Download or read book The Incredible Guide to Becoming A Great Negotiator Boost Confidence Learn New Strategies Skills written by Stephen Berkley and published by Abbott Properties. This book was released on 2021-09-10 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation is an remarkable technique which helps in different fields of life. It helps finalizing a good business deal, conferences, discussions, and formulating treaties.Good negotiation significantly contribute towards success of business as it helps you get a better relationship with your clients and delivering long lasting solutions.It satisfies both parties and avoid future conflicts. It is actually a good alternative to arguing and also helps in daily lives. This guide is a step by step process to learn good negotiating skills.This guide will teach you:- Tips to become a good negotiator - Fundamentals of negotiating - Why negotiation is important- Sound pro in a negotiation- Mental scenarios- Emergency responses- Tactics and styles- When to stay quiet - Walking away from lower offer- Building affinity- Listening attentively- What are good questions- & much more!!!If you want to learn negotiating skills then this guide is for you.--> Scroll to the top of the page and click add to cart to purchase instantly

Download or read book The Skilled Negotiator written by Kathleen Reardon and published by John Wiley & Sons. This book was released on 2014-01-31 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: Identify your negotiation style and its limitations Use language strategically whether you're being subtle or direct Recognize deception and manage it Position and persuade artfully Effectively negotiate one-on-one and in teams Deal constructively with your own and others—heated emotions

Download or read book Master The Negotiation written by Vaughn Wolf and published by . This book was released on 2020-08-30 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to get your way in any situation without being an a**hole. Does the thought of negotiating make your palms sweat and your knees wobble? Are you afraid of coming across as pushy or demanding by asking for something more? Have you often just accepted the first offer for fear of losing the deal? A lot of people avoid negotiations for these reasons and more. They are driven by the fear of being rejected, ridiculed, or ignored, so they choose not to do it at all. But negotiating is an incredibly useful skill that can be applied to nearly anything in your life--from getting a better price on your car to getting a higher salary, paying lower interest, or landing a huge account. By choosing not to negotiate, you are leaving money on the table. You are also losing the opportunity to get exactly what you want simply by asking. People come with different backgrounds, financial capacities, personalities, and requirements, just to name a few. Therefore, it shouldn't come as a surprise that there's no one-size-fits-all solution for most situations. The other party often doesn't know exactly what you need or what would be best for you. Negotiating, however, will help you get there. If you are feeling unsure about the "how-to" part of negotiating, don't worry. There are skills and tips that you can learn to become an effective negotiator. Master the Negotiation will guide you through the steps and strategies of negotiating like a pro. You will discover: How to strategically frame your questions to get your desired results The simple trick that top negotiators use to immediately gain the trust and confidence of their counterpart and start discussions off on the right foot The #1 thing to have in your back pocket in any negotiation that will give you the power to walk away When getting the other party to say "No" can actually lead you to a final "Yes" The negotiating strategy that 7 Habits of Highly Effective People author Stephen Covey recommends as an important mindset everyone should approach life with Why silence can be the best weapon in getting your way 7 tricky ways your brain can deceive you, and how to counter each of them to ensure you get the best possible outcome from your negotiation And much more. Negotiating is not about putting one over on someone else, nor is it about milking all you can at someone else's expense. It is understanding that there may be better ways for both parties to get what they want, or even a more suitable outcome that no one initially thought of. Starting a negotiation opens up a discussion to explore and uncover each other's needs, concerns, and values. It is a very human process that builds empathy, fuels conversations, and strengthens relationships. Negotiation can save you a lot of money and help you earn a lot of it, as well. You may even discover new and better deals that seem to have been made for your benefit. But you'll never know unless you give it a try. Let go of the fear that's holding you back from getting what you want, and start negotiating today. If you want to learn how to become a master negotiator and open up great opportunities in your personal, financial, and professional life, then scroll up and click the "Add to Cart" button right now.

Download or read book Gain the Edge written by Martin Latz and published by St. Martin's Press. This book was released on 2004-05-10 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Martin Latz's Gain the Edge! is the best book I've ever read on negotiation strategy. If you negotiate for a living or only occasionally, Latz gives you the tools and tactics to succeed before you sit down at the table. Whether it's negotiating Randy Johnson's contract or the purchase of your next car, Gain the Edge! is clear, concise, and unfailingly useful." --Jerry Colangelo, Chairman and CEO, Arizona Diamondbacks and Phoenix Suns There's always more to learn about negotiation. That one new strategy or tactic you gain from this book may make the difference between your walking away a winner and leaving empty-handed. The margin of difference can be infinitesimal, yet the ramifications are often huge. Negotiating a new salary? Buying a car or a house? Closing a deal with a big client? Discussing where to vacation with your spouse? We negotiate every day. Yet most of us negotiate instinctively and don't give the process the strategic attention it deserves. We suffer as a result. Now negotiation expert Martin E. Latz reveals an easy-to-use strategic template you can use in every negotiation. This is not ivory-tower advice, or advice just based on instincts and experience: The tactics and techniques here come from the most up-to-date research and the knowledge Latz has developed in negotiating on the White House Advance Teams, from consulting with top executives at Fortune 500 companies and law firms nationwide, and from teaching thousands of business professionals and lawyers how to negotiate more effectively. The result is a comprehensive guide that takes you all the way from general strategies and principles--Latz's Five Golden Rules of Negotiation--to specific tips, techniques, and even phrases you can use at the table. Gain the Edge! will arm you with: * Practical strategies to get the information you need before you sit down at the table * Tactics to maximize your leverage when seemingly powerless * Secrets to success in emotionally charged negotiations * A step-by-step system to design the most effective offer-concession strategy * Ways to deal with different personality types, ethics, and negotiation "games" * Specific advice on how to negotiate for your next salary, car, or house * Negotiating tips for other business and personal matters Leave behind instinctive negotiating and its inherent uncertainties. Learn to negotiate strategically. Easy to understand and instantly applicable to real-life situations, Gain the Edge! is the ultimate how-to guide for anyone looking to master this critical subject.

Download or read book Negotiate Without Fear written by Victoria Medvec and published by John Wiley & Sons. This book was released on 2021-06-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tools you need to maximize success in any negotiation, at any level With Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes, master negotiator, Kellogg professor, and accomplished CEO Victoria Medvec delivers an authoritative and practical resource for eliminating the fear that impedes success in negotiation. In this book, readers will discover unique and proprietary negotiation strategies honed over decades advising Fortune 500 clients on high-stakes, complex negotiations. Negotiate Without Fear provides readers at all levels of negotiation skill the ability to increase their negotiating confidence and maximize their negotiation success. You'll learn how to: Put the right issues on the table by defining your objectives for the negotiation Analyze the issues being negotiated with an Issue Matrix to ensure you have the right issues to secure what you want Establish ambitious goals using a proprietary tool to identify the weaknesses in the other side's best outside alternative (BATNA) Leverage a unique architecture for creating and delivering Multiple Equivalent Simultaneous Offers (MESOs) Negotiate Without Fear belongs on the bookshelves of executives and all the dealmakers who work for them. Additionally, specific advice is provided in every chapter for individuals who are negotiating for themselves and in the everyday world. This book is an invaluable guide for anyone who hopes to sharpen their negotiating skills and achieve success in any arena.

Download or read book Nobody Will Play with Me written by Kwame Christian and published by . This book was released on 2018-11-04 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Negotiating for Success Essential Strategies and Skills written by George J. Siedel and published by Van Rye Publishing, LLC. This book was released on 2014-10-04 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all negotiate on a daily basis. We negotiate with our spouses, children, parents, and friends. We negotiate when we rent an apartment, buy a car, purchase a house, and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement. Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization. This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations. The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator. Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows. In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator. A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator.

Download or read book Think Before You Speak written by Roy J. Lewicki and published by John Wiley & Sons. This book was released on 1996-04-12 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think Before You Speak Think Before You Speak takes you through the entire negotiationprocess in all its variations and contexts, both in business andeveryday life. By preparing you to think clearly and strategically,this invaluable guide gives you an edge that will help you toachieve success while maintaining the best possible relations withthose opposing you. Here's an outline of how Think Before You Speakleads you through the strategic negotiation process: CHAPTER & TOPIC * Overview/Plan * Assess Your Position * Assess Other Party * Analyze Context * Selecting a Strategy * Competition * Collaboration * Other Strategies * Building Collaboration * Resolving Conflict * Third Party Help * Communicating * Legal/Ethical Issues * Multiple Parties * Global Negotiation * Improving Negotiation STEP IN PROCESS * ANALYZE STRATEGIC ISSUES * SELECT A STRATEGY * INITIATE THE NEGOTIATION PROCESS * MANAGE THE NEGOTIATION PROCESS * OBTAIN OUTCOMES AND LEARN FROM THE EXPERIENCE Practical, authoritative, and comprehensive, Think Before You Speakgives you the tools to handle any negotiation with confidence.

Download or read book INKED written by Jeb Blount and published by John Wiley & Sons. This book was released on 2020-01-07 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn powerful closing and sales negotiation tactics that unlock yes and seal the deal. Each year, sales professionals leave billions of dollars on the table because they are out gunned, out maneuvered, and out played by savvy buyers, who have been schooled in the art and science of negotiation. Because today’s buyers have more power than ever before—more information, more at stake, and more control over the buying process—they almost always enter sales negotiations in a much stronger position than the salespeople on the other side of the table. The results are sadly predictable: salespeople and their companies end up on the losing end of the deal. In this brutal paradigm, if you fail to master the skills, strategies, and tactics to go toe-to-toe with modern buyers and win at the sales negotiation table, your income and long-term earning potential will suffer—along with your company’s growth, profits, and market valuation. In his new book INKED: The Ultimate Guide to Powerful Closing and Sales Negotiation Tactics that Unlock YES and Seal the Deal, Jeb Blount levels the playing field by giving you the strategies, tactics, techniques, skills, and human-influence frameworks required to become a powerful and effective sales negotiator. In his signature, straightforward style, Jeb pulls no punches. He slaps you right in the face with the cold, hard truth and lays bare the reasons why you keep getting beaten by buyers who have been trained in how to play you. Then, he teaches you exactly what you need to know, do, and say to gain more control and more power over the outcomes of your deals, and WIN. You’ll learn: Seven Immutable Rules of Sales Negotiation Why “Win-Win” Usually Means “You-Lose” The One Rule of Sales Negotiation You Must Never Break How to Leverage the Powerful MLP Strategy to Bend Win Probability in Your Favor The ACED Buyer Persona Model and How to Flex to Buyer Communication Styles Seven Principles of Effective Sales Negotiation Communication How to Leverage the DEAL Sales Negotiation Framework to Control the Negotiation Conversation and Get Ink How to Gain the Advantage with Comprehensive Sales Negotiation Planning Strategies and Tools Powerful Negotiation Psychology and Influence Frameworks that Keep You in Control of the Conversation How to Rise Above the Seven Disruptive Emotions that are Holding You Back at the Sales Negotiation Table How to Protect Yourself from the Psychological Games that Buyers Play With these powerful tactics in your sales arsenal, you will approach sales negotiations with the confidence and power to take control of the conversation and get the prices, terms, and conditions that you deserve. INKED is the most comprehensive Sales Negotiation resource ever developed for the sales profession. Unlike so many other negotiating books that ignore the reality sellers face in the rapid-fire, real world of the sales profession, INKED is a sales-specific negotiation primer. You’ll learn directly from one of the most sought-after and celebrated sales trainers of our generation. Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting, Sales EQ, and Objections, Jeb Blount's INKED puts the same strategies employed by his clients—a who’s who of the world’s most prestigious organizations—right into your hands.

Download or read book Negotiating with Backbone written by Reed K. Holden and published by Pearson Education. This book was released on 2012 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers strategies and advice on retaining pricing power for business-to-business salespeople who have to negotiate with procurement departments.

Download or read book Negotiating Skills for Managers written by Steven Cohen and published by McGraw Hill Professional. This book was released on 2002-03-22 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level. All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among today's most valuable talents. Negotiating Skills for Managers explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. From transferring one's existing strengths to the negotiating table to avoiding common negotiating errors, it reveals battle-proven steps for reaching personal and organizational objectives in every negotiation.

Download or read book How to Become a Boss Negotiator in Business and Life written by Sam O. A and published by Sa Publishing. This book was released on 2023-01-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you tired of feeling like you're getting the short end of the stick in negotiations? Want to become a master at getting what you want in both business and life? Looking to take your negotiation skills to the next level? Look no further than "How to Become a Boss Negotiator in Business and Life." This comprehensive guide teaches you the art of negotiation with anyone, at any time, and anywhere to becoming a global negotiator. Whether you're a seasoned professional or just starting out in your career, this book is packed with practical strategies and techniques to help you master the art of negotiation. The world of negotiation can be intimidating, but it doesn't have to be. 'How to Become a Boss Negotiator in Business and Life' provides a comprehensive guide to mastering the art of negotiation with anyone, at any time, and anywhere. From learning how to read body language and nonverbal cues to understanding the psychology of persuasion, this book will give you the tools you need to come out on top in any negotiation. The book features a special section on how to negotiate with difficult people, which has been designed to help you overcome the challenges of negotiating with difficult people. Whether you're buying a car, selling a product, negotiating a salary, or seeking a promotion, this book shows you how to make sure that you get what you want - and avoid getting anything you don't. In this new book, I reveal the secrets behind the negotiation methods of some of the world's top-performing sales professionals and the world's most influential negotiation genius and coaches. The techniques I teach will help you increase your income, increase your personal and professional relationships, and improve your business results, no matter who you're negotiating with or where you happen to be when you negotiate. Inside, you'll learn how to: Build and maintain relationships with key stakeholders Communicate effectively and assertively to achieve your goals Navigate difficult negotiations with confidence and poise Handle objections and overcome obstacles And much more. Negotiation is a skill that is essential in today's business world and in personal life. This book gives you the tools and strategies you need to negotiate with confidence, no matter the situation. Be it in a business meeting or family gathering. With easy-to-follow advice and real-world examples, "How to Become a Boss Negotiator in Business and Life" is the ultimate resource for anyone looking to boost their negotiation skills by negotiating the nonnegotiable and achieve success in their business and personal life. Don't miss this opportunity to become a master negotiator - Buy the Book Today and start reaping the rewards of your newfound skills.

Download or read book Conversation Skills and How to Negotiate 2 Books In 1 written by Natasha Baker and published by Independently Published. This book was released on 2020-04-17 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: *** 2 books in 1 bundle! *** CONVERSATION SKILLS Master People Skills Through Emotional Intelligence, Conversation & Body Language Cutting through the nonsense, this book offers a simple and easy to understand solution to mastering conversation and people skills using a variety of skills. No fancy gimmicks, just solid and actionable advice. Some of the topics covered in this book include: * Steps To Better Conversation Skills For Any Situation * The Secret To Creating Flowing Conversations * Master Body Language * Conversation Starters * How To Read Other People and Know What They Want * Effective Speaking & Listening * Master Social and Emotional Intelligence * Charisma: How To Improve It & How To Use It * Simple Ways To Improve Your Conflict Management Skills * How To Be More Assertive * Becoming A More Flexible Person * Building Rapport With People and so much more! ---------------------------------------- HOW TO NEGOTIATE Persuade Using The Power of Influence and Conversation Skills to Increase Your Confidence in Negotiation Would like to learn how to negotiate with anyone, in any situation? Would you like to improve your influence, respect, assertiveness, conversation skills and confidence? Master the art of negotiating with easy to follow steps and real life examples in this best selling guide by Natasha Baker and James Fisher. Topics covered include: * Negotiation in a Professional / Formal Setting * Traits of a Good Negotiator * Using Body Language To Always Win * How To Be More Assertive & Confident * Controlling Anger and Anxiety * Real Life Negotiation Fails and What They Should Have Done * Persuading anyone to say YES! * Establishing Trust & Likeability * Negotiating With Someone You Don't Trust * Relationship / Personal Life Negotiations * Always Know What To Say * Detecting Deception * Dealing with Job Interview / Offers / Promotions * How to Really Prepare for a Negotiation * The 80/20 Rule * Easily Avoid The Negotiation Missteps * Best Practices to Follow in ANY Situation * The Abilene Paradox * Reading Other Peoples Body Language and so much more! "An incredibly useful and informative guide, getting to the information fast and without fuss. Learn how to negotiate your way through life in any situation and get what you want!" Chris Jenkins

Download or read book Negotiate and Win written by Dominick J. Misino and published by McGraw Hill Professional. This book was released on 2004 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this text; a former NYPD hostage negotiator combines proven advice with riveting real-life stories to cover every vital aspect of a successful negotiation. --

Download or read book The Art of Negotiation written by Nick Anderson and published by . This book was released on 2019-05 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: You Deserve Getting What You Want Only If You Know How To Ask For It Rightly. Master The Art Of Dealing With People Effectively, Learn How To Get What You Want Every Time Without Giving In And Create A Life Of Abundance And Joy. Negotiation is not something that is only for selected few or endowed on some gifted people. Anyone can learn and master this crucial skill to get what they want in life personally or professionally. The Art of Negotiation is written to help readers understand and master the most common strategies used by successful negotiators. You'll learn how this people skills can open the gateway to endless possibilities in your personal and professional life and empower your to lead an extraordinary life. Here is brief overview of what The Art of Negotiation will offer you: Why Negotiation skills are so important in today's world and what are the the pre-requisites for becoming a good negotiator? The most common myths about learning negotiation skills and you will see them busting through proven facts and arguments Understand 7 sure-fire strategies that will turn you into a master negotiator. Learn how you can gain a superior bargaining power by rightly using BATNA technique with an effective 4-step process. Learn the resourceful techniques to control the terms of any negotiation. Why you should develop a mutual comfort level before you even start negotiating and the best ways to do it. The best ways to regulate your mood before and during the negotiation get the maximum out of any deal 4-step process to make a solid first impression that gives you an edge in any negotiation. Use the power of contrast effect to reframe offer that makes it tempting and no-brainer to accept. Why MESO technique helps you to engage your prospect and ensure that you'll almost guarantee your success. Understand effective counter-offer techniques and the perfect timing to pitch your offer. And much more. Everyone has to deal with people every day in some way or other, so why not get the maximum out of any conversation. Don't let others take advantage of you and leave you frustrated, merely because you think you cannot negotiate your terms well. Grab Your Blueprint To Master The Art Of Negotiation And Master This Most Important People Skill

Download or read book Breaking Money Silence written by Kathleen Burns Kingsbury and published by Bloomsbury Publishing USA. This book was released on 2017-09-15 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone concerned about finances—and that's just about everyone—will welcome this step-by-step guide to opening up about a difficult subject. It offers a strategy that can save money, improve relationships, and help people raise fiscally responsible children. Almost half of Americans say that the most difficult topic to discuss with loved ones is their personal finances, so much so that they would rather talk about death, politics, or religion. But what price do you pay for staying quiet? In her fifth book, Kathleen Burns Kingsbury, a wealth psychology expert with over twenty-five years of experience empowering women, couples, parents, families, and wealth advisors, provides you with the answer. This book equips you with the practical tools needed to navigate difficult conversations and future-proof your finances. Discover how to identify your thoughts and beliefs about wealth, and how doing so can help you talk more openly and honestly about money with loved ones. Acquire skills for engaging in effective dialogues with aging parents about healthcare costs, estate planning, and end-of-life issues. Learn tips for fighting fair financially with your partner, and for raising a financially literate next generation. Using Money Talk Challenges and real-life stories, Kingsbury coaches you (and your trusted advisor) to take action. You'll walk away with a roadmap for putting what you learn into practice. Breaking Money Silence is a catalyst for a money revolution leading to a more gender-savvy, financially secure, and financially literate world.

Download or read book HBR Guide to Emotional Intelligence HBR Guide Series written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-06-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it’s not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you’ll learn how to: Determine your emotional intelligence strengths and weaknesses Understand and manage your emotional reactions Deal with difficult people Make smarter decisions Bounce back from tough times Help your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.