Download or read book Team Decision Matrix written by Arline Groenewald and published by . This book was released on 2019-02 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prioritization in the absence of data becomes somewhat random decision making, with no structure, process, or methodology. This is particularly problematic in the business environment where careers are at risk, not to mention company success. This book tackles the challenges faced by product managers, business decision makers, and nearly anyone who faces decision making in the absence of data. The methodology detailed in this book describes how one can leverage the people around them, peers, partner groups, family members, etc. to make more informed decisions through the collection of micro-crowd sourced data. It was composed over years of learnings from companies like Tesla, StubHub, Microsoft, Disney, NBC, HomeAway, and athenahealth.
Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1341 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Download or read book The Great Mental Models Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.
Download or read book Advanced Decision Making written by John Band and published by Select Knowledge Limited. This book was released on 1999 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title looks at decision making from the manager’s viewpoint and aims to help you to improve your decision making. It also recognises that, in business today, decision making is everyone’s responsibility. Decision making for staff, who are not managers, is often through involvement in team decisions and the module also explores the benefits and limitations of team decision making.
Download or read book Collaborative Decision Making Toolbook written by Paula K. Martin and published by International Matrix Management Institute, Inc.. This book was released on 2022-01-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decisions impact stakeholders and building buy-in and commitment to those decisions best happens when decisions are made together. This Toolbook provides you with a structured collaborative process and tools that groups and teams can complete to make decisions together.
Download or read book Presto Sketching written by Ben Crothers and published by "O'Reilly Media, Inc.". This book was released on 2017-10-19 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel like your thoughts, ideas, and plans are being suffocated by a constant onslaught of information? Do you want to get those great ideas out of your head, onto the whiteboard and into everyone else’s heads, but find it hard to start? No matter what level of sketching you think you have, Presto Sketching will help you lift your game in visual thinking and visual communication. In this practical workbook, Ben Crothers provides loads of tips, templates, and exercises that help you develop your visual vocabulary and sketching skills to clearly express and communicate your ideas. Learn techniques like product sketching, storyboarding, journey mapping, and conceptual illustration. Dive into how to use a visual metaphor (with a library of 101 visual metaphors), as well as tips for capturing and sharing your sketches digitally, and developing your own style. Designers, product managers, trainers, and entrepreneurs will learn better ways to explore problems, explain concepts, and come up with well-defined ideas - and have fun doing it.
Download or read book Making Robust Decisions written by David G. Ullman and published by Trafford on Demand Pub. This book was released on 2006 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you approach difficult decisions? Decision making is an integral part of business and technology, as well as almost every other facet of life. Now there is a uniquely practical book that can help you tackle your next decision with confidence. In Making Robust Decisions: Decision Management for Business, Service, and Technical Teams, you will learn: why decision making can be so difficult; how to address the challenges that uncertain, conflicting, incomplete, or evolving information present; and how to achieve robust decisions despite the varied personalities and perspectives on your team. Combining more than ten years of study of decision support, cognitive psychology, product development, and business management with modern Artificial Intelligence concepts, Making Robust Decisions gives you the tools you need to produce optimal decisions—those that make good use of available information, achieve buy-in from all parties, and yield the best possible results. Packed with practical examples and case studies, Making Robust Decisions strikes a middle ground between self-help books that, while interesting in theory, may not help with real-world problems and highly technical analysis texts. It provides some methods you can implement right away and others that you and your organization can grow into. It is readable, useful, and readily applicable to a wide variety of decision-making problems. The methods introduced in Making Robust Decisions can help with such varied issues as selecting a concept, managing a portfolio, choosing a vendor, evaluating a proposal, selecting from architecture options, choosing a design, and determining whether to make or buy an item. They support military selection of the best course of action (COA), Analysis of Alternatives (AoA), and homeland security strategies. Making Robust Decisions includes chapters on making estimates, working with decision teams, framing problems, the influence of belief, and using AccordÔ decision-making software to support robust decisions. It includes decision-making templates and demonstrates how the methods described support Design for Six Sigma practitioners and provide help in un-sticking the OODA Loop. If you’re in the business of making difficult decisions while managing uncertainty, risk, and team conflict, then discover the new, effective techniques presented in Making Robust Decisions.
Download or read book The Matrix Organization Reloaded written by Marvin R. Gottlieb Ph.D. and published by Bloomsbury Publishing USA. This book was released on 2007-08-30 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Matrix management was introduced in the 1970s in the context of competition from Japanese manufacturers, computerization of many technical and administrative tasks, and a recognition among business leaders that cross-functional teams (comprised of people from different departments and specialties) were necessary to create and produce complex products rapidly. Ideally, this approach, in which people are assigned to projects, rather than department managers, encourages collaboration, flexibility, and knowledge sharing, but in reality, it can often cause confusion, friction, and excessive bureaucracy. It fell out of fashion in the 1990s, but has resurfaced in a much wider array of companies today, as the pressure to innovate on ever-faster schedules encourages experimentation in organizational design. Marvin Gottlieb, who has studied and applied the principles of matrix management for over 25 years, takes us on a tour of this phenomenon—its evolution, current practices, and future applications. He argues that most organizations are taking on characteristics of matrix structure, with fluid teams and dotted-line reporting relationships across departments and divisions. Featuring case studies of successes and failures, he shows readers how to harness the power of the matrix structure while minimizing the conflict, disorientation, and resistance that often accompany the approach. In an environment where every company—large or small, entrepreneurial or established—is wrestling with the question of how to organize for maximum performance in a harshly competitive world, this book will give leaders and managers valuable insights and tools for promoting cultures that reward creativity and teamwork while maintaining strong leadership and accountability.
Download or read book The Quality Toolbox written by Nancy Tague and published by Quality Press. This book was released on 2004-07-14 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.
Download or read book Building Better Teams written by Robert Barner and published by John Wiley & Sons. This book was released on 2012-05-30 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past 10 years in the field of human and organizational development, the approach to team building has moved from problem solving and conflict management to helping work groups and organizations build a foundation of trust, cooperation, and mutual support. Focusing on collaboration rather than resolving conflict, Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams offers a fresh approach to team building. It provides proven tools for the most common needs of teams, including establishing trust, building consensus, managing change, working virtually and across boundaries, and dealing with setbacks.
Download or read book Teams written by Ronald Recardo and published by Routledge. This book was released on 2009-11-03 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is team-based management best for your business? Will it help your organization meet the challenges of the twenty-first century to cut production costs, increase quality and service, and compete in the global economy? his practical, immensely informative book will help you make that decision. Teams tells you: When to use teams and when not to use them. What conditions must exist for teams to be successful. Which teams are appropriate for a particular situation. How to develop teams to meet the specific needs of your organization.
Download or read book Group Decision Making under Multiple Criteria written by Ching-Lai Hwang and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: This monograph is intended for an advanced undergraduate or graduate course of engineering and management science. as well as for persons in business. industry. military or in any field. who want an introductory and a capsule look into the methods of group decision making under multiple criteria. This is a sequel to our previous works entitled "Multiple Objective Decision Making--Methods and Applications (No. 164 of the Lecture Notes). and "Multiple Attribute Decision Making--Methods and Applications (No. 186 of the Lecture Notes). Moving from a single decision maker (the consideration of Lecture Notes 164 and 186) to a multiple decision maker setting introduces a great deal of complexity into the analysis. The problem is no longer the selection of the most preferred alternative among the nondominated solutions according to one individual's (single decision maker's) preference structure. The analysis is extended to account for the conflicts among different interest groups who have different objectives. goals. and so forth. Group decision making under multiple criteria includes such diverse and interconnected fields as preference analysis. utility theory. social choice theory. committee decision theory. theory of voting. game theory. expert evaluation analysis. aggregation of qualitative factors. economic equilibrium theory. etc; these are simplified and systematically classified for beginners. This work is to provide readers with a capsule look into the existing methods. their characteristics. and applicability in the complexity of group decision making.
Download or read book Team Decision Making Techniques written by P. Keith Kelly and published by Pfeiffer. This book was released on 1999-04-26 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Avoid the pitfalls of team decision making.
Download or read book EMPOWERED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2020-12-03 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--
Download or read book The Team building Workshop written by Vivette Payne and published by Amacom Books. This book was released on 2001 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Team-Building Workshop" was written specifically to help readers design and lead a two-day team-building workshop that achieves measurable results.
Download or read book Writing for Interaction written by Linda Newman Lior and published by Newnes. This book was released on 2013-02-26 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing for Interaction focuses on the art of creating the information experience as it appears within software and web applications, specifically in the form of user interface text. It also provides strategies for ensuring a consistent, positive information experience across a variety of delivery mechanisms, such as online help and social media. Throughout this book, you'll learn simple techniques for writing consistent text with the right tone, how to select content delivery mechanisms, and how straightforward, clear layouts help your customer interact with your application. Divided into five sections, the book completely covers the information experience design process from beginning to end. You'll cover everything from understanding your users and their needs, to creating personas, designing the IX strategy, creating your information, and evaluating the resulting information experience. This is your one-stop reference for information experience! Illuminates writing principles and practices for use in interactive design Includes examples, checklists, and sample processes, highlighting practical approaches to designing the information experience Provides the complete picture: understanding customer needs, creating personas, and writing the text appearing within the user interface
Download or read book Management 3 0 written by Jurgen Appelo and published by Pearson Education. This book was released on 2011 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces a realistic approach to leading, managing, and growing your Agile team or organization. Written for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Recognizes that today's organizations are living, networked systems; that you can't simply let them run themselves; and that management is primarily about people and relationships. Deepens your understanding of how organizations and Agile teams work, and gives you tools to solve your own problems. Identifies the most valuable elements of Agile management, and helps you improve each of them.
