Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Download or read book Total Quality Management In The Public Sector written by Morgan, Colin and published by McGraw-Hill Education (UK). This book was released on 1994-02-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.
Download or read book Quality Management written by and published by DIANE Publishing. This book was released on 1993-06 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines Total Quality Management (TQM) in the federal government. Contains information on the status, scope, and benefits of federal TQM, as well as the obstacles that agencies encounter during implementation.
Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.
Download or read book Total Quality Management in the Federal Government written by Claudia Drake and published by . This book was released on 1992 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Lessons Learned from High Performing Organizations in the Federal Government written by Michele Hunt and published by DIANE Publishing. This book was released on 1995-02 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations that are struggling to integrate the application of quality principles to their day-to-day operation express a desire to learn from the experiences of those who have made progress in transforming their culture. This handbook seeks to help meet that need by providing examples from Federal government agencies..
Download or read book Quality Management for Government written by V. Daniel Hunt and published by Asq Press. This book was released on 1993-01 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principles and methods for implementing a total quality management (TQM) system in all levels of government are introduced in this best-selling book. Topics range from complete overviews of TQM, quality awards, and award criteria to quality leadership in government, implementation, and tools and techniques.
Download or read book Total Quality Management written by and published by . This book was released on 1989 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Employee Involvement and Quality Management in the Federal Government written by Charles Steinecke and published by Office of Personnel Managementfederal Quality Institute. This book was released on 1993 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Principal author ... was Charles Steinecke III"--P. [3] of cover.
Download or read book Excellence in Government written by David K. Carr and published by . This book was released on 1990 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Quality Management written by U S Government Accountability Office (G and published by BiblioGov. This book was released on 2013-06 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pursuant to a congressional request, GAO provided information on total quality management (TQM) in the federal government. GAO found that: (1) a significant number of federal organizations are implementing TQM; (2) 68 percent of federal entities that GAO surveyed reported that they were working on various phases of TQM, and most reported that they were in the early stages of TQM programs; (3) those agencies that had implemented TQM reported that only about 13 percent of their employees were involved in TQM activities; (4) some respondents believed that barriers to TQM implementation included employee issues and funding issues; (5) those agencies that reported that their programs were more mature also reported higher involvement in TQM activities; and (6) those agencies with more mature programs were less likely to report barriers to TQM implementation.
Download or read book Total Quality Management written by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia and published by . This book was released on 2000 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Introduction to Total Quality Management in the Federal Government written by Frank L. Lewis and published by . This book was released on 1991 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Total Quality Management written by United States. Congress. House. Committee on Government Reform and Oversight. Subcommittee on Government Management, Information, and Technology and published by . This book was released on 1998 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Government s Journey to Quality written by and published by . This book was released on 1992 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt: Program and registration information.
Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Download or read book Total Quality Management Within an Agency of the Federal Government written by Lynn Ann Romano and published by . This book was released on 1992 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:
