Download or read book The G R E A T Retail Sales Service Workbook written by Gerard Assey and published by Gerard Assey. This book was released on 2021-08-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are in retail, then this book is a MUST! Uniquely designed to help transform you into a Master Retail Sales & Service Professional by helping you discover the secrets that drive the world’s top retail sales professionals, it will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, enabling you achieve your sales goals faster and more consistently. Unlike the traditional hard sell approach where you are constantly ‘pushing’ the customer to close right from the start- thus making the customer feel uncomfortable, manipulated or threatened, with the G.R.E.A.T. Sales Model, the salesperson takes time up front to build a sincere, committed relationship by investing time in learning about the customer’s needs. This helps build trust between the two. Then, every step of the sales process that follows is conducted with the relationship in mind, ensuring an enduring and lasting relationship, leading to repeat business and referrals. The G.R.E.A.T. Sales Model helps you in many ways: It first of all instills in you that only great service stands out. It gives you a structured approach to handling your customers which is an acronym for our 5 step powerful sales model- the key to successful retail selling: G-Greet customers R-Revealing questions-Understanding needs E-Explain, enlighten, engage, enthuse, excite, customers about your product A-Answer customer’s concerns and objections T-Techniques to help customers ‘buy’…as people, hate being sold! (Selling to the opposite sex, Generating additional sales, Suggesting complementary/ Add-on products- Up-selling/ Cross-selling) With this powerful model, most of your time is ‘invested’ in uncovering the customer’s needs and proving value of your product, before you actually recommend it, thus eliminating many objections. The G.R.E.A.T. Retail Sales & Service Workbook will provide you a step by step approach into professionalism where you will gain a full understanding of the psychology of both the buying and selling processes, working through these 5 steps, practicing and mastering the skills at each stage, so that they are developed and reinforced, thus enabling you ‘win, provide a positive experience and keep customers for life’!
Download or read book The Retail Sales Bible written by Rick Segel and published by . This book was released on 2011-05 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rick Segel and Matthew Hudson, PhD have simplified the retail selling process into a user-friendly book filled with concepts that are memorable, easy to master, easy to use and will become a part of the salesperson's persona almost immediately. In this book you will learn The G.R.E.A.T. Selling System, which is an acronym for the 5 stages of selling Greeting, Researching, Experimenting, Add-ons and Tethering a customer to the store Ways to increase every sales associate's ATS, Average Transaction Size Ways to increase every sales associate's UTS, Units Per Transaction The greatest opening line ever written with proven results The four words that increase a retailer's sales by 4 to 7 percent almost immediately The five most powerful words that will engage the customer in conversation, learn the customer's true wants and needs and can establish trust instantly"
Download or read book Quest for the Best written by Stanley Marcus and published by University of North Texas Press. This book was released on 2001 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quest for the Best is not just a nostalgic look, however, at the age of handcrafted elegance. Marcus gives good advice on how consumers can educate themselves about the best, demand it, and get it. He describes his own experiences with the best in chapters such as "The Things You Love to Touch" and "Bed and Board." Witty, urbane, but always accessible, Marcus is a joy to read."--BOOK JACKET.
Download or read book Retail Selling Made Easy written by Ronald William Martin and published by . This book was released on 1996 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book No Thanks I m Just Looking written by Harry J. Friedman and published by John Wiley & Sons. This book was released on 2011-11-29 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Secrets of the trade from the master of retail selling and sales training No Thanks, I'm Just Looking gives anyone the inside scoop on how to skyrocket their selling career with a system of easy-to-learn practical money-making steps. By saving countless hours of trial-and-error experience, readers will be able to focus on the things that really work. Considered to be retail guru Harry J. Friedman's personal collection of proven selling techniques, No Thanks, I'm Just Looking includes all the tips and humorous anecdotes that have made him retail's most sought-after consultant. No Thanks, I'm Just Looking delivers the tricks of the trade from an international retail authority. Author is the most heavily attended speaker on retail selling and operational management in the world These groundbreaking high-performance training systems have been used by more than 500,000 retailers, from small independents to the likes of Neiman Marcus, Cartier, Billabong, La-Z-Boy and Godiva, to routinely deliver more sales Friedman created the number one retail sales and management system used by more retailers than any other system of its kind in the world Get proven techniques that will increase sales and elevate your staff to a high-performance sales team.
Download or read book The Retailer s Complete Book of Selling Games and Contests written by Harry J. Friedman and published by John Wiley & Sons. This book was released on 2011-12-22 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: One hundred ways to motivate your sales teams to outsell each other and grow your profits In most retail stores, salespeople arrive at work with little enthusiasm to sell. The truth is that retail selling can be a little boring. It's up to owners and managers to provide the spark and motivation that inspires people to excel, even when store traffic is slow. One of the best ways to accomplish that is with selling games and contests. The Retailer's Complete Book of Selling Games & Contests contains more than one hundred selling games and contests that any retailer can use to motivate their staff, improve their sales skills, and generate extra sales during slow traffic periods. Geared toward retailers of all industries and all sizes, from single stores to mega chains, this book will appeal to those with a vested interest in improving the performance of their salespeople and driving sales higher. Details how to use games to sell specific merchandise, increase add-on sales, and sell higher priced merchandise and groups of merchandise Outlines how to structure games and contests, when to run them, and for how long Helps managers build their sales staffs' confidence and abilities through fostering a competitive spirit and rewarding high sellers Harry J. Friedman is an international retail authority, consultant, and the most heavily attended speaker on retail selling and operational management in the world today When you inspire your sales team to improve their skills and outsell each other, you'll boost your profits and outdo your competition
Download or read book The Retail Start Up Book written by Rowland Gee and published by Kogan Page Publishers. This book was released on 2019-05-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The retail market in the UK is worth more than £400 billion annually and employs over 3 million workers, while in the US 29 million people create over USD $4 trillion of revenue through the industry. Despite the challenge to establish stores and big-box retailers, there's a rapid increase in the number of retail start-ups and consistent growth in the independent sector. From beard shops and barbers, through cafes and coffee shops, to 'retailment' concept stores and boutique consumer-focused experiences, the specialist retail sector is booming. The Retail Start-Up Book provides clear guidance and advice on how to develop a winning retail strategy that seamlessly merges online and offline tactics. Introducing the science of shopping and how to understand customer behaviours and needs, it explores the essential steps of developing a business plan, marketing and promoting a business and advising on buying and visual merchandising. Building on years of retail experience nationally and internationally, in large groups and with independent retailers, The Retail Start-Up Book meticulously provide invaluable practical insights to help new retailers hit the floor running, or more established organizations grow their business and nurture their profits.
Download or read book The Retail Doctor s Guide to Growing Your Business written by Bob Phibbs and published by John Wiley & Sons. This book was released on 2010-05-03 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's one of the toughest economies in years, but don't fear-the doctor is in Are you among the thousands of retailers frustrated by market challenges and looking for ways to take control of your business? Are you looking for the advice of an expert consultant, but unable to spend the money? Then The Retail Doctor's Guide to Growing Your Business is for you. By providing a step-by-step approach to evaluate your current business practices, The Retail Doctor offers professional guidance Redesign your organizational structure Reap the maximum returns on your investment Keep your business financially healthy Following the advice in these pages will help you devise a sound strategy to accomplish your goals and outperform your competitors. You'll also gain clear insight into all areas of human resource management, sales training, merchandising methods, and marketing. While your competitors are looking for a magic bullet to solve their problems, with The Retail Doctor's Guide to Growing Your Business, you can be making changes that will guarentee enormous returns and financial success.
Download or read book Retail selling written by and published by . This book was released on 1997 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Retail Sales Book written by Laurel D Malvern and published by Independently Published. This book was released on 2024-04-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Step into the world of retail sales with confidence and mastery as Laurel D. Malvern, as she unveils the secrets to unparalleled success in her groundbreaking book, "Retail Sales Book." In this meticulously crafted guide, Malvern distills decades of experience and expertise into a comprehensive roadmap for achieving excellence in every aspect of retail sales. Whether you're a seasoned professional or an aspiring sales superstar, this book is your essential companion on the journey to mastery. Dive deep into the dynamic landscape of retail as Malvern navigates you through the intricate web of consumer behavior, industry trends, and technological advancements shaping the future of retail. Learn how to harness the power of persuasion and influence as you uncover the psychology behind successful selling strategies. Discover the art of product knowledge and communication, mastering the ability to articulate the value of your offerings with precision and finesse. From crafting compelling sales pitches to handling objections with grace, Malvern equips you with the tools and techniques to captivate customers and close deals like never before. But Retail Sales Book goes beyond just making sales-it's about cultivating lasting relationships with customers through exceptional service and personalized experiences. Malvern reveals the secrets to building loyalty, handling challenges, and turning every interaction into an opportunity for growth and success. With insights into leveraging data, optimizing your personal brand, and navigating the ever-changing landscape of retail, this book is not just a guide-it's a blueprint for becoming a true master of the retail sales craft. Whether you're a retail veteran looking to elevate your game or a newcomer hungry for success, Retail Sales Book is your definitive guide to conquering the retail arena and achieving unparalleled success in the thrilling world of sales.
Download or read book Meet Your Customers Needs written by Robert Taggart and published by Crisp Pub Incorporated. This book was released on 2006-01-01 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Workbook 2: Meet Your Customers' Needs, the retail sales associate will learn how to make shopping an enjoyable experience for the customer, how to inform the customer of additional services, how to follow through on commitments, how to balance phone and in-store service, and how to complete special orders. By understanding what customers want and need, the retail sales associate can help make a lasting good impression on customers. Benefits: * This workbook-style book is designed to be "read with a pencil." * It is an excellent workbook for self-study as well as classroom learning. * A 25 question assessment is available.
Download or read book Service and Style written by Jan Whitaker and published by Macmillan. This book was released on 2006-08-22 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher Description
Download or read book Retailing Smarts Workbook 6 written by NRF Foundation and published by Axzo Press. This book was released on 2006-05 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Workbook 6: Building the Sale, the retail sales associate will learn how to suggest additional merchandise to the customer, how to keep current on advertising and promotions, how to see the positive side of returns, and how to apply effective telephone sales techniques. By using these methods to build sales, the sales associate can help enhance customer satisfaction and loyalty.
Download or read book Retailing Smarts Workbook 11 written by Crisp and published by Axzo Press. This book was released on 2006-06 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Workbook 11: Stocking the Shelves, the retail sales associate will learn how to check in merchandise, how to assure accurate pricing, how to review stock and restock as necessary, how to prepare returned merchandise for resale, how to return inventory, and how to identify and handle damaged items appropriately. By learning good inventory management, the sales associate can help increase the store's profitability and provide good customer service.
Download or read book Retail Sales Inventory Log written by Red Tiger Press and published by . This book was released on 2019-06-03 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Large Retail Sales Inventory Log This 8.5 x 11 in retail sales inventory book contains 120 pages with columns to enter data for sales and stock monitoring in a retail business. Perfect for maintaining inventory records and tracking stock in both a business, office, shop or home enterprise. Size: 8.5 x 11 in. 120 Pages Premium matte finish soft cover Printed on white paper
Download or read book Treat Your Customers written by Bob Miglani and published by Hachette UK. This book was released on 2006-04-18 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) store Customer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his family's Dairy Queen(R) store. Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. Both charming and educational, Treat Your Customers will appeal to any business owner, manager, or corporate employee who wants to enhance sales, motivate employees, and keep customers coming back.
Download or read book The Big Book of Sales Games written by Peggy Carlaw and published by McGraw-Hill Education. This book was released on 1999 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another book in the bestselling "Big Book of Business Games Series,"The Big Book of Sales Games delivers dozens of 5-20 minute games and activities designed to motivate salespeople, teach key selling principles, or just liven up a sales meeting.
