Download or read book The Essence and Measurement of Organizational Efficiency written by Tadeusz Dudycz and published by Springer. This book was released on 2015-09-29 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a collection of studies on various organizations’ efficiency, criteria for evaluating efficiency, together with tools and methods for measuring efficiency. The articles included present an interdisciplinary look at efficiency, its essence and the principles of its measurement. They represent an attempt to seek the conceptual boundaries of efficiency, i.e. to clarify this abstract and multidimensional concept including its relation to innovation, competitiveness and intellectual capital. The contributions also identify a broad spectrum of conditions for achieving efficiency in various types of organizations and systems (e.g. health care, hybrid organizations, non-profit organizations), representing various industries (e.g. insurance, banking, tourism, agriculture).
Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
Download or read book Measuring Organizational Performance written by Robert B. Carton and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.
Download or read book High Impact Internal Evaluation written by Richard C. Sonnichsen and published by SAGE. This book was released on 2000 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today rapidly changing organizations need the best tools for driving high performance, meeting customer needs, measuring outcomes and improving service delivery. This book shows how to effectively use internal evaluation to determine a business or program's effectiveness, efficiency, economy and performance. It combines theory with the author's extensive experience to provide an indispensable resource for novice internal evaluators, experienced evaluation professionals and for managers responsible for evaluating their own programs.
Download or read book Handbook of Worldwide Postal Reform written by Michael A. Crew and published by Edward Elgar Publishing. This book was released on 2009-01-01 with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt: The postal and delivery sector has been the subject of considerable interest in recent years. This book brings together a number of contributions directed at understanding developments in the field of postal reform. The authors review the experience and plans ofindividual countries to provide some perspective on the problems faced in the area and the varied approaches being taken to address it. They also review key elements of policy and strategy that are important in this debate.
Download or read book Strategic Management for MBA written by Dr. Ravi Kant Pathak and published by Shanti Publication. This book was released on 2020-08-08 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the Latest Syllabus of Dr. A.P.J. Abdul Kalam Technical University, Lucknow (U.P.) Including Long Answer Type Questions Including Short Answer Type Questions Including Case Studies Including Last Year Unsolved Papers
Download or read book Measuring what Matters in Community Policing written by and published by . This book was released on 1997 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Public Service Performance written by George A. Boyne and published by Cambridge University Press. This book was released on 2006-11-23 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.
Download or read book High Reliability Organizations Second Edition written by Cynthia A. Oster and published by Sigma Theta Tau. This book was released on 2020-11-02 with total page 882 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Although a strong body of knowledge shows that high reliability methods enable the most efficient, safe, and effective care, these methods have yet to be completely implemented across healthcare. According to authors Cynthia Oster and Jane Braaten, nurses—who are on the frontline of providing safe and effective care—are ideally situated to drive high reliability. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. This new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability. New material focuses on: · High reliability performance during a pandemic · Organizational learning and tiered safety huddles · High reliability in infection prevention and ambulatory care · The emerging field of human factors engineering within healthcare · Creating a virtual resource toolkit for frontline staff
Download or read book Advanced Fire Emergency Services Administration with Navigate Advantage Access written by Randy R. Bruegman and published by Jones & Bartlett Learning. This book was released on 2022-12-06 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Principles of Fire and Emergency Services Administration, Second Edition plus Navigate digital access provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief, or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements. With experience in leading various departments and national organizations, Chief Bruegman brings a real-world focus on the principles of leadership and management in a changing environment. This text will help you understand your personal style and tendencies so you can develop your leadership abilities and capacity, with a focus on preparing you to be successful in the future. It also focuses on leadership ethics, team building, analytical approaches to the fire and emergency services, continuous quality improvement, community risk reduction, and future trends that will impact the profession.Principles of Fire and Emergency Services Administration, Second Edition answers three key questions for aspiring fire service leaders:- What are the important issues for leaders in today''s fire and emergency services?- What will make a leader become more successful in the future?- What makes excellent fire and emergency service leaders?Principles of Fire and Emergency Services Administration, Second Edition answers these questions in 12 concise chapters and will enable you to succeed as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. Each chapter covers a critical fire and emergency service leadership topic and provides meaningful real-world perspectives.ChaptersChapter 1: Our Heritage and Our History - Focuses on the historical events that have forged today''s profession and the lessons that are reflected in each organization.Chapter 2: Preparing for Your Future - Delivers the tools you need to draw a personal roadmap for success.Chapter 3: Principles of Leadership and Management - Demonstrates how the academics of leadership and management research are actually applied on a daily basis.Chapter 4: What Is Your Leadership Style? - Enables you to identify how you lead and manage and why you lead that way.Chapter 5: Leading and Managing in a Changing Environment - Provides an insightful look into how to handle change on a personal and organizational level.Chapter 6: Leadership Ethics - Focuses on the elements critical to ethical leadership and management practices.Chapter 7: Personnel Management: Building Your Team - Explores the elements of team building and explains how to blend various personalities to get the most from your team.Chapter 8: Managing the Fire and Emergency Services - Focuses on the support elements so vital to every organization, budget, and personnel management.Chapter 9: Analytical Approaches to the Fire and Emergency Services - Delivers an in-depth look at the history of deployment practices in the United States and provides the basis to begin developing a standard of coverage model for your own community.Chapter 10: Continuous Quality Improvement for the Fire and Emergency Services - Explores the methods of quality improvement and how the methods enrich the services delivered to citizens every day.Chapter 11: Community Risk Reduction and Resiliency - Provides an in-depth overview of the changes in disaster planning and response since September 11, 2001.Chapter 12: Shaping the Future - Explores the possibilities of what may occur in the fire service, and how you can play an important role in helping to shape the future of the fire service. A Complete Teaching and Learning System for Today''s Learners This text is an integral resource for officers, those studying for promotion, individuals taking civil service examinations, and fire science students. It is part of an integrated teaching and learning system that combines dynamic features and content to support instructors and to help prepare students for their leadership career in the fire service.
Download or read book Creating Business Value and Competitive Advantage With Social Entrepreneurship written by Iyigun, N. Oyku and published by IGI Global. This book was released on 2018-07-20 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of social entrepreneurship is attracting attention from multiple industries. Social entrepreneurs are responsible for finding ways to creatively contribute to society by providing affordable products and services. Creating Business Value and Competitive Advantage With Social Entrepreneurship is a useful scholarly resource that examines the broad topic of social entrepreneurship by looking at relevant theoretical frameworks and fundamental terms. Focused on topics such as creating business value, promoting social entrepreneurship, and enacting programs of social change, this book provides the latest research and practical solutions concerning social entrepreneurship. The source proves valuable to academicians, researchers, entrepreneurship practitioners, and individuals interested in learning more about social entrepreneurship.
Download or read book Planning and Controlling written by and published by Pathways to Higher Education. This book was released on with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book China Urban and Rural Public Education Service Equalization written by Luo Zhe and published by Routledge. This book was released on 2021-11-03 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Centering on issues of disparity and equality in basic public education services in China, this book proposes a performance measurement system that assesses and guides equality of basic public education in urban and rural areas. The author moves beyond traditional research approaches by drawing on methods of public management and mathematics. Pivoted on an improved balanced scorecard model, a complete set of indicators and measuring tools are constructed, whereby the process of education equality can be more effectively measured, managed, and steered. Grounded in empirical studies on public education in the country's Sichuan Province, the book advances suggestions on better policies and optimizing implementation for the purpose of attaining equitable public education services in urban and rural areas. Finally, the study envisages further research directions and possible applications of the performance appraisal model. The title will be of value to scholars and students of education studies, especially those interested in public education, educational equity, and Chinese public education services.
Download or read book Transforming Performance Measurement written by Dean R. Spitzer and published by Amacom Books. This book was released on 2007 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can't improve performance in an organization without measurement---but how you measure matters. Traditional measurement systems can create dysfunction and distrust. This breakthrough approach provides an alternative---a roadmap for moving, with little or no disruption, toward a more mature, effective, and transformative+D18 measurement system.
Download or read book Solicitation written by National Institute of Justice (U.S.) and published by . This book was released on 1997 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Industrial Research Performance Management written by Tatjana Samsonowa and published by Springer Science & Business Media. This book was released on 2011-11-19 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals. This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research, Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies. The following questions are addressed: (1) Which research goals do research departments have? (2) Which KPIs do they use to monitor the achievement of these goals? (3) Is there a systematic best-practice approach to selecting KPIs for performance goals? The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers. This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations.
Download or read book Social Responsibility and Corporate Governance written by Matjaž Mulej and published by Springer Nature. This book was released on 2020-10-03 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Connecting Corporate Social Responsibility (CSR) with Corporate Governance (CG) is a 21st Century challenge. This edited volume illustrates that CSR can be used as a tool to improve Corporate Governance in organizations and improve the relationship between business and society. Moreover the book argues that they should be treated together in synergy in management literature. This two volume work connects these two crucial business functions, describing the preconditions for successful integration and the tools for practical implementation. Volume 2 puts forward eight recommendations for practice. Contributors put forward research and implications for policy and practice including coverage of knowledge management strategy, socially responsible banking operations and transparency procedures in the context of emerging economies.
