Download or read book World Class Shipboard Hospitality written by Paolo Benassi and published by Universal-Publishers. This book was released on 2023-01-01 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a comprehensive overview on how modern cruise ships are run, covering the most important topics of today’s shipboard operation involving Deck, Engine and Hotel divisions, with a focus on the recent innovations in the Culinary Arts, Entertainment productions, Spa and Beauty facilities and a specific reference on how to maximize "onboard revenues" such as Casino, Bar, Duty-Free Shops, Shore Tours, Photo Gallery, and onboard Art Auctions. A special chapter is dedicated to the procedures to prevent virus outbreaks including Norovirus and Coronavirus. World Class Shipboard Hospitality is addressed to all those who want to get an unbiased understanding of today’s cruise industry such as worldwide media professionals, tourism and hospitality college teachers, cruise industry administrators, product and service suppliers, crew manning agencies and business executives. It can also be a guide for marine, tourism, and hospitality students to learn from a reliable source, and a tool to encourage candidates interested in a career in the industry, as well as to assist existing cruise employees to be eligible for a promotion. Today there are several books about cruising and cruise ships with description and evaluation of ships, cruise mystery, fiction stories, and personal memories; however, World Class Shipboard Hospitality has the advantage to describe the cruise business operation with first-hand knowledge from an inside point of view and with a richness of professional information, that makes it unique in its genre. WORDS OF PRAISE A culmination of decades worth of experience and dedication to the cruise industry. A must-read for all cruising enthusiasts and industry staff! --Cornelis van der Hel, former Princess Cruises’ Passenger Services General Manager This extremely timely and totally comprehensive narrative details everything needed to provide safe and successful cruises throughout the world. The number one critical resource for everyone in the entire cruise industry. ---Jeri Trannett DeTillio, Journalist and Coach Thanks to his remarkable experience in the cruise sector, Benassi gives us a valuable and complete professional training manual, a useful guide also for hotel school's students interested to start a career on a cruise ship. --Damiano Oberoffer, Head Professor at Macugnaga Monterosa School They are floating hotels with luxury restaurants and high-level entertainment, but they need to be perfect to accomplish their mission: to give people a break from reality in the most amazing surroundings.... Benassi has spent almost his entire adult life in the hospitality industry, whether on the ground or at sea. His book considers the main aspects of shipboard hospitality, its evolution, the highs, and lows encountered recently during the pandemic, and primarily the human aspect of it all. It is a book crafted with attention, passion, and, above all, love. "World Class Shipboard Hospitality" is a must-read for anyone who works in the industry, who dreams of working at sea, or for those who, simply, dream of escaping in the lap of luxury if only for a few days. ---Dr. Antonino Laspina, Director Italian Trade Commission The wealth of knowledge this will provide not only to seasoned professionals in the industry but to those wanting to pursue a career in the maritime business is imposing. --Keith Woods, Corporate Account Manager at Ecolab Inc. Covering the full shipborne hotel organization and hotel and sanitation procedures in modern cruise ships. It is practical, easy to read, extended to all aspects of guest satisfaction and sanitation, and contains daily life cases illustrating the theory. A must for any medium and high-level cruise line executives and senior onboard staff. --Andres Molina Marti, Cruise ship's design and operation consultant and former C.O.O. in Pullmantur Cruises (RCCL Group) Paolo Benassi gives a fascinating cross-sectional overview of a cruise ship and its complex meritocratic hierarchy. He offers interesting anecdotes and practical advice to guide the ship industry to the other side of the COVID-19 storm, with the experience of a well navigated seaman and the style of a professional coach. --Dr. Ilaria Serra, Professor of Italian and Comparative Studies, Florida Atlantic University, Boca Raton, Florida This book charts who we are and what we do as a business. As we gradually emerge from the global COVID pandemic, we can use it profitably both as a learning tool and support engagement with future crews. --Andrea Cavallucci, Shipboard Finance Process Lead, MSC Cruises
Download or read book World Class Shipboard Hospitality written by Paolo Benassi and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This text provides a comprehensive overview on how modern cruise ships are run, covering the most important topics of today's shipboard operation involving Deck, Engine and Hotel divisions, with a focus on the recent innovations in the Culinary Arts, Entertainment productions, Spa and Beauty facilities and a specific reference on how to maximize "onboard revenues" such as Casino, Bar, Duty-Free Shops, Shore Tours, Photo Gallery, and onboard Art Auctions. A special chapter is dedicated to the procedures to prevent virus outbreaks including Norovirus and Coronavirus. The Manual is addressed to all those who want to get an unbiased understanding of today's cruise industry such as worldwide media professionals, tourism and hospitality college teachers, cruise industry administrators, product and service suppliers, crew manning agencies and business executives. It can also be a guide for marine, tourism, and hospitality students to learn from a reliable source, and a tool to encourage candidates interested in a career in the industry, as well as to assist existing cruise employees to be eligible for a promotion. Today there are several books about cruising and cruise ships with description and evaluation of ships, cruise mystery, fiction stories, and personal memories; however, the Cruise Hospitality Management Manual has the advantage to describe the cruise business operation with first-hand knowledge from an inside point of view and with a richness of professional information, that makes it unique in its genre"--
Download or read book Lodging Hospitality written by and published by . This book was released on 1986 with total page 990 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ohio State University Monthly written by Ohio State University. Alumni Association and published by . This book was released on 1927 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Restaurant Hospitality written by and published by . This book was released on 1986 with total page 1056 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Merchant Ship Types written by Alexander Arnfinn Olsen and published by Taylor & Francis. This book was released on 2023-01-24 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Merchant Ship Types provides a broad and detailed introduction to the classifications and main categories of merchant vessels for students and cadets. It introduces the concept of ship classification by usage, cargo type, and size, and shows how the various size categories affect which ports and channels the types of vessels are permitted to enter. Detailed outlines of each major vessel category are provided, including: • Feeder ship; • General cargo vessels; • Container ships; • Tankers; • Dry bulk carriers; • Multi-purpose vessels; • Reefer ships; • Roll-on/roll-off vessels. The book also explains where these are permitted to operate, the type of cargoes carried, and specific safety or risk factors associated with the vessel class, as well as their main characteristics. Relevant case studies are presented. The textbook is ideal for merchant navy cadets at HNC, HND, and foundation degree level in both the deck and engineering branches, and serves as a general reference for insurance, law, logistics, offshore, and fisheries.
Download or read book Tourism and Hospitality Marketing written by Simon Hudson and published by SAGE. This book was released on 2009-05-12 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.
Download or read book Newsletter written by and published by . This book was released on 1998 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hospitality Today written by Rocco M. Angelo and published by Educational Institute of American Hotel & Motel Association. This book was released on 2004 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Download or read book Unrelated Business Income Tax written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Oversight and published by . This book was released on 1988 with total page 778 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hospitality Upgrade written by and published by . This book was released on 2002 with total page 1104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book SS Nieuw Amsterdam written by William H. Miller and published by Amberley Publishing Limited. This book was released on 2010-03-15 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: The story in words and pictures of Holland America Line’s Art Deco masterpiece.
Download or read book Viewpoint written by Nona S. Starr and published by . This book was released on 1997 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive exploration of the fields of travel, tourism and hospitality as a whole industry features information on the products, procedures and careers in each field.
Download or read book Managing Hospitality Organizations written by Robert C. Ford and published by SAGE Publications. This book was released on 2023-11-21 with total page 774 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Download or read book U S News World Report written by and published by . This book was released on 1974 with total page 970 pages. Available in PDF, EPUB and Kindle. Book excerpt:
