Download or read book The One Minute Apology written by Ken Blanchard and published by Harper Collins. This book was released on 2003-01-07 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.
Download or read book The One Minute Apology written by Kenneth H. Blanchard and published by HarperCollins Publishers. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.
Download or read book The 4th Secret of the One Minute Manager written by Ken Blanchard and published by Harper Collins. This book was released on 2008-04-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: With The One Minute Manager Ken Blanchard and coauthor Spencer Johnson forever changed the way we approach management by introducing their Three Secrets: One Minute Goals, One Minute Praisings and One Minute Reprimands. The book became an international bestseller and remains a timeless classic. Blanchard, along with coauthor Margret McBride, presents the 4th Secret, a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is a book that can extend well beyond the business realm and repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The 4th Secret of the One Minute Manager tells the story of a bright young man, Matt Hawkins, who wants to help his mentor, the company president, face and deal with some crucial mistakes. For advice, Matt turns to family friend Jack Peterson, known by everyone as the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when Matt discovers how to take action effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The 4th Secret of the One Minute Manager offers businesspeople—and just about anyone else—a cogent and clearheaded way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.
Download or read book Public Apology written by Dave Bry and published by Grand Central Publishing. This book was released on 2013-03-19 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this series of hilarious confessions by "New Jersey's answer to Nick Hornby," learn how apologizing and coming to terms with past embarrassments can lead to compassion and maturity (Jonathan Mahler). Dave Bry is sorry. Very sorry. He's sorry to Wendy Metzger for singing the last verse of "Stairway to Heaven" into her ear while slow dancing in junior high school. He's sorry to Judy and Michael Gailhouse for letting their children watch The Amityville Horror when he babysat them. And he's sorry--especially, truly--that he didn't hear his cancer-ridden father call out for help one fateful afternoon. Things are different now. Dave's become a dad, too, and he's discovered a new compassion for the complicated man who raised him. And maybe if his 17-year-old self could meet his current self, he'd think twice before throwing beer cans on Jon Bon Jovi's lawn. Dave's apologies are at turns hysterically funny and profoundly moving, ultimately adding up to a deeply human, poignant and likable portrait of a man trying to come to grips with his past.
Download or read book Apology written by Jon Pineda and published by Milkweed Editions. This book was released on 2013-06-04 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: An immigrant takes the blame for his nephew’s mistake, changing both of their lives, in this “acutely observed” novel by a prize-winning author (Publishers Weekly). When nine-year-old Tom Serafino’s twin sister Teagan suffers a debilitating brain injury at a Virginia construction site, a police investigation implicates his playmate Mario’s uncle—an immigrant transient worker known as Shoe. Innocent of the crime but burdened by his own childhood tragedy, Shoe takes the blame for what is in fact an accident caused by his young nephew, ensuring Mario’s chance at a future publicly unscarred. The lines between innocence and guilt, evasions and half-truths, love and duty are blurred. Can a lie born from resignation, fear, and love transform tragedy into hope? And is the life of one man worth the price of that lie? Apology explores how the decisions we make in an instant reverberate in the years to come, and paints a portrait of sacrifice within two immigrant families raising first-generation Americans. It explores the measure of duty we have toward one another, and the extent to which abandoning the wreckage of family and the past often leads to unexpected consequences. “Apology is a page-turner of ideas, and it shows us how our actions spin out in crazy directions, marbles that roll under our lives’ furniture and come out in the most surprising times. I loved it.” —Darin Strauss, author of The Queen of Tuesday
Download or read book The One Minute Apology Unabridged CD written by Ken Blanchard and published by HarperAu. This book was released on 2003-01-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.
Download or read book The Apology Impulse written by Cary Cooper and published by Kogan Page Publishers. This book was released on 2019-10-03 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
Download or read book The Apology written by V (formerly Eve Ensler) and published by Bloomsbury Publishing USA. This book was released on 2019-05-14 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Naomi Klein “A crucial step forward . . . This is an urgently needed book right now.” -Jane Fonda “Courageous, transformative, and yes-healing.” -Anne Lamott Like millions of women, Eve Ensler has been waiting much of her lifetime for an apology. Sexually and physically abused by her father, Eve has struggled her whole life from this betrayal, longing for an honest reckoning from a man who is long dead. After years of work as an anti-violence activist, she decided she would wait no longer; an apology could be imagined, by her, for her, to her. The Apology, written by Eve from her father's point of view in the words she longed to hear, attempts to transform the abuse she suffered with unflinching truthfulness, compassion, and an expansive vision for the future. Through The Apology Eve has set out to provide a new way for herself and a possible road for others, so that survivors of abuse may finally envision how to be free. She grapples with questions she has sought answers to since she first realized the impact of her father's abuse on her life: How do we offer a doorway rather than a locked cell? How do we move from humiliation to revelation, from curtailing behavior to changing it, from condemning perpetrators to calling them to reckoning? What will it take for abusers to genuinely apologize? Remarkable and original, The Apology is an acutely transformational look at how, from the wounds of sexual abuse, we can begin to re-emerge and heal. It is revolutionary, asking everything of each of us: courage, honesty, and forgiveness.
Download or read book Why Won t You Apologize written by Harriet Lerner and published by Simon and Schuster. This book was released on 2017-10-10 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best-selling author of The Dance of Anger shares insight into the role of apologies in healing broken connections and restoring trust, sharing compelling case stories and tested theories that explain how to craft a meaningful apology while avoiding choices that deepen original injuries.
Download or read book Effective Apology written by John Kador and published by Berrett-Koehler Publishers. This book was released on 2009-05-11 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we realize. But we don’t need more apologies, says John Kador—we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Effective Apology challenges you to think about the fundamental value and importance of apology as it delivers detailed advice for making an apology that truly heals and renews. Kador explores the Five Rs of apology: Recognize the wrong and the person harmed; accept moral Responsibility for your actions; express Remorse; provide meaningful Restitution; and offer assurance that the offense will not be Repeated. Making apology work in the real world—when and how to apologize, in what medium, and how to make it stick—is made clear through over seventy examples of good and bad apologies drawn from the news, popular culture, and the experiences of Kador, his clients, and his friends. The willingness to apologize signals strength, character, and integrity. Effective leadership is impossible without effective apology. John Kador shows how to craft and deliver a confident apology that will defuse resentment, reduce litigation, create goodwill, and transform a relationship ruptured by mistrust and disappointment into something stronger and more durable than it ever was before.
Download or read book Putting the One Minute Manager to Work written by Ken Blanchard and published by Harper Collins. This book was released on 2006-05-30 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: The One Minute Manager, published in 1982, took the world by storm. More than 13 million copies have been sold in this country and it has been translated into more than 25 languages, making it one of the most influential books about business management ever written. The second book in this record-breaking series, Putting the One Minute Manager to Work, turns the three secrets of One Minute Management into day-to-day skills and shows how they work in real-life situations. By going straight to boardrooms and assembly lines for their examples, the authors put the One Minute concepts into working systems that directly affect a company's bottom line. Here is the next step in the revolutionary, simple, and uniquely effective system that is changing how the world runs business.
Download or read book Without Apology written by Leah Hager Cohen and published by . This book was released on 2005 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Without Apology is Cohen's account of what she discovered in the gym: about herself, about girls who box, and ultimately about the buried connections between femininity and aggression."--BOOK JACKET.
Download or read book One Minute Apology written by Ken Blanchard and published by . This book was released on with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book I d Like to Apologize to Every Teacher I Ever Had written by and published by Crown Pub. This book was released on 2012 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The popular television star recounts the year he spent teaching at Philadelphia's largest high school, the challenges he encountered in keeping students engaged, and his memories of posing disciplinary challenges to his own instructors as a teenager.
Download or read book The Body Is Not an Apology written by Sonya Renee Taylor and published by Berrett-Koehler Publishers. This book was released on 2018-02-13 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Body Is Not an Apology The Power of Radical Self-Love Against a global backdrop of war, social upheaval, and personal despair, there is a growing sense of urgency to challenge the systems of oppression that dehumanize bodies and strip us of our shared humanity. Rather than feel helpless in the face of oppression, world-renowned activist, performance poet, and author Sonya Renee Taylor teaches us how to turn to the power of radical self-love in her new book, The Body Is Not an Apology. Radical self-love is the guiding framework that transforms the learned self-hatred of our bodies and the prejudices we have about other people's bodies into a vision of compassion, equity, and justice. In a revolutionary departure from the corporate self-help and body-positivity movement, Taylor forges the inextricable bond between radical self-love and social justice. The first step is recognizing that we have all been indoctrinated into a system of body shame that profits off of our self-hatred. When we ask ourselves, "Who benefits from our collective shame?" we can begin to make the distinction between the messages we are receiving about our bodies or other bodies and the truth. This book moves us beyond our all-too-often hidden lives, where we are easily encouraged to forget that we are whole humans having whole human experiences in our bodies alongside others. Radical self-love encourages us to embark on a personal journey of transformation with thoughtful reflection on the origins of our minds and bodies as a source of strength. In doing this, we not only learn to reject negative messages about ourselves but begin to thwart the very power structures that uphold them. Systems of oppression thrive off of our inability to make peace with bodies and difference. Radical self-love not only dismantles shame and self-loathing in us but has the power to dismantle global systems of injustice-because when we make peace with our bodies, only then do we have the capacity to truly make peace with the bodies of others
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Download or read book Apology for Wonder written by Sam Keen and published by HarperCollins. This book was released on 1973-02-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: The function of the sense of wonder is explored together with the consequences of its absence in modern man
