Download or read book Serving Citizens written by Juan Carlos Cortázar Velarde and published by Inter-American Development Bank. This book was released on 2014-09-19 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.
Download or read book American Public Administration written by Robert A. Cropf and published by Routledge. This book was released on 2017-09-01 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Public Administration has been the go-to introductory textbook for Public Administration courses with a focus on civil society for the last decade. Now in an extensively revised and updated second edition, authors Cropf and Wagner weave the most recent and compelling research throughout every chapter to give students a useful, in-depth understanding of the field today. Changes to this edition include: A stronger focus on e-governance, and the ways in which technological change (e.g. social media, government information policy, surveillance) have transformed the government’s relationship with citizens as well as the role of the public servant/nonprofit worker at the federal, state, and local levels An expanded discussion of citizen participation in all aspects of governing, including the 2016 elections, the Occupy Wall Street movement, and the Black Lives Matter movement Updated mini case studies throughout the text on topics such as climate change, LGBT rights, and violent extremism to maximize student engagement A new section on major local government issues, including public–private partnerships, land-use planning, and economic development – and their relevance to Public Administration A chapter focusing on environmental policy administration and the role and responsibilities of public administrators in a time of global climate change Expanded coverage of the nonprofit sector and discussion of important linkages between Public Administration and Nonprofit Management A comprehensive suite of online supplements including PowerPoint slides, an Instructor’s Manual with suggested lectures, discussion questions, and a test bank (includes multiple choice, true-false, matching), as well as student exercises (written, individual, group, and web-based). Comprehensive, well-written, and offering a careful consideration of the fundamentals, American Public Administration, Second Edition is an ideal introductory text for courses at the undergraduate or graduate level, offering students a broader civil society context in which to understand public service.
Download or read book A Decade of Disruption written by Garrett Peck and published by Simon and Schuster. This book was released on 2020-06-02 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: An eye-opening history evoking the disruptive first decade of the twenty-first century in America. Dubya. The 9/11 terrorist attacks. Enron and WorldCom. The Iraq War. Hurricane Katrina. The disruptive nature of the internet. An anxious aging population redefining retirement. The gay community demanding full civil rights. A society becoming ever more “brown.” The housing bubble and the Great Recession. The historic election of Barack Obama—and the angry Tea Party reaction. The United States experienced a turbulent first decade of the 21st century, tumultuous years of economic crises, social and technological change, and war. This “lost decade” (2000–2010) was bookended by two financial crises: the dot-com meltdown, followed by the Great Recession. Banks deemed “too big to fail” were rescued when the federal government bailed them out, but meanwhile millions lost their homes to foreclosure and witnessed the wipeout of their retirement savings. The fallout from the Great Recession led to the hyper-polarized society of the years that followed, when populists ran amok on both the left and the right and Americans divided into two distinct tribes. A Decade of Disruption is a timely re-examination of the recent past that reveals how we’ve arrived at our current era of cultural division.
Download or read book The New Public Service written by Paul C. Light and published by Brookings Institution Press. This book was released on 2001-09-19 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to Paul C. Light's controversial new book, The New Public Service, this January's 4.8 percent federal pay increase will do little to compensate for what potential employees think is currently missing from federal careers. Talented Americans are not saying "show me the money" but "show me the job." And federal jobs just do not show well. All job offers being equal, Light argues that the pay increase would matter. But all offers are not equal. Light's research on what graduates of the top public policy and administration graduate programs want indicates that the federal government is usually so far behind its private and nonprofit competitors that pay never comes into play. Light argues that the federal government is losing the talent war on three fronts. First, its hiring system for recruiting talent, top to bottom, underwhelms at almost every task it undertakes. Second, its annual performance appraisal system is so inflated that federal employees are not only all above average, they are well on their way to outstanding. Third and most importantly, the federal government is so clogged with needless layers and convoluted career paths that it cannot deliver the kind of challenging work that talented Americans expect. None of these problems would matter, Light argues, if the government-centered public service was still looking for work. Unfortunately, as Light's book demonstrates, federal careers were designed for a workforce that has not punched since the 1960s, and certainly not for one that grew up in an era of corporate downsizing and mergers. The government-centered public service is mostly a thing of the past, replaced by a multisectored public service in which employees switch jobs and sectors with ease. Light concludes his book by offering the federal government a simple choice: It can either ignore the new public service and troll further and further down the class lists for new recruits, while hoping that a tiny pay in
Download or read book Public Administration and Management written by Unesco and published by Abhinav Publications. This book was released on 1982 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: UNESCO pub. Conference report and recommendations on the adaptation of public administration to different socio-cultural contexts, particularly in developing countries - discusses the impact of colonial stuctures and bureaucracy on self reliance in Africa (incl. Role of CAFRAD); obstacles to administrative reform in Latin America; central government and local government failures in Turkey; role of UN, etc.; stresses the need for decentralization, codetermination, workers self management. Bibliography and references. Conference held in Tangiers 1982?
Download or read book Public Service Magazine written by and published by . This book was released on 1908 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The New Public Service written by Janet V. Denhardt and published by Routledge. This book was released on 2015-03-12 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.
Download or read book Reforming public services written by National School of Government and published by The Stationery Office. This book was released on 2007-02-08 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is based on the discussions of a major international conference '21st Century Public Services: Putting People First', held in London in June 2006, organised by the National School of Government and the Cabinet Office. The conference focused on three main themes relating to improvement and innovation in public services: the model for public service reform being taken forward across a range of services in the UK and other countries; how the model is working in practice; and future developments. This report considers the key issues discussed, under the headings of: changes in the context for public services; enduring goals and values; mobilising self-sustaining systems of improvement; pressure from government: top-down performance management; competition and contestability: the role of markets; choice and voice; capability and capacity of central and local government. It includes the text of a discussion paper 'The UK Government's Approach to Public Service Reform' prepared by the Prime Minister's Strategy Unit in support of the Conference.
Download or read book Paths between Peace and Public Service written by Jürgen René Blum and published by World Bank Publications. This book was released on 2018-12-28 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study provides policy guidance on how to rebuild public services in postconflict settings. It conducts a comparative analysis of public service reform trajectories in five postconflict countries: Afghanistan, Liberia, Sierra Leone, South Sudan, and Timor-Leste.
Download or read book Public Services written by Henry Kippin and published by A&C Black. This book was released on 2013-07-04 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Griffiths, Kippin and Stoker bring together many of the country's leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of public services in the UK and beyond. Public Services: A New Reform Agenda is an important new contribution to the debate that will be invaluable for policymakers, practitioners and academics.
Download or read book Public Service written by Marc Holzer and published by Routledge. This book was released on 2018-03-05 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume includes perspectives on public service selected from six decades of major public administration journals. Recurring themes include: motivations to enter the public service, positive and negative images of public servants and of government, conflicts between loyalty to the organization and loyalty to the public, morale, burnout, and turnover. The volume also includes cross-national analyses of the public service in other systems, proposals for rethinking public service systems, and questions as to the future of the public service. It recaptures a long, continuing debate as to the health of the public service, and in so doing suggests agendas for university research and administrative action.
Download or read book A Decade of Urban School Reform written by S. Paul Reville and published by . This book was released on 2007 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Decade of Urban School Reform looks at this critical era in the Boston schools and distills valuable insights and lessons for school leaders and reformers everywhere. In the last decade, the Boston Public Schools has undergone critical reforms that have been of intense interest to school leaders and policymakers throughout the country. Under the leadership of superintendent Thomas Payzant, the Boston schools implemented extensive reform strategies that yielded notable results. Fittingly, at the end of Payzant's superintendency in September 2006, the Boston Public Schools received the Broad Prize for Urban Education for being the most improved urban school district in the country. With chapters that explore questions pertaining to governance, human resources, instruction, data collection, disabilities, community engagement, and other topics, the book offers a detailed, comprehensive portrait of a school system managing the complex and daunting tasks of system-wide reform. The result is a timely, in-depth contribution to the small group of indispensable writings on urban school reform.
Download or read book Public Service Logic written by Stephen Osborne and published by Routledge. This book was released on 2020-10-29 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
Download or read book Professionalism and Public Service written by David Siegel and published by University of Toronto Press. This book was released on 2008-07-26 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Representing the leading scholars in the field, Professionalism and Public Service assesses the state of public administration in Canada while also moving the discipline forward both as a profession and an academic discipline. The contributors to this volume trace the evolution of public administration institutions and explore issues such as the protection and improvement of the public service, recent innovations in the area of service delivery, and how this has created increased legitimacy and recognition from citizens. The various chapters also examine the importance of ongoing learning and training within the public service, and study many recent advances in teaching methods for both students as well as for public administration practitioners. Written in honour of Kenneth Kernaghan, the groundbreaking scholar who played an important role in public administration in Canada, Professionalism and Public Service thematically highlights some of his lasting contributions to the discipline. It is a history of the recent evolution of an essential part of Canadian governance and a fitting tribute to a distinguished scholar.
Download or read book Introduction to the Study of Public Administration written by Leonard Dupee White and published by . This book was released on 1926 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Government Restructuring and Career Public Service in Canada written by Evert A. Lindquist and published by Institute of Public Administration of Canada. This book was released on 2000 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 13: "Manitoba civil service : a quiet tradition in transition", by Ken Rasmussen.
Download or read book Black Enterprise written by and published by . This book was released on 1985-11 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: BLACK ENTERPRISE is the ultimate source for wealth creation for African American professionals, entrepreneurs and corporate executives. Every month, BLACK ENTERPRISE delivers timely, useful information on careers, small business and personal finance.
