Download or read book The Virtual Reference Handbook written by Diane Kaye Kovacs and published by . This book was released on 2007 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
Download or read book The Virtual Reference Handbook written by Diane Kaye Kovacs and published by . This book was released on 2007 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communication techniques - chat slang, IM shorthand, emoticons, etc - to better serve your users.
Download or read book The Virtual Reference Librarian s Handbook written by Anne Grodzins Lipow and published by Neal-Schuman Publishers. This book was released on 2003 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: All of the forms, surveys and exercises found in this text are reproduced on the CD-ROM, enabling the reader to customize them to suit their needs and situation.
Download or read book Virtual Lives written by James D. Ivory Ph.D. and published by Bloomsbury Publishing USA. This book was released on 2012-01-06 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the THE source for information on virtual worlds, covering every aspect of this intriguing and fast-changing social practice and the technologies upon which it rests. Virtual Lives: A Reference Handbook describes the history, development, and role of virtual worlds, also known as virtual environments and immersive virtual environments. It provides detailed background about virtual worlds and their societal impact, from early precursors and inspirations to the latest trends and developments. Specifics on user demographics are included, as are descriptions of virtual worlds' functions, discussion of societal concerns and opportunities, and information about relevant research data and key persons and organizations. Although virtual worlds in their current form are a relatively new phenomenon, other online social environments have served as precursors for decades and literary inspirations go back even further. This handbook therefore covers some early developments dating back to the mid-20th century. Its primary focus, however, is on developments since the mid-1990s and especially on the current state and social impact of virtual worlds, including their impact both in the United States and around the world.
Download or read book Virtual Reference Service written by Elizabeth P. Spring and published by . This book was released on 2003 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Implementing Virtual Reference Services written by Beth Thomsett-Scott and published by American Library Association. This book was released on 2013-02-07 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Download or read book Virtual Reference Training written by Buff Hirko and published by American Library Association. This book was released on 2004-03-29 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.
Download or read book Leadership in Science and Technology A Reference Handbook written by William Sims Bainbridge and published by SAGE Publications. This book was released on 2011-10-20 with total page 985 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 2-volume set within the SAGE Reference Series on Leadership tackles issues relevant to leadership in the realm of science and technology. To encompass the key topics in this arena, this handbook features 100 topics arranged under eight headings. Volume 1 concentrates on general principles of science and technology leadership and includes sections on social-scientific perspectives on S&T leadership; key scientific concepts about leading and innovating in S&T; characteristics of S&T leaders and their environments; and strategies, tactics, and tools of S&T leadership. Volume 2 provides case studies of leadership in S&T, with sections considering leadership in informal communities of scientists and engineers; leadership in government projects and research initiatives; leadership in industry research, development, and innovation; and finally, leadership in education and university-based research. By focusing on key topics within 100 brief chapters, this unprecedented reference resource offers students more detailed information and depth of discussion than typically found in an encyclopedia entry but not as much jargon, detail or density as in a journal article or a research handbook chapter. Entries are written in language and style that is broadly accessible, and each is followed by cross-references and a brief bibliography and further readings. A detailed index and an online version of the work enhances accessibility for today′s student audience.
Download or read book 21st Century Communication A Reference Handbook written by William F. Eadie and published by SAGE. This book was released on 2009-05-15 with total page 993 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highlights the most important topics, issues, questions, and debates affecting the field of communication in the 21st Century.
Download or read book Virtual Reference Services written by Stacey Kimmel and published by CRC Press. This book was released on 2003-09-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site
Download or read book Reaching Diverse Audiences with Virtual Reference and Instruction written by Meredith Powers and published by Rowman & Littlefield. This book was released on 2019-04-15 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reaching Diverse Audiences with Virtual Reference and Instruction features practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship. The guidebook aims to provide a range of options that can be adapted for your community’s needs.
Download or read book Chat Reference written by Jana Ronan and published by Libraries Unlimited. This book was released on 2003-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Functioning as a blueprint, this guide leads the reader through the many decisions and considerations involved in setting up a real-time reference service. Ronan introduces both basic and advanced real-time reference software, offers practical information about features, advantages, and disadvantages, and discusses human and organizational issues. How does one start a virtual reference service? What types of software are available? This comprehensive guide to live virtual services answers these and other questions. Intended as a blueprint, the book is designed to lead the reader through the many decisions and considerations involved in setting up a real-time reference service. Acclaimed expert Jana Smith Ronan introduces both basic and advanced real-time reference software, offers practical information about features, advantages, and disadvantages, and discusses human and organizational issues, such as staffing, training, and administration. Complete with five case studies from successful real-time reference services, this guide provides readers with a better understanding of real-time reference and an ability to make educated decisions on what's best for their library and their patrons.
Download or read book 21st Century Anthropology A Reference Handbook written by H. James Birx and published by SAGE. This book was released on 2010-06-10 with total page 1139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highlighting the most important topics, issues, questions and debates, these two volumes offer full coverage of major subthemes and subfields within the discipline of anthropology.
Download or read book A Reference Handbook of the Medical Sciences written by Albert Henry Buck and published by . This book was released on 1916 with total page 1012 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book 21st Century Education A Reference Handbook written by Thomas L Good and published by SAGE Publications. This book was released on 2008-10-01 with total page 1031 pages. Available in PDF, EPUB and Kindle. Book excerpt: 21st Century Education: A Reference Handbook offers 100 chapters written by leading experts in the field that highlight the most important topics, issues, questions, and debates facing educators today. This comprehensive and authoritative two-volume work provides undergraduate education majors with insight into the rich array of issues inherent in education—issues informing debates that involve all Americans. Key Features: · Provides undergraduate majors with an authoritative reference source ideal for their classroom research needs, preparation for GREs, and research into directions to take in pursuing a graduate degree or career · Offers more detailed information than encyclopedia entries, but not as much jargon, detail, or density as journal articles or research handbook chapters · Explores educational policy and reform, teacher education and certification, educational administration, curriculum, and instruction · Offers a reader-friendly common format: Theory, Methods, Applications, Comparison, Future Directions, Summary, References and Further Readings 21st Century Education: A Reference Handbook is designed to prepare teachers, professors, and administrators for their future careers, informing the debates and preparing them to address the questions and meet the challenges of education today.
Download or read book Library and Information Science written by Michael F. Bemis and published by American Library Association. This book was released on 2014-03-03 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.
Download or read book The Virtual Reference Desk written by R. David Lankes and published by . This book was released on 2006 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? This book aims to guide librarians through training and staffing models, by looking at these models' performance standards and evaluation tools.
