Download or read book TQM in Action written by R.J. Pike and published by Springer Science & Business Media. This book was released on 1995-11-30 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.
Download or read book TQM in Action A Practical Approach to Continuous Performance Improvement written by John Pike and published by Springer. This book was released on 1994 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.
Download or read book Action Based Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2014-06-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
Download or read book Beyond TQM written by Robert L. Flood and published by . This book was released on 1993-07-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy.
Download or read book Mechanism Design for Total Quality Management written by Petter Ogland and published by Lulu.com. This book was released on 2017-11-23 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Mechanism Design for Total Quality Management' is clearly written in a logical manner and points are supported by real life case studies. Dr. Ogland demonstrates how a Total Quality Management strategy articulated through the use of bootstrap algorithms can be used to achieve world-class performance in challenging environments such as complex organisations saturated with power struggles and internal politics. The book features insights on critical systems thinking, game theory, quality management systems, the EFQM Business Excellence Model, self-assessment, and the implementation of TQM. Case studies provide practical insights from twenty years of empirical research on how to bootstrap TQM and Business Excellence in complex environments. The ideas developed in the book have been acknowledged as a major contribution to the theory of TQM, and the book itself is an indispensable resource for practitioners trying to implement TQM in environments where traditional implementation methods are bound to fail.
Download or read book Total Quality Management in Action written by Howard S. Gitlow and published by Prentice Hall. This book was released on 1994 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides an exceptionally straightforward and practical approach to the most commonly-asked questions in relation to quality management: How do we start? How do we do it? The authors provide insight and offer prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach. The book features three in-depth, real-world case studies of various types of quality management in action.
Download or read book Total Quality Management TQM written by John N. Morfaw and published by University Press of America. This book was released on 2009 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes." "This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total --
Download or read book Quality Management in Government Theory and Practice written by and published by Allied Publishers. This book was released on with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Total Quality Management Tqm written by R. Ashley Rawlins and published by AuthorHouse. This book was released on 2008-08-05 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While local authority organisations and some government departments my have difficulties in adapting TQM in areas such as social service and education and training, this book demonstrates how TQM programmes can be beneficial to such organizations if properly planned and implemented. This book should appeal to those following formal studies in Management from certificate level up to Master of Business Administration degree. The practical treatment given to the planning and implementation of Total Quality Management (TQM) make it a "must-read" for managers who are preparing to introduce TQM or any quality systems into their organisations. This bookshould alsomake interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools. It will enhance the reader's range of managerial skills and help improve organisation effectiveness and efficiency.
Download or read book Business written by 布卢姆斯伯里出版公司 and published by 中信出版社. This book was released on 2003 with total page 2176 pages. Available in PDF, EPUB and Kindle. Book excerpt: 责任者取自版权页。
Download or read book Public Productivity Through Quality and Strategic Management written by Arie Halachmi and published by IOS Press. This book was released on 1995 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance with pre-determined specifications of processes or outputs; it can mean assessment of outcomes or gatekeeping - in other words - assuring the quality of the inputs; etc. The parallels with measuring productivity are obvious: if you cannot get good handles on outputs, then use inputs (and then politicians wonder why productivity appears to stagnate in services). This problem of the simple becoming complicated was understood by the Japanese at the inception of their ``productivity movement'. Having carefully analyzed how Europe had adopted and adapted American productivity techniques and approaches and being faced with a turbulent system of industrial relations and a poor quality image, the initiators of the Japanese productivity movement came to the conclusion that at least a cease-fire and at best a treaty had to be negotiated between organised labour, management and government. The resulting 1955 productivity principles are being addressed in the book.
Download or read book A Guide for Implementing Total Quality Management written by Theodore Crosier and published by . This book was released on 1990 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Putting Total Quality Management to Work written by Marshall Sashkin and published by Berrett-Koehler Publishers. This book was released on 1993 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Quality Journey written by Littleton C. MacDorman and published by Transportation Research Board. This book was released on 1995 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.
Download or read book Health Care Management written by Montague Brown and published by Jones & Bartlett Learning. This book was released on 1992 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume offers the insights of management experts on options such as diversification, mergers and acquisitions, vertical integration, wh at total quality management is all about, and how it fits into the org anizational structure. Health care managers will find proven methods f or planning for future growth and fostering good relationships with cu stomers, government agencies, and suppliers.
Download or read book Krishna s Total Quality Management TQM written by and published by Krishna Prakashan Media. This book was released on with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Total Quality Safety Management and Auditing written by Michael B. Weinstein and published by Routledge. This book was released on 2018-12-12 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles are applied to safety and health programs. The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety.
