Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book Ten Tough Conversations written by Tye J. Cressman, Esq. and published by Page Publishing Inc. This book was released on 2014-02-13 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every day in America, over the phone and at the kitchen table, children and parents are discussing some of the most complex matters they will ever face. In most cases, neither the child nor the parent expected such talks to take place. Aging is inevitable, but most people are unprepared to discuss the practical effects of a parent's transition from full independence to semi-dependent living. This is a book that looks to guide a child towards successfully discussing a variety of subjects with a parent that are often inevitable, and always somewhat uncomfortable: (1) When is it time for a parent to stop driving? (2) How do Powers of Attorney work? (3) When is it time to bring caregivers into a parent's home? (4) Is it time to admit a parent to a nursing home? (5) How will parents pay for nursing home care? These conversations (and 5 more) are the types of conversations that most families will have, sooner or later. How a family handles these talks can determine the success of a parent's aging process. When properly handled, these conversations, and the attendant planning they encourage, can ensure family stability and successful aging. This book identifies context that can assist children in understanding a parent's thought-process during such conversations, and provides helpful starting points for conducting such discussions. Ultimately, the book seeks to promote the concepts of independence, dignity, and self-governance as pillars of central importance to the process of successful aging for parents. Also included is a recommended step-by-step approach for ensuring that a parent's aging process is simple, successful, and designed to ensure family stability throughout periods of potentially difficult transition.

Download or read book 10 Rules for Talking written by Tim Harkness and published by Kings Road Publishing. This book was released on 2020-06-25 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? 10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Download or read book Thanks for the Feedback written by Douglas Stone and published by Penguin. This book was released on 2015-03-31 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book Effective Difficult Conversations written by Catherine B. Soehner and published by American Library Association. This book was released on 2016-11-11 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

Download or read book Managing Difficult Conversations at Work written by Sue Clark and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides a radical new approach to reflecting on and carrying out difficult conversations. Exercises and examples are provided throughout.

Download or read book The Discomfort Zone written by Marcia Reynolds and published by Berrett-Koehler Publishers. This book was released on 2014-10-13 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone—the moment when the mind is most open to learning—to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Then, instead of being told, people see for themselves the insightful and often profound solutions to what is stopping their progress. The exercises and case studies will help you use discomfort in your conversations to create lasting changes and an enlivened workforce.

Download or read book We Need to Talk written by Celeste Headlee and published by HarperCollins. This book was released on 2017-09-19 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: “WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.

Download or read book Challenging Conversations written by Jason Jimenez and published by Baker Books. This book was released on 2020-10-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When was the last time you had an honest, heartfelt, yet kind and productive conversation with someone about depression, mental illness, substance abuse, pornography, premarital sex, racism, divorce, abortion, LGBT issues, or politics? Our tendency is either to avoid talking about such volatile topics at all--even with other Christians--or to go on the attack, causing rifts that do nothing to encourage further discussion or growth. If you're tired of avoiding tough conversations, if you want to be a light in a dark world but you're not sure how, Challenging Conversations is the book you've been waiting for. With straightforward answers to some of the most challenging moral issues disrupting the church, this book will help you build your confidence using three simple steps to becoming a conversant Christian. Each chapter begins with a true story, clarifies misconceptions and misunderstandings about the subject, and equips you to build rapport, ask the right questions, find points of agreement, and take the next fruitful step in the relationship. Because even if we disagree on a moral issue, that shouldn't make us mortal enemies.

Download or read book Crucial Conversations Tools for Talking When Stakes Are High Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Download or read book Successful Difficult Conversations in School written by Sonia Gill and published by John Catt Educational. This book was released on 2019-09-03 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Holding difficult conversations well is the key to successful leadership in schools - this book is for both experienced and new leaders.

Download or read book A Life Beyond Amazing written by Dr. David Jeremiah and published by Thomas Nelson. This book was released on 2017-10-03 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is full of chaos. Frustration. Fear. Do you want your life to be different? Through the practical wisdom of God’s Word, you can gain a fresh focus and purpose, become a person of character, and shine a light into the darkness. You can experience a life beyond amazing—starting today. Why is there such a gap between how Christ wants us to live and how we are living? In A Life Beyond Amazing, bestselling author and gifted Bible teacher Dr. David Jeremiah uncovers God’s strategy for change and challenges you to make nine important decisions that will transform your heart, your life, and your world. This life-changing book explores the nine qualities of character that carry us forward. Three of these have to do with our relationship with ourselves, three deal with interactions with other people, and three focus on our relationship with God. A Life Beyond Amazing: Provides much needed wisdom in a divisive world of low tolerance Emphasizes the danger of concentrating more on what you DO rather than who you ARE Sounds a wake-up call to believers everywhere on how they are responding to culture Offers a renewed sense of purpose to Christian believers A Life Beyond Amazing answers the questions that keep us up at night and shows us that the way forward is a reminder of who we are in Christ and why it matters. With Dr. Jeremiah’s sound biblical teaching, inspiring stories, and practical suggestions, you’ll discover how you can live a life beyond amazing. Don’t miss out on the life that the Lord has for you—a life of peace, joy, and victory. You don’t have to wait for heaven to impact your world.

Download or read book Fierce Conversations Revised and Updated written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Download or read book Candor written by Charles Causey and published by Moody Publishers. This book was released on 2021-04-06 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome the fear of speaking truth by learning to do it with love. In a society where sensitivities take precedence over honesty, it can often feel impossible to openly speak your mind. From managing conflict resolution in the workplace to navigating differences at home, many issues remain unaddressed and unresolved when you cannot speak clearly, candidly, and truthfully for fear of negative consequences. It’s time to learn how to speak the truth in love. In Candor, you’ll learn how truth and love together can unlock pathways to more effective leadership and relationships—even in a day and age when many remain silent for fear of speaking up. Discover how speaking with sensitive and effective candor can reshape your relationships and enable you to live a life of honesty and freedom.