Download or read book Our Customers Our Friends written by Brooke Bates and published by . This book was released on 2011-12-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being the best isn't easy. It requires dedication, hard work, and a passion and plan to sell more than anybody else. It also requires treating your customer as your best friend. For more than half a century, Rick Case has steered Rick Case Automotive Group to become one of the most successful car dealership chains in America by following this simple rule. & ;& ;Rick, along with his wife, Rita, have learned what it takes to become the best and how to stay on top whether it's selling cars or motorcycles, building iconic brands, marketing sporting events, or developing new philanthropic events that benefit local charities.& ;& ;In Our Customers, Our Friends, Rick explains how to look through the eyes of your customers and transform any organization into an industry leader. & ;& ;From creating the 10-year, 100,000-mile warranty that literally changed the face of Hyundai to promoting daredevil Evel Knievel's daring stunts, Rick Case has applied creativity and innovation as well as a dab of marketing genius to every endeavor he undertakes. & ;& ;But before he grew into any of the titles people assign him car dealer, promoter, entrepreneur, pioneer, philanthropist, or marketing guru Rick was just a car salesman from Akron, Ohio, with a big dream. Here's how he did it, and how you can take the lessons he learned and apply them to your own life.
Download or read book To Our Friends written by The Invisible Committee and published by National Geographic Books. This book was released on 2015-04-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reflection on, and an extension of, the ideas laid out seven years ago in The Coming Insurrection. The Invisible Committee's The Coming Insurrection was a phenomenon, celebrated in some quarters and inveighed against in others, publicized in media that ranged from campus bulletin boards to Fox News. Seven years later, The Invisible Committee follows up their premonitory manifesto with a new book, To Our Friends. From The Invisible Committee: In 2007 we published The Coming Insurrection in France. It must be acknowledged that a number of assertions by the Invisible Committee have since been confirmed, starting with the first and most essential: the sensational return of the insurrectionary phenomenon. Who would have bet a kopeck, seven years ago, on the overthrow of Ben Ali or Mubarak through street action, on the revolt of young people in Quebec, on the political awakening of Brazil, on the fires set French-style in the English or Swedish banlieues, on the creation of an insurrectionary commune in the very heart of Istanbul, on a movement of plaza occupations in the United States, or on the rebellion that spread throughout Greece in December of 2008? During the seven years that separate The Coming Insurrection from To Our Friends, the agents of the Invisible Committee have continued to fight, to organize, to transport themselves to the four corners of the world, to wherever the fires were lit, and to debate with comrades of every tendency and every country. Thus To Our Friends is written at the experiential level, in connection with that general movement. Its words issue from the turmoil and are addressed to those who still believe sufficiently in life to fight as a consequence. To Our Friends is a report on the state of the world and of the movement, a piece of writing that's essentially strategic and openly partisan. Its political ambition is immodest: to produce a shared understanding of the epoch, in spite of the extreme confusion of the present.
Download or read book The Silence of Our Friends written by Mark Long and published by Macmillan. This book was released on 2012-01-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A black family and a white family in 1960s Texas find common ground during the Civil Rights Movement.
Download or read book Commas are Our Friends written by Joe Devine and published by . This book was released on 1989 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the understanding and correct usage of different parts of grammar and marks of punctuation.
Download or read book True and Constant Friends written by Kelley Paul and published by Center Street. This book was released on 2015-04-14 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kelley Paul, wife of Senator Rand Paul, celebrates lifelong friendships in a beautifully illustrated book about the female bond. Feeling blessed to be one of seven friends who met and grew close in college-and looking forward to their celebration of a milestone birthday together-Kelley Paul wanted to know more about the women who were their first sources of love and inspiration, as her own grandmother and mother have been to her. So she asked each friend to tell her the story of a woman who influenced and guided her, who fostered her sense of joy, independence and courage. As you read each one, you'll discover, as Kelley did, that they're the stories of women everywhere, for they are personal yet universal, ordinary yet extraordinary. This lovely book also features works of art by the women of HomeFront Family Preservation Center and wise words of female authors and poets.
Download or read book Our Country Friends written by Gary Shteyngart and published by Random House. This book was released on 2021-11-02 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • GOOD MORNING AMERICA BUZZ PICK • ONE OF THE BEST BOOKS OF THE YEAR: The New York Times Book Review, Financial Times, The Washington Post, Time, Los Angeles Times, New York Post, Town & Country, Good Housekeeping, Kirkus Reviews “A perfect novel for these times and all times, the single textual artifact from the pandemic era I would place in a time capsule as a representation of all that is good and true and beautiful about literature.”—Molly Young, The New York Times (Editors’ Choice) Eight friends, one country house, and six months in isolation—a novel about love, friendship, family, and betrayal hailed as a “virtuoso performance” (USA Today) and “an homage to Chekhov with four romances and a finale that will break your heart” (The Washington Post) In the rolling hills of upstate New York, a group of friends and friends-of-friends gathers in a country house to wait out the pandemic. Over the next six months, new friendships and romances will take hold, while old betrayals will emerge, forcing each character to reevaluate whom they love and what matters most. The unlikely cast of characters includes a Russian-born novelist; his Russian-born psychiatrist wife; their precocious child obsessed with K-pop; a struggling Indian American writer; a wildly successful Korean American app developer; a global dandy with three passports; a Southern flamethrower of an essayist; and a movie star, the Actor, whose arrival upsets the equilibrium of this chosen family. Both elegiac and very, very funny, Our Country Friends is the most ambitious book yet by the author of the beloved bestseller Super Sad True Love Story.
Download or read book With a Little Help from Our Friends written by Beth Baker and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experiments from across the country with new living arrangements that balance independence and community as one grows older
Download or read book The Things We Do to Our Friends written by Heather Darwent and published by Bantam. This book was released on 2024-01-09 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: INTERNATIONAL BESTSELLER • She’s an outsider desperate to belong, but the cost of entry might be her deepest secret in this intoxicating debut about a clique of dangerously ambitious students, “perfect for fans of dark academia stories like The Secret History and If We Were Villains” (Cosmopolitan). “One of the best suspense debuts I’ve read in years . . . Heather Darwent delivers one artful tease after another until you are completely lost in this labyrinth of clever women and obsessive friendship.”—Julia Heaberlin, bestselling author of We Are All the Same in the Dark Edinburgh, Scotland: a moody city of labyrinthine alleyways, oppressive fog, and buried history; the ultimate destination for someone with something to hide. Perfect for Clare, then, who arrives utterly alone and yearning to reinvent herself. And what better place to conceal the secrets of her past than at the university in the heart of the fabled, cobblestoned Old Town? When Clare meets Tabitha, a charismatic, beautiful, and intimidatingly rich girl from her art history class, she knows she’s destined to become friends with her and her exclusive circle: raffish Samuel, shrewd Ava, and pragmatic Imogen. Clare is immediately drawn into their libertine world of sophisticated dinner parties and summers in France. The new life she always envisioned for herself has seemingly begun. Then Tabitha reveals a little project she’s been working on, one that she needs Clare’s help with. Even though it goes against everything Clare has tried to repent for. Even though their intimacy begins to darken into codependence. But as Clare starts to realize just what her friends are capable of, it’s already too late. Because they’ve taken the plunge. They’re so close to attaining everything they want. And there’s no going back. Reimagining the classic themes of obsession and ambition with an original and sinister edge, The Things We Do to Our Friends is a seductive thriller about the toxic battle between those who have and those who covet—between the desire to truly belong and the danger of being truly known.
Download or read book HOW TO WIN FRIENDS INFLUENCE PEOPLE written by Dale Carnegie and published by Good Press. This book was released on 2023-11-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.
Download or read book The Friend National Book Award Winner written by Sigrid Nunez and published by Penguin. This book was released on 2019-02-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER OF THE NATIONAL BOOK AWARD FOR FICTION ONE OF THE NEW YORK TIMES’S 100 BEST BOOKS OF THE 21ST CENTURY A NEW YORK TIMES BESTSELLER "A beautiful book . . . a world of insight into death, grief, art, and love." —Wall Street Journal "A penetrating, moving meditation on loss, comfort, memory . . . Nunez has a wry, withering wit." —NPR "Dry, allusive and charming . . . the comedy here writes itself.” —The New York Times A moving story of love, friendship, grief, healing, and the magical bond between a woman and her dog. When a woman unexpectedly loses her lifelong best friend and mentor, she finds herself burdened with the unwanted dog he has left behind. Her own battle against grief is intensified by the mute suffering of the dog, a huge Great Dane traumatized by the inexplicable disappearance of its master, and by the threat of eviction: dogs are prohibited in her apartment building. While others worry that grief has made her a victim of magical thinking, the woman refuses to be separated from the dog except for brief periods of time. Isolated from the rest of the world, increasingly obsessed with the dog's care, determined to read its mind and fathom its heart, she comes dangerously close to unraveling. But while troubles abound, rich and surprising rewards lie in store for both of them. Elegiac and searching, The Friend is both a meditation on loss and a celebration of human-canine devotion.
Download or read book The SheepOver written by Jennifer Churchman and published by Little, Brown Books for Young Readers. This book was released on 2016-01-26 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meet the adorable orphan lamb Sweet Pea and discover why her true story has become a picture book phenomenon and enchanted readers of all ages! One cold winter night, Sweet Pea the orphan lamb becomes very sick. Everyone in the farmyard is worried about her! Under the watchful care of Farmer John, Laddie the sheepdog, and Dr. Alison the mobile veterinarian, she slowly recovers. Dr. Alison tells Sweet Pea she can have a sleepover to celebrate as soon as she is well again. When the day finally comes, her closest friends Sunny, Prem, and Violet join her in the greenhouse for a fun and imaginative "SheepOver" celebration. This charming story of caring and friendship by farm owners John and Jennifer Churchman, brought to life with John's entrancing photo-illustrations, will enchant readers young and old. In the words of one of her many fans, "Sweet Pea brings a calming, authentic joy to my life that makes me laugh, cry and gives me hope that all is well in the world. . . . Everyone needs a little Sweet Pea in their lives!"
Download or read book Winning on Purpose written by Fred Reichheld and published by Harvard Business Press. This book was released on 2021-12-07 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
Download or read book Saving Our Animal Friends written by Susan McGrath and published by . This book was released on 1986 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes ways people help some wild animals in need of human protection, particularly in keeping their environments safe for them to live without injury.
Download or read book To Our Customers Our Friends written by and published by . This book was released on 1921 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Our Friends the Saints written by George Brundage and published by St. Joseph Board Books. This book was released on 1994 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ideal book for young children. A sturdy book that will stand up to wear and tear, it provides clear, simple text to introduce children to the best-loved Saints. With full-color illustrations and a "carry-along" handle.
Download or read book Our Best Friends written by Gyo Fujikawa and published by . This book was released on 1977 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three children and their pets meet, become friends, and quarrel and laugh and love each other like dear friends do.
Download or read book Out from Under written by Jean Swallow and published by Spinsters Ink Books. This book was released on 1983 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:
