Download or read book Tiny Noticeable Things written by Adrian Webster and published by John Wiley & Sons. This book was released on 2021-06-08 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People don’t need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone’s first name and recalling how they prefer to take their coffee, to sending someone a handwritten ‘thank you’ note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle ‘human’ touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, don’t overlook the TNTs! WARNING – THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS ‘I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say “I can’t believe there’s generosity on such a scale.” The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people’s lives. That for me is what TNTs are all about.’ Nick Knowles – TV Presenter & Motivational Speaker

Download or read book Tiny Noticeable Things written by Adrian Webster and published by John Wiley & Sons. This book was released on 2021-03-30 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People don’t need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone’s first name and recalling how they prefer to take their coffee, to sending someone a handwritten ‘thank you’ note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle ‘human’ touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, don’t overlook the TNTs! WARNING – THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS ‘I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say “I can’t believe there’s generosity on such a scale.” The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people’s lives. That for me is what TNTs are all about.’ Nick Knowles – TV Presenter & Motivational Speaker

Download or read book Polar Bear Pirates written by Adrian Webster and published by Random House. This book was released on 2003 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh and innovative route to business and personal success - Polar Bear Pirates contains a whole new universe of characters and terminology that everyone will instantly recognize and relate to. Polar Bear Pirates, highly focused, successful, fun-loving people who truly believe in life before death, are on a quest to reach Fat City. But as we follow the fortunes of these highly motivated bears, we see how they must fight off some pretty ruthless and often highly elusive enemies - enemies who are determined to block their paths and shatter their dreams... Here's a brief sketch of just some of these treacherous characters... Sinkers...the bitter losers who, as disciples of the pear shape, despise anyone else's success and derive immense pleasure from torpedoing it... Head treads...those who block anyone coming up the success ladder; they are devoid of talent, having only got where they are through brown nosing, knife throwing and luck! Neg ferrets...the pessimistic warriors of doom with insatiable appetites for other people's problems... Molasses Man.. the sweet but slow, well-meaning people who are burdened by the beliefs of others... Bloaters...boasting, lazy, obnoxious and tediously egotistical reptilian saddos who are absolutely full of it! Written in the tradition of the bestselling, Who Moved My Cheese, Polar Bear Pirates is a uniquely entertaining and often hilarious look at business and personal development. A 'game book' of questions, answers, traps and signposts, this book delivers powerful, inspirational messages as it helps you to unravel a series of complex motivational issues on your journey to personal and professional success.

Download or read book Beating Burnout at Work written by Paula Davis and published by University of Pennsylvania Press. This book was released on 2021-03-16 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. In Beating Burnout at Work, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout.

Download or read book The Progress Principle written by Teresa Amabile and published by Harvard Business Press. This book was released on 2011-07-19 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly. As Teresa Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work—progress—that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: (1) catalysts—events that directly facilitate project work, such as clear goals and autonomy—and (2) nourishers—interpersonal events that uplift workers, including encouragement and demonstrations of respect and collegiality. Brimming with honest examples from the companies studied, The Progress Principle equips aspiring and seasoned leaders alike with the insights they need to maximize their people’s performance.

Download or read book Great People Make People Feel Great written by Stuart Holah and published by John Wiley & Sons. This book was released on 2023-10-02 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If you want to grow, start by making other people feel taller.” In Great People Make People Feel Great: How Leaders Elevate Teams With Cloud Nine Thinking, accomplished management coach and business veteran Adrian Webster and Stuart Holah set out an inspiring and practical collection of insights into how to unlock the full potential of yourself, colleagues, team members and collaborators. You’ll learn to elevate your workplace by shifting assumptions, and choosing new perspectives which generate better outcomes for managers, team members and entire businesses. You’ll discover the culture shift that’s possible when you give people permission to bring their undiluted selves to work and inspire them to get more out of themselves than they thought possible. The book will show you how to: Find clarity of meaning by simplifying goals and strategies so you focus on what’s most important Build effective teams and foster collaboration by understanding how to motivate people with diverse skills and strengths Celebrate failure for its rich learning opportunities, as well as building on the lessons of success Recognize the power of incremental small changes that add up to powerful transformations An essential handbook for leaders or would-be leaders in any size of organisation, Great People Make People Feel Great will benefit entrepreneurs and founders, as well as senior leadership and board members in established businesses. Each chapter takes a familiar aspect of leadership and examines it from a new angle to show that when we are prepared to ask why we often think and react automatically in certain situations, we can learn to ‘re-programme’ our thinking and consciously adopt more effective strategies.

Download or read book Wholesome Leadership Being authentic in self school and system written by Tom Rees and published by John Catt. This book was released on 2018-05-28 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spanning the comprehensive perspective of self, school and system, this tour-de-force is both well-informed and uplifting whilst at the same time being full of practical advice and guidance, rooted in the author's front-line role leading a school. Tom Rees's depth of thinking and knowledge of leadership, and his ability to translate that into both a structure and tone that will be relevant to leaders in schools today, will resonate with leaders at levels. The book is brilliantly supplemented with the thoughts and views of colleagues spanning the whole educational spectrum, including: Sir David Carter, Clare Sealy, Daisy Christodoulou, MAT CEOs, Julia Kedwards, Stephen Tierney and Andrew Morrish, plus his very own actual dad!

Download or read book Beating Burnout at Work written by Paula Davis and published by University of Pennsylvania Press. This book was released on 2021-03-16 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. Burnout has become one of the most talked about workplace topics, and its impact is far-reaching. The 24/7 pace of work, constant demands, and scant resources can easily put busy professionals on a path to burnout, a cycle that has only accelerated during the COVID-19 pandemic. Burnout affects the health and well-being of the entire organization, yet most attempts to help focus on quick-fix strategies aimed at individuals. Something is missing. In Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout. Davis's research-driven, fast-reading, and actionable book is the first of its kind to explore a new solution to the burnout problem at work: a comprehensive approach focused on building the resilience of teams of all sizes. Davis argues that teams, and their leaders, are uniquely positioned to create the type of cultures that are needed to prevent burnout. In Beating Burnout at Work, Davis shares stories from her work coaching, teaching, and training leaders and teams of all sizes, and she explores:How she navigated her own burnout as a lawyer, and how that led her to study burnout and launch a business with the aim of helping organizations and their employees become more resilient; How teams and leaders can utilize simple, science-backed strategies to create cultures that promote resilience and well-being and reduce burnout; How the Mayo Clinic, one of the most renowned medical centers in the world, has developed a powerful model to reduce burnout in its organization; How organizations dealing with high-stress challenges, including the US Army, work to increase resilience in a systemic way; andHow the German company trivago is piloting a new approach to work amid COVID-19 in order to increase team connection and resilience.Solving the burnout puzzle requires a systemic approach. In Beating Burnout at Work, Davis offers an actionable method to help leaders create cultures of well-being and resilience in their organizations.

Download or read book Polar Bear Pirates and Their Quest to Engage the Sleepwalkers written by Adrian Webster and published by John Wiley & Sons. This book was released on 2011-12-05 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conquer complacency and transform your team into a happy, winning crew. Polar Bear Pirates are highly focused, successful characters, they can’t help but motivate everyone around them and just like you; they love to have some fun. In their latest quest, they take on the Sleepwalkers, the workplace zombies who are with you in body but never take a step beyond the ordinary because their minds have drifted into sleep mode. Going through the motions, thinking the same old stuff and delivering the same results, they stand out like beacons of disappointment. Sleepwalkers can be found orbiting Planet Complacency. This place is in the arch enemy of success! It is a huge planet, more powerful than the inhospitable Rock Bottom, it appears to be a comfortable, safe and popular place to be. Yet this silent assassin is responsible for snuffing out millions of dreams and kidnapping untold potential. Stepping Beyond Ordinary The Polar Bear Pirates’ mission is to re-awaken dormant talent and release untapped potential. Join them and meet a cast of amazing characters, from Neg Ferrets and Bloaters, to Amps and Vamps. One thing’s for sure, you’ll come out the other side inspired and ready to get the best out of your team and the people around you. Polar Bear Pirates shows you how to motivate everyday people to deliver extraordinary results.

Download or read book Tree of Smoke written by Denis Johnson and published by Macmillan. This book was released on 2007-09-04 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: Once upon a time there was a war . . . and a young American who thought of himself as the Quiet American and the Ugly American, and who wished to be neither, who wanted instead to be the Wise American, or the Good American, but who eventually came to witness himself as the Real American and finally as simply the Fucking American. That’s me. This is the story of Skip Sands—spy-in-training, engaged in Psychological Operations against the Vietcong—and the disasters that befall him thanks to his famous uncle, a war hero known in intelligence circles simply as the Colonel. This is also the story of the Houston brothers, Bill and James, young men who drift out of the Arizona desert into a war in which the line between disinformation and delusion has blurred away. In its vision of human folly, and its gritty, sympathetic portraits of men and women desperate for an end to their loneliness, whether in sex or death or by the grace of God, this is a story like nothing in our literature. Tree of Smoke is Denis Johnson’s first full-length novel in nine years, and his most gripping, beautiful, and powerful work to date. Tree of Smoke is the 2007 National Book Award Winner for Fiction.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book A Year of Living Kindly written by Donna Cameron and published by She Writes Press. This book was released on 2018-09-25 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2020 New York City Big Book Awards Winner in Self-Help: Motivational 2020 14th Annual National Indie Excellence Award-Winner in Self-Help Motivational 2019 IPPY Gold Medal Winner: Self Help 2019 Nautilius Book Awards Gold Winner in Personal Growth & Self-Help 2019 Next Generation Indie Book Awards: Gold Medal Winner in Motivational 2019 Readers’ Favorite Awards: Gold Medal Winner in Nonfiction Self-Help 2019 Eric Hoffer Award Winner: Self-Help 2019 Independent Author Network Book of the Year Awards: First Place in Self-Help 2019 Chanticleer I & I Book Awards for Instruction and Insight Finalist 2019 International Book Awards: Finalist, Self-Help: General 2019 Nancy Pearl Best Book Award: Finalist in Memoir 2019 Eric Hoffer Montaigne Medal: Finalist 2019 Foreword Indies Finalist: Adult Nonfiction—Self-Help Kirkus Reviews Best Books of 2018 Being kind is something most of us do when it’s easy and when it suits us. Being kind when we don’t feel like it, or when all of our buttons are being pushed, is hard. But that’s also when it’s most needed; that’s when it can defuse anger and even violence, when it can restore civility in our personal and virtual interactions. Kindness has the power to profoundly change our relationships with other people and with ourselves. It can, in fact, change the world. In A Year of Living Kindly—using stories, observation, humor, and summaries of expert research—Donna Cameron shares her experience committing to 365 days of practicing kindness. She presents compelling research into the myriad benefits of kindness, including health, wealth, longevity, improved relationships, and personal and business success. She explores what a kind life entails, and what gets in the way of it. And she provides practical and experiential suggestions for how each of us can strengthen our kindness muscle so choosing a life of kindness becomes ever easier and more natural. An inspiring, practical guide that can help any reader make a commitment to kindness, A Year of Living Kindly shines a light on how we can create a better, safer, and more just world—and how you can be part of that transformation.

Download or read book Sharp Objects written by Gillian Flynn and published by Crown. This book was released on 2006-09-26 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOW AN HBO® LIMITED SERIES STARRING AMY ADAMS, NOMINATED FOR EIGHT EMMY AWARDS, INCLUDING OUTSTANDING LIMITED SERIES FROM THE #1 NEW YORK TIMES BESTSELLING AUTHOR OF GONE GIRL Fresh from a brief stay at a psych hospital, reporter Camille Preaker faces a troubling assignment: she must return to her tiny hometown to cover the murders of two preteen girls. For years, Camille has hardly spoken to her neurotic, hypochondriac mother or to the half-sister she barely knows: a beautiful thirteen-year-old with an eerie grip on the town. Now, installed in her old bedroom in her family's Victorian mansion, Camille finds herself identifying with the young victims—a bit too strongly. Dogged by her own demons, she must unravel the psychological puzzle of her own past if she wants to get the story—and survive this homecoming. Praise for Sharp Objects “Nasty, addictive reading.”—Chicago Tribune “Skillful and disturbing.”—Washington Post “Darkly original . . . [a] riveting tale.”—People

Download or read book The Trusted Executive written by John Blakey and published by Kogan Page Publishers. This book was released on 2020-10-03 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHORTLISTED: CMI Management Book of the Year 2017 - Commuter's Read Category (previous edition) The Trusted Executive helps leaders deliver outstanding results, create inspiring relationships and provide a positive contribution through the power of trustworthy leadership. In the shifting world of business, affected by trends involving robotics, AI, data privacy, the #metoo movement, climate crisis, employment rights and income inequality, trust and truthfulness have become the agenda. But how can business leaders and executives build trust in an untrusting world? The Trusted Executive, gives leaders the tools to build trust by focusing on ability, integrity and benevolence. Providing a range of tools, exercises, examples and case studies, the fully updated edition will help readers: - Understand the primary role of trust as a leadership skill - Build trust around themselves as a leader, and develop role modelling behaviours - Lead transformation change within their own organization - Develop strategies to deal with unwanted violations of trust within their business

Download or read book Atomic Habits written by James Clear and published by Penguin. This book was released on 2018-10-16 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 New York Times bestseller. Over 20 million copies sold! Translated into 60+ languages! Tiny Changes, Remarkable Results No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights. Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field. Learn how to: make time for new habits (even when life gets crazy); overcome a lack of motivation and willpower; design your environment to make success easier; get back on track when you fall off course; ...and much more. Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.

Download or read book Persuade written by Philip Hesketh and published by John Wiley & Sons. This book was released on 2015-09-24 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to influence others and get your own way more often Wouldn't it be great if you could get the pay rise you've asked for, win the business you've pitched for or get that job you so desperately want? Well, with this book you can learn how to get inside the head of the person making the decision and find out exactly what is it that's going to get them to say yes! Persuade explains the seven psychological drivers that motivate us all. By understanding these drivers and the impact they have on our own lives, we can gain valuable insights into how we can motivate ourselves, improve our relationships, negotiate more effectively, get people to like us and ultimately get our own way more often. Persuade: Is written in Philip's trademark humorous, yet well-researched style Draws from scientific and psychological sources Is delivered in short, accessible, bite-sized chapters

Download or read book Sort Your Brain Out written by Jack Lewis and published by John Wiley & Sons. This book was released on 2014-05-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Optimize your brainpower and performance with practical tools and skills The human brain is constantly rewiring its 160 billion cells, continually and imperceptibly changing the way we think. Because of that, we can fundamentally change the way our brains work—for the better. Sort Your Brain Out shows you how to re-wire your brain to be more creative, make better decisions, improve your mood and memory, manage stress, and stave off senility. The book explains how the brain works and what you can do every day to subtly alter your behaviours, beliefs, and motivations to create positive change in your life and health. Presents tools and exercises for maximizing your brain power Written by brain scientist and television personality Dr. Jack Lewis and motivational speaker Adrian Webster Includes brain-powered self-help advice that will improve your mood, help you deal with stress, and be better and smarter at work or in your everyday life In Sort Your Brain Out, you'll discover how to shape and control the most adaptable organ in your body to think more creatively, keep your memory sharp, and live a better life on a daily basis.