EBookClubs

Read Books & Download eBooks Full Online

EBookClubs

Read Books & Download eBooks Full Online

Book Grief and Loss

Download or read book Grief and Loss written by Stephen J. Freeman and published by Cengage Learning. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance your understanding of the process and dynamics of grief and loss with GRIEF AND LOSS: UNDERSTANDING THE JOURNEY! Providing a human voice to the experience, this counseling text uses examples that allow you to enter the world of real people and their losses. A chapter on ethics allows you a glimpse in to the complicated ethical labyrinth involved in end-of-life decisions. Definitions of terms provide you with easy access and make studying easy.

Book Customer Understanding

    Book Details:
  • Author : Annette Franz
  • Publisher :
  • Release : 2019-09-03
  • ISBN : 9781686886812
  • Pages : 219 pages

Download or read book Customer Understanding written by Annette Franz and published by . This book was released on 2019-09-03 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!

Book The Journey

    Book Details:
  • Author : Lee Young
  • Publisher : WestBowPress
  • Release : 2013-11-11
  • ISBN : 1490810706
  • Pages : 220 pages

Download or read book The Journey written by Lee Young and published by WestBowPress. This book was released on 2013-11-11 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is God's plan for your life? We all reach points in our life where we don't know what God wants from us? Do I stay or go? Do I work through or move on? Do I do this or that? God's ways are higher than ours, but did you know that God has promised to reveal His most wonderful plans for our life. To know His plan, we must understand how God is using each event, each relationship, each struggle and celebration to move us into His best plan for our lives. We all have joys, disappointments, celebrations, and tragedies, but understanding God's purpose in each of these is key to understanding His plan for our life. Make this insightful teaching part of your library today and start understanding God's Plan for Your Life.

Book Inspired

    Book Details:
  • Author : Matt Richtel
  • Publisher : HarperCollins
  • Release : 2022-04-19
  • ISBN : 0063025558
  • Pages : 353 pages

Download or read book Inspired written by Matt Richtel and published by HarperCollins. This book was released on 2022-04-19 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Remarkable. This profound volume informs and inspires." —PW, STARRED review From the Pulitzer Prize–winning New York Times science reporter acclaimed for “bring[ing] scientific concepts to life” (Bill Gates), a pathbreaking new investigation into the mysteries of human creativity How does creativity work? Where does inspiration come from? What are the secrets of our most revered creators? How can we maximize our creative potential? THIS IS THE STORY OF HOW WE CREATE. Creativity defines the human experience. It sparks achievement and innovation in art, science, technology, business, sports, and virtually every activity. It has fueled human progress on a global level, but it equally is the source of profound personal satisfaction for individual creators. And yet the origins of creative inspiration and the methods by which great creators tap into it have long been a source of mystery, spoken of in esoteric terms, our rational understanding shrouded in complex jargon. Until now. Inspired is a book about the science of creativity, distilling an explosion of exciting new research from across the world. Through narrative storytelling, Richtel marries these findings with timeless insight from some of the world’s great creators as he deconstructs the authentic nature of creativity, its biological and evolutionary origins, its deep connection to religion and spirituality, the way it bubbles in each of us, urgent and essential, waiting to be tapped. Many of the questions Richtel addresses are practical: What are the traits of successful creators? Under which conditions does creativity thrive? How can we move past creative blocks? The ultimate message of Inspired is that creativity is more accessible than many might imagine, as necessary, beautiful, and fulfilling as any essential part of human nature.

Book Learning Tableau

    Book Details:
  • Author : Joshua N. Milligan
  • Publisher : Packt Publishing Ltd
  • Release : 2015-04-27
  • ISBN : 1784394343
  • Pages : 340 pages

Download or read book Learning Tableau written by Joshua N. Milligan and published by Packt Publishing Ltd. This book was released on 2015-04-27 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to understand your data using data visualization and don't know where to start, then this is the book for you. Whether you are a beginner or have years of experience, this book will help you to quickly acquire the skills and techniques used to discover, analyze, and communicate data visually. Some familiarity with databases and data structures is helpful, but not required.

Book The Design Student s Journey

Download or read book The Design Student s Journey written by Bryan Lawson and published by Routledge. This book was released on 2018-12-07 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a professional designer is one of the most intellectually rewarding careers. Learning to become a designer can be tremendous fun but it can also be frustrating and at times painful. What you have to do to become a designer is not often clearly laid out and can seem mysterious. Over the past 50 years or so we have discovered a great deal about how designers think. This book relies upon that knowledge but presents it in a way specifically intended to help the student and perhaps the teacher. Bryan Lawson’s classic book How Designers Think has been in print since 1980 and has gone through four editions to keep it up to date. This book can be seen as a companion volume for the design student.

Book The Feminine Journey

Download or read book The Feminine Journey written by Cynthia Hicks and published by . This book was released on 1994 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect for individual or small group use, this discussion guide explores six Hebrew and Greek terms for "woman" that shed light on the many different characteristics, opportunities, and challenges of each stage of womanhood. The authors propose that a woman's true identity is found in who she is as an individual designed by her creator--and that may look different at the various stages of her life.

Book A Journey Into Being

    Book Details:
  • Author : Christine Ramos
  • Publisher :
  • Release : 2006-06
  • ISBN :
  • Pages : 236 pages

Download or read book A Journey Into Being written by Christine Ramos and published by . This book was released on 2006-06 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: UPDATED AND REVISED SECOND EDITION From the author: When it comes to getting guidance about the arrival of new life the sources are plenty. Healthcare practitioners, books, magazines, websites, and well meaning friends and family members can all offer valuable information. But what about gaining insight about childbearing from a consciousness and spiritual perspective? When I was pregnant with my second child I sought a different type of guidance; one that spoke to the true depth of carrying another life inside me. As a spiritual person and empath I knew enough to understand that nothing is random. I wanted to learn about the soul of my unborn child and why I would be the one honored to be his or her parent. I craved to know the process of spirit uniting with physical body. When does it happen and can the mother sense it? Is it possible to communicate with the consciousness of your baby before birth? Can you be so attuned to your child that you can intuit their inner happenings on a vibrational level? I had nowhere to turn to for the answers to these deeper questions. So I began my quest to put it all together. It meant delving deep to make sound premises backed by available research and reliable observation. The nurse in me demanded empirical evidence, but I also wanted the warmth of personal accounts. A Journey Into Being is cumulation of medical, scientific, spiritual, and Eastern wisdom. It will take you where science meets spirituality on the transformational passage of the soul as it prepares for life, unites with the physical body, and undergoes birth. It will provide guidance on how to know and nurture a child's inner being. Once we view new life through the lens of spirit many questions and mystifying issues surrounding the arrival of new life will become clearer like: How do I nurture my child on a more intuitive level? Why are some babies more sensitive or reactive than others? Why do I feel like I've known my newborn all my life? How can I connect spiritually to my child during pregnancy? Was I chosen to be my child's parent? What is the true meaning of life/reality/consciousness How do we reconcile the idea of a just Higher Being when cruel things can happen to innocent children? A Journey Into Being is not just for those who are parents or wish to become parents. It can help anyone gain greater insight into the eternal nature of consciousness and explore the course of their own journey into physical being or of those they love. This book is my tribute to every precious child as each brings the promise of positive change for a more loving universe.

Book My Name Is Monster

    Book Details:
  • Author : Katie Hale
  • Publisher : Canongate Books
  • Release : 2019-06-06
  • ISBN : 1786896370
  • Pages : 326 pages

Download or read book My Name Is Monster written by Katie Hale and published by Canongate Books. This book was released on 2019-06-06 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Strikingly beautiful' Guardian 'Tough and tender' Joanne Harris After the Sickness has killed off her parents, and the bombs have fallen on the last safe cities, Monster emerges from the Arctic vault which has kept her alive. When she washes up on the coast of Scotland, everyone she knows is dead, and she believes she is alone in an empty world. Slowly, piece by piece, she begins to rebuild a life. Until, one day, she finds a girl: another survivor, feral, and ready to be taught all that Monster knows. But as the lonely days pass, the lessons the girl learns are not always the ones Monster means to teach . . .

Book A Wondrous Journey

Download or read book A Wondrous Journey written by Lynn Cluess Manzione and published by Hillcrest Publishing Group. This book was released on 2010 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A Wondrous Journey" shows us what can occur when action is taken. When photographer Lynn Cluess Manzione decided to take on a project to counter what certain media are portraying as "women worthy of our attention," she found herself on an incredible journey. Manzione traveled through time with Dr. Martha MacGuffie, a retired surgeon and eighty-six-year-old humanitarian whose poignant story not only achieved the photographer's mission to show that beauty is heart and soul deep, but also offered wonderful life lessons along the way. "A Wondrous Journey" is the chronicle of Dr. MacGuffie's inspiring life story one of triumph, loss, and profound compassion. It is also a journey of self-discovery for Manzione, which leads to what they both share on the pages of this small book with big lessons.

Book Climbing Toward the Light

Download or read book Climbing Toward the Light written by Ardath H. Rodale and published by Rodale. This book was released on 1989-08-15 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: One mother's struggle to overcome the tragedy of her son's death from AIDS offers a lesson in understanding and love, and in breaking down the barriers, between generations

Book Bronner

    Book Details:
  • Author : Sherri Burgess
  • Publisher : New Hope Publishers (AL)
  • Release : 2016
  • ISBN : 9781625915009
  • Pages : 0 pages

Download or read book Bronner written by Sherri Burgess and published by New Hope Publishers (AL). This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bronner leads readers through an inspiring journey to understand God's purpose through pain.

Book The Journey

Download or read book The Journey written by Rose Warmer and published by . This book was released on 1978 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Jew in Austro-Hungary, Rose Warmer had talents which seemed to predict a bright future. Yet her life had no meaning, no value. When she finally came to Christ, life began for her. Particularly concerned for her own people, she witnessed to all Jews she could make contact with, especially as Nazi clouds of hate and terror drew near. All this led to Rose Warmer's incredible decision to volunteer to be sent to the Nazi concentration camps, so she could minister to her beloved Jewish people. She didn't know what she would face, or if she would live or die, but she was confident God would be in the holocaust with her.

Book The Journey Beyond Fear  Leverage the Three Pillars of Positivity to Build Your Success

Download or read book The Journey Beyond Fear Leverage the Three Pillars of Positivity to Build Your Success written by John Hagel III and published by McGraw Hill Professional. This book was released on 2021-05-25 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conquer your fear, achieve your potential, and make a positive difference in the lives of everyone around you Whether you’re running a business, building a career, raising a family, or attending school, uncertainty has been the name of the game for years—and the feeling reached an all-time high when COVID-19 hit. Even the savviest, smartest, toughest people are understandably feeling enormous pressure and often feeling paralyzed by fear. The Journey Beyond Fear provides everything you need to identify your fears, face your fears, move beyond your fears—and cultivate emotions that motivate you to pursue valuable business opportunities, realize your full potential, and create opportunities that benefit all. Business strategy guru John Hagel provides an effective, easy-to-grasp three-step approach: Develop an inspiring long-term view of the opportunities ahead Cultivate your personal passion to motivate you and those around you Harness the potential of platforms to bring people together and scale impact at an accelerating rate Never underestimate the power of fear—and never underestimate your ability to conquer it. With The Journey Beyond Fear, you’ll learn how to move forward in spite of fear, take your career and life to the next level, improve your organization and your broader environment, and achieve more of your true potential.

Book The Journey is Everything

Download or read book The Journey is Everything written by Katherine Bomer and published by Heinemann Educational Books. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the electric, pulsating world around us, the essay lives a life of abandon, posing questions, speaking truths, fulfilling a need humans have to know what other humans think and wonder so we can feel less alone." -Katherine Bomer Sadly, many students only know "essay" as a 5-paragraph, tightly structured writing assignment that must check all the boxes of a standardized formula. How did essays in school get so far away from essays in the world? Katherine makes a powerful case for teaching the essay as a way to restore writing to think-that it is in fact necessary for students' success in college and career. "Essay helps students write flexibly, fluently, and with emboldened voices," she writes in The Journey Is Everything, "qualities they can translate into any assigned writing task in school or in life." She argues that the close reading of essays fulfills the recommendations of state and national standards, while practice in essay writing leads to better academic and test writing. More importantly, "Essay gives its author the space, time, and freedom to think about and make sense of things, take a journey of discovery, and speak her mind, without boundaries." Don't students deserve the chance to develop their own topics, discover their own writing voices, and learn to structure prose organically, according to the content? Katherine gives you tools, strategies, and activities to bring a unit on more authentic writing into your practice. Rediscover the power of the essay to bring out students' true thinking-their true selves. Because after all, the journey is everything.

Book The Journey Into Wholeness  A Jungian Guide to Discovering the Meaning of Your Life s Path

Download or read book The Journey Into Wholeness A Jungian Guide to Discovering the Meaning of Your Life s Path written by Bud Harris and published by Daphne Publications. This book was released on 2020-05-06 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Journey into Wholeness follows the outline of the journey of life - from dawn to sunset - tracing the threads that become our individual pattern. It is about reviewing the different stages of your life from an archetypal and Jungian perspective so that you may discover the patterns and universal themes at play, within yourself and across all of humanity throughout the millennia. This book is written for you if: You want to find deeper meaning in your life. If you feel this way you are certainly not alone. You feel lost. You wonder, not only about the state of the world, but also about your place in it. Many try to numb or busy themselves in order to escape the lost feeling. You seek answers, to find a deeper understanding of the shadowy territory of your life's journey. Zurich-trained Jungian psychoanalyst Bud Harris invites you to read this book, not as a "quick-fix-in-five-easy-steps" guide, but as a deep meditation on your life. Savor it. Take notes. Quietly reflect on the lines most meaningful to you. As your understanding and insight grow, your life gains capacity to take on a new meaning and joy. What odyssey could possibly offer a more worthwhile prize?

Book Journey

    Book Details:
  • Author : Alan Wanzenberg
  • Publisher :
  • Release : 2013
  • ISBN : 9781938461095
  • Pages : 0 pages

Download or read book Journey written by Alan Wanzenberg and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Esteemed New York architect and interior designer Alan Wanzenberg shares his intimate story and brilliantly crafted projects in this personal monograph, Journey: The Life and Times of an American Architect.