Download or read book Five Stars written by Carmine Gallo and published by St. Martin's Press. This book was released on 2018-06-05 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: “As technology threatens to displace countless jobs and skills, the ability to communicate is becoming more important than ever. This book is full of examples to help you get better at transporting your thoughts and emotions into the minds of other people.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg How to master the art of persuasion—from the bestselling author of Talk Like TED. Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill—it is the human edge that will make you unstoppable, irresistible, and irreplaceable—earning you that perfect rating, that fifth star. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable—not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age—the information economy—you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation. In Five Stars, you will also learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.

Download or read book Five Stars written by Gradiva Couzin and published by John Wiley & Sons. This book was released on 2014-01-21 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create positive visibility for your business with this essential roadmap Everyone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue. Five Stars is the perfect guide to a timely and crucial marketing tactic for today's savvy small business owners and marketers. Find out how to get more (and better) online reviews for your business, track and monitor them, leverage them effectively in social media and elsewhere, and handle negative reviews with aplomb. Packed with tools, techniques, and great case studies, this practical book is what you need to grab the reins, shape the online conversation, and get reviews that sell. Shows you how to get and leverage online reviews from websites such as Yelp and niche sites related to your business Explains tools, techniques, and tactics you can use to start shaping conversations and building positive visibility Demystifies a complex topic, empowering you to make the most of this valuable marketing tactic Written by the expert author team of the popular and practical SEO_An Hour a Day books; the authors offer a similar task-based approach to help you succeed If you're a retail, service, or e-commerce marketer, you won't want to miss Five Stars: Putting Online Reviews to Work for Your Business.

Download or read book Kiss Me Genius Boy written by Ben Hourigan and published by Nameless Books. This book was released on 2014-09-15 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In that moment, there arose all the resolve I hoped would be with me when I finally met her, and my vertigo turned to exultation. So what if she was married? I had contemplated that long ago, and decided I'd have her anyway." Joshua Rivers was born to expect great things. A former child prodigy and the son of a lottery winner, he also believes himself blessed with a vision of his perfect destiny and his perfect love. Now in his early twenties, Joshua already feels left behind by life. His long-time lover Lilian Lau is well on her way to becoming a famous artist, and his former classmates are also racing toward their success. Meanwhile, he waits for the moment, and the girl, that will show him his time has finally arrived. When it does, he resolves to take what is his, whatever it costs him or anyone. Kiss Me, Genius Boy is the first part of the No More Dreams series: an unusual story about love, ambition, and the problems of being privileged. ---- Praise for Kiss Me Genius Boy: "I’ve been telling my friends how refreshing it is to read something by one of my generation, instead of something by someone that's dead. … Above all I admired the pithy, adroit little maxims on the nature of things." —Dylan Thorn, author of I'm Dead "Uniquely refreshing … particularly erotic in its unabashed candidness." —Madeline R. "A page turner, very funny and unusually honest and frank … Lily really steals the show. A nymphomaniacal exploiter of men and women, a deeply interesting, entertaining and wild character who lights up every page she is on." —Nicola G. "Just read Berko scene from KMGB. Kick ASS! That scene just earnt me buying vol 2 when it comes out. Lily needs a cape and skin-tight leather pants. Lily needs her own graphic novel. Lily should be immortal, and probably is. Read KMGB so you can meet Lily. I secretly think she is Joshua's alter-ego. I think she might now also be mine." —Esme F. "Simple, direct but with subtle, thought-provoking passages about self-awareness and one’s relation to life and others. I can’t wait for the next book." —Aiza C. "Honestly I love it. It made me realize more the complexities and dimensions of love and loving." —Mary J. T.

Download or read book The Five Star Church written by Stan Toler and published by Gospel Light Publications. This book was released on 1999-04-22 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever wonder how a restaurant or hotel earns a five-star rating? Is it the people? The location? The service? In most cases, it is all of this and more. Why should your church be any different? The Five Star Church reveals how you can pursue Christian excellence and uphold the Lord's command to "honor one another above yourselves" (Romans 12:10). It contains tips, tools and the inspiration you need to build a top-quality church that people will flock to and participate in. Now matter how small your ministry or budget, God can use your church effectively to make everyone there feel welcome and cared for - the marks of a five-star church!

Download or read book Chasing Mercury written by Jamie May and published by . This book was released on 2016-11-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Two worlds collide when an airplane goes down in the wilds of Alaska. Nora Kavendash, a retired software developer, finds herself taking care of a mysterious woman with amnesia that she soon nicknames 4B. Weather and rugged terrain work against them as they wait for rescue and Nora worries about a package that she must deliver as a matter of life and death. When help finally arrives, it seems that life was somehow simpler when it was just the two of them against the unknown. Life sweeps in and threatens to break the tenuous tie the two women have forged and 4B is faced with finding out who she really is. More importantly, they both find out that it's impossible to run from yourself.

Download or read book The Prince of Midnight written by Laura Kinsale and published by Open Road Media. This book was released on 2014-04-01 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: A lady desiring vengeance seeks a highwayman’s help in this tale by an author whose novels are “the gold standard in historical romance” (Lisa Kleypas). Lady Leigh Strachan’s father governed the town of Felchester—until a religious zealot murdered her family and turned the village into hell on Earth. Now, there is room in her heart for only one thing: revenge. Leigh plans to kill her father’s murderer once she learns to aim a pistol, slash a sword, and ride a horse. She seeks out the Prince of Midnight, a legendary highwayman exiled to France, as her choice of tutors. But the man she finds in a crumbling French castle is no hero. Half deaf and suffering from vertigo, S. T. Maitland can scarcely walk, much less wield a sword atop a dancing stallion. Yet for reasons she can’t explain, she remains with him, steeling her heart against the sight of his gold-streaked hair, green eyes, and brows adorned with a devilish curl at the arch . . . Women mean nothing but trouble to the highwayman, so he wishes Leigh were less alluring. Alas, she is beautiful, with a piercing gaze and a determined spirit. Despite his broken balance, the loss of his horse, and the price on his head, he vows to return to England with her. He cannot resist the challenge—or the chance to sacrifice everything for love . . . The New York Times–bestselling author of Flowers from the Storm and Shadowheart, Laura Kinsale writes an “unfailingly brilliant and beautiful” romance (Julia Quinn).

Download or read book The Great CEO Within The Tactical Guide to Company Building written by Matt Mochary and published by . This book was released on 2019-12-05 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Matt Mochary coaches the CEOs of many of the fastest-scaling technology companies in Silicon Valley. With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback. Becoming a great CEO requires training. For a founding CEO, there is precious little time to complete that training, especially at the helm of a rapidly growing company. Now you have the guidance you need in one book.

Download or read book Forty Autumns written by Nina Willner and published by HarperCollins. This book was released on 2016-10-04 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this illuminating and deeply moving memoir, a former American military intelligence officer goes beyond traditional Cold War espionage tales to tell the true story of her family—of five women separated by the Iron Curtain for more than forty years, and their miraculous reunion after the fall of the Berlin Wall. Forty Autumns makes visceral the pain and longing of one family forced to live apart in a world divided by two. At twenty, Hanna escaped from East to West Germany. But the price of freedom—leaving behind her parents, eight siblings, and family home—was heartbreaking. Uprooted, Hanna eventually moved to America, where she settled down with her husband and had children of her own. Growing up near Washington, D.C., Hanna’s daughter, Nina Willner became the first female Army Intelligence Officer to lead sensitive intelligence operations in East Berlin at the height of the Cold War. Though only a few miles separated American Nina and her German relatives—grandmother Oma, Aunt Heidi, and cousin, Cordula, a member of the East German Olympic training team—a bitter political war kept them apart. In Forty Autumns, Nina recounts her family’s story—five ordinary lives buffeted by circumstances beyond their control. She takes us deep into the tumultuous and terrifying world of East Germany under Communist rule, revealing both the cruel reality her relatives endured and her own experiences as an intelligence officer, running secret operations behind the Berlin Wall that put her life at risk. A personal look at a tenuous era that divided a city and a nation, and continues to haunt us, Forty Autumns is an intimate and beautifully written story of courage, resilience, and love—of five women whose spirits could not be broken, and who fought to preserve what matters most: family. Forty Autumns is illustrated with dozens of black-and-white and color photographs.

Download or read book Bonshe written by Coral Anika Theill and published by iUniverse. This book was released on 2013-03-29 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just when you thought you knew what was going on in your community, here comes a story that just may shatter the security of your American Dream. This is a story about abuse, survival, false religion and dubious court systems in a state that may be advanced on some levels, but sometimes proves to be a miserable failure in terms of equity and fairness and conventional thinking. – Tim King, Editor/Salem-News.com, War Correspondent, Author, “BETRAYAL: Toxic Exposure of U.S. Marines, Murder and Cover-Up” BONSHEÁ pierces through the darkness that hides the legal system’s routine abuse of mothers and children. It is a work of immense courage, a true tale of heartbreak and salvation. Not a single particle of the wisdom Coral shares misses the mark. - Maureen T. Hannah, Ph.D., Chair, Battered Mother’s Custody Conference, Albany, New York BONSHEÁ illustrates the degree to which the legal system can also be used as a vehicle to further perpetuate abuse even after the victim has chosen to take a stand against the abuse. – John Haroldson, District Attorney, Benton County District Attorney’s Office, Corvallis, Oregon Coral Theill’s BONSHEÁ is intense in its effort to “open the doors” behind which many domestic violence perpetrators have stood for so long in the name of “privacy.” At every level, family and friends, key people in her community, the health care system, the legal and judicial system, and the culture which socializes us all, she met with adversity and re-victimization. In the telling of her recovery, which is truly remarkable given her circumstances, the reader gets a vivid sense of the indominability of her spirit and light. I recommend this book for health care providers, those in the criminal justice system, and volunteers or helpers of any kind to get insights and clarity about the complex dynamics of domestic violence and its toxic effects to individuals and society---and what needs to be done to eradicate this pandemic problem.” – Barbara A. May, PhD, RN, Professor Emerita of Nursing, Linfield College, Portland, Oregon

Download or read book Foe written by Iain Reid and published by Simon and Schuster. This book was released on 2018-09-04 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: *Now a major motion picture starring Saoirse Ronan and Paul Mescal* A taut, psychological thriller from Iain Reid, “one of the most talented purveyors of weird, dark narratives in contemporary fiction” (Los Angeles Review of Books). Severe climate change has ravaged the country, leaving behind a charred wasteland. Junior and Henrietta live a comfortable if solitary life on one of the last remaining farms. Their private existence is disturbed the day a stranger comes to the door with alarming news. Junior has been randomly selected to travel far away from the farm, but the most unusual part is that arrangements have already been made so that when he leaves, Henrietta won’t have a chance to miss him. She won’t be left alone—not even for a moment. Henrietta will have company. Familiar company. Told in Iain Reid’s sparse, biting style, Foe is a “mind-bending and genre-defying work of genius” (Liz Nugent, author of Unraveling Oliver) that will stay with you long after you turn the final page.

Download or read book The Gilded Hour written by Sara Donati and published by Random House Australia. This book was released on 2015-09-01 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the internationally bestselling author of Into the Wilderness comes a magnificent epic about two pioneering women doctors in 19th-century New York. The year is 1883, and in New York City it's a time of dizzying splendor, crushing poverty, and tremendous change. With the gravity-defying Brooklyn Bridge nearly complete and the city in the grip of anti-vice crusader Anthony Comstock, Dr Anna Savard and her cousin, Sophie - both graduates of the Women's Medical School - treat the city's most vulnerable. Even when doing so puts all they've worked for in jeopardy . . . For Anna, her role as a surgeon has placed her in the path of four children who have lost everything. Faced with their helplessness, Anna must make the unexpected choice between holding on to the pain of her past and letting love into her life. For Sophie, an obstetrician and the orphaned daughter of free people of color, helping a desperate young mother forces her to grapple with her doctor's oath - and thrusts her and Anna into Comstock's orbit, a dangerous man who considers himself the enemy of everything indecent, and of anyone who dares to defy him. With its vivid depictions of old New York and its story of two pioneering female doctors, The Gilded Hour is a captivating, emotionally gripping novel of courage and love.

Download or read book Five Star Billionaire written by Tash Aw and published by HarperCollins UK. This book was released on 2013-02-28 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the Man Booker prize-longlisted ‘Five Star Billionaire’ Tash Aw charts the overlapping lives of migrant Malaysian workers, forging lives for themselves in sprawling Shanghai.

Download or read book The Lacquered Talisman written by Laurie Dennis and published by Earnshaw Books Limited. This book was released on 2022-02-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A sweeping coming-of-age epic, The Lacquered Talisman launches the story of one of the most influential figures in Chinese history. He is the son of a bean curd seller and he will found the Ming Dynasty, which ruled China from 1368 to 1644. Known as "Fortune" as a boy, Zhu Yuanzhang is part of a large and doting family who shepherd him through hardship until drought and plague ravage the countryside. Left with nothing but a lacquered necklace from his grandfather, Fortune is deposited in the village temple and is soon wandering the countryside as a begging monk. He encounters pockets of resistance to the ruling Mongol dynasty, studies the stars, and tangles with Daoists as he seeks to understand his destiny. Signs and dreams convince him that he has a special fate. Is he to be the abbot of a monastery? A general? What matters most is that he proves himself to be a filial son. Praise for The Lacquered Talisman: "Historical fiction lovers will delight in The Lacquered Talisman, which gives us a vividly-imagined, brilliantly-told story of a real-life emperor's humble origins. The first part of a biography of the first Ming Emperor, Zhu Yuanzhang, it is a vivid and engaging portrayal of a young man determined to honor the love and sacrifices of his tragedy-stricken family, set against the beautifully-drawn backdrop of 14th century China." --IndieReader "This epic coming of age story is about Fortune, the founder of the Ming Dynasty, as a boy until he reached the age of twenty-three. The author writes in a literary style, and although it is fiction, it reads similar to an account told by a first-person narrator. The style is evocative of the ancient Classic style and suits this lovely novel exactly." --Discovering Diamonds

Download or read book Love Starved written by Kate Fierro and published by Interlude Press. This book was released on 2015-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make me believe it, even if it's just for one night... Micah Geller considers himself lucky: At 27, he has more money than he needs, a job he loves, a debut book coming out, and a brilliant career in information security before him. What he doesn't have is a partner to share it with-a fact that's never bothered him much. But the romantic in him isn't entirely dead. When a moment of weakness finds him with a contact to a high class escort specializing in fulfilling fantasies, Micah asks for only one thing. Show me what it's like to feel loved.

Download or read book Passionate Present written by Ronnie Brait and published by . This book was released on 2018-09-06 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: One glance. One journey. One big mistake. When famous, celebrated actor Oin Moran asks Temy out for a date, she couldn't be happier. There are just three obstacles in the way... 1) The man is ridiculously famous. 2) His lifestyle includes fast women. 3) Temy doesn't trust him at all (and the circle keeps going). So, Temy does the only rational thing she can... and turns down the date. But Oin is passionate and doesn't give a damn about logic. He does whatever it takes to convince her about his feelings. He frankly reveals his love to her even though she still refuses him. On a journey to the tropical island of Bora Bora, attraction draws them closer and Temy is tempted to believe him. Besides, the man is romantic, acts like a gentleman, and is hot as hell! They might have a direct ticket to heaven. The problem is that Oin gets drunk at a party and does something he shouldn't have. Although his recovery plan goes incredibly wrong, an unbelievable thing happens... Ronnie Brait's sensational style compels you throughout this fascinating debut novel of the Passionate Series. With sudden twists and erotic tension, Passionate Present awakens hopes and desires we all have, and makes you believe in miracles.

Download or read book 5 Star Service written by Michael Heppell and published by Financial Times/Prentice Hall. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you · Delight your customers every time · Deliver remarkable results that will keep them coming back for more · Win more customers without spending a fortune · Get repeat orders and referrals from everyone you encounter Whether it’s studying the Disney parking system or enrolling students at colle≥ going behind the scenes in the world’s top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.

Download or read book Five Star Service One Star Budget written by Michael Heppell and published by Pearson Education. This book was released on 2006 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides readers with strategies and advice on providing top quality customer service at very low cost to their organisation. It aims to help readers make their customer and colleagues happier; develop their careers; grow their customer base; get repeat orders and referrals. Table of contents: * The service star * Wee wows * The top three referability habits * The emotional bank account * Putting on the Ritz * 99 percent of people are good * Designing fantastic customer service * Beware the silent customer * RADAR thinking * RADAR thinking at work * Send cards * The customer is always right - not! * Feel, felt, found * What's in a smile? * One chance to make a first impression * I honestly don't care about your problems * Empowering service * Creativity gives better service * It's not what you say * It's your best friend - the awkward customer * Be individual, encourage individuals * Prepare for and relish competition * The difference between one, some, many and all * Super script * Voicemail, answering machines and automated call queue systems * Telephone services * Advanced telephone service * Tiny steps to giant strides * What's in a name? * Hills and valleys * Good ideas verses desirable ideas * Ring the bell * Spanners and heros * Know your competition * Speed it up!