Download or read book The Top Performer s Guide to Conflict written by Tim Ursiny and published by Sourcebooks, Inc.. This book was released on 2006-11-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively. The Top Performer's Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effective guide is perfect for managers to give to employees facing this tough issue.

Download or read book The Top Performer s Guide to Change written by Tim Ursiny and published by Sourcebooks, Inc.. This book was released on 2006-08-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Top performers just like you face change every day. In our fast-paced business world, you must know how to adapt to change quickly and seamlessly. The Top Performer's Guide to Change is your essential change handbook, giving you the tools you need to manage change and come out on top. Discover: Why you must know how to handle change How to increase your "luck" in changing times What dangers lurk in every change How to adapt and take charge Secrets to impacting and leading others Tools to guide you during change Top performers are champions of change. You are just a short read away from mastering this essential skill.

Download or read book The Top Performer s Guide to Speeches and Presentations written by Tim Ursiny Ph.D. and published by Sourcebooks, Inc.. This book was released on 2007-04-01 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Speeches and presentations are a facet of almost everyone's career, from professional speakers to executives to teachers. Top performers just like you struggle every day to not only get their message across, but convince the audience to change their actions according to that message. The Top Performer's Guide to Speeches and Presentations is your essential handbook full of tips for crafting effective, engaging presentations that accomplish your goal, be it selling a product or service or teaching a new system. Discover: The four cornerstones of dynamic speaking and communication How to best use your eyes, voice, and body language Relating to your audience through story Tools for preparing a masterful Powerpoint presentation Developing your own signature style Tips and hints to ensure that your audience responds with action

Download or read book The Top Performer s Guide to Leadership written by Judith Orloff and published by Sourcebooks, Inc.. This book was released on 2008-01-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great Leadership Makes an Impact Business needs great leaders. Of all the skills a top performer can master, this may be the most important. The Top Performer's Guide to Leadership is your essential leadership handbook, giving you the tools and techniques you need to become an authentic, influential leader and come out on top. Discover: --How to inspire and get results --Why integrity is essential to leadership --Tools for developing a clear and powerful vision --What qualities people look for in leaders --How to transform conflict into growth --Tips for mentoring and empowering others Top performers know that leadership is key to success. You are just a short read away from mastering this essential skill.

Download or read book The Top Performer s Guide to Attitude written by Tim Ursiny and published by Sourcebooks, Inc.. This book was released on 2008-01-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Top Performer's Guide to Attitude examines the crucial topic of attitude in the workplace, in a short guide that employees will want to read and managers will want to give out. Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers. In this short and effective guide, Ursiny and DeMoss give the tools and techniques needed to come out on top: -Making smart choices -Focusing your actions -Empathizing and strategizing -Picking your relationships -A weekly attitude plan Using exercises and checklists, employees will find it easier to bring a positive and productive attitude to the workplace and managers will see a vast improvement in their staff.

Download or read book The Top Performer s Guide to Project Management written by Susan Benjamin and published by Sourcebooks, Inc.. This book was released on 2007-06-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plan and Execute Projects that Deliver Amazing Results No matter what business you're in, effective project management is a cornerstone of your success. Top performers understand not only how to get results, but how to draw a project to the right conclusion exactly when it's needed. The Top Performer's Guide to Project Management gives you a quick yet definitive overview of how project management works and ways of creating the best possible results. Discover: Why project management is so important How to set and meet deadlines Budgeting and sticking to it Tips for dealing with obstacles Bringing the project to a satisfying and happy ending Top performers know how to plan and run a successful project. You are just a short read away from mastering this essential skill.

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

Download or read book Conflict 101 written by Susan H. SHEAROUSE and published by AMACOM. This book was released on 2011-05-11 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.

Download or read book A Life Less Anxious written by Steve Pavilanis and published by Alpen Publishing Company. This book was released on 2009-11-11 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you have a tremendous fear of public speaking, flying, or other social situations? Do you live in fear of having another panic attack? Do you depend on antidepressants, alcohol, or other medications to calm you down or help you sleep? If so, you're not alone. Tens of millions of Americans are affected by anxiety disorders and many more worldwide. I personally struggled for five years with extreme social anxiety and panic attacks, constantly battling my own scary and seemingly uncontrollable thoughts. I finally found the path to freedom from excessive worry, medication, and fear. I have overcome these problems and now live my life with a greater sense of inner peace and calmness. I'm not a medical doctor, psychiatrist, or therapist of any sort. I am simply a normal guy whose life was once overrun with constant worry, fear, and depression. With great determination, research, and trial and error, I have returned to a healthy state of wholeness and optimism. My book details many of the problems I encountered daily, struggles that anyone suffering from anxiety can certainly relate to. I expand in detail upon my journey towards personal freedom, the valuable lessons I learned along the way, and how to apply them to your own life. I discuss why I had several severe relapses with my progress, and how you can avoid the same pitfalls. Some of the highlights of the book include: Education - Explanations of what anxiety is, and how it affects your body and mind. Strategy - How to formulate a plan to overcome your own fears and self-created limitations. Techniques - Discussions of the various physical and mental techniques I found most helpful in my recovery and still practice today, including meditation. Inspiration - I show you how to gain a sense of urgency and inspiration to change your life. Life Changes - Adjustments to your lifestyle to help encourage a peaceful mind and body. Are you ready to get your life back?

Download or read book Adviser Secrets How to Become a Top Performer written by Dennis Sommer and published by iUniverse. This book was released on 2008-09 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's fast paced changing business world, professionals must work smarter than ever to improve their performance. What worked in the past doesn't work today. Clients are more knowledgeable and demanding. Competitors are more aggressive and cutthroat. Technical mastery of your vocation will only take you as far as an "average" performer. Within the pages of this book, the author reveals a revolutionary approach called the "Adviser Success Model" and walks the reader step-by-step through 13 of the most important communication skills used by top performers. As a top performer you will: earn more money; get that new job or promotion; increase your client base; close more deals; increase your gross sales revenue; improve your profit margin; retain clients for life; and much more. This book is intended for business owners, consultants, sales and service professionals who serve clients on a daily basis. Traditionally these are outside clients (sometimes they may be referred to as customers in your organization). Recently I've also found tremendous success implementing the art of client communication with professionals working with internal clients, that is those professionals who provide services for others within the same organization. It doesn't matter where you fit in the above description. The tips and techniques I provide will help you become a master communicator and top performer in your profession. I will focus on the most critical communication skill areas and provide you with successfully proven techniques. This book will cover: Questioning - How to ask powerful, smart and insightful questions Listening - How to become an effective listener Objection Handling - How to eliminate client objections and resistance Preparing A Presentation - How to inspire and motivate an audience Delivering A Presentation - How to persuade your client to your recommendations Planning A Meeting - How to plan the most effective meeting Facilitating A Meeting - How to run the most effective meeting Words and Stories - How to use words and stories to get your point across The Written Word - How to utilize the most overlooked written communication Memos And Reports - How to develop powerful reports and memos Gatekeeper Barriers - How to get client gatekeepers to help you win Self Promotion - How to promote yourself to the top of your profession Household Name - How you can become a household name in your industry Although there have been books published on many of these topics in the past, this book contains new approaches that focus on the critical client and business challenges you are facing today. The primary goal and objective of this program is to help you build your foundation for becoming a top performer in your profession.

Download or read book Principles of Conflict Transformation written by Pastor Dr. Mezgebu A. Tucho and published by Xlibris Corporation. This book was released on 2016-11-04 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will outline a theological transformative approach that is effective in resolving congregational conflict and has shown that, in the question of how the contemporary congregation might address conflict, the answers lie not only in the process James taught his audience in his chapter four of hus epistle but in a deeper understanding of the kind of kingdom Jesus embodied and his expectations of how its members would live with a clear sense of their own standing before God and one another. It will develop a dialogue between conflict theory and theology to create a solution that helps transform conflict into positive outcomes. Conflict transformation is a new approach to conflict resolution that attempts to describe what ought to happen in conflict more precisely. It is a step beyond conflict resolution and points toward a deep transformation in the conflicting parties, stopping the issues that trigger violence and allowing peace in relationships. Resolution focuses on the present conflict or issue and finds the solution. Transformation focuses on the people involved in the conflict and their permanent relationships with each other. Conflict transformation occurs only when true wisdom reigns among people in congregation. It agrees with Vayrynen (1991) that actor transformation is critical to transform conflict into something good and beneficial to the organization. However, unlike Vayrynen, it believes that, unless actor transformations occur, any other transformations (e.g., issue, rule, and structure) will be only temporary, and the conflict that had been controlled in the present will reemerge later on in the future unless the falsely wise members are replaced with truly wise ones.

Download or read book Leading High Performers written by Eric Snow and published by Wordclay. This book was released on 2010-01-04 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: In LEADING HIGH PERFORMERS, Snow develops his experience on the court into a formula to help corporate and organizational leaders understand how to get their high performers, MVPs, and top new recruits to perform better and follow their leadership. Because like basketball players today's organization leaders must be "fast, fluid, and flexible" to be successful, these new times, demand new leaders.

Download or read book Get Things Done written by Robert Kelsey and published by John Wiley & Sons. This book was released on 2014-02-07 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Robert Kelsey’s What’s Stopping You? has become a self-help classic. His What’s Stopping You? books have helped thousands of people worldwide overcome their limiting beliefs and bash through their barriers to success. Now Robert is back to help us defeat the obstacles that stop us achieving more in our everyday lives. Many of us have the greatest of intentions but find ourselves procrastinating, which results in low attainment and frustrated ambitions. Grounded in solid psychological research Robert helps us examine why we might have these tendencies and how to overcome them in order to feel more together, in control and on-top of everything. Looks at the psychology behind why we procrastinate, in order to understand and change our behaviour, forming new, effective habits Provides practical solutions to help us ‘get things done’ in real life situations including meetings, on the phone, with e-mail, looking for a job and starting a business Includes techniques to improve focus and aid concentration Examines how disorganisation is not innate and how we can learn processes that will allow us to be more effective How to bring control to certain areas of your life and reduce stress and uncertainty Get Things Done is emotional ergonomics for the organisationally-challenged individual – at home, at work, with themselves, and with others.

Download or read book The Business Coaching Toolkit written by Stephen G. Fairley and published by John Wiley & Sons. This book was released on 2010-06-15 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the 10 best Coaching practices for solving problems and implementing change with clients--right away Coaching works, there's no doubt about that. But the coaching industry is going through tremendous change that all professional coaches need to address. Equipping coaching professionals to stay on the cutting-edge of their craft, The Business Coaching Toolkit: Top 10 Strategies for Solving the Toughest Dilemmas Facing Organizations expertly provides a collection of application-based, proven tools that present creative solutions to common situations encountered in today's workplace. This hands-on guide creatively empowers professionals to: * Achieve greater performance by identifying and maximizing strengths and managing weaknesses * Lead their team or client through setting specific, measurable, and reasonable goals * Discover the deeper meaning of vision and tie goals into the client's core values * Guide clients through a comprehensive analysis of their current situation--the good, the bad, and the ugly Whether it's increasing a client's time management skills, giving feedback to an employee, or building a leadership team, The Business Coaching Toolkit presents a valuable supply of straightforward exercises designed to bring a new dimension to every coaching professional's work with clients.

Download or read book Coaching the Sale written by Tim Ursiny and published by Sourcebooks, Inc.. This book was released on 2006-06-01 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selling in the 21st century is a whole new game. Every day you face educated and skeptical buyers who are tired of traditional sales techniques and tricks. A whole new playbook is needed to focus on what works and unlock your potential. Coaching the Sale brings the power of coaching to the sales process. It involves a respectful approach in which you create solutions with your prospects, resulting in greater buy-in and increased client loyalty. Using the 3D Sales Solution, you will learn to: Discover the Issues Discuss Solutions Decide an Outcome Coaching the Sale is an entirely new approach to sales, one designed to win over today's cynical customers. If you learn to work with your clients and bring them on your team, they will let you coach them to bigger sales and a long-term relationship.

Download or read book The Project Managers Guide to IDIQ Task Order Service Contracts written by Mark E. Salesky and published by Springer. This book was released on 2016-11-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year the US federal government will spend roughly 100 billion dollars through competitive IDIQ (Indefinite Duration Indefinite Quantity) contracts. When you add in contracts awarded by State governments and commercial organizations using very similar processes you’re looking at 700 billion dollars’ worth of business. Getting a slice of that pie depends on how well you manage the contracting project. This is because IDIQs are essentially empty contract structures which then require a second round of winning task orders. For contracts with the government, this two-step structure which is specified in law and regulation, has specific pitfalls and opportunities which are rarely the subject of contract and project management training. Salesky’s coaching style talks you through the specific challenges in the startup, management, and closing of the IDIQ. This book gives a pragmatic and best-practice description of the entire life cycle of this type of contract offering you the “inside advisor” you need to help you through the pragmatics issues of clients’, performers’, and bosses’ expectations.

Download or read book HBR Guides to Emotional Intelligence at Work Collection 5 Books HBR Guide Series written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-11-14 with total page 623 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion. This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across. You’ll learn how to: Monitor and channel your moods and reactions Determine your emotional intelligence strengths and weaknesses Deal with difficult people Understand when to resolve a conflict head-on--and when to let it go Influence others across the organization Build supportive alliances with coworkers and colleagues Handle workplace stress in productive ways Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.