Download or read book The Executive Guide to Implementing Quality Systems written by Peter Mears and published by . This book was released on 1995-01-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Executive Guide to Implementing Quality Systems written by Peter Mears and published by CRC Press. This book was released on 2022-01-27 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

Download or read book Quality Management Systems written by Ray Tricker and published by Routledge. This book was released on 2019-11-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Download or read book Total Quality written by Ernest C. Huge and published by Irwin Professional Publishing. This book was released on 1990 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking book explains not only what you must know, but what you must do to implement the new quality model for success in the 1990s. A valuable hands-on reference with contributions from 15 members of Ernst & Young's Quality Improvement Consulting Group, Total Quality shows how to develop leadership commitment, orchestrate change on every level, measure and reward performances, and more.

Download or read book Total Quality in Managing Human Resources written by Joe Petrick and published by Routledge. This book was released on 2017-10-06 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Download or read book Total Quality in Marketing written by Frank Voehl and published by Routledge. This book was released on 2017-10-06 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality in Marketing integrates the two areas of marketing and quality management and demonstrates how they are mutually compatible and complementary. Its primary focus is to assist managers in applying total quality principles to the overall marketing management process-preparing for a more highly competitive marketplace. Practical guidelines and processes are offered on how quality initiatives impact planning, organization, implementation, and quality control. This unique and valuable book presents a systems approach to quality-how to operationalize in the context of both the management and marketing cycles. It demonstrates how to establish effective team-based practices as well as describes the pitfalls of quality programs that are introduced as stand-alone programs without any linkage to overall strategy. This useful new book serves as a teaching tool and comprehensive reference source for integrating total quality. Case studies, exercises and chapter profiles also provide excellent support materials.

Download or read book Total Quality in Research and Development written by Greg McLaughlin and published by CRC Press. This book was released on 1995-08-01 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present environment for research and development in business can be characterized in two simple words: inconsistent horizons. As the rapid development of technology and the number of new scientific discoveries have led to tremendous change, businesses have modified their entire corporate structure, downsizing, and operating in a constant state of flux. This environment with its inconsistency makes R&D a risky venture. Total Quality in Research and Development looks at these problems and presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management. The unparalleled challenge faced by those working in R&D functions is examined, offering beneficial approaches for implementing total quality improvement efforts. This book shows how TQ promotes rather than stifles inventiveness, ingenuity, and individual accomplishment. Through collaborative efforts, both team and individual performance initiates and maintains clear objectives as well as produces the optimal environment for the prospering of research. The total quality systems presented here are not just a system, method, or philosophy, but rather a working model for daily operations. This valuable and practical working model examines actual daily work practices, guideposts and measurements for success, and management practices that stress creativity and group achievements that support company goals.

Download or read book Creating Productive Organizations written by Elizabeth A. Smith and published by CRC Press. This book was released on 2021-01-27 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Productive Organizations is an interactive manual that challenges and encourages readers to assess and develop a clear vision of their areas of competence and interest in order to enhance productivity. This facilitator's guide offers solutions and addresses the challenges associated with motivating team members.

Download or read book The Executive Guide to Understanding and Implementing Lean Six Sigma written by Robert M. Meisel and published by Quality Press. This book was released on 2007-01-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact. The principles of Lean and Six Sigma are introduced and discussed separately and through an integrated approach across the book’s three chapters.Manufacturing and non-manufacturing firms who are just getting started or contemplating a Lean Six Sigma initiative will find this book especially valuable. To aid in illustrating the application of these principles to diverse and global businesses, various case studies have been selected and included to demonstrate how the prescribed tools and techniques can accommodate and enhance a wide variety of customer relationships throughout the value chain. Examples taken from manufacturing, banking, and local government sectors demonstrate the broad spectrum across which Lean Six Sigma can be used as a framework to foster improved performance and ensure continued customer satisfaction and loyalty.

Download or read book The Executive S Guide to Creating and Implementing an Integrated Management System written by Eugene A. Razzetti and published by AuthorHouse. This book was released on 2016-03-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers and revises subjects, texts, and checklists contained in my other four books, but with the goal that each of you creates an integrated management system (IMS). That is, that you optimally implement and employ applicable ISO International Standards without the redundancies and self-serving busy work that inevitably comes from separate free-standing standards. This book also highlights parts of my first book on ethics and corporate responsibility management. It reintroduces MVO 8000 as an essential pillar in the construction of an integrated management system.

Download or read book Creating Productive Organizations written by Elizabeth Smith and published by CRC Press. This book was released on 1995-09-01 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: A highly motivated, competent work force is vital to an organization's success. Creating Productive Organizations is an interactive manual that challenges and encourages readers to assess and develop a clear vision of their areas of competence and interest in order to enhance productivity. Basic, common sense information about people, jobs, and the workplace is presented using simple descriptions, methods, contemporary examples and illustrations. Readers are skillfully guided through the process of identifying and defining their skills, abilities, beliefs, values, work methods, knowledge, and strengths. Step-by-step guidelines enable readers to evaluate and more closely match their talents, goals, and visions with current and future demands of the constantly changing workplace. Written for supervisors, managers, leaders, mentors, work teams members, academicians, students, and anyone striving to learn more about themselves in order to increase job satisfaction and overall performance. Creating Productive Organizations is an excellent stand-alone resource-however, the facilitator's guide is recommended for industry training or classroom use. Facilitator's Guide The facilitator's guide is a multilevel, experiential teaching tool that provides activities, inventories, questionnaires, surveys and discussion resources for individual and group use. Its content follows the same format as the manual and is designed to supplement and reinforce material presented in each chapter.

Download or read book Organizational Transformation and Process Reengineering written by Johnson Edosomwan and published by CRC Press. This book was released on 1995-08-01 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Transformation and Process Engineering is the key to achieving success in the new customer-driven market economy. Organizations are going through tremendous changes, creating environments where all employees can contribute their best, where customer expectations are exceeded, and where efficiency, effectiveness, productivity, quality, customer satisfaction, and competitiveness are taken seriously as critical success factors. Written to assist those companies and organizations striving to keep pace with the competitive atmosphere of the 90s, this book provides all the essential tools, techniques, methodologies, models, and technologies for transformation and reengineering. Broad and comprehensive in scope, Organizational Transformation and Process Reengineering explains how to change not just one area, but structures, policies, procedures, processes, and management systems-any aspect of an organizational structure that no longer responds to the current demands of the marketplace. Years of research, teaching, consulting, and practical work experience led Dr. Edosomwan, a leader in his field, to put his unique and practical theories into a volume designed to help organizations overcome the impediments involved in process reengineering projects. He outlines a step-by-step methodology for analyzing organizational structures; the six R's of organizational transformation; models that can be utilized in both public and private organizations; tools and techniques for achieving reengineering goals; implementation plans; and key survival and success factors.

Download or read book Mastering the Diversity Challenge written by Fern Lebo and published by CRC Press. This book was released on 1995-09-01 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This easy-to-use guidebook goes beyond the basic requirements for mastering the diversity challenge. It not only provides practical, step-by-step guidelines and answers, but gives important reasons as to why managing diversity is good for overall business. Designed for quick and easy access to useful and practical checklists, tests, questionnaires, exercises, stories, experiential activities and new ideas-this important book will help you make a difference. Written in an easy-to-understand format, Mastering the Diversity Challenge identifies issues specific to designated groups and provides effective techniques for creating a level playing field. Specific on-the-job applications are provided for running meetings, building the team, opening the dialogue, and coaching and counseling. Mastering the Diversity Challenge exposes the elements of human interaction as the cornerstone of the workplace and helps you create a culture that encourages respect and promotes equality of opportunity. When implemented, these new and useful techniques will undoubtedly impact productivity-benefiting both the individual and the company.

Download or read book SUSTAINING High Performance written by Stephen Haines and published by CRC Press. This book was released on 2022-05-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment. Too often, these initiatives, when implemented individually, fail or provide only short-term results. American industry is now realizing that no single initiative can provide an overall, long-term solution. A more comprehensive, integrated approach is necessary to sustain future success. Sustaining High Performance shows you how to develop and implement an integrative "systems-thinking" strategy that will ensure a successful long-term management plan. Sustaining High Performance will help you reinvent your strategic management system (planning and change) for the 21st century and give you the tools and information to pull ahead of the competition and become a powerhouse organization.

Download or read book Quality Government written by Jerry W. Koehler and published by CRC Press. This book was released on 1996-02-15 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: For anyone looking for a practical guide that clearly demonstrates how to implement Total Quality Management within any government agency (on any level), this is the book that will provide a step-by-step system for success. Quality Government provides practical principles and examples, all designed by experienced government officials who have been through numerous quality initiatives. Packed with reality-based examples, the first two chapters present the theoretical aspects of TQM, while the remainder of the book focuses on implementation. Quality Government tells you what to expect, how implementation is accomplished, and what can be learned. Throughout, the authors give detailed examples of barriers to designing, developing and implementing TQM and how to overcome each.

Download or read book QS 9000 Handbook written by Jayanta Bandyopadhyay and published by CRC Press. This book was released on 1996-04-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a survival strategy for suppliers to the automotive industry. With QS-9000 serving as the new harmonized quality systems requirement of internal and external suppliers for Chrysler, Ford, General Motors, as well as other automobile and truck manufacturers and assemblers, the QS-9000 Handbook is your practical guide for achieving registration. Any company that wishes to achieve registration, must provide evidence of quality production to third-party audits of the registrar. The QS-9000 Handbook will do just that as well as show you how to document your quality systems, train personnel in quality, and improve the effectiveness of any independent quality assurance functions inside your operation.

Download or read book Technology Development written by Tugrul U. Daim and published by Springer. This book was released on 2014-05-28 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing new products, services, systems and processes has become an imperative for any firm expecting to thrive in today’s fast-paced and hyper-competitive environment. This volume integrates academic and practical insights to present fresh perspectives on new product development and innovation, showcasing lessons learned on the technological frontier. The first part emphasizes decision making. The second part focuses on technology evaluation, including cost-benefit analysis, material selection and scenarios. The third part features in-depth case studies to present innovation management tools, such as customer needs identification, technology standardization and risk management. The fourth part highlights important international trends, such as globalization and outsourcing. Finally the fifth part explores social and political aspects.