Download or read book The Telesales Handbook written by FRANK DAPPAH and published by OSTRICH PUBLISHERS. This book was released on with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Telesales handbook is an easy-to-digest guide on how to sell any product or service over the phone. One of the best books for sales reps and among the best telesales books. Quickly learn which products and services are best suited for phone sales, learn how to create your very own calling scripts with examples from other successful companies. This book will also serve as a very useful guide to help you develop a winning telesales and telemarketing strategy.
Download or read book The Telesales Handbook written by Stuart Pearce and published by Fastprint Publishing. This book was released on 2009 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Telesales Handbook is written for everyone facing the daily challenges of the telesales and call centre world. It is written in a clear and no nonsense way and packed with useful tips and advice making it a great reference guide to those just starting
Download or read book The Professional Telemarketers Handbook written by Elwyn Coventry and published by Topsy Publishing. This book was released on 2018-04-03 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Download or read book 42 Rules of Cold Calling Executives 2nd Edition written by Mari Anne Vanella and published by Happy About. This book was released on 2012-11 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vanella's easy-to-read guide gives concise, easy-to-implement methods to get results with cold calls.
Download or read book TeleSales Reference Guide written by Pro/Com (Firm) and published by . This book was released on 1988* with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Telesales Secrets written by Claes Simonsen and published by . This book was released on 2014-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is one of the fastest-growing industries in the world. It is also one of the industries with the greatest salary differences. While the majority of telemarketers make around the national average wage, the top phone sellers today make more than $1 million per year - some much more. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close. This book will make your pitch stronger and commissions higher. Give yourself the edge and join the phone seller elite.
Download or read book The Telesales Objections Handbook written by and published by . This book was released on 1989 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Telemarketing for Business written by Eugene B. Kordahl and published by Prentice Hall. This book was released on 1984 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are interested in planning and implementing a telephone mareting and telephone sales program, this book will show you how to do it. Every aspect from prospecting to program evaluation is covered. Also included are case studies of companies that have established telemarketing programs.
Download or read book The Telemarketing Handbook written by P. Marks and published by Random House Business. This book was released on 1989 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Phone Power written by and published by . This book was released on 1984 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Telesales Coaching written by Jim Domanski and published by Trafford Publishing. This book was released on 2012-10 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better? If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more. There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales. The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now. Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development. Here is some of what you'll learn: ���� Why most companies don't coach ���� The six things coaching definitely is not ���� Why you can't coach without clearly defined standards ���� Understanding that telesales is not a numbers game, it's a results game ���� How often you should monitor your reps (the answer may surprise you) ���� Where, when, and how to monitor your reps ���� How to use an "analyzing algorithm0/00 to avoid petty feedback ���� Who not to coach ���� Why the "sandwich feedback technique0/00 is a waste of time and effort ���� Why numeric rating systems are destructive ���� The Socratic feedback model the absolute best way to provide feedback ���� Other methods to enhance the coaching process Based on twenty-plus years of helping companies throughout North America implement successful telephone selling programs, this book gives you everything you need to turn your ordinary telesales reps into extraordinary telesales reps.
Download or read book Advanced Telephone Selling written by Simon Naudi and published by Chandos Publishing. This book was released on 2001 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text doesn't focus on techniques but claims that selling is about identifying why people buy and why they don't. It argues that if you avoid the things people don't like and do more of those they do, the end result is that the customer will want to buy from you.
Download or read book The Sales Compensation Handbook written by Stockton B. Colt and published by Amacom Books. This book was released on 1998 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated and expanded, THE SALES COMPENSATION HANDBOOK contains information and tools necessary to design and implement top-notch sales compensation programs. Experts at the consulting firm of Towers Perrin provide guidance on all aspects of compensating salespeople, including designing base salary, bonus, and commission scales; team selling roles and implications; linking compensation to company culture; cash and non-cash incentives; and more.
Download or read book The DialAmerica Teleservices Handbook written by Robert Doscher and published by McGraw-Hill Companies. This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The DialAmerica' Teleservices Handbook "Rich and Bob have done an outstanding job of presenting the DialAmerica approach to successful telemarketing. We are very proud to have the DialAmerica name associated with this book and plan to recommend it to all of our employees, clients, and friends in the business." -- Arthur Conway, President DialAmerica Marketing, Inc. "At last, a complete guidebook to getting the most out of the powerful telephone medium. Doscher and Simms present detailed practical guidance on planning and execution, as well as a very valuable chapter on how telemarketing will change over the next decade. I recommend this book to marketers everywhere." -- Ruth P. Stevens, Adjunct Professor, Direct Marketing, NYU Chair, Business-to-Business Council, Direct Marketing Association ""The DialAmerica Teleservices Handbook" is your checklist to make sure everything is working at peak efficiency and to improve what you've got. . . . This is a book I will keep in my personal library and will refer to again and again. Thank you, Richard Simms and Bob Doscher, for creating it!" -- From the Foreword by Denny Hatch, former editor of "Target Marketing" and author of "2,239 Tested Secrets for Direct Marketing Success" Ready to increase sales, get closer to your customers, upsell and cross-sell with greater ease than ever before? "The DialAmerica Teleservices Handbook" walks you through the design and execution of a successful telemarketing campaign, from writing the script to fulfilling the order. You'll find the answers to questions such as: How do I make the campaign a positive experience for my customers? What if my house lists don't have phone numbers? Should I hire anagency and/or a consultant? What kind of technology do I need for telemarketing? How do I handle credit and collection? Can I incorporate market surveys into my efforts? How do I generate qualified leads? Learn the secrets of one of the nation's largest telephone marketing organizationsand make your telemarketing campaign a ringing success!
Download or read book Phone Power written by Culpepper and Associates Staff and published by . This book was released on 1996-06-01 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Handbook of Telemarketing written by Michael Stevens and published by . This book was released on 1991 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Telemarketing in Action written by Michael Stevens and published by McGraw-Hill Companies. This book was released on 1995-01-01 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt:
