Download or read book Handbook of Veterinary Communication Skills written by Carol Gray and published by John Wiley & Sons. This book was released on 2013-05-23 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.
Download or read book Narrative Medicine in Veterinary Practice written by Karen R. Fine and published by CRC Press. This book was released on 2021-10-25 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first guide to Veterinary Narrative Medicine, a cutting-edge approach in human medicine with multiple applications in veterinary medicine. The text combines the latest research with numerous real-world examples and practical techniques to improve client communication, patient care, and veterinary well-being. Narrative Medicine maintains that a patient should be viewed as an individual rather than an example of a disease process, and that this can be accomplished by using narrative. This book explores methods and theories from leaders in the human Narrative Medicine field while addressing topics unique to veterinary medicine. Readers will gain tools to help navigate difficult conversations and situations in clinical practice, including those involving the end of life. Narrative Medicine in Veterinary Practice also addresses the important issue of veterinary wellness. The ability to view the veterinarian's own stories and those of clients and patients as narratives may help practitioners maintain both emotional and work-place boundaries as well as decrease burnout and compassion fatigue. The book describes basic techniques to promote self-reflection and mindfulness, skills often overlooked in the veterinary profession which can improve resilience and increase the enjoyment of veterinary practice. This is important reading for veterinary practitioners, students, veterinary nurses, technicians, social workers, and all veterinary clinic staff.
Download or read book Veterinary Ethics written by Jerrold Tannenbaum and published by . This book was released on 1989 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book AAHA s Complete Guide for the Veterinary Client Service Representative written by Jill Renfrew and published by American Animal Hospital Association. This book was released on 2013 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.
Download or read book Pet Specific Care for the Veterinary Team written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2021-03-23 with total page 1106 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners. The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care. This important book: Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.
Download or read book U S Pet Ownership Demographics Sourcebook written by American Veterinary Medical Association and published by Amer Veterinary Medical Assn. This book was released on 2007 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides data and analyses of pet ownership statistics in the United States.
Download or read book Small Animal Practice Client Handouts written by Rhea V. Morgan and published by Elsevier Health Sciences. This book was released on 2010-02-26 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Morgan’s Small Animal Practice Client Handouts combines a book and CD-ROM to include 450 educational handouts that cover everything your clients need to know about their pet’s condition. Content ranges from basic descriptions of illnesses and frequent signs to preventive measures and expected outcomes, all on a single page. Give your clients an educational resource to help them understand what their pet’s illness is, how it will affect the animal’s regular routine (as well as their own), and when they need to contact the veterinary office for consultation. CD can be uploaded to more than one computer allowing for simultaneous use in the exam room and/or front desk. Single page handouts are presented in a practical, easy-to-understand format that does not overwhelm the client. Perforated pages facilitate easy storage, retrieval, and quick access for copying. Organized alphabetically and by body system enabling you to quickly locate the information you need. Customizable handouts on the CD let you adapt the look and content of all documents to reflect the practice’s identity and address specific concerns of each client. Spanish versions on the CD help you communicate with Spanish-speaking clients. Advanced search function on the CD lets you search for information by topic, species, word, or phrase. 100 printable images on the CD facilitate discussion with clients about their pet’s condition and save you time in explanation.
Download or read book Position Statement written by College of Veterinarians of Ontario and published by . This book was released on 2011 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Promoting the Human Animal Bond in Veterinary Practice written by Thomas E. Catanzaro, DVM, MHA, FACHE and published by Wiley-Blackwell. This book was released on 2001-08-29 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most veterinary practitioners have an innate love of animals, a desire to alleviate suffering, and compassion for the people they serve when delivering health care. To be successful, practitioners must convey these traits to their clients sincerely and consistently. In this book, Dr. Catanzaro explains how practitioners can promote the human-animal bond, a growing area of emphasis, and why it will make their practices more profitable. The extensive appendices provide practitioners with many useful tools that will help them foster the human-animal bond as they work with clients.
Download or read book A Guide to Oral Communication in Veterinary Medicine written by Ryane E. Englar and published by 5m Books Ltd. This book was released on 2020-07-12 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books
Download or read book Writing Skills for Veterinarians written by Ryane E. Englar and published by 5m Books Ltd. This book was released on 2019-02-05 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating ideas in veterinary medicine is a fundamental part of continuing veterinary research and building a career as a clinician. The purpose of this book is to help increasing efficiency and effectiveness in writing professional documents, e.g. writing a concise yet thorough discharge statement to avoid repeated client call-backs to clarify medical recommendations. The book also aims at improving the reader’s confidence in writing skills through guided and well-thought out “homework” or practice exercises. Useful for both veterinary students and practising vets, Writing Skills for Veterinarians addresses how to develop and hone veterinary medical and scientific writing techniques. The basics of veterinary writing and why it matters are covered before concentrating on specific written models expected of vets – creating medical documents, client and colleague communications, report writing, journal articles and research papers and presentations. At the end of the book is a resource-bank of additional exercises relating to each type of document. 5m Books
Download or read book The Merck Veterinary Manual written by Merck and Co., Inc. Staff and published by . This book was released on 2003-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than forty years, animal health professionals have turned to the Merck Veterinary Manualfor integrated, concise and reliable veterinary information. Now this manual covering the diagnosis, treatment, and prevention of diseases of companion, food and zoo animals.is available on an easy-to-use, fully searchable CD-ROM. The CD includes the full text of The Merck Veterinary Manual 8/e and has been enhanced with picture links featuring original anatomical artwork and numerous clinical and diagnostic illustrations, table links and quick search links that provide quick accesss to cross referenced text.
Download or read book The Art of Veterinary Practice written by Myrna M. Milani and published by . This book was released on 1995 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Parses the complex and often complicated relationship among veterinarians, their patients, and their clients, the animals' owners. Helps students and practitioners examine their own feelings and beliefs as an aid to communication, and suggests the many approaches and roles of the veterinarian and the emotional and financial constraints of the client. The focus is on pets rather than working animals. Annotation copyright by Book News, Inc., Portland, OR
Download or read book Blackwell s Five Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2013-08-29 with total page 2233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice. Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.
Download or read book Veterinary Ethics written by Siobhan Mullan and published by 5m Books Ltd. This book was released on 2017-05-24 with total page 782 pages. Available in PDF, EPUB and Kindle. Book excerpt: What should a vet do when a client can't pay for their animal's treatment? Or when asked their opinion on the killing of wildlife for disease control? Or when observing an animal welfare problem whilst off duty? Ethical problems are an every day part of life for veterinarians, but it can be difficult to combine personal values with professional conduct. Veterinary Ethics presents a range of ethical scenarios that veterinarians and other allied animal health professionals may face in practice. The scenarios discussed are not only exceptional cases with potentially significant consequences, but often less dramatic everyday situations. The responses to these ethical problems are from practising veterinarians and acknowledged world experts in animal welfare and ethics. The advice given is thorough and detailed, covering different eventualities, the ethical knots and dilemmas, the personal feelings of those involved, as well as objective recommendations on ethical decision making and, where relevant, guidance from veterinary governing bodies and the law. The advice is framed in the form of veterinary life in the real world, not necessarily an ideal world. As well as practical guidance, the book takes a step back and explores the different philosophical arguments and standpoints and the resultant solutions and problems of each approach, examining the background and relationship between different philosophical schools of thought, ethics and veterinary care. The book strives to present decision making in response to ethical problems as transparently as possible, employing a range of ethical frameworks. The book also challenges the reader about their own decision making in given situations, what factors to consider and how they would achieve certain outcomes. [Subject: Bio-Ethics, Veterinary Medicine] (5m Books)
Download or read book Veterinary Practice Management written by Catherine R. Coates and published by CABI. This book was released on 2013-01-01 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. With a focus on practical solutions and a section dedicated to useful, everyday checklists and templates, this book is a necessary tool for any practice manager and a valuable guide for veterinary students.
Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-05-28 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover
