Download or read book The Hospitable Leader written by Terry A. Smith and published by Baker Books. This book was released on 2018-10-02 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful leaders today don't dictate; they invite. They don't dismiss; they welcome. They don't neglect; they care. Now more than ever we must pay attention to the soft side of leadership if we want hard results. As leaders--from parents to CEOs--we must learn gracious leadership to truly, positively, change our spheres of influence. In this passionate, powerful book, pastor and leadership mentor Terry Smith fleshes out five vital principles you need to become a hospitable leader. He shows that this type of leadership is not superficial niceness or allowing people to do whatever they want. Hospitable leadership is result-oriented because it's motivated by genuine love. It's how you create environments where people and dreams can thrive, where vision turns to action, and where great things happen regularly. Here is everything you need to become the type of leader people want to follow.

Download or read book Lead with Hospitality written by Taylor Scott and published by BenBella Books. This book was released on 2021-04-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.

Download or read book Marketing Leadership in Hospitality and Tourism written by Stowe Shoemaker and published by Prentice Hall. This book was released on 2007 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself.

Download or read book Setting the Table written by Danny Meyer and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

Download or read book Managing By The Numbers written by Chuck Kremer and published by Basic Books. This book was released on 2019-01-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone interested in building a stronger business needs to understand and use the information captured in financial statements. In Managing by the Numbers, business education and accounting experts Chuck Kremer and Ron Rizzuto team up with open-book management authority John Case to demystify the numbers. They present a practical, common-sense approach to reading financial statements and to managing the three bottom lines of business financial performance: net profit, operating cash flow, and return on assets. The book features numerous exercises and examples (with associated templates available on the Web), a powerful new management tool known as “The Financial Scoreboard,” and an extensive glossary. Managing by the Numbers is an essential resource for entrepreneurs, business owners, managers, and anyone eager to improve their mastery of the financial side of running a business.

Download or read book Leading in a VUCA World written by Jacobus (Kobus) Kok and published by Springer. This book was released on 2018-11-28 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book brings together works by specialists from different disciplines and continents to reflect on the nexus between leadership, spirituality and discernment, particularly with regard to a world that is increasingly volatile, uncertain, complex, and ambiguous (VUCA). The book spells out, first of all, what our VUCA world entails, and how it affects businesses, organizations, and societies as a whole. Secondly, the book develops new perspectives on the processes of leadership, spirituality, and discernment, particularly in this VUCA context. These perspectives are interdisciplinary in nature, and are informed by e.g. management studies, leadership theory, philosophy, and theology.

Download or read book The Come Back Effect written by Jason Young and published by Baker Books. This book was released on 2018-07-31 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood. Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

Download or read book The Worship Architect written by Constance M. Cherry and published by Baker Academic. This book was released on 2021-08-17 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Worship professor and practitioner Constance Cherry shows how to create services that are faithful to Scripture, historically conscious, relevant to God, Christ-centered, and engaging for worshipers of all ages in the twenty-first century. More than 150 colleges and seminaries have used or currently use the first edition as a required text. In this new edition, each chapter has been substantially updated and revised, including illustrations, key terms, examples, technological references, and suggested resources for further reading. A new chapter on global worship and a new appendix on live-streamed worship are included.

Download or read book Just Open the Door written by Jen Schmidt and published by Lifeway Church Resources. This book was released on 2018-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality is one of the best ways to live out the two greatest commandments: loving God with all your heart and your neighbor as yourself. But often we get caught up in perfecting our homes and conversations before we open our doors. Over 7 sessions, look to Jesus as your model for hospitality. Discover how He lived a life full of interruptions, yet always welcomed people and invited them to follow Him. Learn to replace cultural expectations with biblical hospitality to create a legacy of invitation and reflect Jesus through simple acts of service. Features: Leader helps to guide questions and discussions within small groups Personal study segments with homework to complete between 7 weeks of group sessions Interactive teaching videos, approximately 25-30 minutes per session, available on DVD and via digital download The Bible study book Thirty-three free study resources, including the books the author used in preparation for this study Promotional tools, including a sample chapter, poster, bulletin insert, PowerPoint slide, and more Benefits: Replace cultural expectations with biblical hospitality to create a legacy of invitation. Discover daily rhythms of kindness, generosity, and presence at home and on the go. Learn to view welcome as worship, and reflect Jesus through simple acts of service. Become a woman of influence through hidden hospitality. Create spaces of welcome in your heart, home, and beyond.

Download or read book A Cup of Cold Water written by Debbie Rottier and published by YWAM Publishing. This book was released on 2012 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "A Cup of Cold Water" Debbie Rottier shows that what makes a person or a home hospitable can be as simple as offering a stranger or friend something to drink. Her rich experiences, practical and creative suggestions, and time-tested recipes invite readers around the world to first and foremost consider the love of Jesus Christ in ministering to others.

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Download or read book Another Way written by Stephen Lewis and published by Chalice Press. This book was released on 2020-01-22 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another Way describes a new way of leadership for the 21st Century, one that inspires people to delve deeply into their own selves and that creates a mysterious relatedness among strangers. When this leadership happens, we remember people are created to experience community, to find joy in one another, and to create a better world out of a deep reservoir where the soul resides. Written by the leaders of the Forum for Theological Exploration, the internationally recognized leadership incubator for emerging Christian leaders, Another Way will shape the way you look at yourself, your leadership, and the communities that hold you accountable to making the world a better place.

Download or read book The Gospel Comes with a House Key written by Rosaria Butterfield and published by Crossway. This book was released on 2018-04-16 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: What did God use to draw a radical, committed unbeliever to himself? Did God take her to an evangelistic rally? Or, since she had her doctorate in literature, did he use something in print? No, God used an invitation to dinner in a modest home, from a humble couple who lived out the gospel daily, simply, and authentically. With this story of her conversion as a backdrop, Rosaria Butterfield invites us into her home to show us how God can use this same "radical, ordinary hospitality" to bring the gospel to our lost friends and neighbors. Such hospitality sees our homes as not our own, but as God's tools for the furtherance of his kingdom as we welcome those who look, think, believe, and act differently from us into our everyday, sometimes messy lives—helping them see what true Christian faith really looks like.

Download or read book Live 10 written by Terry A. Smith and published by HarperChristian + ORM. This book was released on 2013-10-08 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listen. Listen carefully. Listen with your heart. Hear God calling to you. He wants your God-inspired dreams to come true. He wants you to help make His world all He knows it can be. He is for you. Cheering for you. And if God is for us, how can we do anything but believe that our best possible future is within our grasp? Pastor and leadership expert Terry A. Smith has seen the transformation. From fear-based hesitation to faith-based confidence. From conventional, not-quite-fulfilling life to proactive, best, abundant life. It is possible for you. But Smith is not asking you to take his word for it. From the Old Testament to Jesus, from Augustine to John Calvin to Eugene Peterson, from Peter Drucker to Seth Godin, Smith has assembled a dazzling host of stories and ideas to support his proposition: We are each called to reach our full potential, to marshal all our resources and step out in faith. We can Live Ten, and it will not just change us; it will change the world.

Download or read book Lead Like Jesus Revisited written by Ken Blanchard and published by Thomas Nelson. This book was released on 2016-04-19 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." Effective leadership—whether on the job, in the community, at church, or in the home—starts on the inside. In this revised classic, renowned leadership expert Ken Blanchard guides you through the process of discovering how to lead like Jesus. Before you can hope to lead anyone else, you must know who you are. Every leader must answer two critical questions. One deals with your relationship to Christ. The other with your life purpose. Whose are you going to be? Who are you going to be? Learning to lead like Jesus can be described as the process of aligning two internal domains (the heart and the head) and two external domains (the hands and the habits). These four dimensions of leadership form the outline for this very practical and transformational book, from which you will learn how to: Integrate your faith with your role and responsibility as a leader Identify your priorities Build your relationship with God in a new and personal way Move from success to significance Lead out of service rather than self-interest Put the love of Jesus into action With simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his own life, Ken Blanchard once again shows us the way effective leaders lead.

Download or read book Discerning the Spirits written by Cornelius Plantinga and published by Wm. B. Eerdmans Publishing. This book was released on 2003-11-18 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christian worship in North America has undergone great change in recent years. But change always brings uncertainty -- at times even division -- about what constitutes "authentic worship." This important book reviews a wide variety of current perspectives and offers a fresh outlook on the contemporary practice of Christian worship. In order to provide the widest, most insightful discussion on present-day worship practices yet assembled, the authors gathered a team of church musicians, ministers, worship leaders, and educators from eight church traditions. Discerning the Spirits is the fruit of their work. Shaped by the wisdom of men and women like Marva Dawn, Justo Gonzalez, C. Michael Hawn, and John Witvliet, this book broadens today's "worship wars" into a bigger, richer discussion that moves from arguments over musical tastes to good thinking about the overall purpose of worship in relation to church life and God himself. Sidebar articles and quotes are meant to draw readers and study groups into dialogue on these issues. Whether one plays a leadership role in church worship or is simply grappling with questions about it, Discerning the Spirits is a must-read.

Download or read book A Meal with Jesus written by Tim Chester and published by Crossway. This book was released on 2011-04-07 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meals have always been important across societies and cultures, a time for friends and families to come together. An important part of relationships, meals are vital to our social health. Author Tim Chester sums it up: "Food connects." Chester argues that meals are also deeply theological—an important part of Christian fellowship and mission. He observes that the book of Luke is full of stories of Jesus at meals. These accounts lay out biblical principles. Chester notes, "The meals of Jesus represent something bigger." Six chapters in A Meal with Jesus show how they enact grace, community, hope, mission, salvation, and promise. Moving from biblical times to the modern world, Chester applies biblical truth to challenge our contemporary understandings of hospitality. He urges sacrificial giving and loving around the table, helping readers consider how meals can be about serving others and sharing the grace of Christ.