Download or read book The Come Back Culture written by Jason Young and published by Baker Books. This book was released on 2022-05-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps people coming back for more.
Download or read book The Come Back Culture written by Jason Young and published by Baker Books. This book was released on 2022-05-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends. Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to - build a hospitable team - know your guest - create moments that impress - recover quickly when things go wrong - and more Whether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.
Download or read book The Come Back Effect written by Jason Young and published by Baker Books. This book was released on 2018-07-31 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood. Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.
Download or read book Back to Our Future written by David Sirota and published by Ballantine Books. This book was released on 2011-03-15 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street scandals. Fights over taxes. Racial resentments. A Lakers-Celtics championship. The Karate Kid topping the box-office charts. Bon Jovi touring the country. These words could describe our current moment—or the vaunted iconography of three decades past. In this wide-ranging and wickedly entertaining book, New York Times bestselling journalist David Sirota takes readers on a rollicking DeLorean ride back in time to reveal how so many of our present-day conflicts are rooted in the larger-than-life pop culture of the 1980s—from the “Greed is good” ethos of Gordon Gekko (and Bernie Madoff) to the “Make my day” foreign policy of Ronald Reagan (and George W. Bush) to the “transcendence” of Cliff Huxtable (and Barack Obama). Today’s mindless militarism and hypernarcissism, Sirota argues, first became the norm when an ’80s generation weaned on Rambo one-liners and “Just Do It” exhortations embraced a new religion—with comic books, cartoons, sneaker commercials, videogames, and even children’s toys serving as the key instruments of cultural indoctrination. Meanwhile, in productions such as Back to the Future, Family Ties, and The Big Chill, a campaign was launched to reimagine the 1950s as America’s lost golden age and vilify the 1960s as the source of all our troubles. That 1980s revisionism, Sirota shows, still rages today, with Barack Obama cast as the 60s hippie being assailed by Alex P. Keaton–esque Republicans who long for a return to Eisenhower-era conservatism. “The past is never dead,” William Faulkner wrote. “It’s not even past.” The 1980s—even more so. With the native dexterity only a child of the Atari Age could possess, David Sirota twists and turns this multicolored Rubik’s Cube of a decade, exposing it as a warning for our own troubled present—and possible future.
Download or read book Tales of the Troubled Dead written by Catherine Belsey and published by Edinburgh University Press. This book was released on 2019-09-01 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers the ways ghost stories appeal to our uneasy relationship with conventional good senseWhat do they want, the ghosts that, even in the age of science, still haunt our storytelling? Catherine Belsey's answer to the question traces Gothic writing and tales of the uncanny from the ancient past to the present - from Homer and the Icelandic sagas to Lincoln in the Bardo. Taking Shakespeare's Ghost in Hamlet as a turning point in the history of the genre, she uncovers the old stories the play relies on, as well as its influence on later writing. This ghostly trail is vividly charted through accredited records of apparitions and fiction by such writers as Ann Radcliffe, Washington Irving, Emily Bront Nathaniel Hawthorne, Henry James, M. R. James and Susan Hill. In recent blockbusting movies, too, ghost stories bring us fragments of news from the unknown. Traces examples of ghost stories from Homer to the present dayDescribes the aspects of storytelling designed to involve readersIncludes stories of attested apparitions, as well as fiction by a wide range of both canonical and popular authors
Download or read book Don t Come Back written by Lina Maria Ferreira Cabeza-Vanegas and published by Mad River Books. This book was released on 2017 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this collection of linked lyrical and narrative essays, experimental translations, and reinterpreted myths, Lina Maria Ferreira Cabeza-Vanegas launches into an exploration of home and identity, family history and belonging, continually examining what it means to feel familiarity but never really feel at home. Don't Come Back intermixes translations of Spanish adages and adaptations of major Colombian myths with personal essays about growing up amidst violence, magic, and an unyielding Andean sun. Home is place and time and people and language and history, and none of these are ever set in stone. Attempting to reconcile the irreconcilable and translate the untranslatable--to move smoothly and cohesively between culture, language, and place--Ferreira Cabeza-Vanegas is torn between spaces, between the aunt who begs her to return to Colombia and the mother who tells her, "There's nothing here for you, Lina. Don't come back." Don't Come Back is an exploration of home and identity that constantly asks, "If you really could go back, would you?"
Download or read book Good Comes First written by S. Chris Edmonds and published by BenBella Books. This book was released on 2021-09-28 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the practical, step-by-step guide to creating a workplace culture that’s better for employees, customers, and stakeholders—and your company’s bottom line. For decades, talented people have tolerated old-school leaders who put results before respect, toxic company cultures, and workplaces that suck. But those days are over, and if leaders want to attract and retain the best employees—while improving productivity, customer service, employee satisfaction, and profits—it’s time for them to create work cultures where good comes first. The problem is that because the corporate world has too often been driven primarily by results, we seldom ask leaders to change their work cultures. Even if we did, most leaders don’t know how. This book provides the actionable inspiration and practical direction needed to make that change happen. In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their combined 50 years of experience to present proven strategies for creating purposeful, positive and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow. In these pages, readers will learn to: Appreciate why a good comes first culture is a business imperative – especially for younger generations. Distance yourself from the competition that maintains its undefined work culture (one that most likely sucks). Identify what “good” means for your company in today’s business climate – and in the future of work. Define your uncompromising work culture as you build a foundation of respect AND results. Formalize your team’s servant purpose so that everyone understands how what your team does improves lives and communities. Specify respectful behaviors, so your desired values are observable, tangible, and measurable. Align your entire organization to your desired work culture – where good comes first every day. Assess the quality of your current work culture by measuring and monitoring how well your leaders and your executive team demonstrate your servant purpose, valued behaviors, strategies, and goals. Hold everyone accountable for both respect and results through modeling, celebrating, measuring, coaching, and mentoring leaders and team members. Implement real, needed change – and quit “thinking” and “talking” about change (but never really get change started). Become a change champion while creating a lasting legacy as a business leader. Build a team of good people doing good work in a good company. What’s more, Good Comes First shows you where potential barriers to success hide—and how to push through them—and illuminates the moments when you’ll feel the most satisfaction and gain the most traction. After reading this book, you will see that when done right, change is not only possible—it’s practical, powerful, and profitable. And you will realize that you are the right person, at the right time, to make that change happen.
Download or read book The People s Platform Taking Back Power and Culture in the Digital Age written by Astra Taylor and published by HarperCollins UK. This book was released on 2014-04-15 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: From a cutting-edge cultural commentator, a bold and brilliant challenge to cherished notions of the internet as the great leveler of our age.
Download or read book Drawing Back Culture written by Ann M. Tweedie and published by University of Washington Press. This book was released on 2015-08-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Makah Indians of Washington State--briefly in the national spotlight when they resumed their ancient whaling traditions in 1999--have begun a process that will eventually lead to the repatriation of objects held by museums and federal agencies nationwide. Drawing Back Culture describes the early stages of the tribe's implementation of what some consider to be the most important piece of cultural policy legislation in the history of the United States: the Native American Graves Protection and Repatriation Act (NAGPRA). NAGPRA was passed by Congress in 1990 to give Native people a mechanism through which they could reclaim specific objects of importance to the tribe. Because NAGPRA definitions were intended for widespread applicability, each tribe must negotiate a fit between these definitions and their own material culture. The broad range of viewpoints within any given tribal community creates internal negotiations over NAGPRA surrounding the identification and eventual return of such objects. Negotiations also arise concerning the nature of ownership. At the heart of this ongoing struggle are themes relevant to indigenous studies worldwide: the central role of material culture in cultural revitalization movements, concerns with intellectual property rights and self-representation, and the trend towards professional cultural resource management among indigenous peoples. The conception of ownership lies at the heart of the Makahs' struggle to implement NAGPRA. Tweedie explores their historical patterns of ownership, and demonstrates the challenges of implementing legislation which presumes a concept of communal ownership foreign to the Makahs' highly developed and historically documented patterns of personal ownership of both material culture and intellectual property. Drawing Back Culture explores how NAGPRA implementation has been working at the tribal level, from the perspective of a tribe struggling to fit the provisions of the law with its own sense of history, ownership, and the drive for cultural renewal.
Download or read book Bringing Culture Back In written by Michael Boss and published by Aarhus Universitetsforlag. This book was released on 2015-09-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economists used to claim that material self-interest and the rational choices of the individual were universal factors that transcended cultural values and differences. This position has been challenged by critics, who have pointed out the methodological and philosophical weaknesses of this approach. They dispute the idea that social order can be explained as the product of the choices of individual agents, and that social agents operate independently of their social and cultural values and norms. Today, there is virtual agreement, not only among students of culture, but also among social scientists that "culture counts" in both politics and society as well as in international relations. In this book, a number of international political scientists, economists, philosophers and humanist scholars address the role of culture, ethnicity, and religion in contemporary states and societies.
Download or read book Out of Whiteness written by Vron Ware and published by University of Chicago Press. This book was released on 2002 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: AcknowledgmentsIntroduction: Outside the Whale1. Otherworldly Knowledge: Toward a "Language of Perspicuous Contrast"2. Guess Who's Coming to Dinner? The Political Morality of Investigating Whiteness in the Gray Zone3. Seeing through Skin/Seeing through Epidermalization4. Wagner and Power Chords: Skinheadism, White Power Music, and the Internet5. Mothers of Invention: Good Hearts, Intelligent Minds, and Subversive Acts6. Syncopated Synergy: Dance, Embodiment, and the Call of the Jitterbug7. Ghosts, Trails, and Bones: Circuits of Memory and Traditions of Resistance8. Out of Sight: Southern Music and the Coloring of Sound9. Room with a ViewNotesIndex Copyright © Libri GmbH. All rights reserved.
Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Download or read book The Culture Map written by Erin Meyer and published by PublicAffairs. This book was released on 2014-05-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
Download or read book Hillbilly Elegy written by J. D. Vance and published by HarperCollins. This book was released on 2018-05-01 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES BESTSELLER IS NOW A MAJOR-MOTION PICTURE DIRECTED BY RON HOWARD AND STARRING AMY ADAMS, GLENN CLOSE, AND GABRIEL BASSO "You will not read a more important book about America this year."—The Economist "A riveting book."—The Wall Street Journal "Essential reading."—David Brooks, New York Times Hillbilly Elegy is a passionate and personal analysis of a culture in crisis—that of white working-class Americans. The disintegration of this group, a process that has been slowly occurring now for more than forty years, has been reported with growing frequency and alarm, but has never before been written about as searingly from the inside. J. D. Vance tells the true story of what a social, regional, and class decline feels like when you were born with it hung around your neck. The Vance family story begins hopefully in postwar America. J. D.’s grandparents were “dirt poor and in love,” and moved north from Kentucky’s Appalachia region to Ohio in the hopes of escaping the dreadful poverty around them. They raised a middle-class family, and eventually one of their grandchildren would graduate from Yale Law School, a conventional marker of success in achieving generational upward mobility. But as the family saga of Hillbilly Elegy plays out, we learn that J.D.'s grandparents, aunt, uncle, sister, and, most of all, his mother struggled profoundly with the demands of their new middle-class life, never fully escaping the legacy of abuse, alcoholism, poverty, and trauma so characteristic of their part of America. With piercing honesty, Vance shows how he himself still carries around the demons of his chaotic family history. A deeply moving memoir, with its share of humor and vividly colorful figures, Hillbilly Elegy is the story of how upward mobility really feels. And it is an urgent and troubling meditation on the loss of the American dream for a large segment of this country.
Download or read book Genes Climate and Consumption Culture written by Jagdish N. Sheth and published by Emerald Group Publishing. This book was released on 2017-08-31 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from decades of research, Genes,Climate, and Consumption Culture: Connecting the Dots demonstrates how climate dictates culture and consumption.
Download or read book Cultural Policy written by Dave O'Brien and published by Routledge. This book was released on 2013-10-08 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contemporary society is complex; governed and administered by a range of contradictory policies, practices and techniques. Nowhere are these contradictions more keenly felt than in cultural policy. This book uses insights from a range of disciplines to aid the reader in understanding contemporary cultural policy. Drawing on a range of case studies, including analysis of the reality of work in the creative industries, urban regeneration and current government cultural policy in the UK, the book discusses the idea of value in the cultural sector, showing how value plays out in cultural organizations. Uniquely, the book crosses disciplinary boundaries to present a thorough introduction to the subject. As a result, the book will be of interest to a range of scholars across arts management, public and nonprofit management, cultural studies, sociology and political science. It will also be essential reading for those working in the arts, culture and public policy.
Download or read book Cultures and Religion in Dialogue written by Raimon Panikkar and published by Orbis Books. This book was released on 2018-06-26 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt:
