Download or read book Post Occupancy Evaluation Routledge Revivals written by Wolfgang F. E. Preiser and published by Routledge. This book was released on 2015-07-24 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Post-occupancy evaluation, focusing on building’s occupants and their needs, provides insight into the consequences of past design decisions and forms a sound basis for creating better buildings in the future. This book, first published in 1988, includes a review of the evolution of the field, a conceptual frame-work for POE, and pragmatic information on planning, conducting, and reporting POEs. Post-Occupancy Evaluation categorizes the approaches to building evaluation by describing the three levels of POE effort – indicative, investigative, and diagnostic, each differing in terms of time, resources, and personnel needed. In its scope Post-Occupancy Evaluation is both comprehensive and specific; professionals in the design and planning disciplines will find it an invaluable resource for understanding the theory behind POE’s and the procedures needed to put the theory into practice.

Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

Download or read book Taking Action Against Clinician Burnout written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-02 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.

Download or read book Mayo Clinic Strategies To Reduce Burnout written by Stephen Swensen MD, MMM and published by Oxford University Press. This book was released on 2020-02-07 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.

Download or read book Work Environment and Job related Burnout written by Bankston J. Dozier and published by . This book was released on 2010 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt: Job-related burnout has come to be most often defined as a syndrome of emotional exhaustion, depersonalization, and a reduced sense of personal efficacy that can occur among individuals working within the human services professions. Frequently debilitating in nature, job-related burnout is often a consequence of chronic occupational stressors; thus, the more stressful the work environment, the greater the potential for burnout to occur. This is especially true of work environments in which organizational support is perceived as being limited. With this in mind, the present study focuses on a group of professionals who work within what many individuals would agree as being one of the most stress-inducing environments: the prison system. Mental health counselors, like doctors, are often only called upon when individuals are in some type of crisis and desire an immediate fix of some type. Already a stress inducing profession, when one adds the stress of working within a prison environment, and the often limited resources associated with it, to the mix, one can easily see why burnout becomes a distinct possibility for individuals choosing this career path. In an endeavor to expand the understanding of the relationship between burnout and organizational social support, the present study examines the strength of the relationships between each of the three dimensions of job-related burnout and the levels of perceived organizational support for mental health counselors working in a prison setting. In addition to providing some basic demographic information, all participants completed the Maslach Burnout Inventory Human Services Survey and the Work Relationships Index. Correlational analyses were used to determine the strength of the hypothesized relationships between the determined variables. The results indicated that although there were distinct relationships between each of the three experienced dimensions of job-related burnout and perceived level of organizational support, only the correlation between level of experienced emotional exhaustion and perceived level of organizational support was found to be significant at the p >.05 level of significance. Based on the findings, recommendations for improving employees' perceptions of organizational support and reducing the number of employees' work-related stressors were provided.

Download or read book The Truth About Burnout written by Christina Maslach and published by John Wiley & Sons. This book was released on 2008-07-02 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book Managing Burnout in the Workplace written by Nancy McCormack and published by Elsevier. This book was released on 2013-10-31 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information professionals are under constant stress. Libraries are ushering in sweeping changes that involve the closing of branches and reference desks, wholesale dumping of print, disappearing space, and employment of non-professional staff to fill what have traditionally been the roles of librarians. Increasing workloads, constant interruptions, ceaseless change, continual downsizing, budget cuts, repetitive work, and the pressures of public services have caused burnout in many information professionals. Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. Chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout, and how to avoid career derailment while coping with burnout. Focuses on burnout in relation to information professionals and their work Explores how burnout is identified and diagnosed and how it is measured in the workplace Provides an overview of interdisciplinary research on burnout, incorporating studies from various areas

Download or read book Managing Knowledge Workers written by Frances Horibe and published by eBook Partnership. This book was released on 2015-12-16 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Knowledge Workers provides practical, doable strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital. Shows how to use other more powerful levers than money to attract and retain the knowledge workers. Provides hands-on advice on creating the right culture and environment through communication, involvement, consultation, and teamwork. Provides practical advice on how to handle new management challenges: how to manage knowledge you don't understand, how to encourage new knowledge to come forward, and much more. Features sample dialogues that offer concrete approaches to dealing with difficult real-life situations"e;With an insightfully crafted guide to the implementation of intellectual capital concepts, Frances Horibe has made a tremendous contribution to leveraging people and their knowledge in the context of the new economy."e;Hubert Saint-OngeSenior Vice President, Strategic CapabilitiesThe Mutual Group"e;Managing Knowledge Workers is an excellent reference guide, addressing the challenges all business leaders face in maximizing the creation of shareholder wealth by harnessing the human capital of a capable and committed workforce."e;Gordon J. FeeneyVice ChairmanRoyal Bank Financial Group"e;Provides a roadmap to optimizing our knowledge workers and maximizing our technology investment. Should be read by managers at all levels of the organization."e;Ken HenryVice President, Business ExcellenceManulife Financial"e;We've finally figured out that the proxy for business success is customer loyalty. Managing Knowledge Workers is essential reading for those wanting to understand how to ensure the loyalty of those people essential to achieving customer loyalty--our employees!"e;David CarlsonA VP, Customer CareNewbridge Networks

Download or read book An Introduction to Contemporary Work Psychology written by Maria C.W. Peeters and published by John Wiley & Sons. This book was released on 2013-10-07 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: AN INTRODUCTION TO CONTEMPORARY WORK PSYCHOLOGY "[This book] provides a comprehensive introduction to the field, featuring contributions from around the world. Not only is the book well-written, it is also very readable and entertaining and provides a thorough and scholarly introduction to all aspects of the field. I strongly and unreservedly endorse and recommend it." —Anthony Harold Winefield, PhD, Professor of Psychology, University of South Australia "Work behaviour is crucial to our health and well-being and to organizational performance. Work also impacts on our behaviour outside work and on family life. With contributions of many of the world's leading experts, this strong editorial team has produced the first standard book on work psychology: the scientific study of work behaviour and its antecedents and consequences. It is a must for anyone seriously interested in work, work behaviour and people at work." —Michiel Kompier, Professor of Work and Organizational Psychology, Radboud University Nijmegen An Introduction to Contemporary Work Psychology is the first textbook to provide a comprehensive overview of work psychology. Moving beyond the terrain of introductory industrial/organizational psychology textbooks, this book examines the classic models, current theories and contemporary issues affecting the twenty-first-century worker. This text covers all aspects of the psychology of working, including topics such as safety at work, working times, work–family interaction, recovery from work, technology, job demands and job resources, working in teams and sickness absence. While many books in the field focus on the adverse effects of work, this one is unique in emphasizing also the positive aspects and outcomes of work, including motivation, performance, creativity and engagement. The book also contains chapters on job-related prevention and intervention strategies with a special focus on positive interventions and proactive techniques, such as job crafting and promoting positive work behaviours. Edited by respected leaders in the field and with chapters written by a global team of experts, this is the textbook for advanced undergraduate and graduate courses focusing on work psychology.

Download or read book Work Engagement written by Arnold B. Bakker and published by Psychology Press. This book was released on 2010-04-05 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the most thorough view available on this new and intriguing dimension of workplace psychology, which is the basis of fulfilling, productive work. The book begins by defining work engagement, which has been described as ‘an opposite to burnout,’ following its development into a more complex concept with far reaching implications for work-life. The chapters discuss the sources of work engagement, emphasizing the importance of leadership, organizational structures, and human resource management as factors that may operate to either enhance or inhibit employee’s experience of work. The book considers the implications of work engagement for both the individual employee and the organization as a whole. To address readers’ practical questions, the book provides in-depth coverage of interventions that can enhance employees’ work engagement and improve management techniques. Based upon the most up-to-date research by the foremost experts in the world, this volume brings together the best knowledge available on work engagement, and will be of great use to academic researchers, upper level students of work and organizational psychology as well as management consultants.

Download or read book Beating Burnout at Work written by Paula Davis and published by University of Pennsylvania Press. This book was released on 2021-03-16 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. In Beating Burnout at Work, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout.

Download or read book Burnout for Experts written by Sabine Bährer-Kohler and published by Springer Science & Business Media. This book was released on 2012-11-11 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wherever people are working, there is some type of stress—and where there is stress, there is the risk of burnout. It is widespread, the subject of numerous studies in the U.S. and abroad. It is also costly, both to individuals in the form of sick days, lost wages, and emotional exhaustion, and to the workplace in terms of the bottom line. But as we are now beginning to understand, burnout is also preventable. Burnout for Experts brings multifaceted analysis to a multilayered problem, offering comprehensive discussion of contributing factors, classic and less widely perceived markers of burnout, coping strategies, and treatment methods. International perspectives consider phase models of burnout and differentiate between burnout and related physical and mental health conditions. By focusing on specific job and life variables including workplace culture and gender aspects, contributors give professionals ample means for recognizing burnout as well as its warning signs. Chapters on prevention and intervention detail effective programs that can be implemented at the individual and organizational levels. Included in the coverage: · History of burnout: a phenomenon. · Personal and external factors contributing to burnout. · Depression and burnout · Assessment tools and methods. · The role of communication in burnout prevention. · Active coping and other intervention strategies. Skillfully balancing scholarship and accessibility, Burnout for Experts is a go-to resource for health psychologists, social workers, psychiatrists, and organizational, industrial, and clinical psychologists.

Download or read book Research in Occupational Stress and Well being written by Sabine Sonnetag and published by Emerald Group Publishing. This book was released on 2009-04-21 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on processes related to recovery and unwinding from job stress. This book demonstrates that recovery research is a very promising approach for understanding the processes of job stress and relieve from job stress more fully.

Download or read book The Burnout Epidemic written by Jennifer Moss and published by Harvard Business Press. This book was released on 2021-09-28 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of 10 Best New Management Books for 2022 by Thinkers50 Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture Category In this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier, and more productive workplaces. We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough—in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks. In this eye-opening, paradigm-shifting, and practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains: What causes burnout—and what organizations can do to prevent it Why traditional wellness initiatives fall short How companies can build an antiburnout strategy based on prevention, not perks How leaders can measure burnout in their own organizations What leaders can do to develop a healthier culture that prioritizes resilience and curiosity As the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves—and their employees—feel healthier and happier at work.

Download or read book The Cambridge Handbook of Workplace Affect written by Liu-Qin Yang and published by Cambridge University Press. This book was released on 2020-07-16 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.

Download or read book Can t Even written by Anne Helen Petersen and published by Mariner Books. This book was released on 2021-05-04 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An incendiary examination of burnout in millennials--the cultural shifts that got us here, the pressures that sustain it, and the need for drastic change