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Book Verbal Interaction in Telephone Counseling Sessions in a Crisis Intervention Center Training Program

Download or read book Verbal Interaction in Telephone Counseling Sessions in a Crisis Intervention Center Training Program written by Dorothy Cobb LeMole, 1922- and published by . This book was released on 1974 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book CRISIS INTERVENTION AND COUNSELING BY TELEPHONE AND THE INTERNET

Download or read book CRISIS INTERVENTION AND COUNSELING BY TELEPHONE AND THE INTERNET written by David Lester and published by Charles C Thomas Publisher. This book was released on 2012-11-01 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will further stimulate interest and discussion of the telephone and the Internet as a mode of treatment. In this extensively revised third edition, a practical framework for providing immediate problem-solving assistance by telephone to persons in crisis is provided. Several new chapters have been added and several chapters have been updated and rewritten. The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability. Part I discusses the varieties of telephone services, while Part II covers crisis intervention and counseling, including telephone therapy, active listening, cognitive therapy approaches, transactional analysis and learned helplessness approaches, as well as Gestalt therapy approaches. Part III discusses a variety of problem callers: the obscene caller, the chronic caller, the silent caller, the nuisance caller, and the “one counselor” caller. A new section, Part IV—Special Topics, includes valuable information on dealing with adolescents, war veterans, rural communities, the elderly, and individuals with disabilities on campus. Part V offers a look at contact beyond the telephone, including crisis intervention by e-mail and letter. Part VI views the roles of telephone counselors, such as the mental health professional, the nonprofessional crisis worker, selecting telephone counselors, and training crisis workers. Finally, Part VII summarizes and evaluates today’s telephone counseling services. This unique and up-to-date book serves as a comprehensive tool for those setting up telephone and Internet counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners.

Book Crisis Intervention and Counseling by Telephone

Download or read book Crisis Intervention and Counseling by Telephone written by David Lester and published by Charles C. Thomas Publisher. This book was released on 1973 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Telephone Crisis Intervention

Download or read book Telephone Crisis Intervention written by Paul J. Seymour and published by . This book was released on 1976 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The telephone crisis intervention service at Utah State University (Help-Line) was evaluated in order to make the training program accountable and to produce recommendations for improvement in volunteer training. Help-Line training teaches a non-directive counseling model and incorporates experiential sensitivity type exercises, didactic discussion, and role playing. Help-Line volunteers were assessed by two methods. The first was a pretest-posttest control group design. Training was the independent variable and the discrimination of core conditions (as measured by the Crisis Center Discrimination Index) and the communication of empathy (as measured by the Crisis Center Communication Index) were the dependent variables . The Indexes are patterned after the work of Robert Carkhuff and utilize his 5-point rating system. The trainees scored significantly better than the control group on both the discrimination task (.01 level) and the connnunication task (.05 level). The second method was a comparison of the volunteers on the variables of Conceptual Level as postulated by Harvey, Hunt, and Schroder, and the decision of the volunteers regarding whether or not to work on Help-Line after training. Conceptual Level was measured by the Conceptual Systems Test (form 71) categorizing subjects according to cognitive structure and beliefs into one of four Conceptual Levels (CL): CL 1--concrete-proestablishment, CL 2--concrete-antiestablishrnent, CL 3--abstract-dependent, and CL 4--abstract-independent. Both trainers were CL 4 individuals and the interaction between subject and trainer is unknown. A comparison of CL 1, CL 3, and CL 4 subjects (the test identified no CL 2 members) on the Crisis Center Discrimination Index produced no significant differences. A comparison of CL 1, CL 3, and CL 4 subjects on the Crisis Center Colillllunication Index showed no significant differences on the pretest scores but a significant difference (.05 level) on the post test scores, CL 4 subjects scoring significantly higher than CL 3 and...

Book Talking with the Caller

Download or read book Talking with the Caller written by Cornell University Development Team and published by SAGE Publications, Incorporated. This book was released on 1998-10-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical introduction to the art of interacting with crisis helpline callers will be essential to those who work, or intend to work, on a crisis line. The book is geared towards volunteers and others who initiate the crisis intervention process, when they need to accurately gauge the nature of the call and effectively engage the caller in problem-solving. The manual, in a loose-leaf binder, helps provide consistency in training on communication and listening skills. The text is designed to help telephone counselors provide an appropriate level of response and direction - but it is not written to help counselors detect underlying causes or otherwise engage in therapeutic encounters. The authors anticipate the possibility that the i

Book Comprehensive Dissertation Index

Download or read book Comprehensive Dissertation Index written by and published by . This book was released on 1984 with total page 810 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Research Awards Index

Download or read book Research Awards Index written by and published by . This book was released on 1982 with total page 1170 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book National Training System

Download or read book National Training System written by National Institute on Drug Abuse and published by . This book was released on 1977 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Journal of College Student Personnel

Download or read book Journal of College Student Personnel written by and published by . This book was released on 1975 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Research Grants Index

    Book Details:
  • Author : National Institutes of Health (U.S.). Division of Research Grants
  • Publisher :
  • Release : 1971
  • ISBN :
  • Pages : 1328 pages

Download or read book Research Grants Index written by National Institutes of Health (U.S.). Division of Research Grants and published by . This book was released on 1971 with total page 1328 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Crisis Education and Service Program Designs

Download or read book Crisis Education and Service Program Designs written by Miracle Hoff and published by Routledge. This book was released on 2012 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Education and Service Program Designs, Second Edition, provides a framework for more systematic inclusion of crisis content in health and human service programs and shows educators and practitioners how to adopt a nondual approach to working with trauma survivors' minds and bodies.

Book Clinical Interviewing

    Book Details:
  • Author : John Sommers-Flanagan
  • Publisher : John Wiley & Sons
  • Release : 2013-09-09
  • ISBN : 1118421256
  • Pages : 587 pages

Download or read book Clinical Interviewing written by John Sommers-Flanagan and published by John Wiley & Sons. This book was released on 2013-09-09 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic text presenting proven, practical strategies for conducting effective interviews Clinical Interviewing—now in its Fifth Edition— guides clinicians through elementary listening skills onward to more advanced, complex clinical assessment processes such as intake interviewing, mental status examination, and suicide assessment. Clinical Interviewing has been updated with the latest content from the DSM-5, including: Defining psychological and emotional disorders (Chapter 6: An Overview of the Interview Process) Diagnostic impressions (Chapter 7: Intake Interviewing and Report Writing) Assessing for depression (Chapter 9: Suicide Assessment) History and evolution of the DSM, defining mental disorders, specific diagnostic criteria, diagnostic assessment, diagnostic interviewing, and using diagnostic checklists (Chapter 10: Diagnosis and Treatment Planning) Violence assessment (Chapter 12: Challenging Clients and Demanding Situations) Featuring an accompanying DVD with real-life scenarios of actual counselors and clients demonstrating techniques for effective clinical interviews, the new edition presents: A greater emphasis on collaborative goal setting and the client as expert New discussion on multicultural orientation and multicultural competency Non-face-to-face assessment and interviewing—including a structured protocol-- via email, telephone, texting, videoconferencing/Skype, instant messaging, and online chatting An increased focus on case formulation and treatment planning

Book American Doctoral Dissertations

Download or read book American Doctoral Dissertations written by and published by . This book was released on 1978 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book New York Magazine

    Book Details:
  • Author :
  • Publisher :
  • Release : 1989-05-01
  • ISBN :
  • Pages : 216 pages

Download or read book New York Magazine written by and published by . This book was released on 1989-05-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York magazine was born in 1968 after a run as an insert of the New York Herald Tribune and quickly made a place for itself as the trusted resource for readers across the country. With award-winning writing and photography covering everything from politics and food to theater and fashion, the magazine's consistent mission has been to reflect back to its audience the energy and excitement of the city itself, while celebrating New York as both a place and an idea.

Book Crisis Intervention and Counseling by Telephone

Download or read book Crisis Intervention and Counseling by Telephone written by David Lester and published by . This book was released on 1976-01-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical framework for providing immediate problem-solving assistance by telephone to persons in crisis. Offers specific techniques to deal with out-of-control situations with the crisis worker and the community.