Download or read book The Stationery Office Annual Catalogue written by Stationery Office (Great Britain) and published by . This book was released on 2007 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Stationery Office Annual Catalogue 2005 written by Stationery Office and published by Stationery Office Books (TSO). This book was released on 2006-08-10 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: No public library discount on this title
Download or read book The Work of the Department for Transport s Agencies Driver and Vehicle Operator Group and the Highways Agency written by Great Britain: Parliament: House of Commons: Transport Committee and published by The Stationery Office. This book was released on 2006-07-27 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Driver and Vehicle Operator (DVO) Group is part of the Department for Transport and is made up of four agencies: the Driving Standards Agency, the Driver and Vehicle Licensing Agency (DVLA), the Vehicle Certification Agency (VCA) and the Vehicle and Operator Services Agency (VOSA). It was established in 2003 to promote closer collaboration between the agencies and to develop modernised co-ordinated services in order to deliver improved customer services and value for money. The Highways Agency is an executive agency of the Department for Transport and is responsible for operating, maintaining and improving the strategic road network in England. Issues considered in the Committee's report include how the agencies contribute to departmental objectives and policy, issues of accountability and transparency, agency funding and accounts, shared systems and co-ordination.
Download or read book Electronic service delivery in the driver vehicle and operator agencies in Great Britain written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2008-01-16 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Driver and Vehicle Licensing Agency, the Driving Standards Agency and the Vehicle and Operator Services Agency provide services for 42 million drivers, the keepers of 36 million vehicles, 100,000 commercial vehicle operators and 19,000 authorised MoT businesses in Great Britain. The services include issuing driving licences and vehicle registration documents and conducting driving and Heavy Goods Vehicle and Public Service Vehicle roadworthiness tests. The Driver and Vehicle Licensing Agency is also responsible for collecting Vehicle Excise Duty, which raised £5 billion in 2006-07, working with a range of stakeholders, such as the police, to enforce collection of this Duty. The Agencies handled some 124 million customer transactions in 2006-07 for the range of services which could be made available electronically. This report examines six of the 15 services available electronically, in which the Agencies have invested at least £60 million to improve access and service delivery. The services accounted for 12.6 million electronic transactions in 2006-07: applications for provisional driving licence; booking of driving tests (both practical and theory); taking driving theory tests; upgrading from a provisional to full driving licence; buying car tax or making a Statutory Off-Road Notification; and changing commercial vehicle operators' records. The Agencies' investment of some £60 million in new technology to improve access and delivery of five of these services, and their further investment in the services for booking and taking the driving theory test, have made the services easier and quicker for customers to access and less burdensome to use. After taking account of the development cost, the services should also lead to savings of at least £33 million but to achieve these take-up must increase and some aspects of the services must improve.
Download or read book Journals of the House of Commons written by Great Britain. Parliament. House of Commons and published by . This book was released on 2003 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Increased Resources to Improve Public Services written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2004 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: In July 2002, the Government announced a public expenditure increase of £61 billion over three years, to be targeted at improving key public services. The three largest recipients of the extra funding were the Department for Education and Skills, the Department of Health and the Department for Transport. Following on from a NAO report on this topic (HCP 234, session 2003-04; ISBN 0102927103) published in January 2004, the Committee's report examines how these departments are using their extra resources, focusing on three main issues: the complexity of the service deliver chain, how they can secure further improvements in service quality, and performance monitoring and benchmarking. Conclusions reached include that, complex delivery chains and financing mechanisms need to be simplified, and a direct link established between funding and specific targets for service improvements. As all three departments deliver services indirectly through a network of partners and contractors, they need to ensure delivery partners have sufficient capability and capacity to deliver services effectively. Departments should also share information on their plans to increase delivery capacity more widely among key suppliers.
Download or read book The management of staff sickness absence in the Department for Transport and its agencies written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2007-06-08 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ministers have challenged all Departments to reduce their 2004 sickness rates by 30% by 2010. This report looks at the sickness levels in the Department of Transport and its seven executive agencies, which average 10.4 days sickness for each full-time employee (compared to a Civil Service average of 9.8 days). However the performance is varied. The central Department and four agencies have sickness levels at or below comparable organisations but three agencies have higher levels and the Driving Standards Agency and the Driver and Vehicle Licensing Agency have absence rates of 13.1 and 14 day respectively. If there is going to be a significant change there needs to be action at the corporate and individual business level. Corporately there needs to be: targets for each part of the Department, tailored to circumstances; quality standards for recording sickness with the provision of management information; a consistent framework for evaluating initiatives and sharing good practice. At a business level more could be done to ensure that line managers were aware of their responsibilities and improve intervention in long-term cases.
Download or read book Parliamentary Debates Hansard written by Great Britain. Parliament. House of Commons and published by . This book was released on 2009 with total page 912 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains the 4th session of the 28th Parliament through the session of the Parliament.
Download or read book The management of staff sickness absence in the Department for Transport and its agencies written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-11-20 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Department of Transport and its seven executive agencies average 10.4 days of sickness for each full-time employee (compared to a Civil Service average of 9.8 days). However the performance is varied. The central Department and four agencies have sickness levels at or below comparable organisations but the Driving Standards Agency and the Driver and Vehicle Licensing Agency have absence rates of 13.1 and 14 day respectively. On the basis of a Comptroller and Auditor General's report the Committee have examined current sickness levels in the Department and actions being taken to meet their 2010 targets. They conclude that the Agencies need a better understanding of why some staff take so much sick leave. Although there appears to be a correlation with low paid repetitive administrative jobs there are also concerns about leadership within the Department. Measures have therefore been taken to strengthen management in areas involving repetitive work.
Download or read book Greening Government 2004 written by Great Britain. Parliament. House of Commons. Environmental Audit Committee and published by The Stationery Office. This book was released on 2004 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The phrase greening government was coined by the Committee to describe the objective of ensuring environmental concerns are incorporated into all aspects of government policy, in terms of appraisal and development, as well as in operational aspects of departmental performance (such as recycling waste and reducing energy consumption). Following on from the Committee's previous report on the Greening Government Initiative (HCP 961, session 2002-03; ISBN 0215013786) (November 2003), this report focuses on the progress made during the period from April 2002 to March 2003. The Committee concludes that, although progress continues to be made in some areas, there is a perceptible loss of overall momentum, particularly in embedding sustainable development within government policy making.
Download or read book Annual Report written by Wisconsin. Division of State Patrol and published by . This book was released on 2003 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Vehicle Operator Recruitment Retention and Performance in ADA Complementary Paratransit Operations written by Russell H. Thatcher and published by Transportation Research Board. This book was released on 2010 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.
Download or read book Red Tape written by Robin Ellison and published by . This book was released on 2018-06-14 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that the solution to the excess of laws, regulation and regulators is to change the mindset of lawmakers.
Download or read book Federal Register written by and published by . This book was released on 2013 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Statistical Reference Index Annual written by and published by . This book was released on 2005 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Parliamentary Debates Hansard written by Great Britain. Parliament. House of Lords and published by . This book was released on 2007 with total page 1484 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Transit Operators and Non transit Claimants Annual Report written by California. Office of State Controller and published by . This book was released on 2005 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt:
