Download or read book The Complete Idiot s Guide to Getting Along with Difficult People written by Brandon Toropov and published by Penguin. This book was released on 1997 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Download or read book The Complete Idiot s Guide to Coping With Difficult People written by Arlene Uhl and published by Penguin. This book was released on 2007-05-01 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.
Download or read book Johnson s New Universal Cyclopaedia written by and published by . This book was released on 1876 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Complete Idiot s Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Download or read book The Complete Idiot s Guide to Cold Calling written by Keith Rosen MCC and published by Penguin. This book was released on 2004-08-03 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater, consistent results. If you are prospecting the same way you have been for the last several years (including the “calling to check in, touch base or follow-up” approach) or haven’t been prospecting at all, you’re simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don’t like) to prospect, this book is your opportunity to maximize your cold calling potential and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling. This Complete Idiot’s Guide® will show you how to: • Utilize the seven steps to a permission-based cold calling conversation so that you don’t have to push your presentation and hope there’s a fit. • Create winning voice mail messages that will ensure more return calls. • Develop your MVP (Most Valuable Proposition) that separates you from your competition. • Craft the Compelling Reasons that would motivate a prospect to speak with you. • Prevent and defuse initial objections, such as “I'm not interested,” “We don't have any money now,” or “Call me back later.” • Design your own step-by-step prospecting and follow-up system that runs on autopilot and is aligned with your selling philosophy, strengths, objectives, and natural talents rather than taking the generic, “one size fits all” approach. • Develop the right questions and uncover new selling opportunities in seconds so that you can stop wasting precious time on the wrong prospects.
Download or read book Coping with Toxic Managers Subordinates and Other Difficult People written by Roy H. Lubit and published by FT Press. This book was released on 2004 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.
Download or read book The Complete Idiot s Guide to Team Building written by Arthur R. Pell and published by Penguin. This book was released on 2003-02-05 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.
Download or read book Getting Along written by Amy Gallo and published by Harvard Business Press. This book was released on 2022-09-13 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.
Download or read book Dealing with Difficult People written by Roy C. Lilley and published by Kogan Page Publishers. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Download or read book Complete Idiot s Guide to Getting Along with Difficult People written by Macmillan General Reference Staff and published by MacMillan Publishing Company. This book was released on 1998-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Complete Idiot s Guide to Consulting written by Robert Bacal and published by Penguin. This book was released on 2002 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.
Download or read book The Complete Idiot s Guide to Best Practices for Small Business written by Brandon Toropov and published by Penguin. This book was released on 2011-10-04 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Download or read book The Complete Idiot s Guide to Self Testing Your Personality written by Arlene Matthews Uhl and published by Penguin. This book was released on 2008 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: It really is all about you! Everyone loves taking personality tests. Presented in an easy-to-read format, this collection of entertaining and insightful self-scoring quizzes lets readers explore different aspects of their personalities with tests such as Am I a Risktaker? Am I in the Right Career? My Flirtation I.Q., and Am I a Spender or a Saver? ?Personality tests are hot?a Google search for ?online personality tests? produces over 3,150,000 hits ?Personality tests are a staple in magazines such as Cosmo, Glamour, and Men?s Health as well as online sites. ?Facebook and MySpace have recently incorporated interactive personality tests
Download or read book The Complete Idiot s Guide to Game Theory written by Edward C. Rosenthal Ph.D. and published by Penguin. This book was released on 2011-03-01 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain some insight into the game of life... Game Theory means rigorous strategic thinking. It is based on the idea that everyone acts competitively and in his own best interest. With the help of mathematical models, it is possible to anticipate the actions of others in nearly all life's enterprises. This book includes down-to-earth examples and solutions, as well as charts and illustrations designed to help teach the concept. In The Complete Idiot's Guide® to Game Theory, Dr. Edward C. Rosenthal makes it easy to understand game theory with insights into: • The history of the discipline made popular by John Nash, the mathematician dramatized in the film A Beautiful Mind • The role of social behavior and psychology in this amazing discipline • How important game theory has become in our society and why
Download or read book The Complete Idiot s Guide to Reading Body Language written by Susan Constantine and published by Penguin. This book was released on 2013-04-02 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using both photos and line art, The Complete Idiot's Guide® to Reading Body Language reveals and explains the visual tells to be found in faces, eyes, and lips; the positions of hands, arms, and legs; stances; gestures; the uses of everyday objects; and more. Additionally, strategies to elicit body language are detailed as well.
Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Download or read book The Complete Idiot s Guide to Getting Published written by Sheree Bykofsky and published by . This book was released on 2000 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide gives new and experienced authors tips, advice and practical step-by-step instructions for writing book proposals and query letters, pitching ideas to agents and editors and writing outlines and sample chapters.
