Download or read book The Great Experience written by Julia Farr and published by DigiCat. This book was released on 2022-06-02 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This incredible work presents real stories about two prominent Utah families. Set in Ephriam, this American fiction is filled with intriguing characters, a gripping plot, and vivid descriptions of the scenes. The writer dedicated this fascinating work to the believers of the Mormon faith who had left their family and friends to have a fresh start.
Download or read book The Great Loop Experience From Concept to Completion written by George Hospodar and published by Atlantic Publishing Company. This book was released on 2014-11-25 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: After almost 40 years of marriage and boating together, Captain George and Pat Hospodar completed a yearlong Great Loop odyssey aboard their boat, “Reflection”. This trip resulted in their first book, Reflection on America’s Great Loop, a personal, light-hearted, real-life account of the couple’s travels while circumnavigating the waters of the United States and Canada. Their newest book, The Great Loop Experience – from Concept to Completion, is a comprehensive guide written to help others plan, prepare, and successfully execute their own Great Loop adventures. It also addresses the questions that these authors/lecturers are most frequently asked by future “Loopers”. Some of the many topics covered include: selecting and equipping your boat, choosing your route, financial considerations and trip costs, managing your onboard life, vessel security, Customs and border crossings, boating protocol, locking procedures, safely negotiating the waterways, open-water crossings, and great stops along the way. This how-to guide not only informs and educates you, but also hopes to inspire those who want to one day make this wonderful journey! The Great Loop Experience has the information you need so that you can confidently and knowledge- ably cast off your lines for your own exhilarating Great Loop adventure!
Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.
Download or read book The Ten Principles Behind Great Customer Experiences written by Matt Watkinson and published by Pearson UK. This book was released on 2013-02-14 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to create a competitive advantage for your business by offering a customer experience that’s second to none! By following a simple “ten principles” format, this book will show you how to constantly improve and build your business. The combination of psychological theory, real world case studies, worked examples and template documents provides the ‘what, why and how’ necessary to make good ideas stick and get them into practical usage, so you can enhance your customers’ experiences and keep them returning again and again. Featuring lessons from a host of winning companies such as Facebook, Lush Cosmetics, Gü puddings and John Lewis, the book is littered with uncomplicated ideas which are simple to implement and accessible to anyone.
Download or read book Great Adventures written by Andrew Bain and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Showcasing some of the world's best adventure experiences, this Lonely Planet guidebook includes expert content, inspirational photographs and practical planning tips.
Download or read book X The Experience When Business Meets Design written by Brian Solis and published by John Wiley & Sons. This book was released on 2015-10-13 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you re not around? In an always-on world where everyone is connected to information and also one another, customer experience is your brand. And, without defining experiences, brands become victim to whatever people feel and share. In his new book X: The Experience When Business Meets Design bestselling author Brian Solis shares why great products are no longer good enough to win with customers and why creative marketing and delightful customer service too are not enough to succeed. In X, he shares why the future of business is experiential and how to create and cultivate meaningful experiences. This isn’t your ordinary business book. The idea of a book was re-imagined for a digital meets analog world to be a relevant and sensational experience. Its aesthetic was meant to evoke emotion while also giving new perspective and insights to help you win the hearts and minds of your customers. And, the design of this book, along with what fills its pages, was done using the principles shared within. Brian shares more than the importance of experience. You’ll learn how to design a desired, meaningful and uniform experience in every moment of truth in a fun way including: How our own experience gets in the way of designing for people not like us Why empathy and new perspective unlock creativity and innovation The importance of User Experience (UX) in real life and in executive thinking The humanity of Human-Centered Design in all you do The art of Hollywood storytelling from marketing to product design to packaging Apple’s holistic approach to experience architecture The value of different journey and experience mapping approaches The future of business lies in experience architecture and you are the architect. Business, meet design. X
Download or read book Leaper s Great Experience written by Karen Arnold and published by Xlibris Corporation. This book was released on 2010-01-21 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaper ́s Great Experience is a story of discovery and diversity. On the first day of school, a young frog discovers that all the school aged forest animals share the same classroom.
Download or read book The Canadian Experience of the Great War written by Brian Douglas Tennyson and published by Rowman & Littlefield. This book was released on 2013 with total page 595 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although the United States did not enter the First World War until April 1917, Canada enlisted the moment Great Britain engaged in the conflict in August 1914. The Canadian contribution was great, as more than 600,000 men and women served in the war effort--400,000 of them overseas--out of a population of 8 million. More than 150,000 were wounded and nearly 67,000 gave their lives. The war was a pivotal turning point in the history of the modern world, and its mindless slaughter shattered a generation and destroyed seemingly secure values. The literature that the First World War generated, and continues to generate so many years later, is enormous and addresses a multitude of cultural and social matters in the history of Canada and the war itself. Although many scholars have brilliantly analyzed the literature of the war, little has been done to catalog the writings of ordinary participants: men and women who served in the war and wrote about it but are not included among well-known poets, novelists, and memoirists. Indeed, we don't even know how many titles these people published, nor do we know how many more titles were added later by relatives who considered the recollections or collected letters worthy of publication. Brian Douglas Tennyson's The Canadian Experience of the Great War: A Guide to Memoirs is the first attempt to identify all of the published accounts of First World War experiences by Canadian veterans.
Download or read book Museums History and the Intimate Experience of the Great War written by Joy Damousi and published by Routledge. This book was released on 2020-10-07 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Great War of 1914-1918 was fought on the battlefield, on the sea and in the air, and in the heart. Museums Victoria’s exhibition World War I: Love and Sorrow exposed not just the nature of that war, but its depth and duration in personal and familial lives. Hailed by eminent scholar Jay Winter as "one of the best which the centenary of the Great War has occasioned", the exhibition delved into the war’s continuing emotional claims on descendants and on those who encounter the war through museums today. Contributors to this volume, drawn largely from the exhibition’s curators and advisory panel, grapple with the complexities of recovering and presenting difficult histories of the war. In eleven essays the book presents a new, more sensitive and nuanced narrative of the Great War, in which families and individuals take centre stage. Together they uncover private reckonings with the costs of that experience, not only in the years immediately after the war, but in the century since.
Download or read book The Apple Experience Secrets to Building Insanely Great Customer Loyalty ENHANCED EBOOK written by Carmine Gallo and published by McGraw Hill Professional. This book was released on 2012-10-19 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki, author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!" --Garr Reynolds, author of Presentation Zen and The Naked Presenter "At its core, this book is not about Apple. It's about delivering the best experience possible." --Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc. "An exciting resource for any business owner in any country who wants to reimagine the customer experience." --Loic Le Meur, CEO, LeWeb "Why can't other retail experiences be as great as an Apple store's? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business." --Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction "Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today." --Peter Steinlauf, Chairman, Edmunds.com "This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. " --Dan Roam, author of The Back of the Napkin and Blah Blah Blah Reinvent your business to deliver Apple-like customer satisfaction and profits In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind the company's total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service. Carmine Gallo interviewed professionals at all levels who have studied Apple, and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources, he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus: Inspire Your Internal Customer with training, support, and communications that create a “feedback loop” for improving performance at every level Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service-- Approach, Probe, Present, Listen, End with a fond farewell Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see, touch, and learn about your products With The Apple Experience, you can improve the return on your investment in retail by adding real value to every customer interaction. Better still, any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience. This enhanced eBook includes seven bonus videos! Each one focuses on a different lesson for Apple-style success and provides great visuals of different Apple stores throughout the country.
Download or read book Popular Experience and Cultural Representation of the Great War 1914 1918 written by Ruth Larsen and published by Cambridge Scholars Publishing. This book was released on 2017-11-06 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers the diversity of the experiences and legacies of the First World War, looking at the actions of those who fought, those who remained at home and those who returned from the arena of war. It examines Edwardian ideals of gender and how these shaped social expectations of the roles to be played by men and women with regards to the national cause. It looks at men’s experiences of combat and killing on the Western Front, exploring the ways in which masculine gender ideals and male social relationships moulded their experience of battle. It shows how the women of the controversial White Feather campaign exploited traditional ideas of heroism and male duty in war to embarrass men into volunteering for military service. The book also examines children’s toys and recreation, underlining how play helped to promote patriotic values in children and thus prepared boys and girls for the respective roles they might be called upon to make in war. A strong sense of British identity and a faith in the superiority of British values, customs and institutions underpinned the collective war effort. The book looks at how, even in captivity at the Ruhleben internment camp, the British gave expression to this identity. The book emphasises the extent to which this was a conflict in which Britain sought to defend and even extend its imperial dominion. It also discusses how different political and cultural agendas have shaped the way in which Britain has remembered the War. As such, the book reflects the diversity of popular experience in the War, both at home and in the empire. Britain’s entry into the War in 1914 helped to ensure that it became a truly global conflict. The contributors here draw attention to the significant social, cultural and political legacies for Britain and her empire of a conflict which, one hundred years later, continues to be the subject of considerable controversy.
Download or read book The Great Depression written by Marcia Amidon Lusted and published by Nomad Press. This book was released on 2016-02-22 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Great Depression: Experience the 1930s From the Dust Bowl to the New Deal, readers ages 12 to 15 investigate the causes, duration, and outcome of the Great Depression, the period of time when more than 20 percent of Americans were unemployed. They discover how people coped, what new inventions came about, and how the economics of the country affected the arts, sciences, and politics of the times. The decade saw the inauguration of many social programs that Americans still benefit from today. The combination of President Roosevelt’s New Deal and the dawning of World War II gave enough economic stimulus to boost the United States out of its slump and into a new era of recovery. In The Great Depression, students explore what it meant to live during this time. Projects such as designing a 1930s outfit and creating a journal from the point of view of a kid whose family is on the road help infuse the content with realism and practicality. In-depth investigations of primary sources from the period allow readers to engage in further, independent study of the times. Additional materials include a glossary, a list of current reference works, and Internet resources.
Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Download or read book Undercover User Experience written by Cennydd Bowles and published by New Riders Pub. This book was released on 2010 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Once You Catch The User Experience Bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies---usability testing, personas, prototyping and so on---unless your organization "gets it," putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, idea generation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture. "A wonderful, proctical, yet subversive book. Cennydd and James teach you the subtle art of fighting for---and then designing for---users in a hostile world."---Joshua Porter, co-founder Performable and co-creator of 52 weeksofUX. com
Download or read book Children Of The Great Depression written by Glen H Elder and published by Routledge. This book was released on 2018-10-08 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this highly acclaimed work first published in 1974, Glen H. Elder Jr. presents the first longitudinal study of a Depression cohort. He follows 167 individuals born in 1920?1921 from their elementary school days in Oakland, California, through the 1960s. Using a combined historical, social, and psychological approach, Elder assesses the influence of the economic crisis on the life course of his subjects over two generations. The twenty-fifth anniversary edition of this classic study includes a new chapter on the war years entitled, ?Beyond Children of the Great Depression.?
Download or read book Whose Fair written by James Gilbert and published by University of Chicago Press. This book was released on 2009-12-15 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 1904 St. Louis World’s Fair was a major event in early-twentieth-century America. Attracting millions of tourists, it exemplified the Victorian predilection for public spectacle. The Fair has long served as a touchstone for historians interested in American culture prior to World War I and has endured in the memories of generations of St. Louis residents and visitors. In Whose Fair? James Gilbert asks: what can we learn about the lived experience of fairgoers when we compare historical accounts, individual and collective memories, and artifacts from the event? Exploring these differing, at times competing, versions of history and memory prompts Gilbert to dig through a rich trove of archival material. He examines the papers of David Francis, the Fair’s president and subsequent chief archivist; guidebooks and other official publications; the 1944 film Meet Me in St. Louis; diaries, oral histories, and other personal accounts; and a collection of striking photographs. From this dazzling array of sources, Gilbert paints a lively picture of how fairgoers spent their time, while also probing the ways history and memory can complement each other.
Download or read book To Ask for an Equal Chance written by Cheryl Lynn Greenberg and published by Rowman & Littlefield Publishers. This book was released on 2009-08-16 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Great Depression hit Americans hard, but none harder than African Americans and the working poor. To Ask for an Equal Chance explores black experiences during this period and the intertwined challenges posed by race and class. "Last hired, first fired," black workers lost their jobs at twice the rate of whites, and faced greater obstacles in their search for economic security. Black workers, who were generally urban newcomers, impoverished and lacking industrial skills, were already at a disadvantage. These difficulties were intensified by an overt, and in the South legally entrenched, system of racial segregation and discrimination. New federal programs offered hope as they redefined government's responsibility for its citizens, but local implementation often proved racially discriminatory. As Cheryl Lynn Greenberg makes clear, African Americans were not passive victims of economic catastrophe or white racism; they responded to such challenges in a variety of political, social, and communal ways. The book explores both the external realities facing African Americans and individual and communal responses to them. While experiences varied depending on many factors including class, location, gender and community size, there are also unifying and overarching realities that applied universally. To Ask for an Equal Chance straddles the particular, with examinations of specific communities and experiences, and the general, with explorations of the broader effects of racism, discrimination, family, class, and political organizing.
