Download or read book The Hotel Mogel written by Larry Mogelonsky and published by . This book was released on 2018-08-29 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Hotel Mogel is the fifth anthology book in Larry Mogelonskys series following The Llama is Inn (2016), Hotel Llama (2015), Llamas Rule (2013) and Are You an Ostrich or a Llama? (2012). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All five books draw from Larrys and also now Adams extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to todays problems, this collection will give you the tools you need to thrive in the modern hotel world.
Download or read book Llamas Rule written by Larry Mogelonsky and published by Author House. This book was released on 2013-09 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide to marketing and management for hoteliers covers both traditional and contemporary facets of hotel operations and highlights modern success stories and potential pitfalls.--From dust jacket.
Download or read book The Llama Is Inn written by Larry Mogelonsky and published by AuthorHouse. This book was released on 2017-03-13 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Llama is Inn is the fourth anthology book in Larry Mogelonskys series following, Are You an Ostrich or a Llama? (2012), Llamas Rule (2013) and Hotel Llama (2015). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All four books draw from Larrys extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to todays problems, this collection will give you the tools you need to thrive in the modern hotel world.
Download or read book Excellence Wins written by Horst Schulze and published by Zondervan. This book was released on 2019-03-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.
Download or read book The Hotel Mogel written by Larry Mogelonsky and published by AuthorHouse. This book was released on 2018-08-29 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Hotel Mogel is the fifth anthology book in Larry Mogelonskys series following The Llama is Inn (2016), Hotel Llama (2015), Llamas Rule (2013) and Are You an Ostrich or a Llama? (2012). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All five books draw from Larrys and also now Adams extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to todays problems, this collection will give you the tools you need to thrive in the modern hotel world.
Download or read book Service Management For Dummies written by Judith S. Hurwitz and published by John Wiley & Sons. This book was released on 2009-05-11 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effectively into a business Topics include setting a framework, keeping costs down, improving efficiency, and maintaining standards and best practices This concept of how IT should be wired specifically into the goals and need of the company and its customers is part of a broader picture that includes ITIL, BPM, SOA, and Six Sigma
Download or read book Flight of the Golden Harpy written by Susan Klaus and published by Macmillan. This book was released on 2014-06-17 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kari, a young woman, returns to the jungle planet of Dora after ten years in Earth's schools determined to unravel the mysteries surrounding the harpies, a feral species with the appearance half-bird, half-human. The human colonists believe harpies are dangerous animals, which are known to steal women. The creatures are hunted like wild game, their wings considered rare trophies. But Kari distrusts these rumors. When she was attacked by a monster in the jungle as a child, a male harpy with rare golden coloring rescued her. Constant hunting by men has driven the harpies to the brink of extinction. Is Kari's savior, the elegant golden harpy, is still alive? If so, how long can he and his flock survive the ravages of mankind? Susan Klaus's Flight of the Golden Harpy is an imaginative and romantic fantasy novel that questions what it means to be human.
Download or read book More Hotel Mogel written by Larry Mogelonsky and published by AuthorHouse. This book was released on 2020-09-24 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic represents a watershed moment for hotels around the world. Weathering the short-term consequences of a global travel shutdown required a deft hand in management, while navigating any organization toward success in the recovery period demands even more intellect and creativity. There are now so many new challenges facing the hospitality industry and the situation is changing almost every day. With technology playing a pivotal role in the hotel of the future, all managers must also have a firm grasp of how each platform and device works in order to determine what is best for their organizations while still operating on a lean budget. As presented in this sixth book in the series, More Hotel Mogel gives hoteliers the latest tools to prosper in this rapidly evolving period. While analyzing the current trends and looking at how the coronavirus has affected every operation, the authors also examine what underscores modern guest behavior and how best to appeal to customers so that you can maximize revenue at any property. This is not an introductory textbook on the hotel industry, but rather a compilation of selected topics that highlight current success stories, blunders to avoid and unique ideas to help hotels in the post-pandemic world. The goal throughout is to make aspiring hoteliers and seasoned professionals think about how to boldly grow their businesses in this brave new hospitality world.
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute. This book was released on 2013-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Download or read book The Reach of a Chef written by Michael Ruhlman and published by Penguin. This book was released on 2006 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: The acclaimed author of "The Soul of a Chef" explores the allure of the celebrity chef in modern America.
Download or read book The Cornell School of Hotel Administration on Hospitality written by Michael C. Sturman and published by John Wiley & Sons. This book was released on 2011-03-31 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations
Download or read book Mogul written by Joanna Shupe and published by Zebra Books. This book was released on 2017-01-31 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A rapid-fire plot and a smoldering love story produce Gilded Age gold.”—Kirkus Reviews The privileged members of the Knickerbocker Club can never climb too high up the social ladder. But for one charming New York bachelor, does the ascent take precedence over love? As owner of a well-respected national newspaper, Calvin Cabot has the means to indulge his capricious taste for excess—and the power to bring the upper crust of society to its knees. So when a desperate heiress from his past begs for help, Calvin agrees . . .as long as she promises to stay out of his way. But like the newsman, this willful beauty always gets what she wants . . . Lillian Davies lives a life brimming with boundless parties, impressive yachts, and exotic getaways. But when her brother disappears, Lily knows that blood runs thicker than champagne and she’ll spare nothing to bring him back alive. Unfortunately, the only man who can help her is the one she never wanted to see again. Can Lily keep Calvin at arm’s length long enough to save her brother and protect her name . . .even when the tenacious powerbroker turns out to be absolutely irresistible? “The dialogue is engaging and sexy . . .each intimate moment is powerful.”—Publishers Weekly Raves for Magnate “Original and captivating.”—Publishers Weekly (starred review) “Intense, poignant, and powerfully written.”—RT Book Reviews (4 1/2 Stars - TOP PICK) “Engaging . . .opulent.”—Library Journal (starred review)
Download or read book Orr written by Bobby Orr and published by Penguin Canada. This book was released on 2013-10-15 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the greatest sports figures of all time at last breaks his silence in a memoir as unique as the man himself. Number 4. It is just about the most common number in hockey, but invoke that number and you can only be talking about one player -- the man often referred to as the greatest ever to play the game: Bobby Orr. From 1966 through the mid-70s he could change a game just by stepping on the ice. Orr could do things that others simply couldn’t, and while teammates and opponents alike scrambled to keep up, at times they could do little more than stop and watch. Many of his records still stand today and he remains the gold standard by which all other players are judged. Mention his name to any hockey fan – or to anyone in New England – and a look of awe will appear.
Download or read book Run the World written by Becky Wade and published by HarperCollins. This book was released on 2016-07-05 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: From elite marathoner and Olympic hopeful Becky Wade comes the story of her year-long exploration of diverse global running communities from England to Ethiopia—9 countries, 72 host families, and over 3,500 miles of running—investigating unique cultural approaches to the sport and revealing the secrets to the success of runners all over the world. Fresh off a successful collegiate running career—with multiple NCAA All-American honors and two Olympic Trials qualifying marks to her name—Becky Wade was no stranger to international competition. But after years spent safely sticking to the training methods she knew, Becky was curious about how her counterparts in other countries approached the sport to which she’d dedicated over half of her life. So in 2012, as a recipient of the Watson Fellowship, she packed four pairs of running shoes, cleared her schedule for the year, and took off on a journey to infiltrate diverse running communities around the world. What she encountered far exceeded her expectations and changed her outlook into the sport she loved. Over the next twelve months—visiting 9 countries with unique and storied running histories, logging over 3,500 miles running over trails, tracks, sidewalks, and dirt roads—Becky explored the varied approaches of runners across the globe. Whether riding shotgun around the streets of London with Olympic champion sprinter Usain Bolt, climbing for an hour at daybreak to the top of Ethiopia’s Mount Entoto just to start her daily run, or getting lost jogging through the bustling streets of Tokyo, Becky’s unexpected adventures, keen insights, and landscape descriptions take the reader into the heartbeat of distance running around the world. Upon her return to the United States, she incorporated elements of the training styles she’d sampled into her own program, and her competitive career skyrocketed. When she made her marathon debut in 2013, winning the race in a blazing 2:30, she became the third-fastest woman marathoner under the age of 25 in U.S. history, qualifying for the 2016 Olympic Trials and landing a professional sponsorship from Asics. From the feel-based approach to running that she learned from the Kenyans, to the grueling uphill workouts she adopted from the Swiss, to the injury-recovery methods she learned from the Japanese, Becky shares the secrets to success from runners and coaches around the world. The story of one athlete’s fascinating journey, Run the World is also a call to change the way we approach the world’s most natural and inclusive sport.
Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Download or read book How to Succeed in Hotel Management Job Interviews written by Partho Pratim Seal and published by Jaico Publishing House. This book was released on 2016-06-04 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Ready Resource for Job Aspirants This book has been written considering the needs of students preparing for interviews both for industrial training and final placements. The book gives an overview of all the four major departments, namely, the front office, housekeeping, food production, and food and beverage service. The introduction dealing with general knowledge and personality development has been incorporated considering its importance for students. KEY FEATURES • A complete guide for campus interview which includes group discussion, personal interview and soft skills • Covers all the four major departments – Food Production, Food and Beverage Service, Front Office, and Housekeeping • Subject-wise brief explanation of each topic followed by questions and answers • Includes subjective as well as objective questions for campus interviews and examinations PARTHO PRATIM SEAL is presently the Principal at National Institute of Management Science and Research Foundation – Institute of Hotel Management, Kolkata. He was earlier Assistant Professor, Durgapur Society of Management Science, Durgapur and Lecturer at Institute for International Management and Technology, Bengal. Professor Seal has experience in Food Production department in various restaurants in New Delhi and in a multi speciality club at Kolkata. Chef and Chef Trainer by profession, his subjects of interest include Front Office, Food and Beverage Control and Hotel Information System. A post-graduate in Hotel Management and also Management, alumnus of IHM, Chennai, he has also authored a book – Computers in Hotels – Concepts and Application.
Download or read book HOSPITALITY 2 0 Digital Revolution in the Hotel Industry written by Ira Vouk and published by Ira Vouk Hospitality Technology and Revenue Management Consulting. This book was released on 2022-01-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently. It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area. This book is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one ‘Aha!’ moment per chapter is guaranteed.
