Download or read book Unveiling the Power of ServiceNow written by Paul Collins and published by Independently Published. This book was released on 2024-03-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master ServiceNow and Transform Your IT Service Management Are you ready to unlock the full potential of ServiceNow, the industry-leading platform for IT service management (ITSM)? This comprehensive guidebook equips you with everything you need to thrive in the ever-evolving world of ITSM. Whether you're a seasoned IT professional or embarking on your ServiceNow journey for the first time, this book provides a clear, concise, and informative introduction to the platform's core functionalities, best practices for implementation, and exciting possibilities for the future. Throughout the book, you'll delve into: Streamlining IT service delivery through automation, centralized request management, and standardized processes. Boosting efficiency and productivity by automating repetitive tasks and empowering self-service for users. Leveraging data-driven decision making with ServiceNow's robust reporting and analytics to identify areas for improvement and optimize workflows. Establishing a foundation for continuous improvement to ensure your ITSM practices remain aligned with evolving business needs. We'll also explore how ServiceNow is expanding beyond traditional ITSM, venturing into new territories like: Employee workflow management for a more seamless employee experience. Customer service management (CSM) to manage customer inquiries and provide consistent customer support. Security operations by integrating security information and event management (SIEM) capabilities for consolidated security operations within a single platform. This book empowers you to: Navigate ServiceNow with confidence: Gain a thorough understanding of ServiceNow's core functionalities and its potential to transform your ITSM practices. Implement ServiceNow effectively: Explore best practices for configuration, user management, and data governance to ensure a smooth and successful ServiceNow implementation. Unlock the potential of ServiceNow for continuous improvement: Leverage ServiceNow's data-driven insights to identify areas for improvement, optimize workflows, and make data-driven decisions for enhanced service delivery. Stay ahead of the curve: Explore emerging trends like artificial intelligence (AI) and machine learning (ML) that are shaping the future of ServiceNow and ITSM. By leveraging the knowledge and insights packed within this book, you can harness the power of ServiceNow to streamline IT service delivery, improve efficiency, and empower your organization to thrive in the digital landscape.

Download or read book Everybody Wants to Rule the World written by R "Ray" Wang and published by HarperCollins Leadership. This book was released on 2021-07-13 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Which kinds of companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? This groundbreaking new guide will help you adapt and change your business to thrive among digital giants, including Google, Facebook, and Amazon. Drawing on considerable original research and case studies from Wang’s acclaimed firm, Constellation Research, this groundbreaking guide reveals which kinds of companies will thrive and which will get crushed by the powerful forces now at work. Ultimately, you will understand how the business world is changing in the face of extreme competition and, most importantly, you will learn how to adapt now to stay relevant and in demand. Everybody Wants to Rule the World will help you: Understand the power of Data-Driven Digital Networks and how they have driven the most successful companies of our time. Learn how extreme consolidation is changing the global business landscape and what this means for businesses of all types and sizes in terms of understanding where you fit in the value chain. Gain insights into what innovative companies are doing right now to position themselves in this new reality. Take your business from status quo to market leader.

Download or read book Innovation and the Future Proof Bank written by James A Gardner and published by John Wiley & Sons. This book was released on 2011-04-20 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation, the conversion of the new to business as usual, is a very special business process. It is the business process able to reprogram all others. Creating the practices that make this process work is a key challenge for all in financial services that are worried about responding to the future. When an institution can identify things that are outside its present practices and convert them, production line style, into products, processes, cultural changes, or new markets, it will never be outpaced by internal or external change again. The institution becomes "FutureProof". This is a book about those practices in banks. It explains, using examples from institutions around the world, what it takes to create an innovation culture that consistently introduces new things into undifferentiated markets and internal cultures. It shows how banks can leverage the power of the new to establish unexpected revenue lines, or make old ones grow. And it provides advice on the social and political factors that either help or hinder the germination of the new in banks. Moreover, though, this is a book about the science of innovation in a banking context. Drawing from practices already highly developed in financial services—managing portfolios of assets to mitigate risk—it explains how practitioners can run their innovations groups like any other business line in the bank one that delivers a return on investment predictably and at high multiples of internal cost of capital. For leaders, Innovation and the Future Proof Bank provides the diagnostic tools to guide benchmarking and investment decisions for the innovation function. And for innovation practitioners, the book lays out everything needed to make sure that converting the new to business as usual is predictable, measurable, and profitable.

Download or read book Engage Revised and Updated written by Brian Solis and published by John Wiley & Sons. This book was released on 2011-02-25 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to branding and building your business in the era of the Social Web—revised and updated with a Foreword by Ashton Kutcher Engage! thoroughly examines the social media landscape and how to effectively use social media to succeed in business—one network and one tool at a time. It leads you through the detailed and specific steps required for conceptualizing, implementing, managing, and measuring a social media program. The result is the ability to increase visibility, build communities of loyal brand enthusiasts, and increase profits. Covering everything you need to know about social media marketing and the rise of the new social consumer, Engage! shows you how to create effective strategies based on proven examples and earn buy-in from your marketing teams. Even better, you'll learn how to measure success and ROI. Introduces you to the psychology, behavior, and influence of the new social consumer Shows how to define and measure the success of your social media campaigns for the short and long term Features an inspiring Foreword by actor Ashton Kutcher, who has more than 5 million followers on Twitter Revised paperback edition brings the book completely up to date to stay ahead of the lightning fast world of social media Today, no business can afford to ignore the social media revolution. If you're not using social media to reach out to your customers and the people who influence them, who is?

Download or read book Category Creation written by Anthony Kennada and published by John Wiley & Sons. This book was released on 2019-10-08 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lessons from HubSpot, Salesforce, Gainsight and Other Iconic Brands "The Uber of this" "The Salesforce of that" "It's like Instagram, but for..." There is no such thing as an original idea anymore – right? Actually, it turns out that the world’s most innovative companies have created so much more than just brand new products and technology. They've created entirely new market categories. The challenge is that successfully building new categories requires a perfect storm of luck and timing. Or does it? Category Creation is the first and only book on the topic written by executives and marketers actively building new categories. It explains how category creation has become the Holy Grail of marketing, and more importantly, how it can be planned and orchestrated. It's not about luck. You can use the same tactics that other category-defining companies have used to delight customers, employees, and investors. There’s no better strategy that results in faster growth and higher valuations for the company on top. Author Anthony Kennada, former Chief Marketing Officer at Gainsight, explains how he led Gainsight in creating the “customer success” category, and shares success stories from fellow category-creators like Salesforce, HubSpot and others. It requires much more than just having the best product. You have to start and grow a conversation that doesn’t yet exist, positioning a newly discovered problem in addition to your company and product offerings. The book explains the 7 key principles of category creation, including the importance of creating a community of early adopters who will rally around the problem they all share—especially if someone will lead them. · Identify the “go” and “no go” signals for category creation in your business · Activate customers and influencers as brand ambassadors · Grow a community by investing in live events and experiences · Prove the impact of category creation investments on growth, customer success, and company culture Written for entrepreneurs, marketers, and executives from startups to large enterprises, Category Creation is the exclusive playbook for building a category defining brand in the modern economy.

Download or read book The Synergy Solution written by Mark Sirower and published by Harvard Business Press. This book was released on 2022-03-15 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new M&A bible. Few actions can change the value of a company—and its competitive future—as quickly and dramatically as an acquisition. Yet most companies fail to create shareholder value from these deals, and in many cases they destroy it. It doesn't have to be this way. In The Synergy Solution, Deloitte's Mark Sirower and Jeff Weirens show acquirers how to develop and execute an M&A strategy—end to end—that not only avoids the pitfalls that so many companies fall into but also creates real, long-term shareholder value. This strategy includes how to: Become a prepared "always on" acquirer Test the investment thesis and DCF valuation of a deal Plan for a successful Announcement Day, and properly communicate synergy promises to investors and other stakeholders Realize those promised synergies through integration planning and post-close execution Manage change and build a new, combined organization Sirower and Weirens provide invaluable background to those considering M&A, laying out the issues they have to consider, how to analyze them, and how to plan and execute the deal effectively. They also show those who have already started the process of M&A how to maximize their chances of success. There's an art and a science to getting mergers and acquisitions right, and this powerful book provides the insights and strategies acquirers need to find success at every stage of an often complex and perilous process.

Download or read book Blockchain Ecosystem Driving mass adoption written by Nicola Attico and published by goWare & Guerini Next. This book was released on 2020-06-04 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Bitcoin and the world of cryptocurrencies, blockchain is an extraordinary technology that is revealing a surprising transformative power impacting all the industries. Blockchain requires a paradigm shift toward disintermediation and antifragility, which is today even more necessary for business and society. In this book, the reader will find a representation of the entire blockchain ecosystem from a pragmatic point of view that encompasses actual cases of organizations, companies, and communities that are already working hard to realize it. To understand an ecosystem so mutable and fragmented and not get lost in its complexity, it is essential to focus on the most crucial factor: the impact that these technologies can have on our lives in all the world. A new financial platform, a new way of distributing goods, a new approach to social media, a new market for fine art, a new kinds of governance (yes, also political) are some of the domains impacted by the blockchain that the book analyzes. This revolution is not happening only in Silicon Valley but in multiple hubs around the world, including New York, Zug, Shangai, London, Hong Kong, Dubai, Singapore, Tallin, and more. Moreover, the Author covers the impact of blockchain on the world of work both for traditional companies that seek to incorporate the new technology in their business model and for native blockchain organizations and communities, which are driving the technology towards mass adoption.

Download or read book noprojects A Culture of Continuous Value written by Evan Leybourn and published by Lulu.com. This book was released on 2019-02-18 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today success comes from building products people love, creating loyal customers and serving the broader stakeholder community. In this thoughtful exploration on the future of work, the authors explore the past, present and future of the ?project?. And why, in today's fast changing & hyper-competitive world, running a temporary endeavour is the wrong approach to building sustainable products and how #noprojects is fundamentally changing the way companies work. The metrics by which we have historically defined success are no longer applicable and we need to re-examine the way value is delivered in the new economy. This book starts from the premise that our goal is to create value, for the customer, for the organisation and for society as a whole and shows how to empower and optimise our teams to achieve this. The authors draw on modern management approaches to provide proven techniques and tools for producing, and sustaining, creative products that go beyond ?meeting requirements?.

Download or read book Aligning the Dots written by Philippe Bouissou and published by Onward Business Press. This book was released on 2020-02-26 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's eight o'clock Monday morning. What do you do to outpace the market and grow faster than your competitors? Aligning the Dots provides a clear answer to that deceptively simple question. Although many how-to-grow business books have been published, none offer a pragmatic and reliable blueprint for top-line growth that is built on deep data analysis and a universal framework that leads to revealing insights. Without a clear roadmap to growth, a CEO's demands for innovative product development, better marketing, and increased customer acquisition and conversion often fail to produce desired outcomes. An effective leader understands that without clear direction and guidance, teams will revert to business as usual and no amount of inspirational taglines will help the business grow faster. Aligning the Dots introduces a new paradigm. It's a universal, data-driven and prescriptive methodology, called A4 Precision Alignment(TM), designed to accelerate any business. Based on the profound insight that the maximum top-line growth rate can only be achieved when a business and its target market are perfectly aligned, this methodology reveals how quantitative measurements of alignment form the base for the development a Growth Playbook. That blueprint will guide any business to align the dots to outperform its target market and fly past its competitors.

Download or read book Become Who You Were Born to Be written by Brian Souza and published by Harmony. This book was released on 2007-04-10 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you ever feel burned out, beat up, or just plain bored, wondering, “Is this all there is?” Do you ever feel trapped in a stressful job that leaves you unhappy and unsatisfied? Do you ever question if you’re doing what you’re supposed to be doing—if you’re fulfilling your life’s purpose? If so, you are not alone. Like millions of Americans, Brian Souza found himself in this precarious position a few years back. Despite attending dozens of motivational seminars and devouring the best the self-help industry had to offer, Souza was left wanting more. The turning point came when he finally realized it wasn’t artificial motivation he was after; he was really searching for a legitimate reason to be motivated. Thousands of hours of research and countless interviews later, Souza finally uncovered the secrets he was looking for all along: Just as musicians must make music, poets must write, and artists must paint, we all have a unique gift designed for a specific vocation that will bring both meaning and purpose to our lives. True joy and happiness will continue to elude us until we use that gift to become who we were born to be. Become Who You Were Born to Be is a blueprint for discovering your unique gift and using it to realize your personal and professional potential. Souza’s program for achieving success in all areas of life reveals: • Four steps to discovering your gift, uncovering your passion, and unlocking your purpose • How to overcome fears and deal with change • How to work passion into your profession • Why a midlife crisis should be celebrated • How to stop stressing and start living • How to diagnose and fix flawed life patterns • The untold secrets of top achievers To illustrate his life-changing philosophy, Souza relates true stories of everyday people and world-famous celebrities—including Lance Armstrong, Amy Tan, Sylvester Stallone, Garth Brooks, and Oprah Winfrey—who became heroes by overcoming adversity and squeezing every ounce of opportunity from their gifts.

Download or read book Zero to IPO Over 1 Trillion of Actionable Advice from the World s Most Successful Entrepreneurs written by Frederic Kerrest and published by McGraw Hill Professional. This book was released on 2022-04-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: WALL STREET JOURNAL BESTSELLER From the cofounder of a $40 billion software company comes an invaluable guide packed with $1 trillion worth of advice from some of the world’s most successful and recognizable entrepreneurs. Over the past 20 years, first as an early employee at Salesforce and later as a cofounder of Okta (a publicly traded software company now valued at over $40 billion), Frederic Kerrest has met the most successful entrepreneurs and investors in Silicon Valley and beyond. He’s discussed every angle of entrepreneurship with them—what works, what doesn’t, and what to do when things get rough—and he’s taken notes. The result is this unmatched blueprint for building and growing a business, drawn from his own experience as well as that of his fellow visionaries and business leaders, who have collectively built over $1 trillion worth of wealth for themselves and their investors. They include Marc Andreessen and Ben Horowitz (Andreessen Horowitz), Eric Yuan (Zoom), Stewart Butterfield (Slack), Aneel Bhusri (Workday), Julia Hartz (Eventbrite), Aaron Levie (Box), Fred Luddy (ServiceNow), Melanie Perkins (Canva), Patty McCord (Netflix), Sebastian Thrun (Udacity), and dozens of other luminaries. These ideas and practices aren’t taught in business schools. They’ve been learned the hard way, through trial and error in the real world of business. Kerrest has battle-tested them himself, so he knows their power. Organized by topic in roughly the order that leaders will encounter them as they scale their businesses, this book is the ultimate guide to taking a company all the way from founding to IPO—and beyond.

Download or read book Business Chemistry written by Kim Christfort and published by John Wiley & Sons. This book was released on 2018-05-22 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to putting cognitive diversity to work Ever wonder what it is that makes two people click or clash? Or why some groups excel while others fumble? Or how you, as a leader, can make or break team potential? Business Chemistry holds the answers. Based on extensive research and analytics, plus years of proven success in the field, the Business Chemistry framework provides a simple yet powerful way to identify meaningful differences between people’s working styles. Who seeks possibilities and who seeks stability? Who values challenge and who values connection? Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel. It offers practical ways to be more effective as an individual and as a leader. Imagine you had a more in-depth understanding of yourself and why you thrive in some work environments and flounder in others. Suppose you had a clearer view on what to do about it so that you could always perform at your best. Imagine you had more insight into what makes people tick and what ticks them off, how some interactions unlock potential while others shut people down. Suppose you could gain people’s trust, influence them, motivate them, and get the very most out of your work relationships. Imagine you knew how to create a work environment where all types of people excel, even if they have conflicting perspectives, preferences and needs. Suppose you could activate the potential benefits of diversity on your teams and in your organizations, improving collaboration to achieve the group’s collective potential. Business Chemistry offers all of this--you don’t have to leave it up to chance, and you shouldn’t. Let this book guide you in creating great chemistry!

Download or read book Accelerating Modernization with Agile Integration written by Adeline SE Chun and published by IBM Redbooks. This book was released on 2020-07-01 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: The organization pursuing digital transformation must embrace new ways to use and deploy integration technologies, so they can move quickly in a manner appropriate to the goals of multicloud, decentralization, and microservices. The integration layer must transform to allow organizations to move boldly in building new customer experiences, rather than forcing models for architecture and development that pull away from maximizing the organization's productivity. Many organizations have started embracing agile application techniques, such as microservice architecture, and are now seeing the benefits of that shift. This approach complements and accelerates an enterprise's API strategy. Businesses should also seek to use this approach to modernize their existing integration and messaging infrastructure to achieve more effective ways to manage and operate their integration services in their private or public cloud. This IBM® Redbooks® publication explores the merits of what we refer to as agile integration; a container-based, decentralized, and microservice-aligned approach for integration solutions that meets the demands of agility, scalability, and resilience required by digital transformation. It also discusses how the IBM Cloud Pak for Integration marks a significant leap forward in integration technology by embracing both a cloud-native approach and container technology to achieve the goals of agile integration. The target audiences for this book are cloud integration architects, IT specialists, and application developers.

Download or read book Learning Docker written by Jeeva S. Chelladhurai and published by Packt Publishing Ltd. This book was released on 2017-05-31 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Docker lets you create, deploy, and manage your applications anywhere at anytime – flexibility is key so you can deploy stable, secure, and scalable app containers across a wide variety of platforms and delve into microservices architecture About This Book This up-to-date edition shows how to leverage Docker's features to deploy your existing applications Learn how to package your applications with Docker and build, ship, and scale your containers Explore real-world examples of securing and managing Docker containers Who This Book Is For This book is ideal for developers, operations managers, and IT professionals who would like to learn about Docker and use it to build and deploy container-based apps. No prior knowledge of Docker is expected. What You Will Learn Develop containerized applications using the Docker version 17.03 Build Docker images from containers and launch them Develop Docker images and containers leveraging Dockerfiles Use Docker volumes to share data Get to know how data is shared between containers Understand Docker Jenkins integration Gain the power of container orchestration Familiarize yourself with the frequently used commands such as docker exec, docker ps, docker top, and docker stats In Detail Docker is an open source containerization engine that offers a simple and faster way for developing and running software. Docker containers wrap software in a complete filesystem that contains everything it needs to run, enabling any application to be run anywhere – this flexibily and portabily means that you can run apps in the cloud, on virtual machines, or on dedicated servers. This book will give you a tour of the new features of Docker and help you get started with Docker by building and deploying a simple application. It will walk you through the commands required to manage Docker images and containers. You'll be shown how to download new images, run containers, list the containers running on the Docker host, and kill them. You'll learn how to leverage Docker's volumes feature to share data between the Docker host and its containers – this data management feature is also useful for persistent data. This book also covers how to orchestrate containers using Docker compose, debug containers, and secure containers using the AppArmor and SELinux security modules. Style and approach This step-by-step guide will walk you through the features and use of Docker, from Docker software installation to the impenetrable security of containers.

Download or read book The Art of Community written by Charles Vogl and published by Berrett-Koehler Publishers. This book was released on 2016-09-12 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a Culture of Belonging! Strong cultures help people support one another, share their passions, and achieve big goals. And such cultures of belonging aren't just happy accidents - they can be purposefully cultivated, whether they're in a company, a faith institution or among friends and enthusiasts. Drawing on 3,000 years of history and his personal experience, Charles Vogl lays out seven time-tested principles for growing enduring, effective and connected communities. He provides hands-on tools for creatively adapting these principles to any group—formal or informal, mission driven or social, physical or virtual. This book is a guide for leaders seeking to build a vibrant, living culture that will enrich lives. Winner of the Nautilus Silver Book Award in the Business and Leadership Category.

Download or read book Mastering CloudForms Automation written by Peter McGowan and published by "O'Reilly Media, Inc.". This book was released on 2016-08-22 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to work with the Automate feature of CloudForms, the powerful Red Hat cloud management platform that lets you administer your virtual infrastructure, including hybrid public and private clouds. This practical hands-on introduction shows you how to increase your operational efficiency by automating day-to-day tasks that now require manual input. Throughout the book, author Peter McGowan provides a combination of theoretical information and practical coding examples to help you learn the Automate object model. With this CloudForms feature, you can create auto-scalable cloud applications, eliminate manual decisions and operations when provisioning virtual machines and cloud instances, and manage your complete virtual machine lifecycle. In six parts, this book helps you: Learn the objects and concepts for developing automation scripts with CloudForms Automate Customize the steps and workflows involved in provisioning virtual machines Create and use service catalogs, items, dialogs, objects, bundles, and hierarchies Use CloudForm’s updated workflow to retire and delete virtual machines and services Orchestrate and coordinate with external services as part of a workflow Explore distributed automation processing as well as argument passing and handling

Download or read book EBay Powerseller Million Dollar Ideas written by Brad Schepp and published by McGraw Hill Professional. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profit from the Ground-Breaking Strategies of eBay's Top Sellers and Gain the Competitive Edge Kick your eBay business to the next level with the market-tested methods and advice contained in this unique guide. Packed with examples and insights from over 100 top entrepreneurs, eBay PowerSeller Million Dollar Ideas reveals the creative strategies the eBay elite have used to tower over eBay's cutthroat competition and thrive in the competitive world of e commerce. Learn how to design a successful business blueprint, acquire unique and desirable merchandise, build high-traffic auctions, and target an international customer base. Plus, get valuable, timely information on marketing your goods on non-eBay sites, attracting repeat customers, optimizing shipping charges, and protecting yourself from fraud online. Create a flexible, scalable e-business plan with an eye toward the future Locate low-cost inventory through Google, Craigslist, and trade shows Tailor your business name and URL for maximum impact Develop listings and auctions that generate high traffic Integrate high-impact photos, voice, music, and video clips Evaluate your financial performance using eBay's new Sales Reports and quarterly statements Drive traffic to your listings using eBay's Keyword Program, Google AdWords, Froogle, Google Base, and the blogosphere Increase sales by offering free shipping and return-customer discounts Combat online phishing and pharming scams, counterfeiting, and identity theft Attract international customers with eBay UK, eMarketBytes, and overseas partners