Download or read book 35 Dumb Things Well Intended People Say written by Maura Cullen and published by Wordclay. This book was released on 2008 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: EVEN WELL-INTENDED PEOPLE CAN CAUSE HARM Have you ever heard yourself or someone else say: ""Some of my best friends are... (Black, White, Asian, etc.)""? ""I don't think of you as... (Gay, Disabled, Jewish, etc.)""? ""I don't see color, I'm colorblind""? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you've ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart. A POWERFUL DIVERSITY TRAINING TOOL FROM ONE OF THE MOST RESPECTED DIVERSITY TRAINERS.

Download or read book 35 Dumb Things Well Intended People Say written by Maura Cullen and published by Morgan James Publishing. This book was released on 2008-09-01 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The go-to guide on diversity. . . . A must-read book for [anyone] who wants to understand what it takes to respect and work with today’s global workforce.” —Brendon Burchard, #1 New York Times–bestselling author of High Performance Habits A powerful diversity training tool from one of the most respected diversity trainers. Even well-intended people can cause harm. Have you ever heard yourself or someone else say: “Some of my best friends are . . . (Black, White, Asian, etc.)”? “I don’t think of you as . . . (Gay, Disabled, Jewish, etc.)”? “I don’t see color, I’m colorblind”? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you’ve ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart. “Good intentions are not enough in this well written, down to earth, no blame, insightful book. If you ever found yourself unsure of what to say, then this book will provide you valuable tools to be more effective every day.” —Judith H. Katz, Ed. D. author of White Awareness: Handbook for Anti-racism Training

Download or read book Zingerman s Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.

Download or read book What s Shakin written by John Brissette and published by iUniverse. This book was released on 2007-03 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is not impossible to find something humorous about a disease as devastating as Parkinson's. What's Shakin' is not a book about Parkinson's disease, however it is a book about a man who has Parkinson's and the hilarious situations he has fallen into as a result of this disease. The book also has a serious side to it and will offer hope and inspiration to anyone who has had tragedy touch their lives. What's Shakin' is fresh and inspirational. The author's life experiences offer optimism and encouragement to others regardless of what misfortunes they may face.

Download or read book 13 Things Rich People Won t Tell You written by Jennifer Merritt and published by Penguin. This book was released on 2013-09-12 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Did you read about the janitor who donated $1 million dollars to his local library? Do you ever watch in amazement as your well-off boss haggles over the price of a tuna fish sandwich? Is it possible to find an advisor to help you invest your money—without losing it all to a Bernie Madoff-like con man? In the same spirit of Reader’s Digest magazine’s popular 13 Things They Won’t Tell You series, the editors at America’s Most Trusted Magazine have developed the ultimate roadmap for making the most of your money and avoiding the wallet-sucking scams that are keeping you off Easy Street. We talked to everyday and not-so-everyday rich folks, and to the experts who helped make them rich, to learn their secrets on what to save for, how much to save—and where to stash cash so that it grows (hint: not that bank savings account). We also got their tips for developing “rich guy vision”: The uncanny ability to make financial goals and reach them in five, ten even 20 years—while smartly navigating economic pitfalls and surprises. You’ll learn what services you should be getting for free, how to ask the right questions to get behind-the-scenes deals, and how to “live rich” even on an everyday budget. You’ll stop wasting money, blowing your budget (or flying blind without one), and getting scammed. This book will enlighten you, horrify you, and give you a whole new perspective on when to spend and when to stash it deep in your pockets. Inside you’ll discover countless eye-opening strategies for: Saving and investing. The savvy tricks you need to know to grow your money wisely—from branching out beyond your 401K to getting tax breaks you didn’t know you deserved. Plus: what the IRS, stockbrokers, and bankers won’t tell you. House and home. All the tips your rich neighbors might not want you to know, including: smart versus stupid renovations; smart ways to increase your home’s value; advice on first and second mortgages; buying and selling your home. Plus, what your mortgage lender and real estate agent won’t tell you. The Household Budget: How to build a budget that lets you “live rich” while saving. Topics include smart vs. stupid splurges; online budget tools and calculators; tips for saving on utilities, gasoline, groceries and car repairs. College planning. Some of the most famous rich people in the country (Mark Zuckerberg, anyone?) are also famous for dropping out of college. You’ll get out-of-the-box thinking about the value of private versus public universities; 529 plans; loans, scholarships, and financial aid; advice from college admissions officers. Of course, millionaires also tell us how they made money by following their hearts and doing what they love—and you can approach your kids’ education with that in mind. Plus: what your scholarship and test-prep services, financial planner, and student-loan company won’t tell you. Retirement. How the rich really want to spend their golden years, and the clever ways they seed the ground now to ensure their retirement dreams bloom and flourish later. Plus what your 401(k) manager, pension plan, and financial planner won’t tell you. Along the way, you’ll discover top savings strategies for clipping coupons and hunting down bargains, how to pass Go and collect the big salaries, and the biggest mistakes that cost the rich their fortunes. With this handy companion, you’ll have all the savvy, patience, and smarts you’ll ever need to get ahead—and stay there.

Download or read book Students Helping Students written by Fred B. Newton and published by John Wiley & Sons. This book was released on 2010-05-27 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition offers a practical training guide for college students who serve as leaders, tutors, counselors, or advisors for their peers. This thoroughly revised and updated volume contains a fundamental discussion on student growth and development and provides learning objectives and self-discovery exercises to help student leaders with tasks such as tutoring, student orientation, residence hall advising, crisis intervention, coaching, and more. Students Helping Students includes: Updates on the most current research and the latest advances in technology A revised model that contains service learning and student retention programs The results of two intervention strategies: the Health Behaviors Assessment and the College Learning Effectiveness Inventory, which focus on the topics of wellness and academic success Descriptive overviews of peer programs addressing sexuality, safety, violence reduction, residence life, online peer connections, and more Praise for the Second Edition of Students Helping Students "This new work remains the definitive standard in the field. It should be on the bookshelf of every student affairs professional and is an important tool for preparing peer educators for providing service." Ernest Pascarella, professor and Mary Louise Petersen Chair in Higher Education, University of Iowa "The second edition of Students Helping Students teems with useful material that can be thoughtfully applied by peer helpers. The what, so what, and now what framework reflectively guides the reader to self-discovery and thoughtful practical applications. Being a peer helper is a high-impact learning experience made intentional through the pages of this fine book." Susan R. Komives, professor of college student personnel, University of Maryland and president, Council for the Advancement of Standards in Higher Education

Download or read book What Does She Want written by Ange and published by Trafford Publishing. This book was released on 2005 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a man's "secret weapon" tool box that guides him to romance, love and makes a woman irresistible to his charms. Look great, feel great and be a winner! never worry about sending flowers, making a date or giving a woman a gift again. You can live in "Magic Land" with the woman of your dreams. This book is a complete guide for a man to truly understand all of the secrets of making a woman happy!

Download or read book The Hypochondriac s Pocket Guide to Horrible Diseases You Probably Already Have written by Dennis DiClaudio and published by becker&mayer! books ISBN. This book was released on 2019-10-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hypochondriacs can now fret appropriately with this humorous pocket guide to more than 40 disgusting, horrible diseases. All entries include symptoms, a diagnosis guide, treatment suggestions, a prognosis, and—if you are not yet infected—prevention tips. Do you suffer from insomnia? Not good…soon your whole body might attack your brain. Are you bothered by a persistent fever and swelling? Beware…maggots are likely crawling beneath your skin. Have you noticed skin tenderness and discoloration? Yikes…a small horn is probably going to sprout from your head. Because it's ultra-portable, you can (and probably should) have The Hypochondriac's Pocket Guide to Horrible Diseases You Probably Already Have with you at all times so at the slightest onset of an unmistakably fatal-feeling itchy rash, you can simply whip out your trusty guide, conveniently diagnose yourself, and then let the worrying begin.

Download or read book Why You re Wrong About the Right written by S. E. Cupp and published by Simon and Schuster. This book was released on 2009-12-01 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: And on your right, ladies and gentlemen, please observe The Conservative (Conservitus Americanus). This fascinating species in-habits vast territories across middle America, but rarely reveals itself in coastal urban areas. It is commonly believed to be uptight, humorless, and devoid of compassion, and is often characterized as racist, homophobic, and highly eco-unfriendly. Primary behaviors include unnecessary warmongering, tax cutting, and gun collecting. For decades, conservatives have proven to be hopelessly un-hip, and their mating habits dull. They are highly feared and often despised, for so few know and understand their true nature. Get ready to meet the conservative next door or in the office down the hall, the person you never thought in a million years was one of "them." Lively, witty, and thought-provoking, Why You're Wrong About the Right blows the lid off the stereotypes that have long been associated with the American Right, and reveals the face of today's conservatives: an intellectually and philosophically diverse new breed of young, outgoing, smart, friendly professionals who live and work among liberals everywhere! Themselves closet conservatives in Leftoid Land (aka Manhattan), S. E. Cupp and Brett Joshpe inject their own unique and colorful points of view into an honest dialogue on conservative ideas in American life and popular culture, and draw from interviews with a roster of renowned writers and political personalities, including Tony Stewart, Tucker Carlson, Brian C. Anderson, Laura Ingraham, Pat Toomey, David Horowitz, Ted Hayes, and many more. Undercover conservatives, reveal your true colors with pride! Liberals, hug a conservative today! And whichever side you find yourself on, you'll be engaged, surprised, and happily re-educated when you discover Why You're Wrong About the Right.

Download or read book Straight and Crooked Thinking written by Robert Henry Thouless and published by . This book was released on 1930 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book May I Have the Pleasure written by Belinda Quirey and published by Dance Books Limited. This book was released on 2013 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book sets out to trace the development of our social dancing from its origins in the ancient ring dances of antiquity to the teenager's beat dancing of today. From the invention of the couple dance by the Troubadors of Provence, through the domination of the Italian, the English and the French courts to the French Revolution and then on to the most shocking dance ever known to Western man, the Waltz. Eighty years later, and the syncopated beat of ragtime leads us to the age of the Foxtrot and the Quickstep - until Bill Haley starts to play and Elvis moves his pelvis . . . This is not a look at how to dance but what people danced, and why. Belinda Quirey was an Honorary Member of the Guildhall School of Music and Drama, and a Founder Fellow (and past Chairman) of the Historical Branch of the Imperial Society of Teachers of Dancing. She taught dance history at the Royal Academy of Dancing, the London Academy of Music and Dramatic Art, the London College of Dance and Drama, the London Contemporary Dance School, the London Theatre School, and the British and European Studies Group. She choreographed for most of our main theatrical companies, and was for many years the choreographer of the English Bach Festival Trust in its revivals of Baroque operas. Steve Bradshaw, after studying English at Queens College, Cambridge, joined BBC Radio London during its early days, producing and presenting 'Breakthrough' a rock magazine programme for young people. He is now a freelance film-maker, writer, journalist and broadcaster. Ronald Smedley was Producer of the BBC television series 'May I Have The Pleasure?', and is a member of the English Folk Dance and Song Society and visiting teacher in traditional dance at the Royal Ballet School.

Download or read book The Xenophobe s Guide to the Dutch written by Rodney Bolt and published by Oval Projects. This book was released on 2008-07-25 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to understanding the Dutch that goes beyound the tulips and windmills to reveal their real personality and peculiarities.

Download or read book If I Ran the Zoo written by Dr. Seuss and published by Random House Books for Young Readers. This book was released on 1950 with total page 63 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gerald tells of the very unusual animals he would add to the zoo, if he were in charge.

Download or read book What Doesn t Kill Us Makes Us Bitter written by Chuck Lorre and published by Dharma Grace Foundation. This book was released on 2012-10-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: TV’s most successful comedy producer Chuck Lorre delivers a hilarious collection of vanity cards in print for the first time. Since 1997, fans of some of the most popular sitcoms ever broadcast — The Big Bang Theory, Two and a Half Men, Mike & Molly and Dharma & Greg — have been granted a fleeting glimpse each week into the unfettered and uncompromising mind of the incredibly prolific creative force behind those series, Chuck Lorre. That's because Lorre devotes exactly one second of airtime per show to expressing his deepest thoughts at the end of the credits on his now-infamous vanity cards, which for many years could only be enjoyed by freeze-framing on a VCR and squinting to read the tiny, wobbling words. Now, for the first time ever, hundreds of Lorre's witty and insightful musings have been gathered together in a limited-edition, slipcase book from Chuck Lorre himself that reveals a hilarious, thought-provoking and scandalous body of work unlike any other creative endeavor. Veering from philosophical treatises to personal revelations to the occasional furious diatribe, Lorre never shies away from controversy — even in the face of network censorship, as has often happened. But never fear: Every word on the original vanity cards included in this curated selection is here — even the censored texts that never made it to air. Enhanced with sly, ingenious illustrations and designs that capture the off-kilter essence of Lorre's bite-sized dispatches, What Doesn't Kill Us Makes Us Bitter will change the way you think about life, the universe and TV — or at least it'll save your eyesight.

Download or read book How Would You Feel If Your Dad was Gay written by Ann Heron and published by Alyson Books. This book was released on 1994-01-01 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jasmine and her brother are subjected to name-calling and criticism because of their father's homosexuality, which results in a school assembly to educate the students and teachers about different kinds of families.

Download or read book 101 Diseases You Don t Want to Get written by Michael Powell and published by Da Capo Lifelong Books. This book was released on 2005-09-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every illness you've ever shuddered at is here in this handy pocket guide. The illustrations let you know what you're going to end up looking like at the end of the whole sorry story.

Download or read book If He Had Been with Me written by Laura Nowlin and published by Sourcebooks, Inc.. This book was released on 2013-04-02 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: If he had been with me everything would have been different... I wasn't with Finn on that August night. But I should've been. It was raining, of course. And he and Sylvie were arguing as he drove down the slick road. No one ever says what they were arguing about. Other people think it's not important. They do not know there is another story. The story that lurks between the facts. What they do not know—the cause of the argument—is crucial. So let me tell you...