Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2012-11-20 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Download or read book Trade Tales written by Arch G. Woodside and published by Emerald Group Publishing. This book was released on 2017-11-20 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Read original first-person stories of problems, opportunities and outcomes with a multiple-choice exercise following each story, as well as a critical review by an independent researcher. Gain an international view with stories by Asian, European, New Zealand/Pacific Rim, and North American customers.
Download or read book Front Desk Front Desk 1 Scholastic Gold written by Kelly Yang and published by Scholastic Inc.. This book was released on 2018-05-29 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside Out and Back Again meets Millicent Min, Girl Genius in this timely, hopeful middle-grade novel with a contemporary Chinese twist. Winner of the Asian / Pacific American Award for Children's Literature!* "Many readers will recognize themselves or their neighbors in these pages." -- Kirkus Reviews, starred reviewMia Tang has a lot of secrets.Number 1: She lives in a motel, not a big house. Every day, while her immigrant parents clean the rooms, ten-year-old Mia manages the front desk of the Calivista Motel and tends to its guests.Number 2: Her parents hide immigrants. And if the mean motel owner, Mr. Yao, finds out they've been letting them stay in the empty rooms for free, the Tangs will be doomed.Number 3: She wants to be a writer. But how can she when her mom thinks she should stick to math because English is not her first language?It will take all of Mia's courage, kindness, and hard work to get through this year. Will she be able to hold on to her job, help the immigrants and guests, escape Mr. Yao, and go for her dreams?Front Desk joins the Scholastic Gold line, which features award-winning and beloved novels. Includes exclusive bonus content!
Download or read book Tales To Invade Your Dreams written by Thomas Blakeman and published by Thomas Blakeman. This book was released on with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tales To Invade Your Dreams is a collection of short stories straight from the authors mind. The stories contained within are based on the horror genre with some based on real life events and even one completely true story. Let these 18 stories take you through the dark and paranormal while they try to invade your dreams long after you've read them.
Download or read book FBI Case Files Michigan Tales of a G Man written by Greg Stejskal and published by Arcadia Publishing. This book was released on 2021 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across the Mitten and through the Upper Peninsula, the Wolverine State has witnessed some thrilling and historic federal cases. In Detroit, FBI agents took point investigating the kidnapping (and safe return) of a GM executive's son and in a manhunt for an armed killer in the north woods near Escanaba. The Bureau was called in to discover who poisoned patients at the Ann Arbor Veterans Hospital and for a grisly double homicide solved by a persistent and determined fingerprint examiner. Michigan agents spearheaded the first-ever investigation and prosecution of an Internet threat, and legendary football coach Bo Schembechler inspired an epic international undercover operation targeting the illegal distribution of steroids. Retired Special Agent Greg Stejskal recalls these stories and others from more than thirty years as a G-man in Michigan.
Download or read book Balanced Scorecard Evolution written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2014-07-17 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best plan is useless without effective execution The future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning, and adaptation are the new rules of business success. A differentiating strategy is crucial, but it will only lead to competitive advantage if you execute it flawlessly. You'll succeed only if you have the right insight for strategic planning and the agility to execute your plan. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides the latest theory and practice from strategic planning, change management, and strategy execution to ensure your business is flexible, future ready, and primed for exceptional execution. Author Paul R. Niven guides you through the new principles of The Balanced Scorecard and shows you how to apply them to your planning and strategy execution endeavors. Read case studies that illustrate the theory and practice of strategic agility and execution Learn how to create the objectives, measures, targets, and strategic initiatives that can make your plan a reality Use the latest change management techniques to boost strategy execution success Gain the knowledge and tools you need to face your challenges head-on Motivate your employees to change behaviors toward plan accommodation Making a plan isn't enough. You must actually take steps to implement your plan, and this requires excellent leadership skills. Change can be hard, and your organization may be resistant. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides everything you need to make things happen.
Download or read book A Tale of Two Cookies written by Eve Calder and published by St. Martin's Paperbacks. This book was released on 2021-04-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: In A Tale of Two Cookies, a cozy mystery from Eve Calder, it’s nothing but sugar and spice at The Cookie House, but elsewhere on Coral Cay everything isn’t so nice. Pastry chef Kate McGuire is loving life on the laid-back island of Coral Cay, Florida. As junior partner in a bakery renowned for luscious desserts—especially her cookies—life is pretty sweet. So when an old friend arrives and announces a spur-of-the-moment beach wedding, that’s just the icing on the wedding cake. But the groom vanishes right as a television crew descends on the town to film a hot, new realty show. Is there a connection? Is her friend Desiree somehow involved? Or did groom Judson simply get cold feet? The bride and groom were paired better than warm cookies and cold milk, so Kate doesn’t buy it. As the show’s cast runs amok on the island and the investigation into Judson’s disappearance heats up, Kate and her pal Maxi, along with town dog Oliver, will brave the rambunctious world of reality TV and a wedding weekend gone awry, in an all-out effort to find the missing groom.
Download or read book Tales from the Coral Court written by Shellee Graham and published by Virginia Publishing. This book was released on 2000 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tales of a Gypsy Hotelier written by Christina Synnott and published by AuthorHouse. This book was released on 2010-08-11 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tales of a Gypsy Hotelier is a collection of unique travel adventure stories and letters home detailing the author's experiences while visiting 43 countries, living and working in 7 countries, and managing hotels in Kenya; Zanzibar and Arusha, Tanzania; St. Lucia, Caribbean; and Tonga, South Pacific. Several stories are inspirational, others illustrate the unimaginable difficulties that can arise from living in undeveloped countries; some are romantic, but all are gut-wrenchingly honest and from the heart. Inside, stories range from a Thelma & Louise style adventure driving across Tanzania twice; sales trips to Australia and Martinique; seated next to a young soldier with an AK-47 strapped on and ready, heading north on a Kenyan bus as defense from getting held-up by Somalian thieves; wearing a dirndl at the Front Desk of a 4-star spa hotel in the Black Forest, Germany; sailing to a hotel job interview on an Arabian Dhow off Lamu, Kenya with stoned Captain Happy; firing cooks in St. Lucia and Tonga; being car-jacked in Tanzania twice; cooking competitions on a sailboat in the Grenadines; following love into the bush of Tanzania: encountering the elusive orange fish known as Nemo and stunning soft corals in Fijian waters; tailor-made dresses in China and Ghana; circumnavigating Skiathos, Greece; Hotel Consulting and Fire Dancing in Tonga; a Maasai Wedding in our garden in Arusha, TZ; to the ultimate exotic destination - the spice island of Zanzibar. People often lament that there just don't seem to be many good travel books available these days, yet a huge demand exists, including from armchair travellers. So, sit back with a cuppa or something stronger. And read on.
Download or read book The Valkyrie s Tale written by Jeff Fecke and published by Lulu.com. This book was released on 2008-09-08 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: A young Valkyrie apprentice has visions of a world of technology and science -- while in that world, her twin has visions of swordsmanship and sorcery. Both will have to overcome tragedy and their own doubts to learn how to balance the worlds, and save their homes.
Download or read book Ghost Stories of St Petersburg Clearwater and Pinellas County written by Deborah Frethem and published by Arcadia Publishing. This book was released on 2007-11-15 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some parts of sunny Florida can be downright chilling . . . A haunting historical tour with photos included! Does the restless ghost of a murder victim haunt a Gulfport home? Does a doomed pirate search for his lost treasure at John’s Pass? Are sea captains and Civil War soldiers still combing the area, years after their deaths? With wit and style, the “Queen of Haunts,” Deborah Frethem, calls upon years of experience as the general manager and guide of Tampa Bay Ghost Tours to present legends of sinister deeds and whispers of the past from Florida’s haunted peninsula.
Download or read book Buried Truths A Daughter s Tale written by Elsa Wolf and published by ElsaWolfBooks. This book was released on 2018-12-01 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: The deception surrounding an adoption in 1958 is at the heart of Buried Truths, A Daughter's Tale. Heidi is whisked out of Germany to become the only known daughter of an older American couple living in Paris. By the time she turns four, the family moves to Washington, D.C. As Heidi matures into her teenage years, she grows leery of her mother’s bizarre behavior and her father’s quiet disposition. During Heidi's university years, she is confronted by a stranger who gives her an envelope addressed to her uncle. She confronts him, and he reluctantly reveals disturbing facts. The prospect of romance and a theatrical career temporarily overshadow his words. Murder, truths about her German family, and the loss of her adopted parents reveal a treasure trove of secrets.
Download or read book Tall Tale America written by Walter Blair and published by University of Chicago Press. This book was released on 2018-12-01 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Johnny Appleseed, Davy Crockett, Pecos Bill, Paul Bunyan and John Henry have all become heroes of American folklore. Some of them, like Crokett, were real, but all have become the subject of tall tales. This is a folksy history of the United States, told as if the characters were all real. This panoramic (if completely untrue) history begins with Columbus. . . . En route to its end in the 1940s (where traditional American heroes are enlisted to fight in World War II), it covers the great and small events of our national history, including the overlooked, but important ones, such as the invention of the prairie dog."—Washington Post Book World
Download or read book Tales from da Hood written by Nikki Turner and published by One World. This book was released on 2008-12-24 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: These stories are not fables or fairy tales. They are severe chronicles of gangstas, written by men and women who have starved and bled and survived by the code of the streets. Essence magazine’s #1 bestselling author Nikki Turner has earned her rep as “the Princess of Hip-Hop” with gritty urban novels like A Hustler’s Wife and The Glamorous Life. Now she lends her considerable street cred to this anthology, the first of its kind–an explosive collection featuring edgy new writers Turner handpicked for their ability to evoke the street, and the people who live by its rules, in hot, hyperrealistic stories. Turner scoured the ghetto, the prisons, and every crack and crevice around the country to bring you these impressive new fresh-from-the-street voices. Never one to disappoint her fans, Turner even throws in a raw gangsta tale of her own. From a buppie who risks her entire well-groomed world when she’s suddenly turned on by a thug (“Gotta Have a Ruffneck”), to a lesbian pimp who gets what she deserves from the women she’s turning out (“Big Daddy”), these stories will shock, entertain, and make you fly through the pages.
Download or read book The Long Sting written by Emmet Thornton and published by AuthorHouse. This book was released on 2017-04-27 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Only one thing could cause lawyer Nick Darcy to turn down parole from his twenty year sentence--revenge. Eve seduced Nick to murder her wealthy husband with blistering sex and promises of living in luxury on his dime. Then she ratted him out to the cops. Everyone thought the charred remains found in Eves kitchen after the fire were hers. Nick spent many years in prison tormented by the question: is Eve still alive? Now free and committed to hunting her down, Nick enlists his former law school classmate, now Assistant Deputy Attorney, Pat Dunlop for help. Nick seeks revenge: Dunlop wants a conviction for career advancement. While tracing Eves steps, it becomes obvious that someone else is following the same trail. Who could it be? Is Eve still alive? Where is she? Who will find her? Who will survive...and who wont? Thus begins a tale of treachery, sex, murder, money and corruption.
Download or read book Scenario focused Engineering written by Austina De Bonte and published by Pearson Education. This book was released on 2014 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Great technology alone is rarely sufficient today to ensure a products success. At Microsoft, scenario-focused engineering is a customer-centric, iterative approach used to design and deliver the deeper experiences and emotional engagement customers demand in new products. In this book, youll discover the proven practices and lessons learned from real-world implementations of this approach, including:Why design matters: Understand a competitive landscape where customers are no longer satisfied by products that are merely useful, but respond instead to products they crave using. What it means to be customer focused: Recognize that you are not the customer, understand customers can have difficulty articulating what they want, and apply techniques that uncover their unspoken needs. How to iterate effectively: Implement a development system that is flexible enough to respond to early and continuous feedback, and enables experimentation with multiple ideas and feedback loops simultaneously. How to bridge the culture gap: In an engineering environment traditionally rooted in strong analytics, the ideas and practices for scenario-focused engineering may not be intuitive. Learn how to change team mindset from deciding what a product, service, or device will do, to discovering what customers actually want and what will work for them in real-life scenarios. Connections with Lean and Agile approaches: See the connections, gaps, and overlaps among the Lean, Agile, and Scenario-Focused Engineering methodologies, and achieve a more holistic view of software development.
Download or read book Tales from 2 A M written by John Schreiber and published by Xlibris Corporation. This book was released on 2004-11-02 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nominated for the 2005 Minnesota Book Award: Best Short Story Collection Two A.M. A time when someone can’t sleep. The darkest time of the night. These are tales for such times, from such times. These tales will not let you will sleep soundly. They will not let you lie on the comfortable mattress that is your life. They will make you dream with your eyes wide open. These are tales of vampires and vengeance, of biological engineering and ghosts, of astronauts escaping the past and of young people fearing the future. Bitterness, betrayal, and murder lurk within these pages. But all is not dark. The dawn will come. These are also stories of hope. Of second chances. Of redemption. Look! It’s two o’clock in the morning. Time to read. "Schreiber has a wide range of imagination and the talent to put it into words. . . . His imagination invents word pictures that spark the mind to envision a screen larger than Hollywood is capable of." – News-Enterprise, December 1, 2004 * * * * What others are saying about Hillcrest Journal: “Skillfully told . . . very realistic . . . recommend not only to teenage readers but also to parents who may have a slightly hazy recollection of adolescence.” — West Concord Enterprise What others are saying about Passing Through Paradise: “Tough to put down. The themes are masterfully interwoven.” — Byron Review Helpful Link: Schreiber has posted some of his published articles, essays, and poems along with book group discussion questions for Tales from 2 A.M. at John Schreiber ́s Books
