Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-05-28 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover

Download or read book The Veterinary Receptionist s Handbook written by M. T. McClister and published by Veterinary Medicine Publishing Company. This book was released on 2000 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Little Women Letters written by Gabrielle Donnelly and published by Simon and Schuster. This book was released on 2012-06-05 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: With her older sister planning a wedding and her younger sister preparing to launch a career on the stage, Lulu can't help but feel like the failure of the Atwater family. Lulu loves her sisters dearly and wants nothing but the best for them, but she finds herself stuck in a rut. When her mother sends her to look for some old family recipes in the attic, she stumbles across a collection of letters written by her great-great-grandmother Josephine March. Jo writes in detail about every aspect of her life: her older sister Meg's new home and family; her younger sister Amy's many admirers; the family's shared grief over losing Beth; and her own feelings towards a handsome young German. As Lulu delves deeper into the lives of the March sisters, she finds solace and guidance, but can her great-great-grandmother help Lulu find a place in a world so different from the one Jo knew?--From publisher description.

Download or read book The Priestess and the Vampire a slow burn vampire urban fantasy romance written by Thea Atkinson and published by Thea Atkinson. This book was released on with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dive into this action-packed vampire romance series starter with slow burn vibes by urban fantasy author, Thea Atkinson She's got a deadly problem—her blood is irresistible to vampires. Heartbroken and betrayed, Jade’s fiancé has been cheating on her, but she's not just a victim—she’s a fighter. Determined to move on, she takes a risky plunge, accepting a date with a mysterious stranger who invites her to an extravagant costume party at his billionaire boss’s gothic mansion. Little does she know, this isn’t just a party—it’s a deadly trap. Dressed as a seductive voodoo priestess, Jade tries to mask her pain with confidence. Surrounded by alluring Draculas and other supernatural creatures, she’s thrust into a world where the myths are dangerously real. But when her charming date reveals his true intentions, she's betrayed again—set up to be the next blood offering for a real, deadly vampire. Just when all seems lost, the devastatingly handsome billionaire, disguised as a fierce Viking, rescues her from the fangs of death. But this isn’t a fairy tale. As she recovers in his sprawling, gothic estate, the brooding, alpha vampire gives her an impossible choice: die a swift death or become his immortal thrall, bound in eternal servitude to an ancient, powerful vampire who craves her blood above all else. Jade’s fight for survival isn’t just about saving her life—she must also reclaim her self-worth in this ruthless world where humans are prey. Worse yet, she’s torn by her growing attraction to the enigmatic vampire who saved her, knowing he's as dangerous as he is irresistible. But that’s not her only problem… The costume she rented hides a dark curse, one that binds her to a fate worse than death. If she doesn’t break it, Jade won’t just lose her blood—she could lose her very soul. The Priestess and the Vampire is the fast-paced thrilling series starter in the Vampire Addictions series, a complete action-packed romantic vampire urban fantasy with an emotionally wounded heroine and a brooding ancient vampire. If you're looking for mild steam instead of fade to black this is your pick. Readers who enjoy books by the likes of Jasmine Walt, Jenn Windrow, and Penelope Barsetti will enjoy this thrilling vampire romance series. The complete series of Vampire Addictions contains these novels: The Priestess and the Vampire The Holy Man and the Assassin The Sorceress and the Demon

Download or read book Vampire Addictions Omnibus the complete vampire romance written by Thea Atkinson and published by Thea Atkinson. This book was released on with total page 757 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get all three books in this action-packed vampire romance series for a terrific price. Book 1: The Priestess and the Vampire Book 2: The Holy Man and the Assassin Book 3: The Sorceress and the Demon If you love fish out of water romances with a dark and brooding vampire love interest, check out Vampire Addictions. Dive in to the entire omnibus and meet Jade, a down on her luck human woman who falls for an ages old vampire. But the road to happiness is never easy, especially when it's paved with magic, witches, and obsessed vampires.

Download or read book Catalyst written by Sarah Beth Durst and published by Clarion Books. This book was released on 2020 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twelve-year-old Zoe's rescue kitten quickly becomes a giant, talking cat that Zoe and her friend Harrison must keep hidden, especially since there are rumors of other strange creatures in their town.

Download or read book The Poet and the Professor Poems for Building Reading Skills Level 3 written by Timothy Rasinski and published by Teacher Created Materials. This book was released on 2010-04-08 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capture the interest of 3rd grade readers with poetry that is fun to read and perform! Coauthored by well-known fluency expert, Timothy Rasinski, this incredible book for Grade 3 students encourages fluency and word study through playful, original content that will engage both reluctant and skilled readers. The easy-to-use, standards-based lessons and purposeful activity pages address key literacy skills. Includes a ZIP file containing audio that can be used to support fluency and comprehension, as well as an interactive whiteboard-compatible resources that can be used to support literacy skills. This resource is correlated to the Common Core State Standards and is aligned to the interdisciplinary themes from the Partnership for 21st Century Skills. 144pp.

Download or read book Starting Out Right with Your New Dog written by Susan McCullough and published by Innova Publishing. This book was released on 2005-03 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing a New Puppy or Dog Into your life can be either one of the most rewarding or one of the most frustrating experiences you will ever have. You may be a single, urban dweller seeking a friendly companion at the end of the day; a mother and father deciding on when to get a dog for you and your children; or someone who just lost a pet and is not sure of the right time to start looking for a new one. Regardless of your situation, you need accurate and basic information to help you make decisions. This complete guide to starting off right with your new canine companion is the perfect place to begin. From learning where to find your a dog to the how-tos of feeding and caring, award-winning writer and pet expert Susan McCullough tells you exactly what you need to know to make informed decisions that will benefit both you and your new pet. You'll discover how to: Make sure you're ready for a dog, Get your home ready for the dog, Feed, groom, and exercise your dog, Housetrain your pet. Organized in an easy-to-use question-and-answer format, Your New Dog is a welcoming book for any new or potential dog owner. This book will ensure that you have the expectations and information you need to launch a lifetime of loving canine companionship. Book jacket.

Download or read book A Guide to Oral Communication in Veterinary Medicine written by Ryane E. Englar and published by 5m Books Ltd. This book was released on 2020-07-12 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books

Download or read book A Home for Abigail written by S. Marriott Cook and published by Hillcrest Publishing Group. This book was released on 2015-05-26 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alone and abandoned on a deserted street, a dog tries her best to tell people she needs help.

Download or read book Oy Pioneer written by Marleen S. Barr and published by Terrace Books. This book was released on 2003-11-15 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: What would happen if a feminist Jewish wit and scholar invaded David Lodge’s territory? Marleen S. Barr, herself a pioneer in the feminist criticism of science fiction, provides a giddily entertaining answer in this feisty novel. Oy Pioneer! follows professor Sondra Lear as she makes her inimitable way through a world of learning—at times fantastic, at times all too familiar, often hilarious, and always compulsively interesting. As if Mel Brooks and Erica Jong had joined forces to recreate Sex and the City for the intellectual set, the story is a heady mix of Jewish humor, feminist insight, and academic satire. Lear is a tenured radical and a wildly ambitious intellectual, but is subject nonetheless to the husband-hunting imperatives of her Jewish mother. Her adventures expand narrative parameters according to Barr’s term "genre fission." Mixing elements of science fiction, fantasy, ethnic comedy, satire, and authentic experience of academic life, Oy Pioneer! is uncommonly fun—a Jewish feminist scholar’s imaginative text boldly going where no academic satire has gone before—and bringing readers along for an exhilarating ride.

Download or read book Spring Down on the Farm written by Elaine Rogers and published by Andrews UK Limited. This book was released on 2017-05-30 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spring Down on the Farm is the second in this series of children's books set on a small farm in Wales and in the nearby village of Rosehill. Fluffy the rabbit has settled in happily with Tiddles the cat, but he misses his family and longs to hear news of his missing parents and brothers. Meanwhile the farmer, Mr Evans, has been accepted as a contestant on a popular television quiz show and is brushing up on his general knowledge. If he does well he will be able to use some of the prize money to make a handsome contribution to the church roof repair fund.

Download or read book How It Ended written by Jay McInerney and published by Vintage. This book was released on 2009-04-07 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the writer whose first novel, Bright Lights, Big City, defined a generation, a collection of twenty-six stories, new and old, that trace the arc of his career for nearly three decades.

Download or read book Chicken Soup for the Soul Lessons Learned from My Cat written by Amy Newmark and published by Simon and Schuster. This book was released on 2023-02-14 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some of the simplest, yet most powerful lessons we learn are often taught by the least likely of our family members - our cats! We can learn something from them every day if we just open our minds and our hearts to the valuable lessons they are trying to teach. What do we learn from our cats? Everything. Our cats make us better people. If we rescued them, they rescue us back. If we’re sad, they comfort us. If we need to have more fun, they show us how. They are our therapists, our role models, and our best friends. You’ll laugh a lot, tear up at times, and nod your head in recognition as you read these tales about the wonderful experience of sharing life with a cat. Lessons from our cats come in many forms, from the hilarious to the heroic. You’ll enjoy a wide variety of entertaining stories in these ten chapters: • Learning to Love the Cat • Small But Mighty • You Just Have to Laugh • Lost and Found • Meant to Be • Miracles Happen • Perks & Quirks • My Very Good, Very Bad Cat • Natural Therapists • Opening Hearts And your purchase of this book will help support the important work of American Humane, creating a better life for cats everywhere. Chicken Soup for the Soul books are 100% made in the USA and each book includes stories from as diverse a group of writers as possible. Chicken Soup for the Soul solicits and publishes stories from the LGBTQ community and from people of all ethnicities, nationalities, and religions.

Download or read book To Kill a Troubadour written by Martin Walker and published by Vintage. This book was released on 2022-08-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: When a musician’s new song hits a political nerve, he finds himself in the crosshairs of Spanish nationalists’ ire, and it’s up to Bruno to track down the extremists who seem ready to take deadly measures, in another delightful installment of the internationally acclaimed series featuring Bruno, Chief of Police. “As usual, Walker concocts a satisfying dish featuring an intriguing lead character who moves through enviable settings and enjoys wonderful meals while tracking down criminals.”—Booklist Les Troubadours, a folk music group that Bruno has long supported, go viral with their new number, “Song for Catalonia,” when the Spanish government suddenly bans the song. The songwriter, Joel Martin, is a local enthusiast for the old Occitan language of Périgord and the medieval troubadours, and he sympathizes with the Catalan bid for independence. The success of his song provokes outrage among extreme Spanish nationalists. Then, in a stolen car found on a Périgord back road, police discover a distinctive bullet for a state-of-the-art sniper's rifle that can kill at three kilometers, and they fear that Joel might be the intended target. The French and Spanish governments agree to mount a joint operation to stop the assailants, and Bruno is the local man on the spot who mobilizes his resources to track them down. While Bruno tries to keep the peace, his friend Florence reaches out for help. Her abusive ex-husband is about to be paroled from prison and she fears he will return to reclaim their children. Will Bruno and Florence be able to prevent this unwanted visit? Despite the pressures, there is always time for Bruno to savor les plaisirs of the Dordogne around the table with friends.

Download or read book The Car Share written by Lucy Mitchell and published by Open Road Media. This book was released on 2024-04-23 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embark on a heart-warming romantic journey in this delightful comedy that proves it doesn’t matter where you’re going—it’s who you have beside you on the way . . . After Lia’s old car breathes its last, the single mom must reluctantly take the bus to work . . . and face unwarranted attention from a troublesome teenager. It’s all too much to take—she’s been depressed since her fiancé’s death and even quit her beloved women’s football team. But it’s Happy Car Sharers to the rescue after her friends get her set up on the app. Mateo, meanwhile, has recently moved to town, and his long walk to the train station is a literal pain due to an ankle injury. Soon he and Lia are riding each morning with a charmingly bossy driver and a rotation of colorful fellow passengers. It’s not love at first sight. Technically it’s not even first sight: they’ve seen each other before at the nursing home where both their fathers live and Mateo plays piano for the residents. But with each trip they get to know each other better . . . and the more they know, the more they find to like. With both of them consumed by personal losses and pressing family responsibilities—and another man getting in the way—can romance lie on the road ahead for these commuting companions? The Car Share is a humorous exploration of love, loss, and the unexpected detours that lead us to where we truly belong. Praise for Lucy Mitchell “[Mitchell’s] writing is deliciously funny and has so much heart.” —Sandy Barker, author of One Summer in Santorini