Download or read book The Art of Hospitality written by Yvonne Gentile and published by Abingdon Press. This book was released on 2020-05-19 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. Loaded with key principles and methods honed by hospitality experts Debi Nixon and Yvonne Gentile in their work at The Church of the Resurrection, this guide is designed to engage staff across all ministry areas in creating a common language around the ministry of welcome. Additional components purchased separately include: The Art of Hospitality: Implementation Guide: Includes step-by-step implementation strategies for leadership teams tasked with developing and leading hospitality ministry. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. The Art of Hospitality: Companion Book: Three-chapter book for the congregation as a whole or small groups to coincide with a sermon series in order to prepare the hearts and minds of the people in the pews. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.
Download or read book The Art of Hospitality Implementation Guide written by Yvonne Gentile and published by Abingdon Press. This book was released on 2020-05-19 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. The Implementation Guide contains step-by-step implementation strategies for leadership and teams tasked with developing and leading hospitality ministry. Additional components purchased separately include: The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome Book: Loaded with key principles and methods honed by hospitality experts Debi Nixon and Yvonne Gentile in their work at The Church of the Resurrection, this guide is designed to engage staff across all ministry areas in creating a common language around the ministry of welcome. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. The Art of Hospitality: Companion Book: Three-chapter book for the congregation as a whole or small groups to coincide with a sermon series in order to prepare the hearts and minds of the people in the pews. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.
Download or read book The Art of Hospitality Companion Book written by Debi Nixon and published by Abingdon Press. This book was released on 2020-05-19 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. Complementing the program study for leaders is a companion guide meant to prepare the congregations’ hearts and minds for a new way of doing church with radical hospitality. Broken into three chapters, this study is designed to coincide with pastor sermons and provide further reading and learning away from the pews. Free downloadable sermon starters will be available online (and in the Implementation Guide) for pastors as they design their sermon series. The three chapters are divided into the following: Biblical Hospitality The Ministry of Notice Three Questions: Why do people need Jesus?; Why do people need the Church?; Why do people need this church? Additional components purchased separately include: The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome Book: A foundational guide targeting pastors, staff, and lay leaders across all ministry areas of a church. The Art of Hospitality: Implementation Guide: Includes step-by-step implementation strategies for leadership teams tasked with developing and leading hospitality ministry. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.
Download or read book The Art of Hospitality Implementation written by DEBI. NIXON and published by . This book was released on 2020-05-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a culture of radical hospitality that surprises and delights guests beyond their expectations.
Download or read book The Art of Hospitality Revised Edition written by Yvonne Gentile and published by Abingdon Press. This book was released on 2024-08-06 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a culture of radical hospitality that surprises and delights guests beyond their expectations. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Complete with key principles and proven techniques and strategies, this compelling and practical program will transform the way you do church, leaving guests surprised, delighted, and eager to return. This Revised Edition includes new insights and strategies for effective hospitality and welcome in all aspects of your digital and in-person ministry. This book is for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.
Download or read book The Lost Art of Hospitality written by Alisha Anderson and published by . This book was released on 2019-10-28 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the invitation to saying goodbye, you'll find inspiration and guidance on planning to plating, budgeting to bringing ideas to life, conversations to curveballs and everything in between.The Lost Art of Hospitality is than more a guide with practical tips, tricks and how-to's on hosting people in your home. It has been written with your heart in mind, offering you a seat at the table - where hearts are dedicated to community, friends & family that desire to make others welcome in their home.Alisha Anderson has been entertaining friends and family in her home for over 25 years and this book is a behind the scenes, practical application style read with ideas, inspirations and concepts to help you rediscover what she calls; the art of hosting people in your home, gathering for meals, parties, conversations and making them feel loved.
Download or read book The Art of Hosting written by Gerard A. Pollion and published by Universal-Publishers. This book was released on 2002-08 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're new to the business or you've been a server for years, The Art of Hosting will give you the tools you need to walk, talk and act like a seasoned pro. Filled with insider tips and info, this book will show you in clear, concise and easy-to-understand terms how to be an outstanding server in even the finest restaurants-and get the biggest tips! Includes sections on Table Set-up, Taking Guest Orders, Serving Drinks and Wine, Increasing Your Tips and more.
Download or read book The Art of Hospitality written by Roger and published by . This book was released on 2000* with total page 4 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Art Of Hospitality written by Karan Madan and published by Independently Published. This book was released on 2023-02-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this ebook is to provide a comprehensive guide to the hospitality industry, covering key areas that are essential for success in this dynamic and challenging industry. The goal of this ebook is to provide valuable insights and best practices to hoteliers and business owners who are looking to grow and succeed in the hospitality industry. The ebook is structured in a way that covers all aspects of the industry, from building a strong hotel team, developing a compelling brand, marketing and sales strategies, enhancing guest experience, managing finances and operations, and staying ahead in a competitive industry. This comprehensive approach ensures that the reader will gain a thorough understanding of the hospitality industry and be well-equipped to make informed decisions and take action to achieve success. The ebook is aimed at a wide range of audiences, including hotel owners and operators, general managers, hotel sales and marketing teams, hospitality students and professionals, and anyone else looking to gain a deeper understanding of the hospitality industry. Whether you are a seasoned professional or just starting out in the industry, this ebook will serve as a valuable resource as you work to build and grow your business in the dynamic and challenging world of hospitality.
Download or read book Leadership and the Art of Change written by Lee R. Beach and published by SAGE. This book was released on 2006 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lee Roy Beech seeks to avoid pedantry, gimmicks & hero worship while addressing the complex issues involved in trying to lead an organization. He does not offer any quick fixes, but concentrates on practical strategies.
Download or read book Be Our Guest written by Disney Institute and published by . This book was released on 2003-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.
Download or read book Victorian Implementation Guide written by and published by . This book was released on 1998 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Art of Mediation The Key to Resolving Disputes in the Hospitality Industry A Practical Guide to Resolving Conflicts and Enhancing Customer Satisfaction by Mohamed Darwish written by Mohamed Darwish and published by Mohamed Darwish. This book was released on 2024-07-04 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are looking for a comprehensive and practical guide on how to resolve disputes in the hospitality industry, this book is for you. It covers the various types of conflicts that may arise between hotels, guests, travel agents, employees, and other stakeholders, and how to effectively address them through mediation. Mediation is a preferred method of dispute resolution that offers many advantages over litigation, such as lower costs, faster outcomes, confidentiality, and the preservation of business relationships. The book also explores the importance of cultural sensitivity and diversity in mediation, as the hospitality industry involves interacting with people from different backgrounds and values. It provides insights and tips on how to understand and respect cultural differences and avoid misunderstandings or biases that may hinder the resolution process. Additionally, the book discusses the legal and ethical aspects of mediation, such as the applicable laws and regulations, the role and responsibilities of mediators, and the ethical standards they must follow. It also offers guidance on how to train and implement mediation policies within hospitality organizations, to foster a culture of constructive conflict resolution and enhance customer satisfaction and employee engagement. The book is written by Mohamed Darwish, a seasoned professional with expertise in business development and legal acumen within the hospitality and real estate sectors. He draws on his extensive experience and knowledge to provide relevant examples and case studies, as well as best practices and recommendations for mediation in the hospitality industry. Whether you are a hotel owner, operator, manager, employee, or a mediator, this book will equip you with the skills and tools you need to successfully resolve disputes in the hospitality industry and achieve win-win outcomes for all parties involved.
Download or read book The Art of the Visit written by Kathy Bertone and published by Running Press Adult. This book was released on 2012-05-15 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of the Visit is an invaluable resource for the socially minded. During tough economic periods people tend to visit with family and friends for a mini-vacation instead of taking more expensive trips. This practical and humorous guide establishes the ground rules for successfully spending time with those people who are most dear to us. Full of anecdotes from the author's experiences, The Art of the Visit illustrates the dos and don'ts of extended visiting from start to finish so that the reader can become the perfect host and/or the perfect guest.
Download or read book The Cornell School of Hotel Administration on Hospitality written by Michael C. Sturman and published by John Wiley & Sons. This book was released on 2011-03-31 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations
Download or read book Setting the Table written by Danny Meyer and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
Download or read book The Fine Art of Hospitality written by Sheila Jones and published by . This book was released on 2000-06-01 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt:
