Download or read book The Role of Property Managers in Providing Barrier Free Environment in the Shopping Centres of Hong Kong written by 梁芷菱 and published by . This book was released on 2015 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Role of Property Managers in Providing Barrier Free Environment in the Shopping Centres of Hong Kong written by Tsz-Ling Leung and published by Open Dissertation Press. This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "The Role of Property Managers in Providing Barrier Free Environment in the Shopping Centres of Hong Kong" by Tsz-ling, Leung, 梁芷菱, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: The concept of barrier free environment was first developed in Scandinavian countries encouraging the interaction amongst all walks of people in society. It was further extended to other countries and resulted in the popularization of the use of universal design in built premises. In Hong Kong, legislations against disability discrimination and code of practice on barrier free accessibility are established for the landlords, designers, engineers and property managers to follow with. Along with the raising concerns on barrier free environment, various stakeholders have placed great emphasis on such provision. Shopping centres are publicly accessible premises and can be commonly found in Hong Kong. Other than the developers, property managers are the major stakeholder of the shopping centres in respect of the provision of barrier free environment. Newly built shopping centres are equipped with barrier free facilities according to the legislative requirements. However, there is a lack of such facilities in older shopping centres. Property managers, thus, play an important role in providing add-on barrier free facilities together with barrier free services in the shopping centres. This paper aimed to study the impacts of various external and internal factors on the role of property managers in the provision of barrier free environment, and make recommendations for property managers to provide and promote barrier free environment in Hong Kong shopping centres. External factors include government legislation and government agencies, advocacy groups for persons with disabilities, mass media and professional associations of property management industry. For internal factor, company concern and participation will be used to study the impact on the role of property managers. To study the roles of property managers, questionnaire survey on shopping centre management practitioners and case studies on two shopping centres with different property managers were conducted. It was found that property managers perform different roles in response to the different factors during the provision of barrier free environment. Through the analysis on the role of property managers, the study wishes to raise the awareness of the property management industry in regards of the provision of barrier free environment. It is hoped that the industry could further contribute in the achievement of equal opportunities and social inclusion through the promotion and provision of barrier free environment in shopping centres. Subjects: Real estate management - China - Hong Kong Shopping centers - Barrier-free design - China - Hong Kong

Download or read book The Application of Barrier Free Facilities in Shopping Centres in Hong Kong written by Chun-Chun Chan and published by . This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "The Application of Barrier-free Facilities in Shopping Centres in Hong Kong" by Chun-chun, Chan, 陳真真, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: This discussion studies the application of barrier-free facilities in shopping centres in Hong Kong. Through literature review of "barrier-free" concept and the oversea examples, the meaning of "barrier-free" is discussed. This study targets three categories of shopping centres namely shopping centers owned by The Hong Kong Housing Authority (the Housing Authority), shopping centres owned and managed by the Link and shopping centres privately owned by single developer. Via literature review, a questionnaire survey on disabled people about their general comments to different shopping centres and a site survey conducted to the six shopping centres from the perspective of property manager, the application of barrier-free facilities in two shopping centres of each category are examined. Research questions are raised and answered: what are facility users' comments to each category of shopping centres when they were interviewed? Is there a relationship between the performance on facility categories and different shopping centres? Do the users' comments differ from those of a property manager? Is there any difference between shopping centres managed by the same authority and why? What are major reason behind accessibility problems observed generally and how and who to improve the status quo? Sub chapter 3.5.1 reviews the questionnaire result that shopping centres owned and managed by the Link has the best performance in the application of different barrier-free facilities while the worst comments were given to shopping centers owned by the Housing Authority. Based on the questionnaire results, sub chapter 3.5.2 discusses the influence of business position of different shopping centres on the resources allocation, general policy and practice of barrier-free facilities based on questionnaire results reviewed in sub chapter 3.5.1. Sub chapter 4.4.1 discusses observation of uneven efforts on accessibility practices and facility application in different shopping centres under the same management authority after site survey in two shopping centres in each of three categories was conducted. Sub chapter 4.4.2 reviews the similarity in result of site survey and questionnaire survey conducted on the shopping centres owned and managed by The Link while the shopping centres owned by single developers are found to have worse performance on entrance accessibility as compared to questionnaire results. Observation of irresponsive attitude to overcome accessibility insufficiency is discussed in sub chapter 4.4.3. As the site survey exposes the lack of barrier free facilities and non-compliance with standards requirements in different shopping centres due to lack of advisory resources from the government, insufficient knowledge and skills of the management staff and lack of quality assurance in manufacturing and installation of barrier-free facilities, three suggestions are discussed in sub chapter 5.2.1, 5.3.1 and 5.4.1 including panel for registration and certification of quality contractors and service providers, vocational training and exchange of ideas, review on existing regulations for obligatory provision of barrier free facilities to improve the accessibility performance in different shopping centres. Subjects: Shopping centers - Barrier-free design - China - Hong Kong

Download or read book PROPERTY MGMT SERVICE QUALITY written by Chun-Tat Ha and published by Open Dissertation Press. This book was released on 2017-01-26 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "Property Management Service Quality of Shopping Centres in Hong Kong: a Study of Tenant's and Customers' Satisfaction" by Chun-tat, Ha, 夏進達, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: In a highly competitive market like Hong Kong, shopping centres have to be constantly improving in order the meet the needs of your clients. The research here aimed to find out what factors from the service quality aspect as well as from the external environment aspect those were likely to be seen as more important by customers (shoppers) and tenants respectively. It was found that customers tended to treat external factors like accessibility and trade mix as more important than others, whereas tenants tended to think that service quality was more important. The common result from the two groups of participant was that both customers and tenants treat a factor as the most important when it has the strongest influence to them. From the customers' point of view, it was time consumption, whereas from the tenants' angle, factors that had the strongest influence to their business was considered to be the most related factor to their satisfaction. At the end of the paper, it discussed how property management could use the finding of this research for future use. Subjects: Shopping centers - China - Hong Kong - Management

Download or read book A Guide to Effective Property Management in Hong Kong written by Francis K. Loo and published by Hong Kong University Press. This book was released on 1994-11-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Guide to Effective Property Management in Hong Kong brings together the practical experience and insights of a chartered surveyor who has had more than thirty years of experience in property management and real estate in Hong Kong and Canada. Property managers, property owners, administrators and students of the subject will find here a wealth of information and practical detail which provides the foundation for efficient and effective property management. The author also places particular emphasis on learning and improving interpersonal and communication skills.

Download or read book Professional Housing Management Practices in Hong Kong written by Rebecca Lai-Har Chiu and published by Hong Kong University Press. This book was released on 2006-10-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional housing management is of growing importance in Hong Kong and the "Hong Kong management model" is adopted in many neighbouring high-density cities. However, there has been by far no literature on the subject of housing management practices in Hong Kong. This book is therefore crucial in understanding how housing management makes significant contributions to the safety, viability, liveability and vibrancy of our high-density and high-rise environment. Since the late 1980s, housing education in this city has developed by leaps and bounds. A recent study found that over 3,000 junior practitioners would be seeking professional training or further study for career advancement. This book is an indispensable aid to self-study or taught courses.

Download or read book Challenges of Property Manager in Managing a Regional Shopping Centre Without Mature Transportation Network written by Swing Dauphin Tam and published by Open Dissertation Press. This book was released on 2017-01-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "Challenges of Property Manager in Managing a Regional Shopping Centre Without Mature Transportation Network: a Case Study of MegaBox" by Swing, Dauphin, Tam, 譚詩詠, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. DOI: 10.5353/th_b4255611 Subjects: Real estate management - China - Hong Kong - Case studies Shopping centers - China - Hong Kong - Management - Case studies

Download or read book Management of Hong Kong Shopping Centres Attracting Shoppers from China written by Hu Luo and published by . This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "Management of Hong Kong Shopping Centres Attracting Shoppers From China" by Hu, Luo, 罗虎, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: The economic status in mainland China has developed rapidly for the past decade which has impacted positively on people's financial situation, changes also occur due to more frequent economic corporation between Hong Kong and mainland. For the objective Account for the different means of attracting mainland shoppers in Hong Kong Shopping center, different groups of mainland people they have different focus, for the gender category, female care about more on the Trade and tenant mix, Accessibility and visibility, Promotional activities, Customer experience and Rent fix, but male care about more on the Shopping centre's environment and Management staff and service; for the Age category, there has not a rules for the preference of different age group; for the Education category, people has higher education level will concern more on the Trade and tenant mix, Promotional activities and Management staff & service; for the Income level, Trade and tenant mix, Shopping center environment and Management staff & service were concerned more by the people has higher income level, and people has lower income level is concern more on the Accessibility and visibility, according to the analysis of the different means of attracting mainland shoppers in Hong Kong Shopping center, the most important factor is even though for the mainland people, for different kind of mainland people it should focus on different marketing strategies base on the above results. For the second objective the impacts of rising number of mainland customers on the management of shopping center, First is the impacts due to the Core Elements, the overall positive impacts due to the rising number of mainland customers on the management of shopping center is it will increase the number of visitors and the sales revenue, the negative impact for this factor is shopping center need spend more money and time on the transportation cost of the mainland customer by providing free shuttle or refund the transportation cost, Second is the impacts due to Controllable variables in the internal environments, the overall positive impacts is to increase the revenue of the shopping center in a short term at the same time make the shopping center has a good reputation in a long term, the negative impact for this factor is the shopping center need consume more money to hire a facility and design team, Third is the impact due to Uncontrollable variables in the external environments, the positive impact is it will make the quality of the shopping center better than before and shopping center may have chance to seize a change to attract more mainland customers, but the negative impact is they may lose their advantage soon and failure in the future and need to spend time and to find a better way to educate the mainland people in order to make the shopping center more orderly. So the overall impact due to the increase mainland customer is positive DOI: 10.5353/th_b4834305 Subjects: Shopping centers - China - Hong Kong - Management

Download or read book The Application of Barrier free Facilities in Shopping Centres in Hong Kong written by 陳真真 and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Property Management Service Quality of Shopping Centres in Hong Kong written by 夏進達 and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Planning for the Handicapped to Provide a Barrier free Environment written by and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Inclusive Housing Management and Community Wellbeing written by Kwok-yu Edward Lee and published by Springer Nature. This book was released on with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Comparing the Attractiveness of Public and Private Shopping Centres in Hong Kong written by Yuk-Ping Yu and published by . This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "Comparing the Attractiveness of Public and Private Shopping Centres in Hong Kong" by Yuk-ping, Yu, 余玉冰, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: In the past decades, the performance of shopping centres under government owned was far from satisfaction. Subsequent to the divestment exercise in 2005, HA still owns a small number of remaining shopping centres. In 2012, there was a critical new trial for HA in developing a flagship regional shopping centre, Domain in Yau Tong. Superficially, this new HA shopping mall gives no difference from other private shopping centre no matter in design, outlook or internal layout. The essential point is that HA has made great effort to enhance the attractiveness of Domain. The success of Domain will be influential in the future development of public shopping centres. This research paper will use the SCATTR instrument factors as a measurement to do the questionnaire survey in order to assess whether the difference in management practices will affect the attractiveness of public and private shopping centres in Hong Kong taking consideration of the main management factors of goal complexity, formalization, political control and social responsibility. From the questionnaire survey of shoppers and interview result of managers, I find that, in a certain extent, positive or negative effect to the attractiveness of shopping centres are resulted from the difference in management of public-private sector. Basing on the research findings for relatively weaker in the attraction of public shopping centre, recommendations are given with inclination to the public sector side. Some but not all governmental problems like quality of housing management staff, the traditional barriers & constraints as well as accountability are identified and recommendations are also proposed. However, the essence does not argue that public or private sectors are better but awareness of the differences will enable both sectors‟ managers to be more effective in their own environments. The choice of tools used should balance between the policy compliance and problem solving. Subjects: Shopping centers - China - Hong Kong

Download or read book An Evaluation of the Agency Management Scheme for Hong Kong Housing Authority Shopping Centres written by Kit Wu and published by . This book was released on 2017-01-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "An Evaluation of the Agency Management Scheme for Hong Kong Housing Authority Shopping Centres" by Kit, Wu, 胡傑, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. DOI: 10.5353/th_b4389412 Subjects: Shopping centers - China - Hong Kong - Management Housing management - China - Hong Kong - Citizen participation Public housing - China - Hong Kong - Management - Citizen participation Privatization - China - Hong Kong - Case studies

Download or read book A Study of Property Management Services and Safety Condition of Buildings in Hong Kong written by Ka-Lun Li and published by Open Dissertation Press. This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "A Study of Property Management Services and Safety Condition of Buildings in Hong Kong" by Ka-lun, Li, 李嘉倫, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: This study is to investigate the property management services towards safety condition of buildings in Hong Kong. Those property management services were found under a larger framework on property management industry brought by the housing managers including Building Repair & Maintenance, Management of Environment, Property Management Services for Owners / Tenants / Community, Facility Management, Law in Practice, Finance Management, Human Resources Management and other attributes of property management services. The results of the survey implied that the housing managers or practitioners of the property management industry realized those services would brought to the safety condition of the building in Hong Kong with significant impacts, but most of them would only put their focuses on the facility management or Building Repair & Maintenance. From the study, we could see there was raising concern on Finance Management and Law in Practice which was conformed to the past literature on safety condition of the buildings. This study also showed how the socio-demographic characteristics would affect the perceptions of the housing managers and the practitioners of the property management industry on the property management services. Much more of this study is to explain the importance of considering the point of views of the different property management services in affecting the safety condition of the buildings. To illustrated the relationship between the property management services and the safety condition of the buildings in order to understand how important of the property management services is in maintaining the safety condition of the buildings. DOI: 10.5353/th_b5118529 Subjects: Real estate management - China - Hong Kong Buildings - China - Hong Kong - Safety measures

Download or read book The Role of Shopping Centre in Community Development in Hong Kong written by Wing-Shun Chu and published by . This book was released on 2017-01-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book A Guide to Effective Property Management in Hong Kong written by Francis K. Loo and published by . This book was released on 1991 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: