Download or read book The Mom Pop Store written by Robert Spector and published by Bloomsbury Publishing USA. This book was released on 2010-09-07 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood stores, at shops that are not super-sized, but human-sized, and responding to the growing "buy local" movement across the country, Spector set out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Washington State, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group, and virtually every element of our society.
Download or read book Just Shopping With Mom Little Critter written by Mercer Mayer and published by Random House Books for Young Readers. This book was released on 1998-06-18 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: A classic Little Critter book perfect for Mother's Day! Mercer Mayer’s Little Critter is off to the grocery store with his mom and siblings in this classic, funny, and heartwarming book. Whether he wants to push the cart, pick the best apples, or get his sister out of the candy aisle, both parents and children alike will relate to this beloved story. A perfect way to teach kids about being on their best behavior!
Download or read book The Mom Pop Store written by Robert Spector and published by Walker Books. This book was released on 2009-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A celebration of the history of small, independent retail and the story of how mom & pop stores across the country still thrive on attentive customer service and renewed community support for local businesses. Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business-and about life. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood shops, and responding to the growing "buy local" movement across the country, Spector sets out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Bellingham, Washington, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group and virtually every element of our society.
Download or read book The International Handbook on Innovation written by Larisa V Shavinina and published by Elsevier. This book was released on 2003-10-16 with total page 1202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The breadth of this work will allow the reader to acquire a comprehensive and panoramic picture of the nature of innovation within a single handbook.
Download or read book The Nordstrom Way to Customer Experience Excellence written by Robert Spector and published by John Wiley & Sons. This book was released on 2017-10-03 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book about selling shoes or clothes or cosmetics or jewelry. It is a book about how underlying values such as respect, trust, compensation and, even fun, are the building blocks of a culture where employees are empowered to consistently deliver a world-class experience to customers. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's tech-savvy, time-crunched customers who demand a convenient, seamless, painless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences. 'The single most important reason we try to provide great service is this: It enables us to sell more,' says co-president Blake Nordstrom, great-grandson of the founder. 'The best way for our company to achieve results is to do what's best for the customer.' In this book, readers will find: Suggestions for becoming the Nordstrom of your industry The ten values that define a customer-driven culture Lessons for providing superior service and experience across all channels
Download or read book Retailing in Emerging Markets written by Jaya Halepete Iyer and published by Bloomsbury Publishing USA. This book was released on 2017-10-05 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of Retailing in emerging markets, 2011.
Download or read book The Community Economic Development Movement written by William H. Simon and published by Duke University Press. This book was released on 2002-01-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: While traditional welfare efforts have waned, a new style of social policy implementation has emerged dramatically in recent decades. The new style is reflected in a panoply of Community Economic Development (ced) initiatives—efforts led by locally-based organizations to develop housing, jobs, and business opportunities in low-income neighborhoods. In this book William H. Simon provides the first comprehensive examination of the evolution of Community Economic Development, complete with an analysis of its operating premises and strategies. He describes the profusion of new institutional forms that have arisen from the movement, amalgamations that cut across conventional distinctions—such as those between private and public—and that encompass the efforts of nonprofits, cooperatives, churches, business corporations, and public agencies. Combining local political mobilization with entrepreneurial initiative and electoral accountability with market competition, this phenomenon has catalyzed new forms of property rights designed to motivate investment and civic participation while curbing the dangers of speculation and middle-class flight. With its examination of many localities and its appraisal of the strengths and weaknesses of the prevailing approach to Community Economic Development, this book will be a valuable resource for local housing, job, and business development officials; community activists; and students of law, business, and social policy.
Download or read book National Food Review written by and published by . This book was released on 1988 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Minimum Wage hour Amendments 1965 written by United States. Congress. House. Committee on Education and Labor and published by . This book was released on 1965 with total page 1212 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book On the Persistence of Mom and Pop Grocery Stores written by Alan B. Jacobs and published by . This book was released on 1981 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Competing in a Service Economy written by Matthew D. Johnson and published by John Wiley & Sons. This book was released on 2003-06-03 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Die Fähigkeit, hochwertige Dienstleistungen zu entwickeln und anzubieten, ist zu einem wesentlichen Faktor für die Unternehmensstrategie und den Unternehmenserfolg geworden. "Competing in a Service Economy" hilft Führungskräften und Managern bei der Neuentwicklung und Innovation von Dienstleistungen strategisch zu denken und zu planen. Wer Dienstleistungen entwickelt, steigert die Kundenzufriedenheit und damit die Finanz-Performance. Der Band erläutert detailliert die Tools und Prozesse für die Bereitstellung, Verbesserung und Innovation von Dienstleistungen. Fallstudien zu IKEA, Disney, Volvo Trucks, Sterling Pulp Chemicals und EMC2 belegen anschaulich die verschiedenen Ansätze. Die Autoren verfügen über langjährige Praxiserfahrung im Bereich wissenschaftlicher und angewandter Forschung in Zusammenarbeit mit einer Vielzahl von Firmen und Organisationen. "Competing in a Service Economy" ist ein praxisorientierter Leitfaden, der Ihnen genau sagt, wie Sie sich durch die Entwicklung und Innovation von Dienstleistungen einen Wettbewerbsvorteil sichern.
Download or read book To Amend the Fair Labor Standards Act written by United States. Congress. Senate. Committee on Labor and Public Welfare. Subcommittee on Labor and published by . This book was released on 1959 with total page 1294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers S. 1046 and miscellaneous related bills, to amend the Fair Labor Standards Act of 1938 to increase hourly minimum wage, extend coverage to certain categories of workers, and exclude certain other worker categories.
Download or read book Thou Shalt Not Steal written by Ray Knudson and published by Page Publishing Inc. This book was released on 2020-11-30 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book began as a personal history of my business endeavors, experiences, and accomplishments but somehow got sidetracked. The interesting characters, incidents, and situations that I witnessed along the way completely overshadowed my original intent. These schemes and shenanigans make for a much more interesting and entertaining read as well as a somewhat larger book. Most of us try to observe the “thou shalt not steal” ethic regardless of what religion we profess to be, or if we are not religious, it is either a written or unwritten law of all societies that I am aware of. Whoever it was that professed “I can resist anything but temptation” nailed it pretty well. I believe that many of us have a threshold at which it would not be wise to be tempted especially when the odds of being found out are between slim and none. I pass on my observations, experiences, and thoughts as they pertain to the subject as well as other random and disjointed musings that might, I would hope, be enlightening, entertaining or, by some stretch of the imagination, have some redeeming quality.
Download or read book Cracks in the Pavement written by Martin Sanchez-Jankowski and published by Univ of California Press. This book was released on 2008-09-02 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Neighborhoods have been central to American sociology since its inception, yet we have understood little about how the institutions in urban communities evolve, disappear, or persist over time. Instead, as of late, many scholars have treated neighborhoods as collections of individuals and families, ignoring the institutional ecology. Understanding the dynamic role of local institutions is critical not only to sociological scholarship but also to important public policy debates about urban poverty. Martín Sánchez-Jankowski offers the reader an important, comprehensive look at how local institutions ranging from barbershops to street gangs to public housing both reflect and shape the culture and daily rhythms of the residents who live with them. His ecological perspective offers an important missing link in debates about 'neighborhood effects' and should be read by anyone interested in understanding urban poverty."—Dalton Conley, author of Being Black, Living in the Red: Race, Wealth, and Social Policy in America "In his famous and moving preface to Les Miserables, Victor Hugo warns us that as long as there is poverty, such tales will be told. But stories are not often told about the resurgence of poor communities—their struggles to mobilize and change their condition. But this book does just that—filling in the rest of the picture; and not of individual Horatio Algers, but with textured and critical analysis of the barriers these communities face and the pathways they take to achieve social change."—Troy Duster, New York University
Download or read book The Mom Test written by Rob Fitzpatrick and published by Robfitz Ltd. This book was released on 2013-10-09 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better.
Download or read book Economic Development Opportunity written by United States. Congress. Senate. Select Committee on Small Business and published by . This book was released on 1968 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: Begins a series of hearings to be held around the country to determine the role of the Federal Government in the development of small business enterprises in the urban ghettos. May 24 hearing was held in Newark, N.J.; and June 17 hearing was held in New York City. Includes a paper entitled "Ghediplan -- Ghetto Economic Development and Industrialization Plan," by Dunbar S. McLaurin (p. 233-291), and the Report of the Mayor's Task Force for the Economic Redevelopment of Harlem, Jan. 15, 1968 (p. 292-475).
Download or read book Hearings written by United States. Congress. House. Committee on Education and published by . This book was released on 1970 with total page 1742 pages. Available in PDF, EPUB and Kindle. Book excerpt:
