Download or read book THE ART OF CONSTRUCTIVE CONFRONTATION written by John Hoover & Roger P. Disilvestro and published by John Wiley & Sons. This book was released on 2006 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market_Desc: · Managers· Employees About The Book: Constructive confrontation is a structured, systematic approach that decreases conflict and increases accountability by connecting the dots between what people want and what organizations need. Constructive confrontation reduces conflict in the same way it increases accountability; through clear and well-articulated expectations, follow-up, and recognition. Throughout the book, actual script elements are presented for use in constructive confrontation situations. These scripts simplify the process of initiating contact, establishing the context for a conversation, and focusing conversations on goal setting, making confrontation less threatening.
Download or read book The Art of Constructive Confrontation written by John Hoover and published by John Wiley & Sons. This book was released on 2005-07-29 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits." --Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc. "The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone." --Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership "Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader." --Danny Cox, coauthor, Leadership When the Heat's On
Download or read book The Art of Constructive Confrontation written by John Hoover and published by John Wiley & Sons. This book was released on 2005-06-28 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits." --Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc. "The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone." --Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership "Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader." --Danny Cox, coauthor, Leadership When the Heat's On
Download or read book The Art of Friendly Confrontation written by Shirley Brackett Mathey and published by AuthorHouse. This book was released on 2012-05-29 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ART OF FRIENDLY CONFRONTATION This book describes the coping skills, strategies and methods to help others see your point of view. These skills work with the precursors of ego, anger and power in personal relationships and keep your own dignity with understanding role placement, power and reversal. When problems arise, as they always do, these conflict skills found in The Art of Friendly Confrontation identify the skills for fairness in relationships. $10.00 Understand purpose of coping skills, methods and strategies. Identify the precursors of conflict: ego, anger, power. Recognize role placement, role power, and role reversal. Evaluate vulnerability in healthy relationships. Identify coping skills to increase self esteem.
Download or read book Mastering Confrontation written by Robert Hunt and published by . This book was released on 2020-02-20 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Families Spend 50 Minutes Per Day Arguing, Do You Want to Be Wasting Your Life in Conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth A new study reveals shocking statistics - we spend an average of 49 minutes per day fighting with family members! In addition, 2.8 hours of work time per week is also dedicated to conflicts. Instead of being focused on something productive, we're wasting energy on interactions that are very often meaningless and sometimes - destructive. Nobody likes conflict, yet we seem to be dedicating an awfully long amount of time to it. We argue with loved ones. We argue at the office. And to top it all off - we argue on social media! Do you know why we engage in conflict? The number one reason people give when being asked about why they'd get in a fight (a digital or in real life) is "they started it!" In other words, most of us never own up to our actions or take responsibility for the things that we do. Society tends to have a pretty negative view on confrontation, which is why most of us will never learn how to disagree in a meaningful way and how to actually start perceiving conflict as a learning opportunity. Conflict, however, can be a truly beneficial thing because: It allows us to learn more about others New ideas can be born during a heated interaction An opportunity is provided to verbalize needs that would have been unaddressed otherwise It can teach many valuable skills: patience, active listening, collaboration and flexibility When done correctly, it can lead to a resolution Which brings us to the next point - learning to manage conflict in the correct way so that a resolution can be achieved. In Dealing with Conflict, you'll discover: Some of the most common causes of arguments, disagreements and conflicts in the workplace, at home or among friends What's active listening and why you need to start practicing it today The importance of accepting responsibility for conflicts and seeing the argument from another perspective The power of acknowledging you're wrong What set of skills and tools every person needs to develop for effective conflict management The strategies for resolving a conflict like a boss Digital conflict, how it came in existence, what can be done about it and how to manage bullying The importance of knowing when the situation can't be salvaged and you need to quit And much more. As a bonus, you'll see real-life example of arguments and conflict situations and the best ways to diffuse those through open and honest communication. Most of us are non-confrontational by nature. This is why we tend to blow the fear of conflict out of proportion. Whether you're fighting with your significant other over work-life balance or you're being approached by an angry coworker who thinks you took all the credit for a joint project, fear could paralyze you and make you act in an irrational way. You need a shift in mindset to start seeing conflict as a healthy opportunity to grow. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Scroll up and click the "Add to Cart" button to master uncomfortable situations, improve your communication and learn the ins and outs of conflict resolution.
Download or read book The Moral Imagination written by John Paul Lederach and published by Oxford University Press. This book was released on 2010 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: "John Paul Lederach's work in the field of conciliation and mediation is internationally recognized. He has provided consultation, training and direct mediation in a range of situations from the Miskito/Sandinista conflict in Nicaragua to Somalia, Northern Ireland, Tajikistan, and the Philippines. His influential 1997 book Building Peace has become a classic in the discipline. In this book, Lederach poses the question, "How do we transcend the cycles of violence that bewitch our human community while still living in them?" Peacebuilding, in his view, is both a learned skill and an art. Finding this art, he says, requires a worldview shift. Conflict professionals must envision their work as a creative act-an exercise of what Lederach terms the "moral imagination." This imagination must, however, emerge from and speak to the hard realities of human affairs. The peacebuilder must have one foot in what is and one foot beyond what exists. The book is organized around four guiding stories that point to the moral imagination but are incomplete. Lederach seeks to understand what happened in these individual cases and how they are relevant to large-scale change. His purpose is not to propose a grand new theory. Instead he wishes to stay close to the "messiness" of real processes and change, and to recognize the serendipitous nature of the discoveries and insights that emerge along the way. overwhelmed the equally important creative process. Like most professional peacemakers, Lederach sees his work as a religious vocation. Lederach meditates on his own calling and on the spirituality that moves ordinary people to reject violence and seek reconciliation. Drawing on his twenty-five years of experience in the field he explores the evolution of his understanding of peacebuilding and points the way toward the future of the art." http://www.loc.gov/catdir/enhancements/fy0616/2004011794-d.html.
Download or read book The Art of Friendly Confrontation written by Shirley Brackett Mathey and published by AuthorHouse. This book was released on 2012-05 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ART OF FRIENDLY CONFRONTATION This book describes the coping skills, strategies and methods to help others see your point of view. These skills work with the precursors of ego, anger and power in personal relationships and keep your own dignity with understanding role placement, power and reversal. When problems arise, as they always do, these conflict skills found in The Art of Friendly Confrontation identify the skills for fairness in relationships. $10.00 ? Understand purpose of coping skills, methods and strategies. ? Identify the precursors of conflict: ego, anger, power. ? Recognize role placement, role power, and role reversal. ? Evaluate vulnerability in healthy relationships. ? Identify coping skills to increase self esteem.
Download or read book How to Work for an Idiot Revised and Expanded with More Idiots More Insanity and More Incompetency written by John Hoover and published by Red Wheel/Weiser. This book was released on 2011-10-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Was it a typo when the CEO mandated that the organization “institutionalize incompetents”? If not, how did the company wind up institutionalizing incompetence instead? How to Work for an Idiot is still the confessions of a recovering Idiot Boss. After decades of writing and consulting, Dr. Hoover finally realized that many of the people he kept trying to “energize” and “enlighten” were, well, idiots. More importantly, he was an idiot for thinking he could change them. This new edition of How to Work for an Idiot is bigger and better—and filled with even more idiots—than before. The same technology that has enabled cluelessness from the corner office to go viral can help you protect yourself and keep your inner idiot in check. Yes, the book goes that deep. Not every boss is an idiot, and not every idiot is a boss. Let Dr. Hoover help you find the wisdom to know the difference.
Download or read book Constructive Conflict written by Keith R. Wilson and published by CreateSpace. This book was released on 2015-10-20 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in relationships is inevitable. Like electricity, it can turn on a light, power change, or burn down the house. Over the past 30 years, Keith R Wilson has worked with thousands of people in his psychotherapy practice. They've all had problems with conflict. Either they stuff their feelings, or they're outwardly angry, or they alternate between the two. However, he believes that conflict can signify the beginning of a real bond, not the end, provided that it's well regulated. With disarming humor and refreshing directness, the author shows how you can manage your conflicts. You'll be a better person and build better relationships if you do.
Download or read book Leadership in a Diverse and Multicultural Environment written by Mary L. Connerley and published by SAGE Publications. This book was released on 2005-03-02 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, the book also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings.
Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by Jossey-Bass. This book was released on 2000-04-18 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: This first revised edition (with substantial new material and updates) is written for both the seasoned professional and the student just learning the art of mediation and conflict resolution between individuals, groups, organizations and nations.
Download or read book How to Sell to an Idiot written by John Hoover and published by John Wiley & Sons. This book was released on 2006-03-13 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOW TO SELL TO AN IDIOT Selling to customers looking to get the most bang for their buck is a difficult feat. The only customers tougher than hagglers are the ones so uninformed about what they are buying, they don't even realize when they are getting the deal of a lifetime. In How to Sell to an Idiot, authors John Hoover and Bill Sparkman show you how to ignore your own inner idiot and start selling more by doing less of what doesn't work and more of what does. Along with a wealth of proven sales guidance and effective techniques, you'll learn how to: Use idiot-proof planning and preparation to make prospecting far more effective Use idiot-speak to connect with prospects and gather vital information that makes selling easy Spice up your sales pitch for faster closings and larger sales Wring referrals out of clients like water from a sponge And much more! "Selling is an act of compassion. Sales professionals must believe that their products and services will improve the quality of their customers' lives. Hoover and Sparkman get that. Selling must also be fun-for the salesperson and the customer. How to Sell to an Idiot makes it clear that the first laugh of the day must be at ourselves." —Roger P. DiSilvestro, former Chairman and CEO, Athlon Sports Publishing and coauthor of The Art of Constructive Confrontation "How to Sell to an Idiot hits the bull's-eye. Great practical steps that will help anyone in sales reach the goal line. Truly a creative approach with fresh new ideas delivered with humor." —Charles S. Dreyer, Director of Sales-Southern California Coastal Region, K. Hovnanian Homes, a Fortune 500 company "How to Sell to an Idiot provides an entertaining and creative look at the formula for sales success. Insightful and fun, you'd have to be an idiot not to add this book to your resource library!" —Chip Cummings, international speaker, marketing expert, and author of Stop Selling and Start Listening
Download or read book The Innovation Code written by Jeff DeGraff and published by Berrett-Koehler Publishers. This book was released on 2017-08-07 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Innovation Code The Creative Power of Constructive Conflict Harmony is sublime in music but deadly to innovation. The only way to create new, hybrid solutions is to clash. Innovation happens when we bring people with contrasting perspectives and complementary areas of expertise together in one room. We innovate best with people who challenge us, not people who agree with us. It sounds like a recipe for chaos and confusion. But in The Innovation Code, Jeff DeGraff, dubbed the “Dean of Innovation,” and Staney DeGraff introduce a simple framework to explain the ways different kinds of thinkers and leaders can create constructive conflict in any organization. This positive tension produces ingenious solutions that go far beyond “the best of both worlds.” Drawing on their work with nearly half of the Fortune 500 companies, the DeGraffs help you harness the creative energy that arises from opposing viewpoints. They identify four contrasting styles of innovator—the Artist, the Engineer, the Athlete, and the Sage—and include exercises and assessments for building, managing, and embracing the dynamic discord of a team that contains all four. You can also figure out where you fit on the continuum of innovator archetypes. Using vivid examples, The Innovation Code offers four steps to normalize conflict and channel it to develop something completely new. By following these simple steps, you will get breakthrough innovations that are both good for you and your customers. This is a rigorous but highly accessible guide for achieving breakthrough solutions by utilizing the full—and seemingly contradictory—spectrum of innovative thinking.
Download or read book From Conflict to Conciliation written by William W. Purkey and published by Corwin Press. This book was released on 2010-02-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Six-C approach provides a framework within which people can work together to attack the problem, not each other. By ending each conflict with conciliation, those who use this approach can do much more than resolve conflict—they can build each other up so future conflicts will be easier to resolve." —Bob Bowen, Chief Executive Officer The Mandt System, Inc. Don′t let conflict get in the way of meaningful collaboration! Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate. This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements. Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy. Illustrated with many examples and scenarios, the six steps are: Concern: identifying actionable concerns Confer: expressing concerns in nonthreatening ways Consult: reviewing and clarifying the situation collaboratively Confront: considering consequences and giving clear warnings Combat: taking sustained, logical action Conciliation: mending the wounds and restoring relationships Focused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.
Download or read book Nonflict written by Amir Kfir, PhD and published by Hillcrest Publishing Group. This book was released on 2016-03-22 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you in a conflict with a family member that is causing you pain? Are you spending too much time dealing with conflict at work? Are you at a crossroads in your life and unsure of which direction to take? If you answered yes to any of these questions, Nonflict: The Art of Everyday Peacemaking is for you. Authors Dr. Amir Kfir and Stephen Hecht offer you practical tools and easy-to-follow exercises for dealing with conflict, regardless of the cause. Using their own and other real life examples you will soon realize that conflicts are merely opportunities in disguise. Book jacket.
Download or read book Entrepreneurial Skills written by Cecile Nieuwenhuizen and published by Juta and Company Ltd. This book was released on 2008 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: An entrepreneur is different from a manager of a small business in many respects, but largely in attitude and approach. And the right approach hinges on appropriate entrepreneurial skills. Professor Nieuwenhuizen has brought together several experts in the field of entrepreneurship to describe the skills necessary for successful entrepreneurship. The entrepreneurial skills covered in this book include: achievement orientation; creativity and innovation; self-confidence and a positive attitude; goal-setting; assertiveness; time management; networking; leadership and teamwork; creative problem-solving; and, strategies for dealing with conflict and confrontation. This is a guide to success factors for students of business, as well as entrepreneurs starting up a business and those already running an enterprise.
Download or read book Listening to Conflict written by Erik J. Van Slyke and published by Amacom Books. This book was released on 1999-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh new approach to resolving conflicts - your own and others'. Arguing, persuading, cajoling, sulking, bullying, stamping feet - in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening. And yet listening - on the part of both parties involved in the conflict - is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicingand perfecting the art of listening. Filled with original models and tools, it explains how to: * Develop self-awareness, or listening to ourselves, to set the stage for better relationships * Change the action/reaction cycle that leads to an impasse during a dispute * Use empathetic listening techniques to convey understanding and encourage open communication * Understand how listening fits into the collaborative resolution process * Create a culture of constructive conflict, and more.
