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Book Soft Skills for the Workplace

    Book Details:
  • Author : Goodheart-Willcox Publisher
  • Publisher : Goodheart-Wilcox Publisher
  • Release : 2020-09-25
  • ISBN : 9781645646457
  • Pages : 168 pages

Download or read book Soft Skills for the Workplace written by Goodheart-Willcox Publisher and published by Goodheart-Wilcox Publisher. This book was released on 2020-09-25 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.

Book Teaching Soft Skills in a Hard World

Download or read book Teaching Soft Skills in a Hard World written by Nancy Armstrong Melser and published by Rowman & Littlefield. This book was released on 2018-12-14 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will introduce fourteen of the most important soft skills in the field of education. It will explain how each skill is used in teaching as well as ideas for how to model and explain them in college classrooms, field experiences, and student teaching. The chapters also contain ideas for administrators and mentor teachers who are working with beginning teachers. Hopefully, by learning the soft skills of teaching, pre-service education students and beginning teachers will become successful instructors and models of good citizenship in future classrooms.

Book Teaching Business Soft Skills

Download or read book Teaching Business Soft Skills written by Eva Marie Foxwell and published by Cr Teaching. This book was released on 2018-06 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaching Business Soft Skills is a curriculum guide for new and experienced instructors who want a structured yet flexible outline for teaching in Business and Technology. Eva Marie Foxwell's lessons are designed with a focus on giving teachers dynamic and interactive lessons, guided learning ideas, detailed assignments, formative and summative assessments, and a wealth of classroom material. For students, this curriculum guide is designed to provide space to think, reflect, create, and collaborate toward formal projects that engage real-world business expectations. Teachers are encouraged to use these templates as strictly or loosely as they wish. There can be any level of deviation, customization, or combination that works best for your grade level, reading level, business resources, business community, administrative support, and collaborative possibilities at your school. It is therefore highly recommended that teachers read through this entire curriculum guide before the beginning of the year, in order to assess for themselves the best way to use the provided materials.

Book Bridging the Soft Skills Gap

Download or read book Bridging the Soft Skills Gap written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2015-09-15 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.

Book Communication Skills for Business Professionals

Download or read book Communication Skills for Business Professionals written by Celeste Lawson and published by Cambridge University Press. This book was released on 2019-06-12 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.

Book The Importance of Soft Skills in Engineering and Engineering Education

Download or read book The Importance of Soft Skills in Engineering and Engineering Education written by Edoardo Rovida and published by Springer Nature. This book was released on 2021-07-24 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores in depth the significance of soft skills within engineering education and the profession of engineering and emphasizes the importance of integrating hard and soft skills effectively, thereby enhancing personal acumen. Among the most important soft skills are ability to communicate, courtesy, creativity, empaty, flexibility, integrity, positivity, problem solving, professionalism, resourcefulness, responsibility, a strong work ethic, and ability to work within a team. While hard skills are related to the left side of the brain and are linked to the intelligence quotient (IQ), soft skills are related to the right side of the brain and are linked to the emotional quotient (EQ). A person who fuses hard and soft skills successfully will be able to upgrade their professional behavior and become a difference maker (DM). Soft skills are of central importance in the context of Engineering 4.0, the new phase of engineering, and in Engineering 4.0 education, and this is the central focus of the book. The presented examples of the role of soft skills will also enable readers to self-evaluate, to identify those skills that require improvement, and ultimately to enhance their performance.

Book Helpdesk Habits

    Book Details:
  • Author : Mark Copeman
  • Publisher :
  • Release : 2019-01-08
  • ISBN : 9781729416891
  • Pages : 187 pages

Download or read book Helpdesk Habits written by Mark Copeman and published by . This book was released on 2019-01-08 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mark Copeman is a serial entrepreneur and was co-founder of Customer Thermometer, the customer satisfaction tool. He has spent two decades developing customer relationships, building a helpdesk and working with 100's of customer service organisations across the world. During this time, he has discovered the single most important ingredient to delivering exceptional customer service - habit creation and embedding. Mark's formula for success will not only transform how you work, but will also make you a happier and more successful customer service professional. Through his unique framework, he shows you how to create and embed 50 new habits, transforming how you deliver customer service, whether by phone, email or chat. Learn the importance of harnessing habits Develop the right attitude towards your role Understand the importance of human customer service Learn how to communicate effectively See how tiny adjustments in phrasing can win the day Become skilled in empathy and rapport Be assured it's OK to have a personality Read and implement with your team today and turn your helpdesk into a feature, not an overhead.

Book Human Centered Management in Executive Education

Download or read book Human Centered Management in Executive Education written by Maria-Teresa Lepeley and published by Springer. This book was released on 2017-03-23 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Centered Management in Executive Education provides a comprehensive insight on innovation in Executive Education with a unique global scope. The book integrates studies and experiences of 32 distinguished scholars from 15 countries who are working in the development of theories and practices to advance the human centered management paradigm, sustainability-based quality standards and continuous improvement in education. The discussion presents a well-balanced outlook that combines and contrasts research and programs from 16 developed and 16 developing countries, and the visions of 10 female and 22 male authors from North America, South America, Europe, Asia, the Middle East and Africa.

Book Rethinking the MBA

Download or read book Rethinking the MBA written by Srikant M. Datar and published by Harvard Business Press. This book was released on 2010 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors give the most comprehensive, authoritative and compelling account yet of the troubled state of business education today and go well beyond this to provide a blueprint for the future.

Book Office Soft Skills

    Book Details:
  • Author : Joan Bartel
  • Publisher :
  • Release : 2018-03-21
  • ISBN : 9781938757396
  • Pages : 218 pages

Download or read book Office Soft Skills written by Joan Bartel and published by . This book was released on 2018-03-21 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the unwritten rules of how to work with Americans, internationally or in the U.S. Written by a language and intercultural expert with international teaching and business experience, Office Soft Skills shows you how to make a good impression. The material is presented in a quiz format. You can show what you know, or find out what business customs you don't know. See your scores to understand your strengths and gaps. For example, do you know: -the etiquette of a proper business introduction? -the four worst office habits and what to do about them? -the importance of participating assertively in meetings? -the best way to begin and end a business email to an American? -the value of voluntary committee work? Gaps in soft skills can prevent you from success in dealing with North American business people. Clear and useful explanations are provided in the Answer sections, written for intermediate and advanced learners of English as well as native speakers around the world. By the end of the book, you will look and feel more comfortable and self-confident in introductory business situations. You will know how to express yourself well and make a good impression at work - in person, in writing and on the phone.

Book Bridging the Soft Skills Gap

Download or read book Bridging the Soft Skills Gap written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2015-08-25 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.

Book Soft Skill

    Book Details:
  • Author : Sutapa Banerjee
  • Publisher : I. K. International Pvt Ltd
  • Release : 2013-12-30
  • ISBN : 8189866974
  • Pages : 132 pages

Download or read book Soft Skill written by Sutapa Banerjee and published by I. K. International Pvt Ltd. This book was released on 2013-12-30 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present book endeavours to help students involved in business and enterprises to enhance their communication skill. It covers syllabi of BBA and MBA courses. Salient features: " Extensive research in vocabulary enabling the students to enhance and enrich their communication skills (both oral and written). " Guidance for writing business correspondence " Power point presentation. " A large number of exercises, work sheets, answers and clues. The book will be useful not only for BBA & MBA students but also for those who want to have a first-hand knowledge of business and professional communication

Book Teaching and Learning Employability Skills in Career and Technical Education

Download or read book Teaching and Learning Employability Skills in Career and Technical Education written by Will Tyson and published by Springer Nature. This book was released on 2020-10-12 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines how industry-desired employability skills—or “soft skills”—are taught and learned in high school career and technical education (CTE) engineering and engineering technology programs. Identifying, recruiting, and keeping workers with strong personal and interpersonal skills is a constant challenge for STEM employers who need to hire young workers to replace an aging technical workforce. To answer the call, teachers interviewed explained that they maintain regimented daily classroom routines that include individual and small group hands-on activities and projects. In turn, their students explain learning personal responsibility, work ethic, teamwork, leadership, conflict management, and social skills in the classroom. Narratives from the workforce and classroom interweave to put employability skills frameworks into action.

Book Soft Skills Training

    Book Details:
  • Author : Frederick H. Wentz
  • Publisher : Createspace Independent Publishing Platform
  • Release : 2012-05-14
  • ISBN : 9781468096491
  • Pages : 0 pages

Download or read book Soft Skills Training written by Frederick H. Wentz and published by Createspace Independent Publishing Platform. This book was released on 2012-05-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors.

Book Building Soft Skills for Employability

Download or read book Building Soft Skills for Employability written by Tran Le Huu Nghia and published by Routledge. This book was released on 2019-09-12 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is among the first of its kind to comprehensively examine the implementation of soft skills in universities in the developing country, Vietnam. The context is unique as the implementation is taking place within the distinctive socio-economic, cultural and political characteristics of the country, amidst several simultaneously-executed educational reforms. Tran lays down the foundation for discussion by providing readers with a comprehensive review of how soft skills implementation has come into existence in higher education across the globe, before diving into the implementation of soft skills in Vietnamese universities. He goes on to highlight the interesting differences in the conceptualization of soft skills between Vietnamese universities and those in the West. The book depicts and compares how university leaders and managers tackle contextual factors, submit to constraints enforced by political forces, and how they use institutional advantages available for implementation. It goes further to examine how personal and contextual factors affect teachers’ and students’ engagement with the implementation, and highlights the role of work-integrated learning and extra-curricular activities in developing soft skills for students. Finally, the book investigates the contribution of external stakeholders, such as alumni, employers, skills experts, and local authorities, to the implementation and obstacles that prevent their participation. This book will be a valuable reference for the implementation of soft skills in higher education around the world.

Book Illustrated Course Guides  Written Communication   Soft Skills for a Digital Workplace

Download or read book Illustrated Course Guides Written Communication Soft Skills for a Digital Workplace written by Jeff Butterfield and published by Cengage Learning. This book was released on 2009-04-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Give your students a 360 degree education and a career advantage with Illustrated Course Guides: Written Communication - Soft Skills for a Digital Workplace from the Illustrated Series. This text delves into the importance of effective and professional written communication from creating professional documentation to everyday E-mail correspondence. With the signature two-page spread format, Illustrated Course Guides: Written Communication - Soft Skills for a Digital Workplace from the Illustrated Series provides reader-friendly instruction on a subject once regarded as unable to be taught within the classroom. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Book Blended Learning in Grades 4  12

Download or read book Blended Learning in Grades 4 12 written by Catlin R. Tucker and published by Corwin Press. This book was released on 2012-06-13 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book comes at the right time with answers for teachers, principals, and schools who want to be on the cutting edge of the effective use of technology, the internet, and teacher pedagogy.