Download or read book The Role of Civic Technology in Facilitating Citizen Government Engagement written by Marina Martha Chekmarova and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: NYC311 is a customer relationship management tool that connects citizens to local government agencies whereby citizens access information and submit requests. Government agencies perceive NYC311 as primarily a request management platform that supports service delivery. Though the tool generates data that expresses community needs, it does not necessarily influence strategic agency initiatives. The extent to which this dataset represents community needs as compared to Community Board Budget Requests shows that while there are limitations to representation, 311 is filling a communication gap by providing a low barrier of interaction between citizens and their government. This paper concludes that despite government agencies' perception of NYC311 and the deeper representational challenge communities face, 311 has the potential to increase civic engagement through a reconceptualization and redesign of the tool.

Download or read book E Governance and Civic Engagement Factors and Determinants of E Democracy written by Manoharan, Aroon and published by IGI Global. This book was released on 2011-10-31 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Thia book examines how e-government facilitates online public reporting, two-way communication and debate, online citizen participation in decision-making, and citizen satisfaction with e-governance"--Provided by publisher.

Download or read book Citizen E Participation in Urban Governance Crowdsourcing and Collaborative Creativity written by Silva, Carlos Nunes and published by IGI Global. This book was released on 2013-06-30 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.

Download or read book Civic Technology written by Fouad Sabry and published by One Billion Knowledgeable. This book was released on 2022-07-10 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: What Is Civic Technology The term "civic technology" refers to software that improves the interaction between the people and the government by facilitating communication, decision-making, service delivery, and the political process. Civic technology is also known as "civic tech." It encompasses information and communications technology that provides the government with support in the form of software that was developed by community-led teams consisting of volunteers, nonprofits, consultants, and private companies. It also includes tech teams that work within the government and are known as embedded tech teams. How You Will Benefit (I) Insights, and validations about the following topics: Chapter 1: Civic technology Chapter 2: e-government Chapter 3: E-democracy Chapter 4: Center for Democracy and Technology Chapter 5: Civic engagement Chapter 6: e-participation Chapter 7: mySociety Chapter 8: Open government Chapter 9: Participatory Politics Foundation Chapter 10: Digital citizen Chapter 11: Citizen sourcing Chapter 12: OpenGov Foundation Chapter 13: Civic application Chapter 14: Digital India Chapter 15: Pia Mancini Chapter 16: World Forum for Democracy Chapter 17: Politics and technology Chapter 18: Civic technology companies Chapter 19: Brigade Media Chapter 20: Comparison of civic technology platforms Chapter 21: Tiago C. Peixoto (II) Answering the public top questions about civic technology. (III) Real world examples for the usage of civic technology in many fields. (IV) 17 appendices to explain, briefly, 266 emerging technologies in each industry to have 360-degree full understanding of civic technology' technologies. Who This Book Is For Professionals, undergraduate and graduate students, enthusiasts, hobbyists, and those who want to go beyond basic knowledge or information for any kind of civic technology.

Download or read book Civic Responsibility and Higher Education written by Thomas Ehrlich and published by Rowman & Littlefield Publishers. This book was released on 2000-01-25 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than a century ago, John Dewey challenged the education community to look to civic involvement for the betterment of both community and campus. Today, the challenge remains. In his landmark book, editor Thomas Ehrlich has collected essays from national leaders who have focused on civic responsibility and higher education. Imparting both philosophy and working examples, Ehrlich provides the inspiration for innovative new programs in this essential area of learning.

Download or read book Digital Government and Achieving E Public Participation Emerging Research and Opportunities written by Rodríguez Bolívar, Manuel Pedro and published by IGI Global. This book was released on 2020-06-25 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Download or read book Evaluating Civic Technology Design for Citizen Empowerment written by Erhardt Charles Graeff and published by . This book was released on 2018 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civic technology should empower us as citizens. Despite its breadth as a field, civic technology often takes its lead from Silicon Valley companies that espouse design goals potentially hazardous to participatory democracy. In this dissertation, I explore: How might we design civic technologies for citizen empowerment and evaluate their impact on this goal? With their growing role as mediators of democracy, it is insufficient for civic technology designers to evaluate their designs in terms of ease of use and increased engagement with their platform. Research from political and developmental psychology shows the importance to lifelong civic engagement of learning experiences that cultivate a citizen's perception they can make change (political efficacy) and their belief in having responsibilities to the public good (civic identity). To achieve these positive feedback loops, we need a richer framework for civic technology design. This dissertation proposes two solutions: 1) empowerment-based design principles for civic technology and 2) a prototype toolkit for evaluating the impact of civic technology on political efficacy. Because empowerment is contextual, the proposals here focus on tools and platforms built to support "monitorial citizenship," an increasingly popular form of civic engagement aimed at holding institutions accountable. To see these solutions in action, I report on a case study of SeeClickFix, a civic technology company that builds tools enabling citizens to report infrastructure problems to local governments. Two surveys of political efficacy and a randomized experiment with active users of SeeClickFix, followed by interviews with SeeClickFix staff, indicate the validity and utility of evaluating political efficacy as a measure of empowerment as well as the limitations of testing for incremental improvements.

Download or read book Citizen 2 0 Public and Governmental Interaction through Web 2 0 Technologies written by Kloby, Kathryn and published by IGI Global. This book was released on 2012-03-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.

Download or read book Civic Engagement and Politics Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-01-04 with total page 1470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating transparency between government and citizens through outreach and engagement initiatives is critical to promoting community development and is also an essential part of a democratic society. This can be achieved through a number of methods including public policy, urban development, artistic endeavors, and digital platforms. Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications is a vital reference source that examines civic engagement practices in social, political, and non-political contexts. As the world is now undergoing a transformation, interdisciplinary collaboration, participation, community-based participatory research, partnerships, and co-creation have become more common than focused domains. Highlighting a range of topics such as social media and politics, civic activism, and public administration, this multi-volume book is geared toward government officials, leaders, practitioners, policymakers, academicians, and researchers interested in active citizen participation and politics.

Download or read book Setting Sail into the Age of Digital Local Government written by Tony E. Wohlers and published by Springer. This book was released on 2015-12-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet and related technologies have dramatically changed the way we live, work, socialize, and even topple national governments. As the Internet becomes increasingly pervasive across societies, we find more often that governments adopt Information Communication Technologies (ICTs) as part of their toolbox for facilitating efficient and citizen-oriented service delivery at all levels of government. Local governments across the major industrialized democracies have not been an exception to this trend and have set sail into the age of digital government. Closest to their citizens, towns and cities have adopted ICTs to facilitate electronic government (e-government). While research on local e-government functionality in terms of information dissemination, service delivery, and citizen engagement continues at an impressive empirical and methodological pace, gaps in our knowledge remain. Cross-national comparative research on local e-government that covers a wide range of municipalities in combination with in-depth case study analyses is lacking. Informed by a comparative case study approach, this book seeks to narrow that gap and offer practical policy solutions to facilitate local e-government. We do so by pursuing both a macro and micro perspective of e-government functionality in the federal republics of Germany and the United States and unitary France and Japan. The macro perspective focuses on the state and scope of e-government functionality across a large number of randomly selected municipalities of all sizes in these advanced industrialized countries. Based on a small sample of case studies, the micro perspective analyzes the successful implementation of e-government in Seattle (United States), Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).

Download or read book Active Citizen Participation in E Government A Global Perspective written by Manoharan, Aroon and published by IGI Global. This book was released on 2012-02-29 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation"--Provided by publisher.

Download or read book E Participation in Smart Cities Technologies and Models of Governance for Citizen Engagement written by Manuel Pedro Rodríguez Bolívar and published by Springer. This book was released on 2018-08-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

Download or read book The Electronic Republic written by Phillip J. VanFossen and published by Purdue University Press. This book was released on 2008 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In 1991, Lawrence Grossman wrote that "a new political system is taking shape in the United States. As we approach the twenty-first century, America is turning into an electronic republic, a democratic system that is vastly increasing the people's day-to-day influence on decisions of state." Grossman's forecast implied a sea change in the way citizens would interact with, and participate in, their representative government; a revamping of the way Americans would 'do' citizenship. Harnessing the power of technology to promote the ideal of democracy that first pulsed through our nation over 230 years ago may be a feasible achievement in a technocratic age, but whether technology can help achieve a revolution as seismic as the political one that our founding fathers initiated may be a practical impossibility. Fusing the power of technology and democratic ideals opens opportunities for greater access to information and offers a medium for people to be heard and express their voice with dissemination to the masses through digital tools, such as blogs, podcasts, and wikis. Indeed, the emergence of the Internet as a nearly ubiquitous element of American society has brought about new opportunities to enhance citizen engagement in democratic politics and to increase the level of civic engagement among American citizens. Despite such rhetoric, however, research has indicated that Grossman's "electronic republic" has, for the most part, failed to come to fruition."--Book cover.

Download or read book Modernizing Democracy Innovations in Citizen Participation written by Terry F. Buss and published by Routledge. This book was released on 2014-12-18 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you put the "public" in public management? How can the traditional ethos of professionalism and technical expertise be reconciled with norms of representation and citizen participation at a time when technology is transforming communication between citizens and government - in some ways enhancing the exchange and in other ways complicating it? "Modernizing Democracy: Innovations in Citizen Participation" points the way. Written for public administration professionals, scholars, and students interested in citizen participation, it brings together new analyses of innovative practices, from hands-on community learning and focus groups to high-tech information systems and decision support technologies. The expert contributors illuminate the various roles that public administrators and leaders can play in fostering constructive, meaningful citizen involvement at all stages of the public policy process - from initiation and planning to feedback on public agency performance.

Download or read book The Civic Organization and the Digital Citizen written by Chris Wells and published by Oxford University Press. This book was released on 2015-06-16 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The powerful potential of digital media to engage citizens in political actions has now crossed our news screens many times. But scholarly focus has tended to be on "networked," anti-institutional forms of collective action, to the neglect of advocacy and service organizations. This book investigates the changing fortunes of the citizen-civil society relationship by exploring how social changes and innovations in communication technology are transforming the information expectations and preferences of many citizens, especially young citizens. In doing so, it is the first work to bring together theories of civic identity change with research on civic organizations. Specifically, it argues that a shift in "information styles" may help to explain the disjuncture felt by many young people when it comes to institutional participation and politics. The book theorizes two paradigms of information style: a dutiful style, which was rooted in the society, communication system and citizen norms of the modern era, and an actualizing style, which constitutes the set of information practices and expectations of the young citizens of late modernity for whom interactive digital media are the norm. Hypothesizing that civil society institutions have difficulty adapting to the norms and practices of the actualizing information style, two empirical studies apply the dutiful/actualizing framework to innovative content analyses of organizations' online communications-on their websites, and through Facebook. Results demonstrate that with intriguing exceptions, most major civil society organizations use digital media more in line with dutiful information norms than actualizing ones: they tend to broadcast strategic messages to an audience of receivers, rather than encouraging participation or exchange among an active set of participants. The book concludes with a discussion of the tensions inherent in bureaucratic organizations trying to adapt to an actualizing information style, and recommendations for how they may more successfully do so.

Download or read book E Government Strategy ICT and Innovation for Citizen Engagement written by Dennis Anderson and published by Springer. This book was released on 2015-12-28 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency. Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.

Download or read book Closing the Feedback Loop written by Björn-Sören Gigler and published by World Bank Publications. This book was released on 2014-05-22 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhanced transparency, accountability, and government or donor responsiveness to people needs are imperative to achieve better and more sustainable development results on the ground. The rapid spread of new technologies is transforming the daily lives of millions of poor people around the world and has the potential to be a real game changer for development. Improved accountability and responsiveness are critical for reaching the goals of eliminating extreme poverty and promoting shared prosperity with a focus on improving the well-being of the most vulnerable and marginalized groups in society. Within the broader political economy context, many questions remain unanswered about the role that new technologies can play to act as an accelerator for closing the accountability gap. Within this context, this report brings together new evidence from leading academics and practitioners on the effects of technology-enabled citizen engagement. The report aims to address the following four main questions: how do new technologies empower communities through participation, transparency, and accountability?; are technologies an accelerator for closing the accountability gap - the space between supply (governments, service providers) and demand (citizens, communities,civil society organizations) that must be bridged for open and collaborative governance?; under what conditions does this occur?; and what are the experiences and lessons learned from existing grassroots innovators and donor-supported citizen engagement and crowdsourcing programs, and how can these programs be replicated or scaled up?. The report presents a theoretical framework about the linkages between new technologies, participation, empowerment, and the improvement of poor people's human well-being based on Amartya Sen's capability approach. The book provides rich case studies about the different factors that influence whether or not information and communication technology (ICT)-enabled citizen engagement programs can improve the delivery and quality of public services to poor communities. The report analyzes in depth both the factors and process of using new technologies to enhance the delivery of primary health services to pregnant women in Karnataka, India, and of several community mapping and crowdsourcing programs in Guinea, Haiti, Kenya, Libya, Sudan, and other countries.