Download or read book What to Say to a Porcupine written by Richard S. GALLAGHER and published by AMACOM Div American Mgmt Assn. This book was released on 2008-04-12 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop’s fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear’s honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.
Download or read book Porcupine Cupid written by Jason June and published by Margaret K. McElderry Books. This book was released on 2020-12-01 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: A porcupine hatches a prickly plan to bring his animal friends together on Valentine’s Day in this humorous, heartwarming tale where everyone gets a happily ever after. Love is in the air this Valentine’s Day—or it will be if Porcupine has any say. He uses his quills like Cupid’s arrows, hoping to bring the sweet and sentimental spirit of the holiday to all his forest friends. But with every poke! that Porcupine gives, he gets a hey!, ouch!, or yowser! in return. It seems Porcupine’s mission isn’t turning out quite like he planned, but with some quick thinking he might just be able to save the day…and maybe find a valentine of his very own.
Download or read book How Do You Hug a Porcupine written by Laurie Isop and published by Simon and Schuster. This book was released on 2011-07-26 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: A child figures out the best way to hug a porcupine as he watches his friends hug other animals.
Download or read book Never Touch a Porcupine written by Make Believe Ideas Ltd and published by . This book was released on 2020-09 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: A tactile silicone touch-and-feel book with woodland creatures.
Download or read book How to Hug a Porcupine written by June Eding and published by Hatherleigh Press. This book was released on 2014-02-04 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovative and refreshing strategies for how to love, understand, and communicate with difficult people—at home, at work, and in your community Most of us know someone who, for whatever reason, always seems to cause problems, irritate others, or incite conflict. Often, these people are a part of our daily lives. The truth is that these troublemakers haven’t necessarily asked to be this way. Sometimes we need to learn new approaches to deal with people who are harder to get along with or love. How to Hug a Porcupine explains that making peace with others isn’t as tough or terrible as we think it is—especially when you can use an adorable animal analogy and apply it to real-life problems. Whether you want to calm the quills of parents, children, siblings, or strangers, How to Hug a Porcupine provides useful tips for your encounters with “prickly” people, such as: • Three easy ways to end an argument • How to spot the porcupine in others • How to spot the porcupine in ourselves With a foreword by noted psychotherapist Dr. Debbie Ellis, widow of Dr. Albert Ellis, How to Hug a Porcupine is a truly special book.
Download or read book How Do You Spank a Porcupine written by Ronald Rood and published by New England Press. This book was released on 1983-11 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Porcupine in a Pine Tree written by Helaine Becker and published by Scholastic Canada. This book was released on 2015-09 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: A truly Canadian Christmas carol is now available in a sturdy board book format! This Canadian Christmas carol became an instant holiday classic. Now the whole family can join in the fun with this new, specially adapted board book version -- the perfect first Christmas book for every preschooler on your list! Enjoy all of Werner Zimmermann's zany illustrations, count the characters from 1 to 12, and sing along. It's Christmas as only Canadians can celebrate it -- with squirrels curling, Mounties munching donuts, hockey players-a-leaping.... and A Porcupine in a Pine Tree!
Download or read book The Porcupine of Truth written by Bill Konigsberg and published by Scholastic Inc.. This book was released on 2015-05-26 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stonewall Book Award winner. “Konigsberg weaves together a masterful tale of uncovering the past, finding wisdom, and accepting others as well as oneself.” —School Library Journal (starred review) Winner of the PEN Center USA Literary Award for Children’s/Young Adult A YALSA Best Fiction for Young Adults Selection Carson Smith is resigned to spending his summer in Billings, Montana, helping his mom take care of his father, a dying alcoholic he doesn’t really know. Then he meets Aisha Stinson, a beautiful girl who has run away from her difficult family, and discovers a secret regarding his grandfather, who disappeared without warning or explanation decades before. Together, Carson and Aisha embark on an epic road trip to try and save Carson’s dad, restore his fragmented family, and discover the “Porcupine of Truth” in all of their lives. “Words like ‘brilliant’ are so overused when praising novels—so I won’t use that word. I’ll just think it.” —Benjamin Alire Sáenz, author of Aristotle and Dante Discover the Secrets of the Universe “Undeniably human and unforgettably wise, this book is a gift for us all.” —Andrew Smith, author of Grasshopper Jungle “Konigsberg . . . crafts fascinating, multidimensional teen and adult characters. A friendship between a straight boy and a lesbian is relatively rare in YA fiction and is, accordingly, exceedingly welcome.” —Booklist (starred review) “The story tackles questions about religion, family, and intimacy with depth and grace . . . Equal parts funny and profound.” —Kirkus Reviews
Download or read book The Porcupine Year written by Louise Erdrich and published by Harper Collins. This book was released on 2010-09-14 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Omakayas was a dreamer who did not yet know her limits. When Omakayas is twelve winters old, she and her family set off on a harrowing journey in search of a new home. Pushed to the brink of survival, Omakayas continues to learn from the land and the spirits around her, and she discovers that no matter where she is, or how she is living, she has the one thing she needs to carry her through.
Download or read book Bunny s Book Club written by Annie Silvestro and published by Doubleday Books for Young Readers. This book was released on 2017-02-07 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Join Bunny as he takes a a top-secret trip to the library in a story that celebrates the love of reading! Bunny loves to sit outside the library with the kids and listen to summer story time. But when the weather gets cold and everyone moves inside, his daily dose of joy is gone. Desperate, Bunny refuses to miss out on any more reading time and devises a plan to sneak into the library at night . . . through the library’s book drop! What follows is an adorable caper that brings an inquisitive, fuzzy bunny and his woodland pals up close and personal with the books they have grown to love. A warm celebration of the power of books, Bunny’s Book Club is sure to bring knowing smiles to any child, parent, teacher, bookseller, and librarian who understands the one-of-a-kind magic of reading.
Download or read book There s a Porcupine in My Outhouse written by Mike Tougias and published by Springer Science & Business. This book was released on 2002 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here are Michael Tougias's adventures at a tiny A-frame cabin on six acres of land overlooking a pond in Northern Vermont. There he meets porcupines that have taken up residence directly underneath his outhouse, encounters the colorful locals, and learns that nature has a way of becoming our instructor. This funny, honest, and personal account is the perfect book for anyone who loves the outdoors and loves to laugh. Book jacket.
Download or read book Everybody s Normal Till You Get to Know Them written by John Ortberg and published by Zondervan. This book was released on 2009-05-18 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Normal? Who's normal? Not you, that's for sure! No one you've ever met, either. None of us are normal according to God's definition, and the closer we get to each other, the plainer that becomes. Yet for all our quirks, sins, and jagged edges, we need each other. Community is more than just a word--it is one of our most fundamental requirements. So how do flawed, abnormal people such as ourselves master the forces that can drive us apart and come together in the life-changing relationships God designed us for? In Everybody's Normal Till You Get to Know Them, teacher and bestselling author John Ortberg zooms in on the things that make community tick. You'll get a thought-provoking look at God's heart, at others, and at yourself. Even better, you'll gain wisdom and tools for drawing closer to others in powerful, impactful ways. With humor, insight, and a gift for storytelling, Ortberg shows how community pays tremendous dividends in happiness, health, support, and growth. It's where all of us weird, unwieldy people encounter God's love in tangible ways and discover the transforming power of being loved, accepted, and valued just the way we are.
Download or read book Dancing with a Porcupine written by Jennie Lynn Owens and published by . This book was released on 2019-08-17 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Parenting is hard. So what do you do when you're parenting a child who has experienced trauma or has extra challenges? You often feel alone and inadequate. You want so much to help your child, but you are at the end of your own rope. You feel guilty that sometimes you want to just quit.What can you do - how can you make it through the day - how can you help your child while also taking care of yourself? Maybe someone you love is parenting a traumatized child. Or perhaps you are a social worker, counselor, or other professional who sees families like these every day. You want to know how to better help them.In Dancing with a Porcupine, Jennie Owens shares with humor and raw honesty the compelling story of her struggle to save her own life while caring for three children she and her husband adopted from foster care. How could she stay loving, giving, and forgiving in the midst of a daily battle with children acting out the rage, resentment, and pain of their own traumatic pasts? When faith, endurance, and creativity are not enough, what's next?
Download or read book There s a Porcupine in My Outhouse written by Michael J. Tougias and published by Rowman & Littlefield. This book was released on 2022-04-01 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATURE BOOK OF THE YEAR Sequel to the author’s new book, The Waters Between Us (Lyons, March, 2021), about growing up loving the woods and fields and streams of his native Massachusetts and wanting since boyhood to live like a mountain man in the woods. Having acquired a forest cabin in the course of the first book, There’s a Porcupine in my Outhouse details his further adventures hunting and fishing far from other humans. PRAISE FOR THERE’S A PORCUPINE IN MY OUTHOUSE “This is the way natural history should be taught—by a good storyteller with a sense of humor.” —Audubon Magazine “Tougias recounts his experiences with candor and humor. He blends the adventures of Lewis and Clark with the vision of John Muir.” —Cape Cod Times “A very funny memoir. Tougias learned from his cabin experience and today he is one of New England’s leading nature writers.” —Book Views “This is an honest book that asks us to admit our ignorance of much of the natural process and our fears of all those unknown things that ‘go bump in the night’ when we visit friends in the country. Tougias tempers each small disaster with good humor and a growing love for a world that he at first finds completely foreign, but which he ultimately realizes he cannot part with.” —Bill Eddy, author of The Other Side of the World Here are Michael Tougias’ adventures at a tiny A-frame cabin in Northern Vermont where he learns that nature has a way of becoming our instructor. This funny, honest, and personal account is the perfect book for anyone who loves the outdoors and loves to laugh.
Download or read book How to Hug a Porcupine Negotiating the Prickly Points of the Tween Years written by Julie A. Ross and published by McGraw Hill Professional. This book was released on 2008-08-25 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: “You never listen to anything I say!” Yesterday, your child was a sweet, well-adjusted eight-year-old. Today, a moody, disrespectful twelve-year-old. What happened? And more important, how do you handle it? How you respond to these whirlwind changes will not only affect your child's behavior now but will determine how he or she turns out later. Julie A. Ross, executive director of Parenting Horizons, shows you exactly what's going on with your child and provides all the tools you need to correctly handle even the prickliest tween porcupine. Find out how other parents survived nightmarish tween behavior--and still raised great kids Break the “nagging cycle,” give your kids responsibilities, and get results Talk about sex, drugs, and alcohol so your kid will listen Discover the secret that will help your child to disregard peer pressure and make smart choices--for life "This excellent book lets parents peek into the underlying, confusing thoughts and perplexing decisions that young tweens are constantly facing." --Ralph I. López, M.D., Clinical Professor or Pediatrics, Cornell University, and author of The Teen Health Book
Download or read book Words for Elephant Man written by Kenneth Sherman and published by The Porcupine's Quill. This book was released on 2014-05-14 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Man is a / fascinating animal’, Kenneth Sherman writes, and it is this fascination that drives the narrative in Words for Elephant Man. Written in the voice of Joseph Merrick, the ‘Elephant Man’ plagued with a disfiguring condition that ravaged much of his body, Sherman reveals his subject to be more than just a living fascination. Sherman’s Merrick, acutely observant, is equally fascinated by those around him. Using found lines from historical record interwoven with his own beautifully rendered verse, Sherman’s collection triumphs as a haunting, eloquent portrait of a man whose body was both disabler and enabler, a man who was both a commodity and a salesman, mechanical and organic, and whose extraordinary circumstances overshadowed the remarkably ordinary desires he shared with humanity. Sherman’s Merrick is observant, clever and authentic, and possessed of a voice that resonates through the years and into the hearts and minds of readers.
Download or read book How to Potty Train Your Porcupine written by Tom Toro and published by Little, Brown Books for Young Readers. This book was released on 2020-05-12 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This laugh-out-loud picture book is a hilarious take on potty training by a talented New Yorker cartoonist -- perfect for fans of If You Give a Mouse a Cookie and How to Babysit a Grandma. Two children bring home a pet porcupine, but they can only keep her if she's house-trained! After a whirlwind of increasingly zany approaches, the kids learn that sometimes the best way to solve a problem is to ask nicely. With Tom's wit and dynamic artwork, this delightful story about learning to pee will bring joy and heart to young readers.
