Download or read book Working Together for Public Service written by United States. Secretary of Labor's Task Force on Excellence in State and Local Government through Labor-Management Cooperation and published by Department of Labor. This book was released on 1996 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the five regional Task Force's researchs across the United States, seven Washington D.C. hearings and 55 detailed responses to Task Force survey. Examples CAME from state, county and city governments, schools and other special services.
Download or read book OECD Public Governance Reviews Finland Working Together to Sustain Success written by OECD and published by OECD Publishing. This book was released on 2010-09-09 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review of public governance in Finland finds the traditional Nordic model under pressure from rapid ageing, the economic crisis and societal disillusionment. It makes recommendations for improving public governance in Finland.
Download or read book BTEC National written by Debra Gray and published by Heinemann. This book was released on 2004 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by experienced lecturers, these two Student Books and Tutor's Resource File provide your students with everything they need to achieve the BTEC National in Public Services - at Award, Certificate and Diploma Level.
Download or read book Public Services and the Third Sector written by Great Britain. Parliament. House of Commons. Public Administration Select Committee and published by The Stationery Office. This book was released on 2008 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating HC 540-i-v, session 2006-07
Download or read book Transport and accessibility to public services written by Great Britain: Parliament: House of Commons: Environmental Audit Committee and published by Stationery Office. This book was released on 2013-06-24 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report looks at progress on improving accessibility since 2003 and ways of improving accessibility. Problems with transport provision and the location of services can reinforce social exclusion by preventing people from accessing key local services and undermines government policies to tackle worklessness, increase participation in education, reduce crime and narrow health inequalities. Insufficient progress has been made since the 2003 Social Exclusion Unit's Making the Connections report, many findings of which are relevant today. There is evidence that accessibility is worsening, driven by tight budgets in central and local government. Accessibility statistics show travel times to key services steadily increasing over time, particularly for access to hospitals. The Department for Transport needs to focus more closely on improving accessibility as well as on supporting the economy. Existing transport funding could be better coordinated and directed to 'accessibility'-focused initiatives, which will have a swifter impact on people's well-being than large infrastructure projects. The social value of transport and accessibility needs to be explicitly considered in policy-making and in the planning system and should no longer be seen as a second-order criterion.The Committee believes it will take time for any improvements to make a noticeable difference. Their recommendations focus on improving how government operates rather than funding. Central government cannot abdicate its role in coordinating action across departmental silos and helping local authorities and service providers to share best practice. Accessibility planning, introduced by Making the Connections, has had limited success and needs to be re-energised.
Download or read book Public Service Management and Asylum written by Kirsty Strokosch and published by Routledge. This book was released on 2019-06-03 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.
Download or read book Transforming China s Public Services written by Keyong Dong and published by Springer Nature. This book was released on 2023 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the developmental direction of the modernization of China's basic public services in the context of national governance modernization. Describing the blueprint for the modernization of China's basic public services in 2030, including basic public education, basic medical and health services, basic old-age services, and basic public cultural services, this book reflects Chinese public management scholars' strategies for the modernization of China's public services in the next 10 years and the path to get there. This book will interest scholars of Chinese governance, as well as readers who want to understand the current status, challenges and development strategies of China's public service and social policy fields. The authors of the book are professors from the School of Public Management and School of Education of Renmin University of China. The author team was led by Professor Dong Keyong, deanof the School of Public Management and Professor Wei Na, and includes contributions from Professor Liu Peng, Professor Li Wenzhao, Associate Professor Tang Jie, Dr. Ouyang Wei, and Professor Zhou Guangli, Associate Professor Zhou Xiang from the School of Education, and many post-doctoral, doctoral and master students.
Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.
Download or read book Essentials of Public Service Second Edition written by Mary E. Guy and published by Melvin & Leigh, Publishers. This book was released on 2022-02-01 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials of Public Service is the most accessible, student-friendly introductory Public Administration text on the market. The book prepares students for careers in today’s public service, whether in government or nonprofits. Each chapter teaches the public service context, essential public service skills, and what it takes to do the job, whether managing or providing direct service.
Download or read book BTEC First Public Services uniformed written by Debra Gray and published by Heinemann. This book was released on 2004 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers various things that students need to excel in BTEC First in Public Services. This student book contains real life case studies enabling students to explore a range of issues and relate theory to practice. It includes guidance students need to get the best possible grade in their Integrated Vocational Assignment.
Download or read book Public Sector Leadership written by Petri Virtanen and published by Taylor & Francis. This book was released on 2022-11-30 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing its origins from the Human Relations movement of the early 20th century and from public leadership orientations emphasising human aspects, human-centred public leadership approaches leadership from a system ́s perspective. It explores societal institutions, organisations, and phenomena as an emergent system structure that manifests its existence through the multilateral and reciprocal interaction of its parts. Systems thinking and the need for systemic change suggest that one can only understand and improve a system by looking at how all the parts interact with each other and how they are integrated. The systemic nature of public leadership refers to dynamic learning mechanisms as they relate to the contents of leadership development tools which are derived mainly from the changing mode of the operating environment, from the leaders’ own experience, from their own personalities, from a learning-by-doing approach to leadership development, and from the ways in which leaders learn and unlearn. This book presents key concepts, approaches, origins, applications, and best practices to understand the evolution and nature of human-centred approach in public leadership. It introduces a new public leadership paradigm that is needed in a complex, internationally interconnected social, economic, cultural, and political environment. Based on scholarly public leadership research in addition to the authors’ professional experience as academics, managers, practitioners and consultants, this volume offers guidance for decision-makers, public, business, and non-governmental sector leaders, managers, and practitioners about how to create a context and contents for human-centred leadership in the age of complex society and turbulent operating environment. It will be of value to researchers, academics, and students in the in the fields of leadership and public management.
Download or read book Transformational Public Service written by Cheryl King and published by Routledge. This book was released on 2014-12-18 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the aim of inspiring and rekindling a mission for public service, Transformational Public Service weaves together theory and stories from actual practice to show that public service can (and does) advance the goals of democracy, inclusiveness, and social and economic justice. Eight practitioners from government and non-governmental organizations at all levels - from the street to the executive office - tell their personal stories of transformational public service. Theory, poetry, and popular culture references are woven around the stories. Both students and practitioners will discover new ways of thinking in this book that will enable them to transform their own administrative practices. As the authors note in their prologue: "As we listened to these stories, we heard people say that public service can be and is transformational (transforms institutions, practices, and people's lives and experiences) in ways that serve democracy, engagement, and social and economic justice. The public service they practice is collaborative, humanistic, emancipatory, inclusive, and diverse."
Download or read book The Co production of Public Services written by Denita Cepiku and published by Springer Nature. This book was released on 2020-11-30 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its management and evaluation. By highlighting the lessons from co-production in the private sector, the authors give very useful and timely new insights into how co-production can contribute to public services and help to improve public value.”— Tony Bovaird, Professor of Public Management and Policy (Emeritus), University of Birmingham, UK Coproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmented manner. Thus, this book systematizes the literature on coproduction into a comprehensive framework that tackles activation, management and evaluation, illustrated through empirical examples. It adopts a multi-disciplinary approach, analyzing literature streams such as public administration and policy, public management, business management, and marketing, among others. /div It will be invaluable reading for academics working on coproduction, public management, and business management.
Download or read book Processual Perspectives on the Co Production Turn in Public Sector Organizations written by Thomassen, Anja Overgaard and published by IGI Global. This book was released on 2020-12-11 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Existing research understands co-production as leading to shifts in roles of the public sector institutions and their staffs. The shift is seen in the way that a discursive use of the term service provision with embedded logics encompassing fiscal accountability, performance measurement, efficiency, and process regulation has changed towards discourses that embrace collaboration between the public sector front staff and the citizens, with the aim of developing legitimate and effective welfare services that are co-produced by means of active participation and distributed decision making. However, this change requires new approaches to the way in which the implementation of new practices and tools is executed in practice as studied and researched, and how the new practices and tools are understood and evaluated in organizations. Processual Perspectives on the Co-Production Turn in Public Sector Organizations is an essential reference book that examines, unfolds, and develops approaches to co-production and implementation as dynamic, processual, collaborative, sensemaking, and as requiring and resulting in capacity building and learning. Moreover, the book examines new approaches to engage citizens and public sector actors in collaborative and co-productive processes, especially with concern for new goals pertaining to sustainability, social equity, democratic legitimacy, etc. Covering topics that include knowledge management and collective leadership, the book presents perspectives on capacity building, learning, change, and evaluation in organizations and current research in different areas of the public sector. It is intended for public sector administrators and managers investigating the relevancy, approaches, and methods in co-production. Furthermore, it targets civil actors and welfare service users, leaders and managers of public organizations, researchers, academicians, and students in programs that include social welfare development, public administration, political science, and organizational development.
Download or read book Public Service on the Brink written by Jenny Manson and published by Andrews UK Limited. This book was released on 2012-03-13 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments, often on the basis of advice from people with no direct experience of working in the public sector. With cuts in public spending by the coalition government and “austerity” programmes being imposed in Britain and abroad, the book could not be more timely in its reminder of the core purpose of public service. After a long period of denigration of the public sector, here is the voice that has not been heard clearly through these decades of reorganisation: "I know what my job is and I want to do it as well as I can. Indeed I would love my work if I could get one day's peace to get on with it. But I am beset at every turn by unintelligible, time wasting and fruitless management initiatives, constant change, ill-judged targets, wrong-headed 'commercial' exemplars and continuous and misguided restructuring. I have to watch as, instead of my 'customers' (actually patients, pupils, taxpayers) getting a better deal from me, the only beneficiaries seem to be those who can lobby for special treatment." The book contains accounts of public service by people of varying backgrounds and ages who work both inside and outside of the public sector. They share an allegiance to the value and purpose of working for the common good and an enthusiasm for getting things right and for the opportunity to recount their experience through this book.
Download or read book Commonwealth Public Administration Reform 2004 written by Commonwealth Secretariat and published by Commonwealth Secretariat. This book was released on 2003 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Commonwealth Public Administration Reform is a comprehensive resource for all those in public and private sectors and civil society who are engaged in reforming public administration. It includes in one volume the principal documents of major reform initiatives in the Commonwealth Secretariat and the Commonwealth Association for Public Administration and Management. It draws on the richly diverse experience of the association's 54 member countries, large and small, developing and industrialised. The 2004 edition brings together the knowledge and experience of leading experts from around the Commonwealth and covers: Reform strategies; Democracy and Security; Public-Private Partnerships; Human Resources Management; Information Systems; Education and Leadership.
Download or read book Management Accounting in Public Service Decision Making written by Malcolm J. Prowle and published by Routledge. This book was released on 2020-12-28 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical changes to public service delivery have swept across many regions of the world. Management accounting methods are vital to support operational and strategic decision making in public services internationally. This book provides a comprehensive and “leading-edge” guide to the topic. Written by an expert scholar with practical experience of public service delivery, the book takes account of key trends such as increased demand for public services, financial austerity, technological change and enhanced performance management. A globally relevant book, informed by cutting edge academic research and benefitting from integrated case studies, this is essential reading for both students and practitioners involved with the financial aspects of public services management.
