Download or read book The Engaged Caregiver How to Build a Performance Driven Workforce to Reduce Burnout and Transform Care written by Joseph Cabral and published by McGraw Hill Professional. This book was released on 2019-11-29 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients. Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to: •Recognize the early signs of burnout and turn it around •Address staff more effectively to keep them engaged •Build strong, reliable teams with a real sense of purpose •Map their organization’s core values and get everyone on board •Create a positive culture that’s cohesive, inclusive, and resilient •Develop highly effective leadership and organizational systems •Hire, engage, and manage talent strategically—and successfully •Promote diversity, equity, and inclusion in the workplace •Leverage data to drive improvements throughout the organization In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.

Download or read book Quantum Leadership Creating Sustainable Value in Health Care written by Nancy M. Albert and published by Jones & Bartlett Learning. This book was released on 2020-10-02 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantum Leadership: Creating Sustainable Value in Health Care, Sixth Edition focuses on the issue of leadership within the shifting landscape of health care.

Download or read book Lead With Purpose written by Roger A. Gerard and published by FriesenPress. This book was released on 2024-06-04 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a work environment where micromanagement, devaluing of workers, and even bullying run rampant, it’s no wonder professionals today are more disengaged than ever. They do not feel their perspectives are being heard or their expertise valued, leading to a slow erosion of organizational culture, which only contributes to more disengagement. It’s a vicious circle, and it’s causing negative impacts on organizations of all kinds, from stifled innovation to costly turnover to loss of customer and social confidence. So, who is responsible for fixing it? The leaders, of course! With deep insights drawn from his 53-year career as a healthcare executive and leadership consultant, Dr. Roger A. Gerard explains how leaders can bring passion and drive back to their demotivated professionals using time-tested approaches such as: • Empathetic listening, with an expectation that their opinions will be influenced by their employees. • Respecting the autonomy of their professionals to follow their intuition. • Providing the tools, resources, and guidance professionals need to achieve their most ambitious dreams. As a leader, do you have the courage to confront the challenges in your organization—and the compassion to respect and recognize the professionals who work in it?

Download or read book Healthcare s Path Forward How Ongoing Crises Are Creating New Standards for Excellence written by Thomas H. Lee and published by McGraw Hill Professional. This book was released on 2023-01-03 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the pandemic and other crises revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of healthcare has always been to reduce suffering, but three perfect storms of recent years—the health storm produced by the Covid-19 pandemic; the economic storm that resulted from its disruptions; and the social storm that followed the murder of George Floyd, which sparked fresh outrage at longstanding inequities—have sharpened and added important nuances to our understanding of what that means. In Healthcare’s Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. To respond, healthcare organizations must: deserve, earn, and build the trust of patients deserve, earn, and build the trust of the healthcare workforce build a resilient, high reliability culture with a broadened concept of safety build an inclusive culture that treats every patient and every employee with respect extend patient-centeredness to embrace consumerism, and work relentlessly to remove friction from the patient experience respond to the imperatives of the new marketplace for high-value care focused on long-term outcomes Lee uses data to demonstrate trends and insights into how health systems can thrive, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to work toward excellence and forge healthcare’s path forward—together.

Download or read book Building Better Caregivers written by Kate, Lorig Dr.P.H. and published by Bull Publishing. This book was released on 2018-06-20 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today more than 40 million people in the U.S. find themselves responsible for caring for a parent, relative, or friend. Building Better Caregivers, developed by the author team of the bestselling Living a Healthy Life with Chronic Conditions, shares the best in caregiving research and the most important lessons learned from thousands of caregivers. With a focus on reducing stress through the use of practical skills and tools, this book will help you manage your caregiving tasks so you can maintain a happy, fulfilling life while also meeting your caregiving obligations.

Download or read book No Time to Care written by Charles Kunkle and published by . This book was released on 2016-02-10 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: In any hospital setting, a team of enthusiastic and engaged caregivers translates into better patient outcomes. But how can leaders foster engagement among workers who, all too often, are overwhelmed by the pressure to meet the needs of patients as well as the growing expectations of their employers in today's high-stress health-care environments? No Time to Care has the answer. Building on the core idea that patient satisfaction is the indirect measure of caregiver engagement, each chapter provides practical and cost-effective solutions that any leader can implement to help get all of the bedside caregivers on the same page. With a positive message at its core, this book is written in a personable manner, using humor, life experiences, and powerful storytelling to encourage teamwork in delivering the ultimate patient experience!

Download or read book Stress Reduction for Caregivers written by Jody Olshevski and published by Routledge. This book was released on 2013-11-12 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the older populations grow, an increasing number of people are faced with the challenges of caring for frail, older family members. Since the causes of frailty, and especially the causes of cognitive impairment, in late life can last for several years, caregiving can often be experienced as a chronic stressor. Caregiving is often associated with higher rates of depression and anxiety, and with lowered subjective health in the care provider. With this in mind, Stress Reduction for Caregivers addresses the issue of how to help caregivers manage and reduce their stress level. The book is unique in that it bridges the gap between research and practice. It includes a discussion of the stress and coping theories of caregiving developed by researchers in recent years. It also lays out a simple, practical training approach that utilizes four stress reduction techniques to assist professionals in adapting the theories to their practice: Stress Level Monitoring; Relaxation Training; Scheduling Relaxing Events and Cognitive Restructuring. Each technique is accompanied by case studies that demonstrate both the effectiveness and the challenges of applying the overall approach. With its strong base in research and its practical concern for the management and reduction of caregiver stress, this book is a must for professionals who desire to stay abreast of the latest techniques. It will also be of great benefit to advanced students examining the issues of caregiving.

Download or read book The Caregiver Dilemma written by Lon Kieffer aka DOC the Defender of Caregivers and published by . This book was released on 2017-10-04 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frustrated by Your Turnover and Lack of Teamwork?Are you disappointed in your ability to Attract and Retain new talent? Stressed out because internal competition and a lack of Caring for one another sabotages your efforts to Recruit?The Caregiver Dilemma: How to Engage, Retain, and Attract a Caring Senior Living Workforce will give you the tools, insights and processes you need to help Engage, Retain and Attract truly Caring Talent that will drive your outcomes, occupancy and reputation. This practical handbook shows you 6 different Engagement Strategies you can use today and see immediate changes in your retention and ability to attract a dynamic Caring Workforce. Inside this book you'll discover:* Why focusing on your people is more important than your processes.* Why meeting needs and keeping promises trumps recruiting.* How to reward your people in addition to paying them.* Why Caring is more valuable than Competent Leadership.* How managing moments helps exceed promises.* How leading people is poetic!Pick up and open The Caregiver Dilemma: How to Engage, Retain, and Attract a Caring Senior Living Workforce to create your own Caring Team!Lon Kieffer is passionate about helping leaders to develop their own Pro-Per(tm) Leadership style to create Caring Cultures. When a leader is more Caring, the team improves. Lon keynotes frequently at leadership seminars and healthcare conferences in addition to appearing in magazines, newspapers, trade journals, and on national radio and TV as well as hosting the "Defender of Caregivers" podcast.Lon is the author of: The Caregiver Dilemma: How to Engage, Retain and Attract a Caring Senior Living Workforce; Get Out of Bed and Go to Work; You Might be a Caregiver if; How to Care for a Caregiver: As If You Really Care; and Act Like Yourself, Think Like a Caregiver and he wrote the forward for Managing Alzheimer's and Dementia Behaviors: Professional Edition (LeBlanc)

Download or read book The Sudden Caregiver written by Karen Warner and published by . This book was released on 2020-08-10 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a sudden caregiver? When an unforeseen medical crisis robs someone you love of their health and wellbeing, do you feel caught off guard and ill-prepared for your role as caregiver? Plenty of research confirms what you may already know: caregiving is depleting, worrying, and exhausting, often leading to physical and emotional burnout, fear, and illness for the caregiver.Yet a growing body of evidence drawn from the field of positive psychology makes it clear that, while caregiving is depleting, it can also be a source of strength, well-being, meaning and purpose. And when caregivers reduce their own stress and increase their own well-being, they do a better job of improving the quality of life for the loved one in their care.Caregiving may be inevitable, but caregiver distress is not. You are not alone. Written by a family caregiver for family caregivers, The Sudden Caregiver, provides a roadmap for your unique caregiving journey helping you to:?Take control of the practical tasks and available resources your circumstances require.?Minimize unpleasant surprises and maximize well-being for you and your loved one.?Leverage "resilience builders" to protect yourself against stress and replenish your spirit. Karen Warner became a sudden caregiver when her late husband, Joel Kurtzman, was diagnosed out of the blue with stage IV cancer. In this book, she enters the complicated world of the informal, unpaid, sudden caregiver, offering guidance, resilience, and, yes, a playbook -- a rational approach for planning what is, essentially, unplannable. Here you will find a roadmap along with six pathways to well-being, designed to help you navigate your caregiving journey with grace and grit. Karen is an executive coach and President of Tangible Group, a coaching and consulting firm that focuses on leadership development and caregiver well-being. She received her Master's degree in Applied Positive Psychology from the University of Pennsylvania.For more information, and to receive updates on the publication of The Sudden Caregiver, visit www.thesuddencaregiver.com.

Download or read book Coaching for Caregivers written by Yosaif August and published by . This book was released on 2013-06 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you're ready to show up for practice, Yosaif 's coaching can help you and your loved one get the love and support you need." -Bernie Siegel, MD, Author of Love, Medicine and Miracles; co-author with Yosaif August, of Help Me to Heal (Hay House, 2003) This book promotes caregivers' resiliency and helps them sustain themselves by reaching out for the love and support they and their loved ones need. It addresses the paradox of how difficult it is to help people who are stressed out and overwhelmed without, inadvertently, adding to their stress. This is especially so with caregivers who are at risk of burning out. This lively and easy to use how-to manual coaches caregivers - family and friends who are providing care to a loved one - to reach out for help before they, themselves, get so depleted that they burn out (and, in turn, need caregivers for themselves!). It does it in a way that their reaching out does not become just another item on their to-do list. In his introduction, Yosaif August, the author, invites caregivers to use the book as a just-in-time resource - to leaf through it, find topics that speak to them and then use it in a series of ten minute reads. Part One of the book coaches them to take stock of what they need, what their strengths and resources are, and any beliefs they have that may be holding them back from reaching out for love and support. Part Two coaches them in finding the best ways for them to do it, including using the new caresites i.e. free websites for them to use in communicating with people who care about them. The third section provides resources for them to use to help sustain them in providing care for their loved one. Mr. August is an award-winning healthcare innovator (inventor of Bedscapes(r)), life coach and keynote presenter. He was a family caregiver for his own parents and mother-in-law. In this book he draws on what he learned from those experiences, from his life coaching clients and research interviews he conducted with family caregivers who have been especially effective in reaching out for what they and their loved ones needed. Besides the caregivers themselves, it is also a valuable resource for friends, neighbors, professional colleagues, fellow congregants and others who are concerned that these caregivers are at risk of burning out but haven't yet found a way to help them. As the author says, "friends don't let friends burn out any more than friends let friends drive drunk." With this book in hand, they can reach out to the caregiver and offer to help them use it. This book is endorsed by a wide range of respected experts in the world of caregiving, spirituality and medicine - and by the leaders of the three major caresites (CarePages, Caring Bridge and Lotsa Helping Hands) - who also recommend its use by professionals: social workers, therapists, nurses, healthcare chaplains, physicians and others. "Yosaif August is the Vince Lombardi of coaching for caregivers." -Andrew Schorr, two-time cancer patient; Author of The Web-Savvy Patient, Founder, PatientPower.info ..". Written as if the author is speaking directly to you." -Louise Knight, M.S.W., LCSW-C, OSW-C, Director, Family Patient and Family Services Program, Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Yosaif August is quite the caregiving coach. His book provides a thorough compilation of resources for our nation's caregivers. But what makes his book truly tremendous is his focus, not just on how to reach out for help, but on putting caregiver needs first to avoid burnout. -Hal Chapel, CEO and Co-Founder, Lotsa Helping Hands It's vital to take care of the caregiver! Yosaif does a terrific job of breaking down ways to do just that in a very consumable way. -Sona Mehring, CaringBridge Founder and CEO

Download or read book How to Effectively Prevent and Manage Caregiver Burnout written by Annissa Fadaz and published by . This book was released on 2020-06-08 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Up to 53% of Family Caregivers experience emotional distress and Burnout related to care provided to a loved one. Without practical tools and relevant knowledge, Caregiving can be emotionally, physically, mentally, and even spiritually draining to the point of Burnout. The purpose of this book is to provide new and experienced Primary Caregivers with simple instructions, useful tools, and coping strategies to identify, avoid and manage Caregiver Burnout. It is intended to be as interactive as possible so that you, as a Caregiver, feel actively involved and empowered.

Download or read book The Soul of Caregiving Revised Edition A Caregiver s Guide to Healing and Transformation written by Edward M. Smink and published by Wise Media Group. This book was released on 2021-10-28 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2022 Revised Edition Who are the caregivers? We all are, for at the heart of being human is the capacity to care, to reach out to others and explore the relationships we build. The Soul of Caregiving is about us, and how we, as caregivers, serve, even sacrifice, for those in need. I invite you to explore with me how we can partake in a kind of sacred journey exploring our experiences as caregivers. Who will be your guide on this journey? Unlike other pilgrims who have a guide assigned to them, you will soon discover it is your own Soul guiding you. We may be professionally skilled to meet the needs of others, but we must also learn to stop and rest. It is not a waste of time, but rather, a necessity. We need time to ponder, reflect, and grow from our experiences. Not an easy endeavor amid a whirlwind of activity. We, as caregivers, experience vulnerability, helplessness, fears, and pain over the traumatic events we experience because we care. We care about those whom we are called to serve. Compassion fatigue arises because we care. Overview of the Chapters Chapter 1 begins by outlying the tension most caregivers experience: the tension their own needs and the needs of those they care for. I call this tension the Dance of Caregiving. Chapter 2 discusses the importance of discovering interior strengths and values where one discovers Soul. Chapter 3 emphasizes caregivers do not care in a vacuum, as there are broad cultural boundaries and expectations which affect them and shape their behaviors. Chapter 4 describes The Archetype of Caregiving, both its strengths and shadow sides. This archetype also relates to several other leadership archetypes, which are also discussed. Chapter 5 discusses hospitality. This chapter positions the caregiver as the host who experiences three different dimensions of hospitality: to host the stranger, to listen to the stories of the guest, and to reflect on their reactions and experiences. Chapter 6 address the frailty of humankind and the notion that we are wounded healers. Chapter 7 addresses the art of reflection as a fundamental skill for caregivers. Chapter 8 argues that the essential actions of a caregiver are spiritual. Chapter 9 explores how the ordinary becomes spiritual as inner strengths and values give birth to meaning, insight, and transformation. Chapter 10 explores compassion fatigue and its two sisters, secondary traumatic stress disorder and burnout. In this chapter, we learn how to recover from compassion fatigue and burnout by building compassion resilience. At the end of each chapter, the reader is invited to ponder and reflect. Your insights are the gold hidden beneath the sands of confusion. Mining these insights will lead to a greater understanding of your strengths and values. The questions at the end of each chapter help facilitate this process.

Download or read book Coaching for Caregivers written by Yosaif August and published by Yes to Life Publishing (Healing Environments Int'l. This book was released on 2013-01-01 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you're ready to show up for practice, Yosaif 's coaching can help you and your loved one get the love and support you need." -Bernie Siegel, MD, Author of Love, Medicine and Miracles; co-author with Yosaif August, of Help Me to Heal (Hay House, 2003) This book promotes caregivers' resiliency and helps them sustain themselves by reaching out for the love and support they and their loved ones need. It addresses the paradox of how difficult it is to help people who are stressed out and overwhelmed without, inadvertently, adding to their stress. This is especially so with caregivers who are at risk of burning out. This lively and easy to use how-to manual coaches caregivers - family and friends who are providing care to a loved one - to reach out for help before they, themselves, get so depleted that they burn out (and, in turn, need caregivers for themselves!). It does it in a way that their reaching out does not become just another item on their to-do list. In his introduction, Yosaif August, the author, invites caregivers to use the book as a just-in-time resource - to leaf through it, find topics that speak to them and then use it in a series of ten minute reads. Part One of the book coaches them to take stock of what they need, what their strengths and resources are, and any beliefs they have that may be holding them back from reaching out for love and support. Part Two coaches them in finding the best ways for them to do it, including using the new caresites i.e. free websites for them to use in communicating with people who care about them. The third section provides resources for them to use to help sustain them in providing care for their loved one. Mr. August is an award-winning healthcare innovator (inventor of Bedscapes(r)), life coach and keynote presenter. He was a family caregiver for his own parents and mother-in-law. In this book he draws on what he learned from those experiences, from his life coaching clients and research interviews he conducted with family caregivers who have been especially effective in reaching out for what they and their loved ones needed. Besides the caregivers themselves, it is also a valuable resource for friends, neighbors, professional colleagues, fellow congregants and others who are concerned that these caregivers are at risk of burning out but haven't yet found a way to help them. As the author says, "friends don't let friends burn out any more than friends let friends drive drunk." With this book in hand, they can reach out to the caregiver and offer to help them use it. This book is endorsed by a wide range of respected experts in the world of caregiving, spirituality and medicine - and by the leaders of the three major caresites (CarePages, Caring Bridge and Lotsa Helping Hands) - who also recommend its use by professionals: social workers, therapists, nurses, healthcare chaplains, physicians and others. "Yosaif August is the Vince Lombardi of coaching for caregivers." -Andrew Schorr, two-time cancer patient; Author of The Web-Savvy Patient, Founder, PatientPower.info ..". Written as if the author is speaking directly to you." -Louise Knight, M.S.W., LCSW-C, OSW-C, Director, Family Patient and Family Services Program, Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Yosaif August is quite the caregiving coach. His book provides a thorough compilation of resources for our nation's caregivers. But what makes his book truly tremendous is his focus, not just on how to reach out for help, but on putting caregiver needs first to avoid burnout. -Hal Chapel, CEO and Co-Founder, Lotsa Helping Hands It's vital to take care of the caregiver! Yosaif does a terrific job of breaking down ways to do just that in a very consumable way. -Sona Mehring, CaringBridge Founder and C

Download or read book The Soul of Caregiving written by Edward M Smink and published by . This book was released on 2018-06-28 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who are the caregivers? We all are, for at the heart of being human is the capacity to care, to reach out to others and explore the relationships we build. The Soul of Caregiving is about us and how we, as caregivers, serve, even sacrifice, for those in need. I invite you to explore with me how we have the opportunities to partake in a kind of pilgrimage along the path of our experiences as caregivers. Who will be your guide on this journey? Unlike other pilgrims who have a guide assigned to them, you will soon discover it is your own Soul guiding you. Professionally skilled as we may be to meet the needs of others, a fundamental core component of our busy lives as caregivers, is the necessity to stop and rest. It is not a waste of time, but rather a luxury of time, to ponder, reflect, and grow from our experiences. Not an easy endeavor in the midst of a whirlwind of activity. We, as caregivers, experience vulnerability, helplessness, fears, and pain over the traumatic events we experience because we care. We care about those whom we are called to serve. Compassion fatigue comes about because we care. In Chapter One, I call this tension between activity and reflection, "the Dance of Caregiving," a dance between the caregiver's needs and those of the one in need. The chapter is an introduction to exploring something we do every day: to reflect on our experiences. Chapter Two, "Reclaiming Soul," asks the question, "What is Soul?" and how is the caregiver empowered and sustained. Discovering Soul implies going deeper into the inner caverns of our being and listening to the inner beats of our heart where insight and wisdom abide. "Once Upon a Time in the Land of OZ," Chapter Three, explores the universal underpinnings of the role of caregiving, as each profession exists in the broader mythic and archetypal realm of a culture. In Chapter Four, "Truce or Consequences," both the mythos and logos of caregiving are explored. Each relates to faithless science and unscientific faith, leading to a unity of the left and right brain functions. "The Ins and Outs of Hospitality," in Chapter Five, discusses how the caregiver, as host, experiences three different dimensions of hospitality: the caregiver who hosts the stranger, the caregiver who hosts his or her reactions and experiences, and thirdly, the caregiver who welcomes the stories of the guests they host. Chapter Six, "Love is a Wounded Healer," addresses an ancient question of the frailty of humankind. There is within each of us a space that seeks wholeness and transformation, an area of woundedness which often shows its face in the midst of our caregiving. "Cultivating the Soul's Garden," Chapter Seven, addresses the art of reflection as a fundamental skill for caregivers. An understanding of Soul implies allowing the moment to take root and to reflect on how to nourish and sustain ourselves as caregivers. Chapter Eight focuses on "Spirituality: The Sinew of Human Experience" where imagination helps one discover meaning, arguing that the essential actions of a caregiver are spiritual. In Chapter Nine "Practice, Practice, Practice" I explore what a practice is and how caregiving is a spiritual practice. The ordinary becomes spiritual, as inner strengths and values give birth to meaning, insight, and transformation. The Soul of Caregiving concludes with Chapter Ten, "Warning: Our Tank is Almost Empty" which explores compassion fatigue and its two sisters, secondary traumatic stress and burnout. We experience compassion fatigue because we care. We look at how to recognize the warning signs, take action to avoid them, and learn how to recover from them in building compassion resilience.

Download or read book Building Better Caregivers written by Kate Lorig and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building Better Caregivers shares the best in caregiving research and the most important lessons learned from thousands of caregivers.--

Download or read book Maternal Effects As Adaptations written by Timothy A. Mousseau and published by Oxford University Press. This book was released on 1998-06-18 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mothers have the ability to profoundly affect the quality of their offspring--from the size and quality of their eggs to where, when, and how eggs and young are placed, and from providing for and protecting developing young to choosing a mate. In many instances, these maternal effects may be the single most important contributor to variation in offspring fitness. This book explores the wide variety of maternal effects that have evolved in plants and animals as mechanisms of adaptation to temporally and spatially heterogeneous environments. Topics range from the evolutionary implications of maternal effects to the assessment and measurement of maternal effects. Four detailed case studies are also included. This book represents the first synthesis of the current state of knowledge concerning the evolution of maternal effects and their adaptive significance.

Download or read book Zero Harm How to Achieve Patient and Workforce Safety in Healthcare written by Craig Clapper and published by McGraw Hill Professional. This book was released on 2018-11-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the nation’s leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike. One of the primary tenets among healthcare professionals is, “First, do no harm.” Achieving this goal means ensuring the safety of both patient and caregiver. Every year in the United States alone, an estimated 4.8 million hospital patients suffer serious harm that is preventable. To address this industry-wide problem—and provide evidence-based solutions—a team of award-winning safety specialists from Press Ganey/Healthcare Performance Improvement have applied their decades of experience and research to the subject of patient and workforce safety. Their mission is to achieve zero harm in the healthcare industry, a lofty goal that some hospitals have already accomplished—which you can, too. Combining the latest advances in safety science, data technology, and high reliability solutions, this step-by-step guide shows you how to implement 6 simple principles in your workplace. 1. Commit to the goal of zero harm.2. Become more patient-centric.3. Recognize the interdependency of safety, quality, and patient-centricity.4. Adopt good data and analytics.5. Transform culture and leadership.6. Focus on accountability and execution. In Zero Harm, the world’s leading safety experts share practical, day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk, yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change. You’ll read case studies and success stories from your industry colleagues—and discover the most effective ways to utilize patient data, information sharing, and other up-to-the-minute technologies. It’s a complete workplace-ready program that’s proven to reduce preventable errors and produce measurable results—by putting the patient, and safety, first.