Download or read book The End of Satisfaction written by Heather Hirschfeld and published by Cornell University Press. This book was released on 2014-04-17 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The End of Satisfaction, Heather Hirschfeld recovers the historical specificity and the conceptual vigor of the term "satisfaction" during the sixteenth and early seventeenth centuries. Focusing on the term’s significance as an organizing principle of Christian repentance, she examines the ways in which Shakespeare and his contemporaries dramatized the consequences of its re- or de-valuation in the process of Reformation doctrinal change. The Protestant theology of repentance, Hirschfeld suggests, underwrote a variety of theatrical plots "to set things right" in a world shorn of the prospect of "making enough" (satisfacere).Hirschfeld’s semantic history traces today’s use of "satisfaction"—as an unexamined measure of inward gratification rather than a finely nuanced standard of relational exchange—to the pressures on legal, economic, and marital discourses wrought by the Protestant rejection of the Catholic sacrament of penance (contrition, confession, satisfaction) and represented imaginatively on the stage. In so doing, it offers fresh readings of the penitential economies of canonical plays including Dr. Faustus, The Revenger’s Tragedy, The Merchant of Venice, and Othello; considers the doctrinal and generic importance of lesser-known plays including Enough Is as Good as a Feast and Love’s Pilgrimage; and opens new avenues into the study of literature and repentance in early modern England.
Download or read book The Answer written by Randy Pope and published by . This book was released on 2005 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Satisfaction written by Gregory Berns and published by Macmillan. This book was released on 2006-08-08 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Draws on such fields as neuoscience, economics, and evolutionary psychology to address the question of how to find a more satisfying way to live, arguing that the key to satisfaction lies in the complexity and challenge in one's life.
Download or read book Satisfaction written by Chris Denove and published by Penguin. This book was released on 2007-06-26 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company's senior executives, Chris Denove and James D. Power IV, unlock the vault on decades of closely guarded research data?and insights previously available only to the firm's clients. This is the first book that really explains how great companies like Lexus, UPS, JetBlue, and Enterprise Rent-A-Car get it right, delivering consistently high customer satisfaction and translating it into profitable growth. It will teach you, for instance, how to: -Understand the financial link between satisfaction and profits -Turn customers who are simply ?satisfied? into vocal advocates - Empower frontline employees to do the right thing - Use problem resolution as an opportunity to make new fans Satisfaction offers advice for companies large or small, for product manufacturers, service providers, and retailers alike. It delivers not just a stockpile of customer research, but a road map to developing specific policies and processes. It also tells fascinating stories of companies that don't just talk the talk, but walk the walk every day—and of other companies that ignored the voice of the customer, with dire consequences.
Download or read book Satisfaction Guaranteed written by Karelia Stetz-Waters and published by Forever. This book was released on 2021-06-01 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: For fans of Casey McQuiston and Abby Jimenez comes a bold, hilarious, and out-of-the-box novel about mixing business with battery-operated pleasure . . . When it comes to her career, Cade Elgin has it all figured out. Only “professional talk” has become her default mode, relationships are nonexistent, and don’t even mention the word “orgasm.” All work and no play makes Cade a dull human. But when she inherits a sex toy store, Cade is caught between business and a store filled with every imaginable kind of pleasure—including her infuriatingly irresponsible and deliciously sexy new co-owner. Selena Mathis learned the hard way that she can have too much of a good thing. Which is precisely why she’s taken an oath of celibacy and is focusing on how to make Satisfaction Guaranteed a success. She won’t mess this up. Not this time. But once again, Selena’s emotions are getting in the way and tempting her with a serious attraction to buttoned-up Cade. But the shop isn’t exactly vibe-ing, and Cade and Selena are on the verge of losing both their income and the possibility of love. Can they find a way to work together . . . before Satisfaction Guaranteed runs out of batteries?
Download or read book The End of Dissatisfaction written by Todd McGowan and published by SUNY Press. This book was released on 2004 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains why the American cultural obsession with enjoying ourselves actually makes it more difficult to do so.
Download or read book The Sense of an Ending written by Julian Barnes and published by Vintage. This book was released on 2011-10-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closest childhood friends return with a vengeance: one of them from the grave, another maddeningly present. A novel so compelling that it begs to be read in a single setting, The Sense of an Ending has the psychological and emotional depth and sophistication of Henry James at his best, and is a stunning achievement in Julian Barnes's oeuvre. Tony Webster thought he left his past behind as he built a life for himself, and his career has provided him with a secure retirement and an amicable relationship with his ex-wife and daughter, who now has a family of her own. But when he is presented with a mysterious legacy, he is forced to revise his estimation of his own nature and place in the world.
Download or read book Satisfaction A Behavioral Perspective on the Consumer written by Richard L. Oliver and published by Routledge. This book was released on 2014-12-18 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret ('what might have been').The book culminates in Oliver's detailed model of consumption processing and his satisfaction measurement scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.
Download or read book Satisfaction written by Martin Popoff and published by Penguin. This book was released on 2019-12-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the music that influenced some of the biggest stars in Music history in 10 Albums That Changed My Life, a personal, insightful and gloriously illustrated look at the music that matters the most to the artists who matter the most to you. More than a hundred musicians invite you backstage, each revealing in their own words the 10 albums that influenced their lives, their music and their futures. Artists from Punk to Classic Rock, British Invasion to Pop, and Heavy Metal to Modern Rock take the stage in this sonic coming-of-age adventure. With more than 1,000 albums illustrated and profiled, 10 Albums That Changed My Life shares wonderfully intimate perspectives and surprising selections. Consider Henry Rollins, the legendary front man for punk's Black Flag. Slipped into his list of heavy rockers, you'll find The Original Broadway Cast Recording of Hair. "I had this record in 4th or 5th grade. It was my mother's. I knew it was subversive and I probably shouldn't be listening to it and that's what made it irresistible to me. Besides, there is some great songwriting and performances on this album," Rollins says. From the Beatles' Sgt. Peppers Lonely Hearts Club Band to Pink Floyd's Wish You Were Here, Rolling Stone's Exile on Main Street to The Beach Boys Pet Sounds, Flatt & Scruggs The Original Sound to Jimi Hendrix Are You Experienced, the book is packed with classics and cool revelations. Featuring a Foreword by Rock And Roll Hall of Fame artist Nancy Wilson of Heart, 10 Albums That Changed My Life is a fun and fabulous page-turner, tuning into the music that made a difference. And still does.
Download or read book Top Five Regrets of the Dying written by Bronnie Ware and published by Hay House, Inc. This book was released on 2019-08-13 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfulfilling work, Bronnie Ware began searching for a job with heart. Despite having no formal qualifications or previous experience in the field, she found herself working in palliative care. During the time she spent tending to those who were dying, Bronnie's life was transformed. Later, she wrote an Internet blog post, outlining the most common regrets that the people she had cared for had expressed. The post gained so much momentum that it was viewed by more than three million readers worldwide in its first year. At the request of many, Bronnie subsequently wrote a book, The Top Five Regrets of the Dying, to share her story. Bronnie has had a colourful and diverse life. By applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for everyone, if we make the right choices, to die with peace of mind. In this revised edition of the best-selling memoir that has been read by over a million people worldwide, with translations in 29 languages, Bronnie expresses how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a courageous, life-changing book that will leave you feeling more compassionate and inspired to live the life you are truly here to live.
Download or read book Satisfaction Guaranteed written by Micheline Maynard and published by Simon and Schuster. This book was released on 2022-02-22 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingerman’s—a beloved, $70 million-dollar Michigan-based gourmet food store with global reach—is “thoughtful reading for foodies and entrepreneurs” (Kirkus Reviews). Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers. Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman’s philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world.? Famous for its generous deli sandwiches, fresh bread, and flavorful coffee—all locally produced—Zingerman’s is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard’s Satisfaction Guaranteed. Discover how by 2019, Zingerman’s employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman’s growth momentarily screeched to a halt—but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman’s looks forward to a half century in business, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in everything you do.
Download or read book Customer Satisfaction written by Nigel Hill and published by The Leadership Factor. This book was released on 2007 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the book's pages have proved a fresh and continuous source of inspiration and expertise as I work with my organisation in helping them understand why we should do what matters most to our customers and the lasting effect such actions will have on both our customer loyalty and retention. The authors are to be commended.
Download or read book Customer Satisfaction Measurement for ISO 9000 2000 written by Bill Self and published by Routledge. This book was released on 2007-08-15 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer Satisfaction Measurement for ISO 9000 explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000. Each step of the customer satisfaction measurement process is explained sequentially and each is linked to appropriate clauses in the ISO 9001:2000 statement.
Download or read book Researching Customer Satisfaction Loyalty written by Paul Szwarc and published by Kogan Page Publishers. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: It examines how to research customer satisfaction from both a client and a supplier perspective, and how to get the best results from that research.
Download or read book Exact Algorithms for Constraint Satisfaction Problems written by Robin Alexander Moser and published by Logos Verlag Berlin GmbH. This book was released on 2013 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Boolean satisfiability problem (SAT) and its generalization to variables of higher arities - constraint satisfaction problems (CSP) - can arguably be called the most "natural" of all NP-complete problems. The present work is concerned with their algorithmic treatment. It consists of two parts. The first part investigates CSPs for which satisfiability follows from the famous Lovasz Local Lemma. Since its discovery in 1975 by Paul Erdos and Laszlo Lovasz, it has been known that CSPs without dense spots of interdependent constraints always admit a satisfying assignment. However, an iterative procedure to discover such an assignment was not available. We refine earlier attempts at making the Local Lemma algorithmic and present a polynomial time algorithm which is able to make almost all known applications constructive. In the second part, we leave behind the class of polynomial time tractable problems and instead investigate the randomized exponential time algorithm devised and analyzed by Uwe Schoning in 1999, which solves arbitrary clause satisfaction problems. Besides some new interesting perspectives on the algorithm, the main contribution of this part consists of a refinement of earlier approaches at derandomizing Schoning's algorithm. We present a deterministic variant which losslessly reaches the performance of the randomized original.
Download or read book Improving Your Measurement of Customer Satisfaction written by Terry G. Vavra and published by Quality Press. This book was released on 2001-09-25 with total page 509 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since more and more attention is being focused on customer value management, it's important to have a resource that synthesizes many bodies of research about how to obtain and interpret customer satisfaction data. It also provides the rationale, identifies opportunities, and suggests specific programs to improve the measurement of customer satisfaction in your organization.!--nl--Serving as a single reference for customer satisfaction measurement technology, this book describes and teaches the five critical skills that should be part of each of your projects. *Sampling/customer-participant selection Questionnaire design *Interviewing/survey administration *Data analysis *Quality function deployment-building action plans This book is an ideal follow-up and companion to the book by Bob E. Hayes, Measuring Customer Satisfaction. Contents: The Philosophy of Customer Satisfaction, Gaining Access to Customers, Identifying Key Measurement Issues, Designing the Questionnaire, Collecting Satisfaction Data, The Data Cube-A New Way to Look at CSM Data Analysis, Basic Tools of CSM Analysis, Reporting Basics-A Graphical Approach, Monitoring Changes in Importance, How to Achieve "Buy-In" of Results Globalizing Satisfaction Measurement
Download or read book Delayed Satisfaction written by Lauren Blakely and published by . This book was released on 2019-06-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
