Download or read book Vendor Evaluation and Selection Standard Requirements written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-11 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you negotiate Vendor Evaluation and Selection successfully with a stubborn boss, an irate client, or a deceitful coworker? How can you improve Vendor Evaluation and Selection? What are the rough order estimates on cost savings/opportunities that Vendor Evaluation and Selection brings? How can the value of Vendor Evaluation and Selection be defined? Are improvement team members fully trained on Vendor Evaluation and Selection? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Vendor Evaluation and Selection investments work better. This Vendor Evaluation and Selection All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Vendor Evaluation and Selection Self-Assessment. Featuring 669 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Vendor Evaluation and Selection improvements can be made. In using the questions you will be better able to: - diagnose Vendor Evaluation and Selection projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Vendor Evaluation and Selection and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Vendor Evaluation and Selection Scorecard, you will develop a clear picture of which Vendor Evaluation and Selection areas need attention. Your purchase includes access details to the Vendor Evaluation and Selection self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Vendor Evaluation And Selection A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-09-29 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is an rfp limited to providing technical assistance and recommendations or does it include staffing to cure the backlog? Is there sufficient documentation on the current system to help the selected consultant understand the nature of the issues your organization wishes to resolve by an RFP? Do employees have the choice to make material available to others, or is it automatic? Has the supplier a full range of machinery to make the required product? Do calibration/inspection records reflect ? This instant Vendor Evaluation And Selection self-assessment will make you the assured Vendor Evaluation And Selection domain assessor by revealing just what you need to know to be fluent and ready for any Vendor Evaluation And Selection challenge. How do I reduce the effort in the Vendor Evaluation And Selection work to be done to get problems solved? How can I ensure that plans of action include every Vendor Evaluation And Selection task and that every Vendor Evaluation And Selection outcome is in place? How will I save time investigating strategic and tactical options and ensuring Vendor Evaluation And Selection costs are low? How can I deliver tailored Vendor Evaluation And Selection advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Vendor Evaluation And Selection essentials are covered, from every angle: the Vendor Evaluation And Selection self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Vendor Evaluation And Selection outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Vendor Evaluation And Selection practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Vendor Evaluation And Selection are maximized with professional results. Your purchase includes access details to the Vendor Evaluation And Selection self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Vendor Evaluation And Selection Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Vendor Evaluation and Selection a Complete Guide 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-03-18 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you qualify a supplier that does not have a quality management system? What monitoring for data breaches and suspicious activities do you provide? Has the supplier a full range of machinery to make the required product? Does the tool provide support for defining new UML profiles? What is the architecture of your solution? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are you really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Vendor Evaluation and Selection investments work better. This Vendor Evaluation and Selection All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Vendor Evaluation and Selection Self-Assessment. Featuring 925 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Vendor Evaluation and Selection improvements can be made. In using the questions you will be better able to: - diagnose Vendor Evaluation and Selection projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Vendor Evaluation and Selection and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Vendor Evaluation and Selection Scorecard, you will develop a clear picture of which Vendor Evaluation and Selection areas need attention. Your purchase includes access details to the Vendor Evaluation and Selection self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Vendor Evaluation and Selection Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book The Oliver Wight Class A Standard for Business Excellence written by Oliver Wight International, Inc. and published by John Wiley & Sons. This book was released on 2017-03-31 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business. The Seventh Edition will be the standard of business excellence for all businesses. The standard will take the reader through an understanding of business maturity and how to drive increase maturity with corresponding sustainable business benefit. Using the Oliver Wight Proven Path, a journey of “Milestones” focused on strategic priorities that drive you through a series of defined Maturity Transitions, people, behavior and processes all become more aligned and focused. Updated content will include new information on collaboration, segmentation, value chain, analytics, optimization, and planning. Please note: Previous editions of this book were titled The Oliver Wight Class A Checklist for Business Excellence.

Download or read book Vendor Evaluation And Selection A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vendor Evaluation And Selection A Complete Guide - 2020 Edition.

Download or read book Supplier Selection written by Krishnendu Mukherjee and published by Springer. This book was released on 2017-04-05 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to present a comprehensive review of the latest research and development trends at the international level for modeling and optimization of the supplier selection process for different industrial sectors. It is targeted to serve two audiences: the MBA and PhD student interested in procurement, and the practitioner who wishes to gain a deeper understanding of procurement analysis with multi-criteria based decision tools to avoid upstream risks to get better supply chain visibility. The book is expected to serve as a ready reference for supplier selection criteria and various multi-criteria based supplier’s evaluation methods for forward, reverse and mass customized supply chain. This book encompasses several criteria, methods for supplier selection in a systematic way based on extensive literature review from 1998 to 2012. It provides several case studies and some useful links which can serve as a starting point for interested researchers. In the appendix several computer code written in MatLab and VB.NET is also included for the interested reader. Lucid explosion of various techniques used to select and evaluate suppliers is one of the unique characteristic of this book. Moreover, this book gives in depth analysis of selection and evaluation of suppliers for traditional supply chain, closed loop supply chain, supply chain for customized product, green supply chain, sustainable supply chain and also depicts methods for supply base reduction and selection of large number of suppliers.

Download or read book Supplier Evaluation and Performance Excellence written by Sherry R. Gordon and published by J. Ross Publishing. This book was released on 2008-04-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding supplier performance is vital to ensuring a well-functioning supply network. This unique how-to book helps readers develop and implement a supplier evaluation process that can result in reduced costs, lower risk, and improved performance of both the user's company and its suppliers.

Download or read book Practical Procurement Second Edition written by Ray Carter and published by Liverpool Academic Press. This book was released on 2014-02-03 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a procurement textbook that does not attempt to compete with, or cover the same ground, to any extent, that existing procurement textbooks cover. Rather, we have taken the view that a text was needed to provide what might be termed a detailed overview of and introduction to, the fundamentals of procurement

Download or read book The Operational Audit Blueprint Definitions Internal Audit Programs and Checklists for Success written by SALIH AHMED ISLAM and published by SALIH AHMED ISLAM. This book was released on 2023-04-09 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Operational Audit Blueprint: Definitions, Internal Audit Programs, and Checklists for Success" is an indispensable guide for anyone seeking to improve their organisation's operational processes through operational auditing. This book provides a comprehensive overview of operational auditing, including the tools and techniques used by internal auditors to evaluate operational processes. It also emphasises the importance of audit programs and checklists in achieving success. Contents of the book: FINANCE • Financial reporting • Investments • Accounts payable and receivable • Budgeting & Monitoring • Fixed assets • Tax compliance HR · Human resources · Payroll · Payroll cycle data analytics MANUFACTURING · Planning and production control · Quality control · Maintenance · Safety · ESG SUPPLY CHAIN · Demand Planning · Purchasing · Tendering · Import · Inventory · Third-Party Labour Contractor · Warehouse Management · Purchase-to-Pay Cycle Data Analytics SALES & MARKETING · Sales Management · Sales Performance And Monitoring · Product Development · Pricing And Discount · Promotion And Advertising · Marketing Campaigns · Credit Limits · Export · Order Processing · Customer Relationship Management · Retail · Customer Credit Data Analytics INFORMATION TECHNOLOGY · Business Continuity Management · Data Privacy · Database · It General Controls · It Security Management · It Backup & Recovery · It Vendor Management · It Access Controls · It Asset Management · It Change Management · It Data Management · It Help Desk GENERAL PROCESSES · Contract Management · Project Management · Ethics · Ethical Business Conduct Guidelines · Fraud Prevention Whether you're a business owner, manager, or internal auditor, "The Operational Audit Blueprint: Definitions, Internal Audit Programs, and Checklists for Success" is an essential resource for achieving operational and financial success through improved operational auditing. With this book, you will be able to identify and address potential issues before they become significant problems, ensuring that your organization's are operating at peak efficiency.

Download or read book Sustainable Design and Manufacturing written by Steffen G. Scholz and published by Springer Nature. This book was released on 2021-09-17 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book consists of peer-reviewed papers, presented at the International Conference on Sustainable Design and Manufacturing (SDM 2021). Leading-edge research into sustainable design and manufacturing aims to enable the manufacturing industry to grow by adopting more advanced technologies and at the same time improve its sustainability by reducing its environmental impact. Relevant themes and topics include sustainable design, innovation and services; sustainable manufacturing processes and technology; sustainable manufacturing systems and enterprises; and decision support for sustainability. Application areas are wide and varied. The book will provide an excellent overview of the latest developments in the sustainable design and manufacturing area.

Download or read book A New Decision Making Model Based on Plithogenic Set for Supplier Selection written by Mohamed Abdel-Basset and published by Infinite Study. This book was released on 2020-09-21 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper proposes an integrated multi-attribute border approximation area comparison (MABAC) based on the best-worst method (BWM), plithogenic set, and rough numbers. BWM is applied to regulate the weight vector of the measures in group decision-making problems with a high level of consistency. For the treatment of uncertainty, a plithogenic set and rough number (RN) are used to improve the accuracy of results. Plithogenic set operations are used to deal with information in the desired manner that handles uncertainty and vagueness. Then, based on the plithogenic aggregation and the results of BWM evaluation, we use MABAC to find the optimal alternative according to defined criteria. To examine the proposed integrated algorithm, an empirical example is produced to select an optimal supplier within five options in the healthcare industry.

Download or read book Vendor Selection Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-11-08 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do those selected for the Vendor Selection team have a good general understanding of what Vendor Selection is all about? Who will be responsible for documenting the Vendor Selection requirements in detail? Are missed Vendor Selection opportunities costing your organization money? What are your current levels and trends in key measures or indicators of Vendor Selection product and process performance that are important to and directly serve your customers? How do these results compare with the performance of your competitors and other organizations with similar offerings? for example, could a particular task be done more quickly or more efficiently by Vendor Selection? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Vendor Selection investments work better. This Vendor Selection All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Vendor Selection Self-Assessment. Featuring 671 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Vendor Selection improvements can be made. In using the questions you will be better able to: - diagnose Vendor Selection projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Vendor Selection and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Vendor Selection Scorecard, you will develop a clear picture of which Vendor Selection areas need attention. Your purchase includes access details to the Vendor Selection self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book The e Learning Handbook written by Saul Carliner and published by John Wiley & Sons. This book was released on 2008-03-31 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: The e-Learning Handbook provides a critical reflection on the current state of e-learning with contributions from the world’s foremost e-learning experts and best-selling authors from academe and industry, including Margaret Driscoll; Brent Wilson Lee Christopher; William Horton, L. Wayne Precht, Harvey Singh, Jim Everidge, and Jane Bozarth; Pat Brogan; Patrick Parrish; Marc J. Rosenberg and Steve Forman; Pat McGee; Philip C. Abrami, Gretchen Lowerison, Roger Cote, and Marie-Claude Lavoie; Thomas C. Reeves, Jan Herrington, and Ron Oliver; and Patrick Lambe. The book offers a comprehensive and up-to-date assessment of the technological, design, economic, evaluation, research, economic, and philosophical issues underlying e-learning. Each chapter includes a chart that summarizes the key take-away points, contains questions that are useful for guiding discussions, and offers suggestions of related links, books, papers, reports, and articles.

Download or read book The Executive s Guide to Information Technology written by John Baschab and published by John Wiley & Sons. This book was released on 2007-07-13 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the The Executive's Guide to Information Technology "This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School "Information systems and processes are very important parts of our due diligence assessment of a company--yet the jargon is often more difficult to understand than many foreign languages. Baschab and Piot effectively translate IT into words and concepts that businesspeople can easily understand and act upon. This book is a helpful reference guide for corporate executives and private equity groups of all types." --Neal Aronson, Managing Partner, Roark Capital Group "Business success increasingly depends on effective use of IT. Effective use of IT depends on the kind of in-depth, practical insight in this book. Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike." --Erik Brynjolfsson, Schussel Professor of Management, Director of the Center for Digital Business, MIT "This book should provide valuable guidance for management and technology consultants. The Executive's Guide to Information Technology provides field-proven insight on all important aspects of IT planning and execution, from governance to applications to operations and infrastructure." --Gary J. Fernandes, former vice chairman, EDS, member of the Board of Directors, Computer Associates "Baschab and Piot do a great job of laying out the fundamental issues and challenges that every IT organization faces. More often than not, the issues are not technical in nature, but are a reflection of how the IT and business teams work together to define, execute, and implement new business tools. The threshold issue is leadership. Often it is difficult for business leaders to feel that they have the skills and perspective to provide that leadership on technical projects. The Executive's Guide to Information Technology provides non-technical business leaders a solid framework for engaging with their IT peers." --Tom Nealon, Chief Information Officer, J.C. Penney

Download or read book Fundamentals of Quality Control and Improvement written by Amitava Mitra and published by John Wiley & Sons. This book was released on 2021-04-27 with total page 802 pages. Available in PDF, EPUB and Kindle. Book excerpt: The newest edition of an insightful and practical statistical approach to quality control and management In the newly revised and thoroughly updated Fifth Edition of Fundamentals of Quality Control and Improvement, accomplished academic, consultant, and author Dr. Amitava Mitra delivers a comprehensive and quantitative approach to quality management techniques. The book demonstrates how to integrate statistical concepts with quality assurance methods, incorporating modern ideas, strategies, and philosophies of quality management. You'll discover experimental design concepts and the use of the Taguchi method to incorporate customer needs, improve lead time, and reduce costs. The new edition also includes brand-new case studies at the end of several chapters, references to the statistical software Minitab 19, and chapter updates that add discussions of trending and exciting topics in quality control. The book includes access to supplementary material for instructors consisting of a new instructor's solutions manual and PowerPoint slides, as well as access to data sets for all readers. Readers will also benefit from the inclusion of: A thorough introduction to the evolution of quality and definitions of quality, quality control, quality assurance, quality circles, and quality improvement teams An exploration of customer needs and market share, as well as the benefits of quality control and the total quality system Practical discussions of quality and reliability, quality improvement, product and service costing, and quality costs A concise treatment of how to measure quality costs, the management of quality, and the interrelationship between quality and productivity Perfect for upper-level undergraduate and graduate students in quality control and improvement, the Fifth Edition of Fundamentals of Quality Control and Improvement will also earn a place in the libraries of business students and those undertaking training programs in Six Sigma.

Download or read book Effective Project Management written by Robert K. Wysocki and published by John Wiley & Sons. This book was released on 2013-12-02 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: The popular guide to the project management body of knowledge, now fully updated Now in its seventh edition, this comprehensive guide to project management has long been considered the standard for both professionals and academics. With more than 32,000 copies sold in the last three editions, it has now been fully updated to cover the new PMBOK® Guide. Well-known expert Robert Wysocki has added more than 100 pages of new content based on instructor feedback, enhancing the coverage of best-of-breed methods and tools for ensuring project management success. With enriched case studies, accompanying exercises and solutions on the companion website, and PowerPoint slides for all figures and tables, the book is ideal for instructors and students as well as active project managers. Serves as a comprehensive guide to project management for both educators and project management professionals Completely updated to cover the new PMBOK® Guide Examines traditional, agile, and extreme project management techniques; the Enterprise Project Management Model; and Kanban and Scrumban methodologies Includes a companion website with exercises and solutions and well as PowerPoint slides for all the figures and tables used Written by well-known project management expert Robert Wysocki Effective Project Management, Seventh Edition remains the comprehensive resource for project management practitioners, instructors, and students. (PMBOK is a registered mark of the Project Management Institute, Inc.)

Download or read book Designing Innovations in Industrial Logistics Modelling written by A. Kusiak and published by CRC Press. This book was released on 2021-05-31 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing Innovations in Industrial Logistics Modelling describes practical methods for approaching the task of designing industrial logistics systems. It surveys the development of logistics models and their application in manufacturing to designing, planning, and implementing the movement of supplies, equipment, and products. This text/reference book discusses the combination of operation and production research to obtain solutions for designing and integrating advanced logistics systems. It provides the reader with a set of prescriptive and descriptive models and methods that have been developed exclusively for the purpose of designing, managing, and optimizing the architecture of such advanced systems. The design and application of new tools and methods is presented in such a way that emphasizes the competitiveness of manufacturing industries, and case studies are presented in a manner that demonstrates successful models and methods in advanced industrial logistics systems. In addition, Designing Innovations in Industrial Logistics Modelling explains the various formal tools and methodologies employed in evaluating new programs and covers program management and dynamic evaluation techniques.