Download or read book The Little Book of Mayo Clinic Values written by Ellen Whelan and published by . This book was released on 2017 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Management Lessons from the Mayo Clinic PB written by Leonard L. Berry and published by McGraw Hill Professional. This book was released on 2008-05-31 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.

Download or read book Mayo Clinic Values written by Matthew Dacy and published by . This book was released on 2024-02-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Mayo Clinic written by David Blistein and published by Rosetta Books. This book was released on 2018-09-18 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: A photo-filled history of the world-renowned medical center, based on the award-winning PBS documentary by Ken Burns, Erik Ewers, and Christopher Loren Ewers. On September 30, 1889, W.W. Mayo and his sons Will and Charlie performed the very first operation at a brand-new Catholic hospital in Rochester, Minnesota. It was called Saint Mary’s. The hospital was born out of the devastation of a tornado that had struck the town six years earlier, after which Mother Alfred Moes of the Sisters of Saint Francis told the Mayos that she had a vision of building a hospital that would “become world renowned for its medical arts.” Based on the film by acclaimed documentary filmmaker Ken Burns, The Mayo Clinic: Faith, Hope, Science chronicles the history of this unique organization, from its roots as an unlikely partnership between a country doctor and a Franciscan order of nuns to its position today as a worldwide model for patient care, research, and education. Featuring more than 400 compelling archival and modern images, as well as the complete script from the film, the book demonstrates how the institution’s remarkable history continues to inspire the way medicine is practiced there today. In addition, case studies reveal patients, doctors, and nurses in their most private moments as together they face difficult diagnoses and embark on uncertain treatments. The film and this companion book tell the story of an organization that has managed to stay true to its primary value: The needs of the patient come first. Together they make an important contribution to the critical discussions about the delivery of health care today in America—and the world.

Download or read book Ethics in Health Administration A Practical Approach for Decision Makers written by Eileen E. Morrison and published by Jones & Bartlett Learning. This book was released on 2019-01-29 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the many advances in technology as well as the ongoing discussion of health care reform post-Affordable Care Act, today’s healthcare administrators require a strong foundation in practice-based ethics to confront the challenges of the current healthcare landscape. Ethics in Health Administration, Fourth Edition focuses on the application of ethics to the critical issues faced by today's healthcare administrators. After establishing a foundation in the theory and principles of ethics, the text encourages students to apply ethics to such areas change, regulation, technology and fiscal responsibility. Thoroughly updated, the Fourth Edition includes 12 new, contemporary case studies that encourage students to apply ethics. A new chapter on the Ethics in the Epoch of Change stresses major changes in healthcare, including the digital revolution, population health, ethics temptations and ethic resilience. Other chapters have been revised to include new cases, and more.

Download or read book The Little Book of Value Investing written by Christopher H. Browne and published by John Wiley & Sons. This book was released on 2016-05-03 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise and masterful discussion of a proven investing strategy There are many ways to make money in today’s market, but the one strategy that has truly proven itself over the years is value investing. Now, with The Little Book of Value Investing, Christopher Browne shows you how to use this wealth-building strategy to successfully buy bargain stocks around the world. You’ll explore how to value securities and find bargains in the stock market. You’ll also learn to ignore irrelevant noise, “advice” from self-proclaimed gurus, and other obstacles that can throw you off your game. The Little Book of Value Investing also offers: Strategies for analyzing public company financial statements and disclosures Advice on when you truly require a specialist’s opinion Tactics for sticking to your guns when you’re tempted to abandon a sound calculation because of froth in the market Perfect for beginning retail investors of all stripes, The Little Book of Value Investing will also earn a place in the libraries of veteran investors and portfolio managers seeking an expert reference covering the most time-tested lessons of value investing.

Download or read book Gifts of Her Spirit written by Mary Brigh Cassidy and published by Simon and Schuster. This book was released on 2022-02-01 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: A poignant collection of poems written by a dedicated Franciscan sister and the former hospital administrator of Saint Marys Hospital during a lifetime of dedication, this is a work that celebrates the seasons of life and brings insight—and a smile—to readers everywhere. During her fifty-five-year career at Saint Marys Hospital in Rochester, Minnesota, Sister Mary Brigh Cassidy remained a common person with uncommon capabilities. To whatever position she held, she brought a business acumen that was legendary, though she was quick to dismiss her extraordinary gifts for leadership as ordinary. Even though she worked tirelessly as the hospital administrator, caring for patients and leading the hospital through unparalleled growth, she found time at the end of her busy days to write poetry and reflect on spirituality, nature, and a life dedicated to service. Composed between the years of 1928 and 1968, the poems in Gifts of Her Spirit paint a picture of life through the Great Depression, World War II and post-war events—though, like Emily Dickinson and Jane Austen, Cassidy created her own world of words that was parallel to, but separate from, the great events around her. Her poetry often uses images from nature to capture the beauty and poignancy found in the seasons of the church and in the seasons of life—each with its own purpose, challenges, and rewards. Gifts of Her Spirit is a curation of approximately sixty of Cassidy’s poems, all arranged according to the Liturgical Calendar of the Catholic Church. From limericks to meditations, they gesture gently to the beauty of nature’s surroundings, provide strength for life’s challenges, and encourage the reader to look within themselves and to eternity. For those who knew Cassidy, her life itself was a gift of the Spirit. For those who read these poems, the wonder of that gift is revealed through her words.

Download or read book The Value of Sharing written by Spencer Johnson and published by . This book was released on 1978 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mayo brothers, knowing the importance of sharing, enter a career in which they can share their knowledge, skills, and money with sick people and other doctors.

Download or read book Foundations of Human Resource Development Third Edition written by Richard A. Swanson and published by Berrett-Koehler Publishers. This book was released on 2022-03-08 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this classic is a must-have text for the human resource development (HRD) profession. It has with brand-new material on the impact of technology, globalization, and emerging business trends on HRD practice. Human Resource Development is a large field of practice but a relatively young academic discipline. For the last two decades, Foundations of Human Resource Development has fulfilled the field's need for a complete and thoughtful foundational text. This essential text provides an up-to-date overview of the HRD profession, along with the terminology and processes required for sound HRD research and practice. Readers will gain a basic understanding of • HRD models and theories that support best practice • History and philosophical foundations of the field • HRD's role in learning, performance, and change in organizations This new edition has been updated throughout and contains new chapters on assessment, technology, globalization, and future challenges. Examples of best practices are included, along with variations in core thinking, processes, interventions, tools, and much more. This must-have reference will help both practitioners and academics add clarity to their professional journeys.

Download or read book You re the Leader Now What written by Richard Winters and published by Simon and Schuster. This book was released on 2022-09-06 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a clear and practical framework, real-life experiences and back-of-the-napkin drawings based on years of leadership experience at the prestigious Mayo Clinic, You're the Leader. Now What? helps new and more seasoned leaders develop an organization that responds effectively to emerging challenges and threats, while reducing employee burnout and boosting satisfaction. Your colleagues are seated around the table, all looking at you as you arrive in the conference room. They disagree on what factors to consider and how to proceed. You decide it's critical to rely on your own extensive expertise to carry your team forward. Only your directives fall flat, your colleagues are even more disgruntled, and the way forward is muddier than ever. In You're the Leader. Now What?, Richard Winters, Mayo Clinic emergency physician, executive coach, and director of leadership development for the Mayo Clinic Care Network, explores the dangers of embracing the role of heroic expert in making decisions. Using a clear and practical framework, real-life experiences and back-of-the-napkin drawings, You're the Leader. Now What? shows how to leverage the emotional intelligence and collective strengths of your team to create an effective and successful way forward. Instead of telling everyone what to do, you'll develop a leadership style that responds effectively to emerging challenges and threats, while reducing employee burnout and boosting satisfaction. This book of Leadership 101 lessons from the world-renowned Mayo Clinic will help you lead when have no clear answer, when the processes and checklists put in place are inadequate, and when all eyes are on you, asking, "Now what?"

Download or read book Value Management in Healthcare written by Nathan William Tierney and published by Taylor & Francis. This book was released on 2017-10-06 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system---a team sport in service of patients, hold it accountable with measurement to improve outcomes, and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved, and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity, he presents core concepts and dives into the key metrics needed to build, maintain, and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive, clinician, and patient today." -Mahek Shah, MD, Senior Researcher and Senior Project Leader, Harvard Business School Our current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population, (2) growing affluence, (3) rise in chronic diseases, and (4) better-informed patients; all of which raises the demand for healthcare. In 2006, Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results.’ In it, they present their analysis of the root causes plaguing the health care industry and make the case for why providers, suppliers, consumers, and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter, "value for patients should be the overarching principle for our broken system." Since 2006, Professor Porter, accompanied by his esteemed Harvard colleague, Profesor Robert Kaplan, have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic, Mayo Clinic, MD Anderson, and U.S. Department of Veteran Affairs. Given the current state of global healthcare, there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost), which is central to Value Management, and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side, the book presents the Value Realization Framework, which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach, but specific to healthcare organizations. On the costs side, the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology, which has proven to be a modern catalyst for defining HDO costs. Finally, this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare.

Download or read book Little Book of Healthcare Marketing written by Drew Stevens and published by Momentum Press. This book was released on 2016-08-26 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical marketing is something not thought of by physicians. Yet, it is the most important business aspect of the practice. If there is no marketing then there are no patients. When there is an empty waiting room due to poor marketing; the practice struggles. This book is designed to help physicians understand the importance of effective, targeted marketing in order to build relationships and attract new clients. The ideology today is that you are all in the relationship business. The more relationships that you develop allows these new individuals to your “marketing” world. Today’s doctors must create a community—a strong one. If you want to build or maintain a thriving practice, then this book will provide you the tools and techniques to become a brand, manifest a community, and instantly attract others to you.

Download or read book The New Mayo Clinic Cookbook 2nd Edition written by Mayo Clinic Physicians and published by Oxmoor House. This book was released on 2012-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good food is one of life's greatest pleasures. That's the foundation of this revised recipe collection from the highly respected Mayo Clinic. Eating well is not about enduring a restrictive meal plan. It's about enjoying superb foods that also have remarkable health benefits. The 200 recipes inside are designed to be as satisfying as they are good for you. They include the best ingredients each season has to offer, from fresh corn and juicy plums to toasted almonds and grilled salmon. But delicious, health-promoting recipes aren't all you'll find. Also included is an interactive guide that presents a new philosophy of eating based on the latest evidence about the disease-fighting properties of many foods-properties that can lower your risk of developing illnesses from heart disease to cancer. With The New Mayo Clinic Cookbook 2nd Edition, you'll discover that preparing tantalizing, healthy meals is easier than ever.

Download or read book Cook Smart Eat Well written by Jennifer A. Welper and published by Simon and Schuster. This book was released on 2022-01-04 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayo Clinic’s Wellness Executive Chef brings you her expert tips, strategies, and more than 100 recipes to make healthy cooking at home more flavorful, less time-consuming, and a routine part of a healthy lifestyle. To improve your health and well-being, go beyond the idea of quick and easy recipes to establish smarter, time-saving habits in the kitchen. With Cook Smart, Eat Well by Jennifer Welper, the Wellness Executive Chef at Mayo Clinic, learn how to take a fresh approach to healthy eating by cooking more efficiently, using simple ingredients with bold flavors, and meal prepping with ease, so you can keep your family eating healthy and nutritious meals all week long. More than 100 original recipes offer something for every meal, including bright salads and soups, filling breakfasts, hearty comfort foods, savory lean meats and burgers, kid-friendly meals, and delicious desserts, as well as a week’s worth of vegetarian-friendly dishes that are completely meat-free. Alongside each recipe are notes from Chef Jen that give ideas for variations and substitutions, as well as tricks for maximizing flavors to make any homemade meal taste gourmet. Cook Smart, Eat Well includes recipes for: · Broccoli and smoked gouda frittata · Tomato, basil, and mozzarella panini · Broccoli cheddar soup · Basil pesto stuffed mushrooms · Savory mashed sweet potatoes · Blackened fish tacos · Black bean burgers · Cranberry apple crisp In addition, this photo-illustrated guide gives cooks of any level solid footing in the kitchen by helping you hone your cooking skills and learn time-saving shortcuts. You’ll find Jen’s best tips for investing in essential basic equipment, finding quality ingredients, mastering preparation methods, familiarizing yourself with a variety of spices and sauces, and safely storing and reheating leftovers. And whether you’re cooking for one or for a large family, you’ll get expert advice on incorporating meal planning into your routine in a way that streamlines your shopping and cooking, while allowing for flexibility and variety throughout the week. With Cook Smart, Eat Well, learn how to plan meals, prep food efficiently, and minimize your cooking time to make eating satisfying, nutritious meals part of your healthy lifestyle.

Download or read book The South Beach Diet Cookbook written by Arthur Agatston and published by Rodale. This book was released on 2004-04-13 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A companion to "The South Beach Diet" presents more than two hundred recipes that demonstrate how to eat healthfully without compromising taste, outlining the diet's basic philosophies and sharing personal success stories.

Download or read book Mayo Clinic Family Health Book written by Mayo Clinic and published by Rosetta Books. This book was released on 2019-09-09 with total page 3337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now updated: With more than a million copies sold, this comprehensive guide lets you quickly check symptoms, learn about treatments, and prevent illnesses. The information in this invaluable reference is easy-to-understand and organized into convenient sections: Injuries and Symptoms, Pregnancy and Healthy Children, Healthy Adults, Diseases and Disorders, Tests and Treatments. Also included is a forty-eight-page color section to help understand human anatomy. From infancy to old age, from prevention to treatment, from standard practices to alternative medicine, the comprehensive fifth edition of the Mayo Clinic Family Health Book is a must-have for every family, from a world leader in patient care and health information that employs more than 4,500 physicians, scientists and researchers advancing medical science.

Download or read book Sapira s Art and Science of Bedside Diagnosis written by Jane M. Orient and published by Lippincott Williams & Wilkins. This book was released on 2012-03-28 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fourth Edition of this textbook teaches the artful science of the patient interview and the physical examination. Chapters are filled with clinical pearls, vignettes, step-by-step methods, and explanations of the physiologic significance of findings. New features include "Points to Remember", over 300 questions with answers and discussion, over 120 additional references, and expanded discussions of the usage and pitfalls of evidence-based medicine. Other highlights include expanded and updated discussions of sleep apnea, "minor" head trauma, cervical spine involvement in rheumatoid arthritis, transplantation-related problems, adverse effects of AIDS therapy, and more. A companion Website includes fully searchable text and a 300-question test bank.