Download or read book The Relationship Between E Government and Job Performance written by Khaled Mahmoud AL- Mashaqbeh and published by دار الخليج للنشر والتوزيع / daralkhalij for Publishing and Distribution. This book was released on 2023-12-04 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-government is the use of information technology for promoting a more efficient and effective government service that allows excellent public access to information and makes the government more accountable. The use of E-government services enables the use of different information equipment, which will allow enterprises and the public sector to receive related services at different places and times (Carter & Belanger, 2005). Various countries around the world have adopted the modernization theory of implementing e-government that is a transformation approach. The recent technological developments; the technological revolution, in the twentieth century and their significant acceleration in the twenty-first century brought radical changes in communities through the use of these developments; electronic media, communications, the Internet and electronic linkage, and the human element, that altogether represent the concept of electronic government (Dawes, 2009; Hussein, 2008; Wirtz & Daiser, 2017). In simple terms, e-government has the responsibility of providing citizens with public service and essential information using several or different information and technology (Burns & Robins, 2005). The e-government aims at delivering improved public services with increased flexibility, efficiency and opportunity for interactions among citizens.
Download or read book Digital Government written by Darrell M. West and published by Princeton University Press. This book was released on 2011-08-15 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Download or read book How E government Impacts Customer Service Satisfaction and Employee Efficiency written by Christine Yeh and published by . This book was released on 2019 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the twenty-first century, technology is evolving and advancing at a steady pace. The public sector needs to adapt to the digital era when providing services to its citizens. Therefore, e-government is the unavoidable topic within the field of Public Administration. However, e-government can be a double-edged sword for customer service satisfaction and employee efficiency. Scholars have used empirical data to acknowledge the relationship between technology and organizational performance, but very few researches focused on its effects within Los Angeles County. This paper aims to examine the impact of e-government within the public sector on the local government level by analyzing the literature related to the information technology, customer service satisfaction, management's effectiveness, and employee's productivity.
Download or read book Measuring E government Efficiency written by Manuel Pedro Rodríguez-Bolívar and published by Springer Science & Business Media. This book was released on 2014-03-19 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.
Download or read book Open Government Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-09-06 with total page 2581 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated into society, they provide important frameworks for online government and community collaboration. However, progress is still necessary to create a method of evaluation for online governing systems for effective political management worldwide. Open Government: Concepts, Methodologies, Tools, and Applications is a vital reference source that explores the use of open government initiatives and systems in the executive, legislative, and judiciary sectors. It also examines the use of technology in creating a more affordable, participatory, and transparent public-sector management models for greater citizen and community involvement in public affairs. Highlighting a range of topics such as data transparency, collaborative governance, and bureaucratic secrecy, this multi-volume book is ideally designed for government officials, leaders, practitioners, policymakers, researchers, and academicians seeking current research on open government initiatives.
Download or read book Impact of E government Adoption on Job Performance written by Bhaskar Priyanka and published by Independent Author. This book was released on 2023-02-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter presents the review of literature. The review of literature involves the systematic identification, analysis of documents, encompassing information related with the research problem. The documentation include articles, abstract, dissertations, research reports, and electronic database (Emerald publishing, ABI Inform, JSTOR, Google Scholar, and Web of Science). The key objective of reviewing the literature is to provide foundation of knowledge based on nature of work and extent of work that has been carried out on topic. Several authors (Gupta et al., 2008; Allusionz and Drew, 2010; Alshehri et al., 2012; Rana et al., 2013; Ibrahim and Zakaria, 2016; Al-Refaie and Ramadna, 2020; Alenezi et al., 2017; Al-Refaie et al., 2017; Bhaskar et al., 2020; Miah and Sentosa, 2021) have identified the existing gaps. Further, review of literature has been grouped into two sections namely, e-government adoption and job performance. The review of literature of e-government adoption and job performance has been presented in the few paragraphs.
Download or read book Public Sector Transformation through E Government written by Vishanth Weerakkody and published by Routledge. This book was released on 2012-11-12 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Download or read book E Government Development and Diffusion Inhibitors and Facilitators of Digital Democracy written by Sahu, Ganesh P. and published by IGI Global. This book was released on 2009-05-31 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive, integrative, and global assessment of the e-government evolution in terms of real-life success and failure cases"--Provided by publisher.
Download or read book ECEG2010 Proceedings of the 10th European Conference on E Government written by David O'Donnell and published by Academic Conferences Limited. This book was released on 2010-06-17 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Role of E government in the Performance of Public Employees written by Galia Nathan and published by . This book was released on 2018 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Role of E-government in the Performance of Public Employees By Galia Nathan Master of Public Administration, Public Sector Management and Leadership The phenomenon of E-government brought a total transformation and a new era to the public sector. Citizens now have the privilege of communicating with their government officials. Convenience” became a life changing privilege in the twenty first century (Brynjolfsson & Hitt 2000). Both private and public-sector entities are thriving to provide the best services to the public. Digital government has helped the public sector advance their services to their clients. The goal of this research is to focus on how technology has increased transparency, public trust, responsiveness, and service delivery to the public. Many factors will be analyzed in this research to show the importance of E-government and public-sector employees performance with regard to providing information and services to the public. In order to improve the public-sector’s standards, public administrators have transformed their understanding about technology in order to better meet the public’s expectations and change society’s perception toward government entities. This study will provide advanced information to the people who are affiliated with the field of public administration. The research will address how technology can be used as a bridge to assist the government and public administrators with furthering their knowledge of the available resources to offering best services to the public.
Download or read book E Government written by Kelvin J. Bwalya and published by Walter de Gruyter GmbH & Co KG. This book was released on 2014-09-12 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.
Download or read book Managing Information Resources and Technology Emerging Applications and Theories written by Khosrow-Pour, Mehdi and published by IGI Global. This book was released on 2013-03-31 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a constant stream of developments in the IT research field, it seems only practical that there be methods and systems in place to consistently oversee this growing area. Managing Information Resources and Technology: Emerging Applications and Theories highlights the rising trends and studies in the information technology field. Each chapter offers interesting perspectives on common problems as well as suggestions for future improvement. Professionals, researchers, scholars, and students will gain deeper insight into this area of study with this comprehensive collection.
Download or read book Proceedings of The International Conference on eBusiness eCommerce eManagement eLearning and eGovernance 2015 written by Kokula Krishna Hari Kunasekaran and published by Association of Scientists, Developers and Faculties (ASDF). This book was released on 2015-07-24 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the Proceedings of The International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance 2015. The event happened in University of Greenwich, London, United Kingdom in July 2015.
Download or read book e Government and Employment Services written by Maria Grazia Fugini and published by Springer. This book was released on 2014-12-27 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.
Download or read book Sustainable Future Trends Strategies and Development written by Siska Noviaristanti and published by Taylor & Francis. This book was released on 2022-12-22 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book contains a selection of papers that were presented at the 3rd Conference in Managing Digital Industry, Technology and Entrepreneurship (3rd CoMDITE) with the theme: Sustainable Future: Trends, Strategies and Development. The Millennium Development Goals, continued as Sustainability Development Goals (SDGs), are effective instruments and have, in recent years, brought many positive changes in numerous countries around the world. Most notably, it has fundamentally changed our way of approaching the tangled set of challenges: States today undertake to achieve concrete development goals; transparency and accountability to citizens and the global public has become a matter of course; and cooperation between the political, economic and societal spheres is no longer questioned. However, in addition to the global pandemic situation it has challenged the business world to develop an outstanding strategy to face extreme uncertainty. Using digital technology and its advancement is believed to be one of the main keys for taking up this challenge. The 3rd Conference in Managing Digital Industry, Technology and Entrepreneurship (the 3rd CoMDITE) has brought forward discussions on implementation of digital technology in strategic, operation, finance, marketing, human resources management, and entrepreneurship around sustainable future issues. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license. Funded by Telkom University, Indonesia.
Download or read book E Government Interoperability and Information Resource Integration Frameworks for Aligned Development written by Gottschalk, Petter and published by IGI Global. This book was released on 2009-03-31 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on the integration of new technologies into digital government, generating new insights into e-government interoperability.
Download or read book User Centric E Government written by Saqib Saeed and published by Springer. This book was released on 2017-09-17 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
