Download or read book The Complete Idiot s Guide to Coping With Difficult People written by Arlene Uhl and published by Penguin. This book was released on 2007-05-01 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.
Download or read book The Complete Idiot s Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Download or read book Getting Along written by Amy Gallo and published by Harvard Business Press. This book was released on 2022-09-13 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.
Download or read book The Complete Idiot s Guide to Getting Along with Difficult People written by Brandon Toropov and published by Penguin. This book was released on 1997 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Download or read book The Complete Idiot s Guide to Adult ADHD written by Donald Haupt M.D. and published by Penguin. This book was released on 2010-05-04 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough examination of a misunderstood condition Though it's traditionally thought of as a childhood disorder, a growing body of research is bringing awareness to the fact that ADHD often continues into adulthood, though its symptoms often take on a different form and make the disorder more difficult to diagnose. • Covers what ADHD looks like in adults, how symptoms can vary greatly from one person to the next, and how it often gets misdiagnosed • Includes information on related conditions that often coexist with adult ADHD, including depression and anxiety • Discusses various treatment options-pharmaceutical, behavioral, lifestyle, and alternative approaches
Download or read book The Complete Idiot s Guide to Best Practices for Small Business written by Brandon Toropov and published by Penguin. This book was released on 2011-10-04 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Download or read book The Complete Idiot s Guide to Speed Reading written by Abby Marks Beale and published by Penguin. This book was released on 2008 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents strategies and techniques designed to increase reading speed, and improve comprehension and retention of a variety of reading materials.
Download or read book Bad Apples written by Terrence Sember and published by Simon and Schuster. This book was released on 2009-05-18 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.
Download or read book Dealing with Difficult People written by Roy C. Lilley and published by Kogan Page Publishers. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Download or read book The Complete Idiot s Guide to Enhancing Your Social IQ written by Gregory P. Korgeski Ph.D. and published by Penguin. This book was released on 2008-12-02 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simple steps to connecting with others. Now readers can raise their social intelligence quotient with a little self-knowledge and practice. Beginning with a series of short quizzes that generate a personal social profile, this guide explains how readers can enhance their ability to create and sustain mutually enriching relationships, make friends, and build a rich social network. • “Social intelligence” is the new buzz word in the psychology of relationships. • Includes social personality quizzes. • Hot, new self-help topic. • Author Gregory Korgeski, PhD, has more than 30 years of experience as a licensed psychologist.
Download or read book Managing Difficult Employees written by Joseph Koob and published by Difficultpeople.org. This book was released on 2008 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about what YOU as a manager and leader bring to the table. It addresses two key questions: Is your leadership conducive to a positive work environment with few personnel concerns; and, when concerns do arise, are you prepared to handle them effectively and efficiently? The first part of this book focuses on avoiding difficulties through knowledgeable and inspired leadership. Part II of this work will demonstrate how to apply your personal strengths and your management and leadership skills to working successfully with difficult personnel concerns and in difficult situations.
Download or read book The Complete Idiot s Guide to Accounting written by Lita Epstein and published by Penguin. This book was released on 2003 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces the basics of accounting, discussing such topics as creating accounting statements, tracking sales, keeping tax records, producing a balance sheet, and maintaining receipts.
Download or read book Difficult Personalities written by Hazel Edwards and published by Penguin Group Australia. This book was released on 2012-08-09 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim 'I'm always right!', workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too. In Difficult Personalities Dr Helen McGrath and Hazel Edwards take common situations and offer strategies to help, including: anger and conflict management achieving empathy optimism and assertion making decisions about difficult relationships This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It's an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging.
Download or read book Leaders Managing Change written by Joseph E. Koob and published by Difficultpeople.org. This book was released on 2007 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on learning the skills and tools you need to deal with the ongoing stresses of constant change in the business world today. It is about knowledgeable leadership: how what you do helps you get through change, and more importantly helps you lead others through change. It presumes you are already inspired, good, intelligent, and practical. This book is about making a difference.
Download or read book The Complete Idiot s Guide to Overcoming Procrastination written by L. Michelle Tullier and published by Penguin. This book was released on 1999 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice on how to deconstruct unproductive work habits, improve time management, and increase productivity at work and at home.
Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Download or read book The Complete Idiot s Guide to European History 2nd Edition written by Nathan Barber and published by Penguin. This book was released on 2011-10-04 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Fascinating, fact-filled writing that delivers hundreds of years in the life of the European continent • Terrific supplementary reading for AP History students