Download or read book Towards a New Model of Control in Outsourcing and Accreditation of Public Service Providing Efficiency and Accountability written by Claudio Travaglini and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public accreditation certification of private institutions and differentiation of institutional forms of public bodies providing public services determines a convergence between public and private nonprofit providing of social, educational and health services in Italy. A new paradigm and the need for new tools of governance and regulation. In Italy system of public welfare and provision of social, health and educational services has developed in the past fundamental as an expression of the central and local government, regulated, financed and managed by the public administration. On the other side private, religious, nonprofit institutions providing same services that were not included in public system had maintained a wide autonomy in organizing services, but suffering for the absence of a strong financial support. In recent years, we can see a gradual process of contracting out before, and then public-private partnership, and now of general accreditation and public financing of private institutions providing public services. On the other side and in the same period the increasing strategic and financial autonomy of public institutions and their search of financial resources are leading public administrations to a different frame of reference and to the adoption to private (profit and nonprofit) models in managing public services by public bodies. So private bodies (profit entities, cooperatives and nonprofit) reduce their differentiation and autonomy to conform to accreditation organizational standards defined by public authorities to gain full public financing and to cover their costs with public tariffs under the 'accreditation' framework regulation. By contrast, in the meanwhile, public bodies, in search of new opportunities and new funding, tend to adopt private law models (before as public private partnership or for profit company and now as nonprofit public benefit organization) to adopt models more efficient. So public and private bodies provide same services, to same people, with same public money, with very different governance and accountability regulations. This path suggest us to affirm a new concept of 'public service' objective and not subjective, and to identify unified forms of regulation and transparency for it. In particular to public services managed by private operators with public funding should be requested more transparency and a mandatory formalized social control, while to the public bodies should be requested a greater responsibility and economic competitiveness with private entities that have the same standard of service. Only in this way the accreditation could be a fruitful revolution in competition in providing public service.
Download or read book Outsourcing Management Functions for the Acquisition of Federal Facilities written by National Research Council and published by National Academies Press. This book was released on 2001-01-20 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government.
Download or read book Government by Contract written by Jody Freeman and published by Harvard University Press. This book was released on 2009-02-28 with total page 541 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dramatic growth of government over the course of the twentieth century since the New Deal prompts concern among libertarians and conservatives and also among those who worry about government’s costs, efficiency, and quality of service. These concerns, combined with rising confidence in private markets, motivate the widespread shift of federal and state government work to private organizations. This shift typically alters only who performs the work, not who pays or is ultimately responsible for it. “Government by contract” now includes military intelligence, environmental monitoring, prison management, and interrogation of terrorism suspects. Outsourcing government work raises questions of accountability. What role should costs, quality, and democratic oversight play in contracting out government work? What tools do citizens and consumers need to evaluate the effectiveness of government contracts? How can the work be structured for optimal performance as well as compliance with public values? Government by Contract explains the phenomenon and scope of government outsourcing and sets an agenda for future research attentive to workforce capacities as well as legal, economic, and political concerns.
Download or read book Outsourcing State and Local Government Services written by John O'Looney and published by Bloomsbury Publishing USA. This book was released on 1998-11-19 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Should we be doing—or trying to do—everything ourselves, or might it be better to contract some tasks out to others? Could they do them better and cheaper than we can? More and more state and local governments are asking these questions, and while there are many answers on the Federal level, these answers often don't apply lower down the line. Nevertheless, it is evident that contracting out is often the better strategy—but how best to go about it? What are the benefits and what are the hidden risks? Dr. O'Looney's book provides precisely the guidance that state and local managers need: first, how to decide to outsource a government service, then step-by-step how to proceed. Based on extensive interviews and other research, O'Looney takes managers through the intricacies of contract outsourcing and administration, but in doing so he makes clear that he appreciates the importance of government. His book is not an argument for privatization, as so many other books are; rather, it is an affirmation of government and the benefits of its many services. Readers will find theory and advice on the services that are most suitable for contracting out; a listing and review of the components of a high-quality analysis, including the analysis of often overlooked political, organizational, and functional aspects of government; advice on how to go from deciding to outsource to actually designing, implementing, and monitoring a contract in situations that could prove hazardous to the livelihoods of government workers. He also discusses the changes that need to be made in the organizational culture, management, and employee training as a result of the change to a contract-based system of providing services; the considerations in designing work specifications and other critical aspects of the government-vendor relationship, and how ideal contracting processes and ideal contracts can differ according to the nature of the service being contracted. The result is a thorough and highly practical volume for executives and managers in the public sector, and for those who hope to do business with them.
Download or read book Employment Relations in Outsourced Public Services written by Anna Mori and published by Springer. This book was released on 2019-07-27 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining the consequences of the outsourcing of public services, this book explores the transformation of working conditions, employment relations and the role of the state under marketisation strain. It places these developments in a wider framework that incorporates the legacy of the national models of public administration and employment relations regimes in the public sector. Adopting a comparative perspective by focusing on Italy, Denmark and Britain, the author investigates and questions the influential interpretation of a spreading neo-liberal trajectory in public service working conditions and employment relations, and reveals significant diversity across countries mediated by national institutional configurations. Discussing the interplay between the austerity agenda in the aftermath of the financial crisis and the swelling of outsourcing practices in public services, this book responds to the scholarly call for an integrated approach towards institutions and actors. A valuable read for researchers examining human resource management, labour studies and public administration, this book provides a comprehensive overview of employment relations in outsourced public services.
Download or read book Accountability in Public Services written by Samuel Paul and published by World Bank Publications. This book was released on 1991 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public accountability is strengthened when government control (monitoring and incentive systems) is reinforced by the public willingness and ability to find alternative sources of supply ("exit") or to exert pressure to perform ("voice") - to balance the phenomenon of "capture" (the tendency of those who manage and control the allocation of public services to seek rents, not serve the public interest).
Download or read book The Accountable Juggler written by Beryl Radin and published by CQ Press. This book was released on 2002-01-01 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: PUBLIC AFFAIRS AND POLICY ADMINISTRATION SERIES Edited by Donald Kettl How should a manager handle different accountability expectations? While a commonplace term in government lexicon, accountability has escaped precise definition, leaving managers at a disadvantage when trying to monitor the performance of their programs. Including more than 300 programs, over 60,000 employees, and a budget of over $400 billion, the U.S. Department of Health and Human Services is an ideal canvas for starkly illustrating competing accountability demands. With a bird′s-eye view of the agency′s inner workings, Radin tackles big issues such as strategies of centralization and decentralization, coordination with states and localities, leadership, and program design, while using the apt analogy of a juggler to show how managers must keep in the air disparate demands and developments.
Download or read book Outsourcing Government written by Paula Clancy and published by . This book was released on 2006-01-01 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This research from TASC looks at untangling the "fog index" that exists around how Government works. TASC authors Paula Clancy and Grainne Murphy identify important issues of transparency, accountability and freedom from political/elite patronage."--BOOK JACKET.
Download or read book Outsourcing the Law written by Pauline Westerman and published by Edward Elgar Publishing. This book was released on with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not only can services such as cleaning and catering be outsourced, but also governmental tasks such as making, applying and enforcing the law. Outsourcing the law is usually recommended for its cost-efficiency, flexibility, higher rates of compliance and its promise of deregulation. However, lawmaking is not the same as cleaning and rules are more than just tools to achieve aims. In this timely book, Pauline Westerman analyses this outsourcing from a philosophical perspective.
Download or read book Challenging the Performance Movement written by Beryl A. Radin and published by Georgetown University Press. This book was released on 2006-06-01 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Accountability" is a watchword of our era. Dissatisfaction with a range of public and private institutions is widespread and often expressed in strong critical rhetoric. The reasons for these views are varied and difficult to translate into concrete action, but this hasn't deterred governments and nongovernmental organizations from putting into place formal processes for determining whether their own and others' goals have been achieved and problems with performance have been avoided. In this thought-provoking book, government and public administration scholar Beryl Radin takes on many of the assumptions of the performance movement, arguing that evaluation relies too often on simplistic, one-size-fits-all solutions that are not always effective for dynamic organizations. Drawing on a wide range of ideas, including theories of intelligence and modes of thought, assumptions about numbers and information, and the nature of professionalism, Radin sheds light on the hidden complexities of creating standards to evaluate performance. She illustrates these problems by discussing a range of program areas, including health efforts as well as the education program, "No Child Left Behind." Throughout, the author devotes particular attention to concerns about government standards, from accounting for issues of equity to allowing for complicated intergovernmental relationships and fragmentation of powers. She explores in detail how recent performance measurement efforts in the U.S. government have fared, and analyzes efforts by nongovernmental organizations both inside and outside of the United States to impose standards of integrity and equity on their governments. The examination concludes with alternative assumptions and lessons for those embarking on performance measurement activities.
Download or read book Accountability written by Anne C. L. Davies and published by Oxford University Press, USA. This book was released on 2001 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many government bodies relate to each other through 'contracts'. These are not regulated or enforced by the law. Drawing on the results of a case-study of NHS contracts, this book identifies problems faced by the parties to internal government contracts.
Download or read book Handbook of Research on Modernization and Accountability in Public Sector Management written by Azevedo, Graça Maria do Carmo and published by IGI Global. This book was released on 2018-03-02 with total page 565 pages. Available in PDF, EPUB and Kindle. Book excerpt: The effects of recent economic and financial crises have reached an international scale. A number of different nations have experienced the fallout of these events, calling into question issues of accountability and reform in public management. The Handbook of Research on Modernization and Accountability in Public Sector Management is an essential scholarly publication that focuses on responsibility within public sector institutions and the importance of these institutions being ethical, transparent, and rigorous. Featuring coverage on a broad range of topics, such as corporate social responsibility, e-government, and financial accountability, this publication is geared toward regulatory authorities, researchers, managers, and professionals working in the public domain.
Download or read book Outsourcing in the UK written by Morphet, Janice and published by Policy Press. This book was released on 2021-04-15 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this comprehensive account, Janice Morphet analyses the role and use of outsourcing within the UK public sector since the mid-1970s. Morphet examines the many drivers for the use of outsourcing in the public sector, including international agreements, new public management, performativity and austerity. She also takes in to account the role and failures of the private sector and its response to the opening up of public sector competition. By investigating the way that outsourcing has been used in different service sectors and across scales, the book illustrates the impact it has had on ideology, policy narratives and public expectations in the present.
Download or read book Rethinking Governance in Public Service Outsourcing written by Nina Boeger and published by Policy Press. This book was released on 2024-07-19 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compelling and robust, this book provides an analysis of challenges in public service outsourcing and considers how to avoid failure in the future. Crucially, it proposes a governance mechanism where outsourcing public services nurtures less extractive and more sustainable corporate organizations that are oriented towards a productive purpose beyond maximising shareholder value, with implications well beyond public services. Under these proposals, supporting firms that are independently and inclusively governed and use profit to pursue purpose can improve both public services and wider economic organisation. The book examines how barriers to implementing this idea within the existing legal framework for public procurement may be addressed, and it formulates actionable policy proposals.
Download or read book Making Accountability Work written by Maria L. Bemelmans-Videc and published by Transaction Publishers. This book was released on 2007 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like honesty and clean water, "accountability" is invariably seen as a good thing. Conversely, the absence of accountability is associated with most of the greatest abuses in human history. Accountability is thus closely linked with the exercise of power and the legitimacy of policies and those pursuing them. This book looks at the role of evaluation and of audit as key elements in democratic accountability processes. The contributors explore the apparent paradox of there being more accountability-related activities today than ever before, at the same time as much public debate laments what is seen as a lack of actual accountability. Such a situation raises a number of questions: Is there a need for different approaches to establishing accountability or can current arrangements be modified to make them more effective? Are present practices part of the problem and are they preventing a mature debate about performance improvement taking place? How can systems awash with performance information ensure that at least some of it makes sense to a wide range of potential users? How is it that greater accountability and transparency can so quickly have become associated with concerns about perverse incentives and be seen by some as a costly burden? The volume includes detailed case studies and synthesizes up-to-date research evidence drawn from very different governmental systems, ending with practical advice for those involved in the accountability processes. In doing so, it attempts to address both conceptual ambiguities about the notion of "accountability" and the practical uncertainties over its implications for democratic government. This book is aimed at serious people who think about trends in the use of evaluation and audit in seeking to hold governments accountable for their actions and performance.
Download or read book Management Control in an Outsourcing Relationship written by Venkateshwaran Narayanan and published by . This book was released on 2005 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Outsourcing War and Peace written by Laura Anne Dickinson and published by Yale University Press. This book was released on 2011-01-01 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book describes the services that are now delivered by private contractors and the threat this trend poses to core public values of human rights, democratic accountability, and transparency. --
