Download or read book The Impact of Emotional Intelligence Training on Social Workers and Human Service Providers in Health Care Settings written by Mattie Skye Nogaye and published by . This book was released on 2010 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Emotional Intelligence in Health and Social Care written by John Hurley and published by Routledge. This book was released on 2018-02-21 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker
Download or read book The Importance of Emotional Intelligence in Healthcare written by Joann Farrell Quinn and Sarah Hoffe and published by Association for Talent Development. This book was released on 2014-09-11 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: To thrive in the modern healthcare setting, healthcare practitioners need strong emotional intelligence and interpersonal skills. In “The Importance of Emotional Intelligence in Healthcare,” Joann Farrell Quinn and Sarah E. Hoffe teach talent development practitioners about the emotional intelligence and interpersonal skills that health practitioners need. This issue of TD at Work includes: tools to help healthcare practitioners build their emotional intelligence guidance on how healthcare practitioners can practice emotional intelligence to succeed at all levels the emotional intelligence framework exercises to use with healthcare practitioners.
Download or read book Emotional Intelligence in Education written by Kateryna V. Keefer and published by Springer. This book was released on 2018-07-13 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights current knowledge, best practices, new opportunities, and difficult challenges associated with promoting emotional intelligence (EI) and social-emotional learning (SEL) in educational settings. The volume provides analyses of contemporary EI theories and measurement tools, common principles and barriers in effective EI and SEL programming, typical and atypical developmental considerations, and higher-level institutional and policy implications. It also addresses common critiques of the relevance of EI and discusses the need for greater awareness of sociocultural contexts in assessing and nurturing EI skills. Chapters provide examples of effective EI and SEL programs in pre-school, secondary school, and university contexts, and explore innovative applications of EI such as bullying prevention and athletic training. In addition, chapters explore the implications of EI in postsecondary, professional, and occupational settings, with topics ranging from college success and youth career readiness to EI training for future educators and organizational leaders. Topics featured in this book include: Ability and trait EI and their role in coping with stress, academic attainment, sports performance, and career readiness. Implications of preschoolers’ emotional competence for future success in the classroom. Understanding EI in individuals with exceptionalities. Applications of school-based EI and SEL programs in North America and Europe. Policy recommendations for social-emotional development in schools, colleges and universities. Developing emotional, social, and cognitive competencies in managers during an MBA program. Emotional intelligence training for teachers. Cross-cultural perspective on EI and emotions. Emotional Intelligence in Education is a must-have resource for researchers, professionals, and policymakers as well as graduate students across such disciplines as child and school psychology, social work, and education policy. Chapter 2 of this book is available open access under a Creative Commons Attribution 4.0 International License at link.springer.com
Download or read book The Emotionally Intelligent Social Worker written by David Howe and published by Bloomsbury Publishing. This book was released on 2008-04-25 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the CHOICE Outstanding Academic Titles, this key textbook offers an insight on the theory of emotional intelligence and its vital practical value. Elegantly and succinctly written, it makes a powerful case for the importance of understanding and managing emotions for effective professional practice. Written for students and practitioners alike across a range of human services and caring professions, Howe's work on attachment theory has been hugely influential. With a highly regarded reputation for setting the agenda in social work teaching, the author's skills in communicating important theory in an engaging language make of this essential textbook a must-have for all current and future practitioners of the field.
Download or read book Mental Health in Healthcare Workers and its Associations with Psychosocial Work Conditions written by Juan Jesús García-Iglesias and published by Frontiers Media SA. This book was released on 2024-04-11 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The work environment can be considered one of the main determining factors that can influence the mental health of workers, especially as it regards the structural and organizational conditions to which the worker is subjected. This work environment has positive effects when work provides satisfaction and well-being or negative effects provoked by situations of stress, inadequate working patterns and schedules, possible situations of abuse and/or harassment, etc., which may contribute to the appearance of alterations in the mental health of the worker.
Download or read book Teaching Empathy in Healthcare written by Adriana E. Foster and published by Springer Nature. This book was released on 2019-11-18 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy is essential to effectively engaging patients as partners in care. Clinicians’ empathy is increasingly understood as a professional competency, a mode and process of relating that can be learned and taught. Communication and empathy training are penetrating healthcare professions curricula as knowledge about the most effective modalities to train, maintain, and deepen empathy grows. This book draws on a wide range of contributors across many disciplines, and takes an evidence-based and longitudinal approach to clinical empathy education. It takes the reader on an engaging journey from understanding what empathy is (and how it can be measured), to approaches to empathy education informed by those understandings. It elaborates the benefits of embedding empathy training in graduate and post-graduate curricula and the importance of teaching empathy in accord with the clinician’s stage of professional development. Finally, it examines systemic perspectives on empathy and empathy education in the clinical setting, addressing issues such as equity, stigma, and law. Each section is full of the latest evidence-based research, including, notably, the advances that have been made over recent decades in the neurobiology of empathy. Perspectives among the interdisciplinary chapters include: Neurobiology of empathy Measuring empathy in healthcare Teaching clinicians about affect Teaching cultural humility: Understanding the core of others by reflecting on ours Empathy and implicit bias: Can empathy training improve equity? Teaching Empathy in Healthcare: Building a New Core Competency takes an innovative and comprehensive approach towards a developed understanding of empathy in the clinical context. This evidence-based book is set to become a classic text on the topic of empathy in healthcare settings, and will appeal to a broad readership of clinicians, educators, and researchers in clinical medicine, neuroscience, behavioral health, and the social sciences, leaders in educational and professional organizations, and anyone interested in the healthcare services they utilize.
Download or read book Human Resources in Healthcare Health Informatics and Healthcare Systems written by Kabene, Stfane M. and published by IGI Global. This book was released on 2010-07-31 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: While many countries enjoy the benefits of modern healthcare systems and social and economic policies that improve life expectancy, many countries still have high maternal and infant mortality rates, struggle with infectious diseases, and face critical human resource shortages in healthcare. Human Resources in Healthcare, Health Informatics and Healthcare Systems addresses two major problems that threaten the health of the human race. The first of which is the lack of human resources in healthcare. We need to ensure that we have an adequate number of healthcare professionals who are highly motivated and properly trained. Furthermore, we need to ensure that they have the latest health technology at their disposal, which is the second major issue facing the world today. The world s most respected scholars and practitioners describe their experiences and propose possible theoretical and practical solutions in this relevant and timely handbook.
Download or read book Charting a Sustainable Future of ASEAN in Business and Social Sciences written by Naginder Kaur and published by Springer Nature. This book was released on 2020-07-23 with total page 541 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume showcases selected conference papers addressing the sustainable future of ASEAN from the perspectives of business and social science disciplines. In addressing the 17 Sustainable Developments Goals (SDGs) envisioned by the United Nations in the domains of environment, health and well-being, posing potential means of reducing inequalities globally, the authors target specific issues and challenges confronting the fast-growing region of ASEAN and present suggestions for co-operation and commitment from governments, non-governmental organisations (NGOs) and society at large, in line with the ASEAN Vision 2020. Papers are selected from the 3rd International Conference on the Future of ASEAN (ICoFA) 2019, organised by Universiti Teknologi MARA in Malaysia, whose conference theme “Charting the Sustainable Future of ASEAN” enables intellectual discourse on sustainability issues from business and the social sciences, as well as science and technology. The selection of papers is published in two volumes, comprising scholarly and practical insights into sustainability in ASEAN. This first volume of papers from business and social science scholars will be of interest to researchers and policymakers interested in sustainability developments in the ASEAN region.
Download or read book Research Awards Index written by and published by . This book was released on 1988 with total page 874 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Impact of Training Intervention on Emotional Intelligence in Health Care Administrators and Physician Leaders written by Susan E. Ray and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Congressional Record written by United States. Congress and published by . This book was released on with total page 2146 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Emotional Intelligence Training written by Karl Mulle and published by Association for Talent Development. This book was released on 2016-08-29 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to reaching peak performance, emotional intelligence is key. Research shows that emotional intelligence is more important to performance than ability and technical skill combined. But is EI a skill that can be developed in others? Absolutely. Trainer Karl Mulle has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day emotional intelligence workshop programs. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.
Download or read book Customer Service Management in Africa written by Robert Ebo Hinson and published by CRC Press. This book was released on 2020-05-07 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear: Today’s consumers are no longer ‘passive audiences’ but ‘active players’ that engage with businesses at each stage of product or service design and delivery systems. Consumer demands and expectations are also increasingly being dictated by changing personal preferences, enhanced access to information and expanding digital reality. The customer service principles – strategic and operational – advocated by these authors are universal, but particularly compelling as they apply to Africa’s unique and dynamic operating environment. In recognition of the importance of excellent customer service, this comprehensive and well-timed book provides an essential guide on the increasing role of the customer to business success. This book discusses the management and delivery of customer service under seven broad themes: Customer Service as Shared Value, Customer Service Strategy, Customer Service Systems, Customer Service Style, Customer Service Culture, Customer Service Skills and Customer Experience – Advancing Customer Service in Africa. Central questions posed and addressed include: What is the new definition of customer service management? How should organisations position themselves to create value for customers and stakeholders? How should employees project themselves to align with customer service promises made by their organisations? Overall, this book provides strategic and operational insights into effective customer service management in Africa. The customer service management concepts, roles and practices outlined, particularly as they apply to the African context, make it an important addition to scholars’ or practitioners’ reference works.
Download or read book Communities in Action written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-04-27 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differences in health status across segments of the population, but also because of inequities in factors that impact health status, so-called determinants of health. Only part of an individual's health status depends on his or her behavior and choice; community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods also contribute to health inequities, as well as the historic and ongoing interplay of structures, policies, and norms that shape lives. When these factors are not optimal in a community, it does not mean they are intractable: such inequities can be mitigated by social policies that can shape health in powerful ways. Communities in Action: Pathways to Health Equity seeks to delineate the causes of and the solutions to health inequities in the United States. This report focuses on what communities can do to promote health equity, what actions are needed by the many and varied stakeholders that are part of communities or support them, as well as the root causes and structural barriers that need to be overcome.
Download or read book Linking Emotional Intelligence and Performance at Work written by Vanessa Urch Druskat and published by Psychology Press. This book was released on 2013-04-15 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
Download or read book Emotional Intelligence for Students Parents Teachers and School Leaders written by Mabel Gonzales and published by Springer Nature. This book was released on 2022-03-10 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book heightens readers’ awareness of the importance of emotional intelligence and how it impacts our lives. It inspires parents, teachers and school leaders to learn more about emotional intelligence as a process of self-improvement, relational skills, and to help our students to develop emotional intelligence from an early stage of their lives. There are four parts in the book. Part 1 explains the importance of emotional intelligence in every aspect of our lives. It presents models and theories of emotional intelligence and explains how our emotions control our mind, body and spirit. Part 2 gives insights into how emotions play a significant role in our relationships with others. Part 3 takes the reader from family to the workplace and highlights the importance of becoming more aware of our emotions at work and how we relate to others. Part 4 emphasises the importance of helping our students to develop essential emotional intelligence to face this increasingly complex and challenging world.
