Download or read book The Managed Heart written by Arlie Russell Hochschild and published by Univ of California Press. This book was released on 2012-03-31 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
Download or read book The Managed Heart by Arlie Russell Hochschild Summary written by QuickRead and published by QuickRead.com. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn about the commercialization of human feeling. Does your job require you to engage in emotional labor? That is, are you required to bury your true feelings, slap on a smile, and engage with customers as if everything is fine? We see people who work in customer service do this every day. People like waitresses and flight attendants shockingly maintain an upbeat attitude throughout their day as they interact with hundreds of customers. While many people believe these types of jobs don’t require much labor, they actually require some of the toughest skills that we don’t often discuss: emotional labor. Each day these employees must hold back their emotions, keep their cool, and avoid getting upset. But what’s the true cost of this “emotional work?” From a humanist and feminist perspective, Hochschild describes the toll this process of estrangement has on our personal feelings and its role in becoming an “occupational hazard” in one-third of Amerca’s workforce. As you read, you’ll learn how emotional labor is used as currency in today's society and why women find their jobs more taxing than men.
Download or read book Strangers in Their Own Land written by Arlie Russell Hochschild and published by The New Press. This book was released on 2018-02-20 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Book Award Finalist and New York Times bestseller that became a guide and balm for a country struggling to understand the election of Donald Trump "A generous but disconcerting look at the Tea Party. . . . This is a smart, respectful and compelling book." —Jason DeParle, The New York Times Book Review When Donald Trump won the 2016 presidential election, a bewildered nation turned to Strangers in Their Own Land to understand what Trump voters were thinking when they cast their ballots. Arlie Hochschild, one of the most influential sociologists of her generation, had spent the preceding five years immersed in the community around Lake Charles, Louisiana, a Tea Party stronghold. As Jedediah Purdy put it in the New Republic, "Hochschild is fascinated by how people make sense of their lives. . . . [Her] attentive, detailed portraits . . . reveal a gulf between Hochchild's 'strangers in their own land' and a new elite." Already a favorite common read book in communities and on campuses across the country and called "humble and important" by David Brooks and "masterly" by Atul Gawande, Hochschild's book has been lauded by Noam Chomsky, New Orleans mayor Mitch Landrieu, and countless others. The paperback edition features a new afterword by the author reflecting on the election of Donald Trump and the other events that have unfolded both in Louisiana and around the country since the hardcover edition was published, and also includes a readers' group guide at the back of the book.
Download or read book So How s the Family written by Arlie Russell Hochschild and published by Univ of California Press. This book was released on 2013-09-30 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new collection of thirteen essays, Arlie Russell HochschildÑauthor of the groundbreaking exploration of emotional labor, The Managed Heart and The Outsourced SelfÑfocuses squarely on the impact of social forces on the emotional side of intimate life. From the ÒworkÓ it takes to keep personal life personal, put feeling into work, and empathize with others; to the cultural ÒblurÓ between market and home; the effect of a social class gap on family wellbeing; and the movement of care workers around the globe, Hochschild raises deep questions about the modern age. In an eponymous essay, she even points towards a possible future in which a person asking ÒHowÕs the family?Ó hears the proud answer, ÒCouldnÕt be better.Ó
Download or read book The Second Shift written by Arlie Hochschild and published by Penguin. This book was released on 2012-01-31 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of a standard in its field that remains relevant more than thirty years after its original publication. Over thirty years ago, sociologist and University of California, Berkeley professor Arlie Hochschild set off a tidal wave of conversation and controversy with her bestselling book, The Second Shift. Hochschild's examination of life in dual-career housholds finds that, factoring in paid work, child care, and housework, working mothers put in one month of labor more than their spouses do every year. Updated for a workforce that is now half female, this edition cites a range of updated studies and statistics, with an afterword from Hochschild that addresses how far working mothers have come since the book's first publication, and how much farther we all still must go.
Download or read book Summary of The Managed Heart Review Keypoints and Take aways written by PenZen Summaries and published by by Mocktime Publication. This book was released on 2022-10-20 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: The summary of The Managed Heart – Commercialization of Human Feeling presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The seminal sociological text that presented the idea of emotional labour was published in 1983 and given the title The Managed Heart. These flashes of insight demonstrate how we can manipulate our feelings to our benefit in social and professional settings. They also shed light on the dangers and repercussions associated with this method of self-management. The Managed Heart summary includes the key points and important takeaways from the book The Managed Heart by Arlie Russell Hochschild. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].
Download or read book The Outsourced Self written by Arlie Russell Hochschild and published by Metropolitan Books. This book was released on 2012-05-08 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the famed author of the bestselling The Second Shift and The Time Bind, a pathbreaking look at the transformation of private life in our for-profit world The family has long been a haven in a heartless world, the one place immune to market forces and economic calculations, where the personal, the private, and the emotional hold sway. Yet as Arlie Russell Hochschild shows in The Outsourced Self, that is no longer the case: everything that was once part of private life—love, friendship, child rearing—is being transformed into packaged expertise to be sold back to confused, harried Americans. Drawing on hundreds of interviews and original research, Hochschild follows the incursions of the market into every stage of intimate life. From dating services that train you to be the CEO of your love life to wedding planners who create a couple's "personal narrative"; from nameologists (who help you name your child) to wantologists (who help you name your goals); from commercial surrogate farms in India to hired mourners who will scatter your loved one's ashes in the ocean of your choice—Hochschild reveals a world in which the most intuitive and emotional of human acts have become work for hire. Sharp and clear-eyed, Hochschild is full of sympathy for overstressed, outsourcing Americans, even as she warns of the market's threat to the personal realm they are striving so hard to preserve.
Download or read book The Commercialization of Intimate Life written by Arlie Russell Hochschild and published by Univ of California Press. This book was released on 2003-04-24 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking at a series of intimate moments that affect people, the author of three "New York Times" Notable Books offers fresh essays on how everyday lives are shaped by modern capitalism. 2 charts.
Download or read book The End of Stress written by Don Joseph Goewey and published by Simon and Schuster. This book was released on 2014-09-23 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rid yourself of stress and live a richly beautiful life filled with the joy you deserve! Using a simple method, The End of Stress shows you how to change your brain’s default reaction from stress, anxiety, and depression to calm, creativity, and happiness. Have you been struggling with your levels of stress, unable to escape it completely? It’s not your fault. We were brought up in a fear-based, shame-based culture that wired our brains’ default systems to stress and fear—triggering all sorts of stress reactions that sabotage happiness, compromise health, and block our potential to flourish. If ignored too long, long-term stress can become deadly, resulting in a build-up of toxic stress hormones in your body, shrinking your brain mass and lowering optimum brain function, depressing your emotional set point, and shortening your lifespan. There’s now proof that the deadly long-term effects of stress are reversable and The End of Stress provides four steps to better achieve success and happiness. This specific shift literally rewires the brain to deliver the full measure of intelligence, creativity, and emotional balance that enables you to thrive instead of struggle. The End of Stress: Four Steps to Rewire Your Brain guides you through an evidence-based process that achieves this powerful shift. This book is designed as a workshop-in-a-book, supported by a website of tools, audio files, and materials that can help create a new and healthier you!
Download or read book The Time Bind written by Arlie Russell Hochschild and published by Macmillan. This book was released on 1997-05-15 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hochschild's groundbreaking study exposes our crunch-time world and reveals how, after the first shift at work and the second at home, comes the third, and hardest, shift of repairing the damage created by the first two.
Download or read book World Bank Literature written by Amitava Kumar and published by U of Minnesota Press. This book was released on 2003 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: World Bank literature is more than a concept -- it is a provocation, a call to arms. It is intended to prompt questions about each word, to probe globalization, political economy, and the role of literary and cultural studies. As asserted in this major work, it signals a radical rewriting of academic debates, a rigorous analysis of the World Bank and the International Monetary Fund (IMF), and a consideration of literature that deals with new global realities. Made more relevant than ever by momentous antiglobalization demonstrations in Seattle and Genoa, World Bank Literature brings together essays by a distinguished group of economists, cultural and literary critics, social scientists, and public policy analysts to ask how to understand the influence of the World Bank/IMF on global economic power relations and cultural production. The authors attack this question in myriad ways, examining World Bank/IMF documents as literature; their impact on developing nations; the relationship between literature and globalization; the connection between the academy and the global economy; and the emergence of coalitions confronting the new power. World Bank Literature shows, above all, the multifarious and sometimes nefarious ways that abstract academic debates play themselves out concretely in social policy and cultural mores that reinforce traditional power structures.
Download or read book Governing Narratives written by Hugh T. Miller and published by University of Alabama Press. This book was released on 2012-09-14 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: By highlighting the degree to which meaning making in public policy is more a cultural struggle than a rational and analytical project, Governing Narratives brings public administration back into a political context. In Governing Narratives, Hugh T. Miller takes a narrative approach in conceptualizing the politics of public policy. In this approach, signs and ideographs—that is, constellations of images, feelings, values, and conceptualization—are woven into policy narratives through the use of story lines. For example, the ideograph “acid rain” is part of an environmental narrative that links dead trees to industrial air pollution. The struggle for meaning capture is a political struggle, most in evidence during times of change or when status quo practices are questioned. Public policy is often considered to be the end result of empirical studies, quantitative analyses, and objective evaluation. But the empirical norms of science and rationality that have informed public policy research have also hidden from view those vexing aspects of public policy discourse outside of methodological rigor. Phrases such as “three strikes and you’re out” or “flood of immigrants” or “don’t ask, don’t tell” or “crack baby” or “the death tax” have come to play crucial roles in public policy, not because of the reality they are purported to reflect, but because the meanings, emotions, and imagery connoted by these symbolizations resonate in our culture. Social practices, the very material of social order and cultural stability, are inextricably linked to the policy discourse that accompanies social change. Eventually a winning narrative dominates and becomes institutionalized into practice and implemented via public administration. Policy is symbiotically associated with these winning narratives. Practices might change again, but this inevitably entails renewed political contestation. The competition among symbolizations does not imply that the best narrative wins, only that a narrative has won for the time being. However, unsettling the established narrative is a difficult political task, particularly when the narrative has evolved into habitual institutionalized practice. Governing Narratives convincingly links public policy to the discourse and rhetoric of deliberative politics.
Download or read book Coming Up Short written by Jennifer M. Silva and published by Oxford University Press. This book was released on 2013-07-08 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it mean to grow up today as working-class young adults? How does the economic and social instability left in the wake of neoliberalism shape their identities, their understandings of the American Dream, and their futures? Coming Up Short illuminates the transition to adulthood for working-class men and women. Moving away from easy labels such as the "Peter Pan generation," Jennifer Silva reveals the far bleaker picture of how the erosion of traditional markers of adulthood-marriage, a steady job, a house of one's own-has changed what it means to grow up as part of the post-industrial working class. Based on one hundred interviews with working-class people in two towns-Lowell, Massachusetts, and Richmond, Virginia-Silva sheds light on their experience of heightened economic insecurity, deepening inequality, and uncertainty about marriage and family. Silva argues that, for these men and women, coming of age means coming to terms with the absence of choice. As possibilities and hope contract, moving into adulthood has been re-defined as a process of personal struggle-an adult is no longer someone with a small home and a reliable car, but someone who has faced and overcome personal demons to reconstruct a transformed self. Indeed, rather than turn to politics to restore the traditional working class, this generation builds meaning and dignity through the struggle to exorcise the demons of familial abuse, mental health problems, addiction, or betrayal in past relationships. This dramatic and largely unnoticed shift reduces becoming an adult to solitary suffering, self-blame, and an endless seeking for signs of progress. This powerfully written book focuses on those who are most vulnerable-young, working-class people, including African-Americans, women, and single parents-and reveals what, in very real terms, the demise of the social safety net means to their fragile hold on the American Dream.
Download or read book Gender Trials written by Jennifer L. Pierce and published by Univ of California Press. This book was released on 1996-02-15 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This engaging ethnography examines the gendered nature of today's large corporate law firms. Although increasing numbers of women have become lawyers in the past decade, Jennifer Pierce discovers that the double standards and sexist attitudes of legal bureaucracies are a continuing problem for women lawyers and paralegals. Working as a paralegal, Pierce did ethnographic research in two law offices, and her depiction of the legal world is quite unlike the glamorized version seen on television. Pierce tellingly portrays the dilemma that female attorneys face: a woman using tough, aggressive tactics—the ideal combative litigator—is often regarded as brash or even obnoxious by her male colleagues. Yet any lack of toughness would mark her as ineffective. Women paralegals also face a double bind in corporate law firms. While lawyers depend on paralegals for important work, they also expect these women—for most paralegals are women—to nurture them and affirm their superior status in the office hierarchy. Paralegals who mother their bosses experience increasing personal exploitation, while those who do not face criticism and professional sanction. Male paralegals, Pierce finds, do not encounter the same difficulties that female paralegals do. Pierce argues that this gendered division of labor benefits men politically, economically, and personally. However, she finds that women lawyers and paralegals develop creative strategies for resisting and disrupting the male-dominated status quo. Her lively narrative and well-argued analysis will be welcomed by anyone interested in today's gender politics and business culture.
Download or read book Re made in Japan written by Joseph Jay Tobin and published by Yale University Press. This book was released on 1992-01-01 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colonel Sanders, Elvis, Mickey Mouse, and Jack Daniels have been enthusiastically embraced by Japanese consumers in recent decades. But rather than simply imitate or borrow from the West, the Japanese reinterpret and transform Western products and practices to suit their culture. This entertaining and enlightening book shows how in the process of domesticating foreign goods and customs, the Japanese have created a culture in which once-exotic practices (such as ballroom dancing) have become familiar, and once- familiar practices (such as public bathing) have become exotic. Written by scholars from anthropology, sociology, and the humanities, the book ranges from analyses of Tokyo Disneyland and the Japanese passion for the Argentinean tango to discussions of Japanese haute couture and the search for an authentic nouvelle cuisine japonaise. These topics are approached from a variety of perspectives, with explorations of the interrelations of culture, ideology, and national identity and analyses of the roles that gender, class, generational, and regional differences play in the patterning of Japanese consumption. The result is a fascinating look at a dynamic society that is at once like and unlike our own.
Download or read book Architecture and Feminisms written by Hélène Frichot and published by Routledge. This book was released on 2017-11-10 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set against the background of a ‘general crisis’ that is environmental, political and social, this book examines a series of specific intersections between architecture and feminisms, understood in the plural. The collected essays and projects that make up the book follow transversal trajectories that criss-cross between ecologies, economies and technologies, exploring specific cases and positions in relation to the themes of the archive, control, work and milieu. This collective intellectual labour can be located amidst a worldwide depletion of material resources, a hollowing out of political power and the degradation of constructed and natural environments. Feminist positions suggest ways of ethically coping with a world that is becoming increasingly unstable and contested. The many voices gathered here are united by the task of putting critical concepts and feminist design tools to use in order to offer experimental approaches to the creation of a more habitable world. Drawing inspiration from the active archives of feminist precursors, existing and re-imagined, and by way of a re-engagement in the histories, theories and projected futures of critical feminist projects, the book presents a collection of twenty-three essays and eight projects, with the aim of taking stock of our current condition and re-engaging in our precarious environment-worlds.
Download or read book The Wandering Mind written by Michael C. Corballis and published by University of Chicago Press. This book was released on 2015-04-15 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corballis argues that mind-wandering has many constructive and adaptive features. These range from mental time travel?the wandering back and forth through time, not only to plan our futures based on past experience, but also to generate a continuous sense of who we are--to the ability to inhabit the minds of others, increasing empathy and social understanding. Through mind-wandering, we invent, tell stories, and expand our mental horizons. Mind wandering , hardly the sign of a faulty network or aimless distraction, actually underwrites creativity, whether as a Wordsworth wandering lonely as a cloud, or an Einstein imagining himself travelling on a beam of light. Corballis takes readers on a mental journey in chapters that can be savored piecemeal, as the minds of readers wander in different ways, and sometimes have limited attentional capacity.
