Download or read book The Management of Service for the Restaurant Manager written by Raymond J. Goodman and published by WCB/McGraw-Hill. This book was released on 1979-01-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Management of Service for the Restaurant Manager written by Raymond J. Goodman and published by McGraw-Hill/Irwin. This book was released on 1996 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Restaurant Manager s Handbook written by Douglas Robert Brown and published by Atlantic Publishing Company. This book was released on 2003 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains copies of all forms contained within the text.
Download or read book The Professional Restaurant Manager written by David A. Hayes and published by Pearson Higher Ed. This book was released on 2013-08-06 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The Professional Restaurant Manager covers the topics all restaurant managers must know to be successful in the industry. Organized in a quick-read, four-part format, the book offers a fresh look at the restaurant business, back-of-house management, front-of-house management, and financial management. Discussion prompts are built right in so students can respond to real case studies and illustrations. Financial documents reference the newest version of the Uniform System of Accounts for Restaurants. An extensive glossary is provided and authors review important trends in sustainability, green practices and farm-to-fork movements.
Download or read book The Restaurant Manager s Handbook written by Douglas Robert Brown and published by Atlantic Publishing Company. This book was released on 2007 with total page 1133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book & CD. This comprehensive book will show you step-by-step how to set up, operate, and manage a financially successful food service operation. This Restaurant Manager's Handbook covers everything that many consultants charge thousands of dollars to provide. The extensive resource guide details more than 7,000 suppliers to the industry -- virtually a separate book on its own. This reference book is essential for professionals in the hospitality field as well as newcomers who may be looking for answers to cost-containment and training issues. Demonstrated are literally hundreds of innovative ways to streamline your restaurant business. Learn new ways to make the kitchen, bars, dining room, and front office run smoother and increase performance. You will be able to shut down waste, reduce costs, and increase profits. In addition, operators will appreciate this valuable resource and reference in their daily activities and as a source of ready-to-use forms, Web sites, operating and cost cutting ideas, and mathematical formulas that can be easily applied to their operations. Highly recommended!
Download or read book The Complete Restaurant Management Guide written by Robert T. Gordon and published by Routledge. This book was released on 2016-04-08 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two highly successful veterans in the restaurant industry offer surefire tips to lower the risks of failure, avoid the common pitfalls, and make day-to-day operations smooth and profitable. Highlights of this practical handbook ---- menus: samples, special promotions, and charts and instructions to determine price for profit; -- food production: techniques for controlling food production, charts, sample records, and avoiding production problems; -- controlling costs: sound purchasing policies an good storage and handling practices; -- health and environmental issues: keeping up with governmental guidelines on environmental regulations and on dealing with food borne illnesses.The authors cover every detail of running a restaurant. Franchising, catering, changes in meat grading, labor management, cocktail lounge operations, computerized techniques in accounting, bookkeeping, and seating and much more are all covered at length. Restaurant owners and managers will surely find The Complete Restaurant Management Guide invaluable.
Download or read book The Next Frontier of Restaurant Management written by Alex M. Susskind and published by Cornell University Press. This book was released on 2019-06-15 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Download or read book The Restaurant Managers Handbook written by Douglas Robert Brown and published by . This book was released on 1989 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive manual will show you step-by-step how to set up, operate, and manage a financially successful foodservice operation. Charts. Forms. Extensive Resource Guide. Six entirely new chapters, 480 pages, New companion CD-ROM containing all the forms & checklists form the book in ready to use format. 118 Charts, Forms, Diagrams, and Checklists
Download or read book Food Service Management written by Bill Wentz and published by Atlantic Publishing Company. This book was released on 2008 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many of us have endured a stint in food service, whether it was our first venture into the working world or served as a part-time job strictly for extra income. For the majority of us, there was never any intention of pursuing it as a career. However, the fast pace and interaction with a variety of people delights some, and they develop an enthusiastic attitude toward the business. These people often understand the sound fundamentals of food preparation, appreciate the value of personal service, and possess excellent people skills. But there is much more to the world of food service and food service management. This book reveal all the hidden facets of this fast-paced business and show you how to succeed as a food service manager. The author, Bill Wentz, speaks from experience, making his advice that much more valuable. Wentz truly understands the industry and shares the priceless experiences he had and lessons he learned throughout his career. In this book, you will learn if a food service career is right for you, the many opportunities available in the industry, and where to go for the best training. Food service managers will learn how to predict food costs, how to achieve profit goals, how to conduct recipe cost analysis, and how to realistically price a menu. In addition, this book discusses labor costs and controls, profit and loss statements, accounting systems, inventory, sanitation, and effective communication. Furthermore, Wentz shares his philosophies regarding ethics, hospitality, and performance. This book will show you how to develop and nurture your relationships with customers and how to keep them coming back to your establishment time after time, as well as how to be an effective manager, how to hire and train employees, how to get results, and how to further your success. The topics of proper kitchen design and layout, time management, and food quality are also covered in this unique book. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Download or read book Manage Fast Food written by Bryan Westra and published by Createspace Independent Publishing Platform. This book was released on 2014-10-27 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many managers are making a lot of money in fast food. Sooner or later you may find yourself promoted into management, if you aren't already. Regardless, I need to tell you that there are things about managing a fast food restaurant (quick service restaurant) you don't know; however, should know! That's where this book comes in handy. Immediately pick up a copy of this book and read it cover to cover. What you'll discover will astonish you. Imagine learning how to manage people better, immediately gain deep rapport and favor with the people who count, and make more money, at once. I don't know if you want in instruction manual that will hold your hand and give you the vital secrets necessary to prompt you to be one of the 'best' managers, or not. I don't know if you want to discover how to make the type of money only a few managers really know how to make. Does it matter? What really matters is you can make your life a lot easier, your income a lot more plentiful, and your job immensely more fun than it could be doing anything else. Being a fast food manager in the quick service industry may be something you fall in love with after you read this book. You see this is a special book that under promises and over delivers. You'll love how now you finally have the instruction manual to from the bottom of the food chain to the top and almost over night. If you're in fast food (or any management position) grab a copy of this book today and take these secrets to the bank.
Download or read book The Manager s Walkthrough and Figure Eights written by Jeffrey Schim and published by Createspace Independent Publishing Platform. This book was released on 2012-07 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The Manager's Walkthrough and Figure Eights' describes the path that each manager should follow to maintain superb operations. Do you want to keep your restaurant clean and orderly? Do you want top-notch customer service? The details in this book provide the key ingredients to make that happen! A good manager follows a consistent daily path?we call it the Figure Eight. The Walkthrough is the most important Figure Eight and sets the shift up for success! The information in this book is widely used in corporate restaurants?if it works for them, it will work for you. This is a great resource for teaching new managers or for people studying about the food service industry. Any restaurant manager can acquire valuable information from this book. You could use it as a training guide for all your managers to keep them on the right path. This book is full of colorful illustrations, with proven forms and checklists that are a ready resource for you to use. Feel free to make copies of any forms in the book, or visit the Workplace Wizards website for more great forms, resources, and ideas! (http: //www.workplacewizards.com)
Download or read book The Restaurant Managers and Waiters Guide Book written by James Caldwell and published by . This book was released on 2017-02-25 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you noticed that ordinary human beings often turn into extremely impolite and rude characters once they step inside a restaurant? They can become extraordinarily messy, demanding, cheap - don't want to tip, and yes, they can even become very creative, wanting to substitute everything on the menu! Does this sound familiar? We feel your pain! With thousands of hours and decades of experience in the food service industry we know how it goes, so we created this guide to share the secrets for making your customers' experience positive while helping you earn big tips and keeping your sanity. Discover: * How to handle difficult customer more easily * The importance of teamwork with staff members and how to encourage this * How to make customers feel at ease and special * Ways to stay upbeat, optimistic, and motivated * Seven of the most challenging customer types and how to successfully and gracefully deal with them You'll also get insider advice as well as insightful and entertaining anecdotes to help you excel in any restaurant environment. This book is a must for restaurant management wanting to up their game, waiters wanting to take their profession to the next level, and anyone involved in the food service management business who would like more success in the restaurant business. Note: ten percent of each book's profit is given to charity. Order your copy today!
Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Download or read book The Surprise Restaurant Manager written by Ken McGarrie and published by . This book was released on 2021-04-28 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success as a restaurant manager is a constant quest to level up your game and your team-without sacrificing your sanity along the way.
Download or read book Successful Management in Foodservice Operations written by David K. Hayes and published by John Wiley & Sons. This book was released on 2024-07-18 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive resource covering key 'need-to-know' aspects of how to run a food service operation, with unique perspective from restaurant managers Successful Management in Foodservice Operations is a single volume textbook addressing the overall operation of a successful food service business, including planning for success, ensuring excellence in production and service, and generating optimal levels of operating profits. The purpose of this book is to teach foodservice operators what they must know, and do, in order to achieve their own definitions of success. The book covers the major changes to food delivery processes and systems forced by the COVID pandemic, changes to the system of accounts for restaurants, flexibility of employee management due to COVID-enforced changes, and more. Each chapter ends with features to enable reader comprehension and practical application of concepts. These include: 'A Manager's 10-Point Effectiveness Checklist' offering ideas for management actions, and mini-case studies entitled 'What Would You Do?' with suggested answers. Successful Management in Foodservice Operations also discusses: Reading a Uniform Systems of Accounts for Restaurants (USAR) income statement, identifying a target market, and creating an effective proprietary website Managing marketing on third-party operated websites and labor costs and preparing and monitoring an operating budget Creating a profitable menu, successfully pricing menu items, recruiting, selecting, and training team members, and controlling food and beverage production costs Running food trucks and 'ghost' restaurants, where no customers actually visit the 'restaurant' in person other than to pick-up pre-ordered food Successful Management in Foodservice Operations is an authoritative, accessible, up-to-date, and easy-to-understand reference for introductory students in programs of study related to hospitality management and food service operations. It also appeals to individuals interested in running their own restaurant or food service operation. Part of Wiley's Foodservice Operations: The Essentials series.
Download or read book The New Restaurant Manager written by John Self and published by . This book was released on 2021-01-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Next Frontier of Restaurant Management written by Alex M. Susskind and published by Cornell University Press. This book was released on 2019-06-15 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ― (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
