Download or read book Reaching Diverse Audiences with Virtual Reference and Instruction written by Meredith Powers and published by Rowman & Littlefield. This book was released on 2019-04-15 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reaching Diverse Audiences with Virtual Reference and Instruction features practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship. The guidebook aims to provide a range of options that can be adapted for your community’s needs.
Download or read book An Introduction to Reference Services in Academic Libraries written by Elizabeth Connor and published by Routledge. This book was released on 2006 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.
Download or read book It s All About Student Learning written by Gerard B. McCabe and published by Libraries Unlimited. This book was released on 2006 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Librarians working in two-year and other small academic libraries share current thinking on such topics as managing change, accreditation standards, marketing library services, and coping with technology. --From publisher description.
Download or read book The Desk and Beyond written by Sarah K. Steiner and published by Assoc of Cllge & Rsrch Libr. This book was released on 2008 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.
Download or read book Community College Reference Services written by William A. Katz and published by Metuchen, N.J. : Scarecrow Press. This book was released on 1992 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice for novice or experienced librarians who provide reference services in community college libraries... --REFERENCE & RESEARCH BOOK NEWS ...excellent and well-crafted collection of specially commissioned essays--a treasure store of good practice, sage advice and imaginative writings--should prove to be a trusty and well-thumbed handbook. --LIBRARY REVIEW
Download or read book Handbook for Community College Librarians written by Michael A. Crumpton and published by Bloomsbury Publishing USA. This book was released on 2013-10-29 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth understanding of the complexities, dynamics, and emerging trends in community college libraries today. Handbook for Community College Librarians covers all aspects of librarianship that apply to community colleges in a one-stop reference book. It provides information that enables the librarian to become more successful in the community college environment and reflects on its unique qualities, identifying the specific skills required and the differences from other library settings. The authors address instructional design and highlight the distinctions in the types of information literacy appropriate to the specialized curriculum and certification needs of a community college. Besides being an outstanding professional development tool, this handbook will also be useful to library and information science students studying service in community college libraries as a career option.
Download or read book Virtual Reference Benchmarks written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2014 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 186-page study presents results of an exhaustive questionnaire about virtual reference services answered by more than 50 academic, public and special libraries covering issues such as budgets, software and services use, consortia membership, partnerships, library staff time consumed, number of reference questions answered, time taken to provide responses, and the tracking of reference answers and the development of a reference database. The study also looks at reference question & answer delivery vehicles such as web forms, instant messaging, email, phone, Facebook, Twitter, Skype and more. The report also looks at the various costs of virtual reference – telecommunications, manpower, technology and equipment and at how libraries are using and safeguarding their reference response databases.
Download or read book Doing Library Research written by Robert K. Baker and published by Routledge. This book was released on 2019-03-13 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many college students remain puzzled by card catalogs, can't find books they need, and fail to use many of the important resources of the library despite tours, explanations, and much assistance from librarians. In this book, a community college librarian provides the direction students need to utilize the resources typically found in a community c
Download or read book Virtual Reference Services written by Stacey Kimmel and published by CRC Press. This book was released on 2003-09-10 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site
Download or read book Reimagining Reference in the 21st Century written by David A. Tyckoson and published by Purdue University Press. This book was released on 2015 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment.
Download or read book Virtual Reference Training written by Buff Hirko and published by American Library Association. This book was released on 2004-03-29 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.
Download or read book Implementing Virtual Reference Services written by Beth Thomsett-Scott and published by American Library Association. This book was released on 2013-02-07 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Download or read book Real Life Marketing and Promotion Strategies in College Libraries written by Barbara W Petruzzelli and published by Routledge. This book was released on 2012-11-12 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice on how to promote your library and how to better understand and serve library users Real-Life Marketing and Promotion Strategies in College Libraries is a “how-to” guide to marketing and promotional activities that will raise your library’s visibility in the face of increased competition from other information providers. Academic librarians draw on their own experiences with real-life examples of what works (and what doesn’t) when developing, implementing, and evaluating on-campus marketing initiatives. You’ll learn how to use surveys, focus groups, advertising, target audiences, community outreach, and public relations to learn more about the needs of your library’s users, how to make improvements to meet those needs, and how to communicate those improvements to students and faculty. Academic librarians just getting started or well into their careers will benefit from the book’s practical approach to using marketing and promotional techniques that are effective and affordable. Each article of Real-Life Marketing and Promotion Strategies in College Libraries includes tables, figures, and appendices that provide tangible examples of marketing and promotional activities that really work. The book also includes a bibliography of effective marketing resources that’s kept up-to-date through an accompanying Web site. Real-Life Marketing and Promotion Strategies in College Libraries shows you how to: incorporate the results of LibQUAL+ and student focus groups into your short- and long-range planning use posters, displays, brochures, newspaper ads, and giveaways in your public relations campaigns get the word out to the community about your library and its services use the right media to match your message with your audience increase awareness of your library’s virtual reference services use postcards to promote your services collaborate with students to develop an advertising campaign implement a marketing action plan stage large-scale special events and programs and a whole lot more! Real-Life Marketing and Promotion Strategies in College Libraries is an essential professional resource for practicing academic librarians and library directors at colleges and universities.
Download or read book Cooperative Efforts of Libraries written by Rita Pellen and published by Routledge. This book was released on 2013-10-31 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore a wide variety of cooperative initiatives—at regional, statewide, and international levels! This book examines a wide variety of cooperative efforts and consortia in libraries, both geographically and in terms of such activities as digitization and cooperative reference services. You'll learn how libraries are cooperating regionally, on the statewide level, and internationally to provide better service to all kinds of users. Cooperative Efforts of Libraries explores aspects of cooperation that include remote storage, virtual reference service, collection development, staff training and instruction, preservation, interlibrary loan, and international cooperation in Latin America and the Caribbean. From the editors: “Cooperation used to mean primarily cataloging via OCLC, interlibrary loan, and perhaps mutual borrowing privileges, but economics and technology are combining to broaden the playing field considerably. This collection reflects this diversity.” Part one of Cooperative Efforts of Libraries highlights cooperation in regional and statewide activity. You'll learn about: Metro, a multitype cooperative designed to coordinate the implementation of virtual reference among libraries in New York City cooperation between remote, rural, and isolated libraries in the Northern Great Plains and Rocky Mountain West regions, including the creation of the Online Dakota Information Network (ODIN) and similar organizations a Virtual Library of Virginia project in which the highly specialized skills of librarians were used to enhance vendor-supplied MARC records for a much more accessible full-text database the efforts of each university within the state system in Florida to contribute digitized versions of rare and specialized Floridiana to a joint electronic collection which is available to everyone in the state a centrally funded project to support the information literacy efforts of librarians at each campus of the California State University System and make all of them available at the other campus libraries a joint collection development project within the state universities and community and technical colleges of Minnesota the successful lobbying effort which brought them a $3 million annual supplement to cooperatively redress past underfunding for collections the history of resource sharing in Louisiana, Illinois, and Texas—detailed and extensive analyses Part two of Cooperative Efforts of Libraries presents a sampling of the wide variety of cooperative efforts that make libraries so unusual among institutions and librarians so unusual among professionals. In this section, the President of the Center for Research Libraries discusses the increasing cost and physical constraints that make it difficult for hundreds of libraries to store and preserve print copies of the same research materials. This section also examines: a collaborative digital reference project among three small liberal arts college libraries in New England the history of cooperative collection development among three Pennsylvania college libraries the University of Kansas Libraries' efforts to establish cooperative education programs to microfilm brittle books and create microform masters of embrittled volumes—which are then made available for sale to other libraries an American university's offer of interlibrary access to the students and faculty of an Armenian university where resources are severely limited the challenges of providing interlibrary loan in Latin America the planning of an international summit cosponsored by the Southeast Florida Library Information Network, a regional multitype cooperative in South Florida, and IFLA, designed to lay the groundwork for further cooperative efforts between U.S. libraries and libraries in Latin America and the Caribbean
Download or read book The Community College Library written by Fritz Veit and published by Praeger. This book was released on 1975-08-19 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Best Practices of Academic Library Information Technology Directors written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2005 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study is based on interviews with IT directors and assistant directors of leading college and university libraries and consortiums, including The Research Libraries Group, Vanderbilt University, the University of Texas, Lewis & Clark College, Salt Lake Community College, the University of Washington, the California Institute of Technology, Hutchinson Community College and Australia?s Monash University, Among the many topics covered are: investment in and maintenance of workstations, implementation of wireless access, policies towards laptops in the library, digitizing special collections, establishing digital depositories, preserving scholarly access to potentially temporal digital media, use of Ebooks, services for distance learning students, use of url resolvers, web site development and management, use of virtual reference, investment in library software, IT staff size and staff skill composition, range of IT staff responsibilities, use of outsourcing, relations between Library and general University IT staff, uses of PHP programming, catalog integration with the web, catalog enhancement software and services, web site search engine policies, use of automated electronic collection management software, technology education and training, development of technology centers and information literacy, library printing technology and cost reimbursement, and other issues of concern to library Information Technology Staff Directors.
Download or read book Information Technology And Library Evolution written by Purushotham Tiwari and published by APH Publishing. This book was released on 2007 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:
