we spend so much time talking about forgotten books, books we've skimmed or books we've only heard about? In this mischievous and provocative book, Pierre Bayard contends that the truly cultivated person does not need to read books: understanding their place in our culture is enough.

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book The First Minute written by Fenning and published by . This book was released on 2023-07-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get people's attention and get your message across at work. Learn the simplest way to improve your business communication skills today. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for having short, clear business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly. The problem is we don't always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems. Throughout this book you'll discover how to: - Have shorter, better work conversations and meetings - Get to the point faster without rambling or going off on tangents - Lead your audience toward the solution you need - Apply one technique to almost every discussion, email, presentation and interview with great results This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all. Having clearer communication is easier than you might expect, and it all starts with the first minute.

Download or read book A Family of Readers written by Martha V. Parravano and published by Candlewick Press. This book was released on 2012-10-09 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two of the most trusted reviewers in the field join with top authors, illustrators, and critics in a definitive guide to choosing books for children—and nurturing their love of reading. A FAMILY OF READERS is the definitive resource for parents interested in enriching the reading lives of their children. It’s divided into four sections: 1. Reading to Them: Choosing and sharing board books and picture books with babies and very young children. 2. Reading with Them: Launching the new reader with easy readers and chapter books. 3. Reading on Their Own: Exploring what children read—and how they read—by genre and gender. 4. Leaving Them Alone: Respecting the reading privacy of the young adult. Roger Sutton knows how and why children read. He must, as the editor in chief of THE HORN BOOK, which since 1924 has been America’s best source for reviews of books for young readers. But for many parents, selecting books for their children can make them feel lost. Now, in this essential resource, Roger Sutton and Martha V. Parravano, executive editor at the magazine, offer thoughtful essays that consider how books are read to (and then by) young people. They invite such leading authors and artists as Maurice Sendak, Katherine Paterson, Margaret Mahy, and Jon Scieszka, as well as a selection of top critics, to add their voices about the genres they know best. The result is an indispensable readers’ companion to everything from wordless board books to the most complex and daring young adult novels.

Download or read book Crucial Conversations Tools for Talking When Stakes Are High Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Download or read book A Reader and Guide to Conversation written by Oscar A. Haac and published by . This book was released on 1959 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Knuffle Bunny A Cautionary Tale Special Edition written by Mo Willems and published by Hyperion. This book was released on 2011-04-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trixie, Daddy, and Knuffle Bunny take a trip to the neighborhood Laundromat. But the exciting adventure takes a dramatic turn when Trixie realizes somebunny has been left behind..../DIV DIVIn this special edition of Mo Willems's beloved and acclaimed Knuffle Bunny: A Cautionary Tale, readers will have a chance to enjoy the tale three different ways - reading, listening, and singing. Featuring the complete story, a storybook read-along, and the original cast recording of the Kennedy Center's Knuffle Bunny: A Cautionary Musical, this book-and-CD collection is sure to delight fans, both old and new.

Download or read book Lit written by Tony Reinke and published by Crossway. This book was released on 2011-09-09 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: I love to read. I hate to read. I don't have time to read. I only read Christian books. I'm not good at reading. There's too much to read. Chances are, you've thought or said one of these exact phrases before because reading is important and in many ways unavoidable. Learn how to better read, what to read, when to read, and why you should read with this helpful guide from accomplished reader Tony Reinke. Offered here is a theology for reading and practical suggestions for reading widely, reading well, and for making it all worthwhile.

Download or read book A Name Unknown Shadows Over England Book 1 written by Roseanna M. White and published by Bethany House. This book was released on 2017-07-04 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: Edwardian Romance and History Gains a Twist of Suspense Rosemary Gresham has no family beyond the band of former urchins that helped her survive as a girl in the mean streets of London. Grown now, they concentrate on stealing high-value items and have learned how to blend into upper-class society. But when Rosemary must determine whether a certain wealthy gentleman is loyal to Britain or to Germany, she is in for the challenge of a lifetime. How does one steal a family's history, their very name? Peter Holstein, given his family's German blood, writes his popular series of adventure novels under a pen name. With European politics boiling and his own neighbors suspicious of him, Peter debates whether it might be best to change his name for good. When Rosemary shows up at his door pretending to be a historian and offering to help him trace his family history, his question might be answered. But as the two work together and Rosemary sees his gracious reaction to his neighbors' scornful attacks, she wonders if her assignment is going down the wrong path. Is it too late to help him prove that he's more than his name?

Download or read book Uncomfortable Conversations with a Black Man written by Emmanuel Acho and published by Flatiron Books: An Oprah Book. This book was released on 2020-11-10 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.

Download or read book Fierce Conversations Revised and Updated written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Download or read book True Love Dates written by Debra K. Fileta and published by Zondervan. This book was released on 2013-10-08 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is possible to find true love through dating. In True Love Dates, Debra Fileta encourages singles not to "kiss dating goodbye" but instead to experience a season of dating as a way to find real love. Through powerful, real-life stories and Fileta's personal journey, this book offers profound insights from the expertise of a professional counselor. Christians are looking for answers to finding true love. They are disillusioned with the church that has provided little practical application in the area of love and relationships. They're bombarded by Christian books that shun dating, idolize courting, fixate on spirituality, and in the end, offer little real relationship help. True Love Dates provides honest help for dating by providing a guide into vital relationship essentials. Debra is a professional Christian counselor who reaches millions with her popular blog, Truelovedates.com, and her book offers sound advice grounded in Christian spirituality. She delivers insight, direction, and counsel when it comes to entering the world of dating and learning to do it right the first time around. Drawing on the stories and struggles of hundreds of young men and women who have pursued the search for true love, Fileta helps readers bypass unnecessary pain while focusing on the things that really matter in the world of dating.

Download or read book I Never Thought of It That Way written by Mónica Guzmán and published by BenBella Books. This book was released on 2022-03-08 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: PORCHLIGHT BOOKS JUNE 2022 NONFICTION BESTSELLER “I can see this book helping estranged parties who are equally invested in bridging a gap—it could be assigned reading for fractured families aspiring to a harmonious Thanksgiving dinner.” —New York Times “Like all skills, these techniques take practice. But anyone who sincerely wants to bridge the gaps in understanding will appreciate this book. Guzmán is emphatic about making an effort to work on difficult conversations.” —Manhattan Book Review We think we have the answers, but we need to be asking a lot more questions. Journalist Mónica Guzmán is the loving liberal daughter of Mexican immigrants who voted—twice—for Donald Trump. When the country could no longer see straight across the political divide, Mónica set out to find what was blinding us and discovered the most eye-opening tool we’re not using: our own built-in curiosity. Partisanship is up, trust is down, and our social media feeds make us sure we’re right and everyone else is ignorant (or worse). But avoiding one another is hurting our relationships and our society. In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt—broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours. Drawing from cross-partisan conversations she’s had, organized, or witnessed everywhere from the echo chambers on social media to the wheat fields in Oregon to raw, unfiltered fights with her own family on election night, Mónica shows how you can put your natural sense of wonder to work for you immediately, finding the answers you need by talking with people—rather than about them—and asking the questions you want, curiously. In these pages, you’ll learn: How to ask what you really want to know (even if you’re afraid to) How to grow smarter from even the most tense interactions, online or off How to cross boundaries and find common ground—with anyone Whether you’re left, right, center, or not a fan of labels: If you’re ready to fight back against the confusion, heartbreak, and madness of our dangerously divided times—in your own life, at least—Mónica’s got the tools and fresh, surprising insights to prove that seeing where people are coming from isn’t just possible. It’s easier than you think.

Download or read book The Talk written by Alicia D. Williams and published by Simon and Schuster. This book was released on 2022-10-18 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Coretta Scott King Author Honor winner! As a little boy grows into a bigger boy, ready to take on the world, he first must have that very difficult conversation far too familiar to so many Black and Brown Americans in this gentle and ultimately hopeful picture book. Jay’s most favorite things are hanging out with his pals, getting kisses from Grandma, riding in his dad’s cool car, and getting measured by his mom with pencil marks on the wall. But as those height marks inch upward, Grandpa warns Jay about being in too big a group with his friends, Grandma worries others won’t see him as quite so cute now that he’s older, and Dad has to tell Jay how to act if the police ever pull them over. And Jay just wants to be a kid. All Black and Brown kids get The Talk—the talk that could mean the difference between life and death in a racist world. Told in an age-appropriate fashion, with a perfect pause for parents to insert their own discussions with their children to accompany prompting illustrations, The Talk is a gently honest and sensitive starting point for this far-too-necessary conversation, for Black children, Brown children, and for ALL children. Because you can’t make change without knowing what needs changing.

Download or read book Conversations with Things written by Diana Deibel and published by Rosenfeld Media. This book was released on 2021-04-20 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.